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Quintin Jamieson - PeerSpot reviewer
General Manager at Pon Projects
Real User
Top 20
A simple and flexible product that enables collaboration within the organization
Pros and Cons
  • "The product provides flexibility in collaboration."
  • "The initial setup process is not intuitive."

What is our primary use case?

SharePoint is a backend for Microsoft Teams. We predominantly use Teams and OneDrive. We use them to manage all our systems integration and documents. We collaborate with documents and design. The product is the central repository for our business. We also use it for document control.

What is most valuable?

The product provides flexibility in collaboration. It is a simple tool. We use it across the board for scheduling and resource management. I use a lot of the add-ons. It is a very valuable product.

What needs improvement?

The solution doesn’t support PDF signatures on Android. My staff has tablets and phones. We couldn’t sign the documents on Android. It was quite problematic.

For how long have I used the solution?

I have been using the solution for five to six years.

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What do I think about the stability of the solution?

We haven't had any issues with the tool’s stability.

What do I think about the scalability of the solution?

I never had an issue with the tool’s scalability. I rate the scalability a ten out of ten. We have 120 users.

How was the initial setup?

I have deployed the tool for two businesses. It is not easy to navigate. The initial setup process is not intuitive. Other platforms are intuitive with the setup. Once it's set up, it's good. It is a cloud-based solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sadi Abalı - PeerSpot reviewer
Advisor To The Board at Premier DC Veri Merkezi
Real User
Easily build intranet sites, is stable, and scalable
Pros and Cons
  • "The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
  • "The initial setup is complex and has room for improvement."

What is our primary use case?

We use SharePoint for intranet purposes.

What is most valuable?

The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news.

What needs improvement?

Perhaps it would be possible to add more design tools to improve the platform. While the current design is good, other similar platforms, such as Wix.com, offer better design tools. Wix.com is a website-building site that specializes in this area. Microsoft could take inspiration from them and incorporate similar tools.

The initial setup is complex and has room for improvement.

The documentation is poor and has room for improvement.

For how long have I used the solution?

I have been using SharePoint for a few years.

What do I think about the stability of the solution?

I give SharePoint's stability an eight out of ten because of the mobile app integration issues.

What do I think about the scalability of the solution?

I give SharePoint's scalability a ten out of ten.

How are customer service and support?

The technical support is inadequate, and this appears to be a common experience shared by many online.

How was the initial setup?

The initial setup process is complicated, and unfortunately, the available documentation and guidance are inadequate. As a result, we have to resort to watching online tutorials, reading forums, and even asking friends for help. The most challenging aspect of the setup is integrating the website with the mobile app.

I give the initial setup a six out of ten.

My team took two weeks to complete the deployment. We began by collecting the necessary documentation to include on the intranet site. Then, we created four design templates for the pages and utilized them to develop product information, pricing policies, news postings, and the most effective communication menu for our team.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

SharePoint is included with our Microsoft license.

Which other solutions did I evaluate?

SharePoint is more complex and less intuitive than Wix.com, making it harder to design and create templates.

What other advice do I have?

I give SharePoint an eight out of ten.

We have 30 technical people that use SharePoint within our organization.

I recommend that prospective users watch the instructional videos before searching extensively, as this will save them time. While the accompanying documentation may be lacking, many helpful videos can be found on YouTube and other platforms. I believe that investing time in these videos will ultimately result in time saved.

We are a company that provides Microsoft cloud services and data sourcing. Our business involves reselling licenses and equipment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
July 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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IT Manager at The Ventoulis Institute for Local Journalism
Real User
Scales very well, makes us more organized, and provides the ability to share and precisely administer files
Pros and Cons
  • "For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
  • "It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."

What is our primary use case?

We just started using it. We use it for collaborating and sharing documents and files internally and externally. We also create sites for each department, and we also create directories. It's basically for collaboration and sharing files. If we need to send something to the entire organization, we send it to SharePoint. So, everybody has access to it.

How has it helped my organization?

It allowed us to be more productive in terms of being more organized. Everyone seems to think the organizational thing is the best part of it.

What is most valuable?

For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature.

What needs improvement?

It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility.

For how long have I used the solution?

I have been using this solution for the past five years. This is a new organization, and in this organization, we've been using it for the past month.

What do I think about the stability of the solution?

It is very stable. I haven't had any outages or any issues.

What do I think about the scalability of the solution?

Its scalability is very good. We can add as many users as we want. It is designed for high scalability.

We have about 12 employees. We have two HR people, two marketing people, one chief product officer, the CEO, and the head of technology. So, it is a mixture of different departments. It is not that expensive. Right now, it is only $5 per user per month. So, we are definitely going to grow.

How are customer service and support?

Anytime I had a technical issue, their technical support has been pretty good. I haven't had too many technical issues though, but if I do, I just research it.

Which solution did I use previously and why did I switch?

We've always used Microsoft here, so we didn't use any other solution.

How was the initial setup?

It was straightforward. We have 12 employees, so it didn't take long at all. 

It was basically just giving them a computer and them signing into their accounts. It is included actually in our subscription, so we didn't have to install or do anything. It was there. I, as the IT manager, did have to create the site though and then add the members of the groups and stuff like that.

What about the implementation team?

I did it myself. For its deployment and maintenance, only one person is required. I take care of its deployment and maintenance.

What was our ROI?

We haven't even been open for a month yet, so we have not really got an ROI.

What's my experience with pricing, setup cost, and licensing?

It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month.  

There are no additional costs.

Which other solutions did I evaluate?

From my past experience with Microsoft, I didn't have to evaluate other options.

What other advice do I have?

I would say definitely go with it. I haven't had any issues with it for years, so go with it. SharePoint has always been good. Microsoft has always been great.

I'll rate it a 10 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineering Manager at 0
Real User
Top 5
Easy to use and enables collaboration, but the UI is not user-friendly
Pros and Cons
  • "The solution is easy to use."
  • "The navigation is confusing."

What is our primary use case?

I use the solution as a document repository to back up personal data.

What is most valuable?

The solution is easy to use. It worked well for collaboration. People could easily access it. The integration was okay.

What needs improvement?

I am not a big fan of the user interface. The navigation is confusing. The UI should be more user-friendly.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The tool is stable enough. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable. I have never seen anything go down because of the load. I rate the scalability a ten out of ten. I have never seen the product break down. We have 4800 to 5000 users. We use the product regularly.

How was the initial setup?

The setup is straightforward. It is a website. I had a link to it. I did not have to set up anything. It is all in the cloud.

What was our ROI?

The solution enables me to access my documents from anywhere.

What other advice do I have?

I will not discourage people from using the product. Overall, I rate the product a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT proffesional at Ambo university
Real User
Top 5
Used for information sharing and provides good integration capabilities
Pros and Cons
  • "The most valuable feature of the solution is file sharing or information sharing."
  • "The solution should be made more user-friendly for technical and business people."

What is our primary use case?

We use SharePoint for information sharing.

What is most valuable?

The most valuable feature of the solution is file sharing or information sharing.

What needs improvement?

The solution should be made more user-friendly for technical and business people.

For how long have I used the solution?

I have been using SharePoint for six months.

What do I think about the stability of the solution?

SharePoint is a stable solution.

What do I think about the scalability of the solution?

SharePoint is a scalable solution that supports more than 1,000 users.

How was the initial setup?

The solution’s initial setup is easy.

What other advice do I have?

The solution has good integration capabilities. I would not recommend the solution to other users because it is not easily compatible or operable by everyone. More than 20 engineers and managers are needed for the solution's deployment. SharePoint is a good solution for IT collaboration.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Olatunji Osinaike - PeerSpot reviewer
IT Admin/Consulrant at Switchmoon
Real User
Top 10
Easy to use and can be used for collaboration, storage, and file sharing
Pros and Cons
  • "The most valuable feature of SharePoint is its ease of use."
  • "When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."

What is our primary use case?

I use SharePoint for collaboration, storage, file sharing, and content management.

What is most valuable?

The most valuable feature of SharePoint is its ease of use. It's quite easy to navigate through the tool.

The most useful feature of SharePoint is the collaboration part. At any point in time, you know who was working on a document, and you can know which version is actually the latest document in case you want to share it with external parties. If we want to make decisions or talk about information on a document, we know which is the latest and most updated.

What needs improvement?

When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint. This part is quite clunky and could be improved.

For how long have I used the solution?

I have been using SharePoint for five years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 50 users are using the solution in our organization.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

The solution’s technical support is fine.

How would you rate customer service and support?

Positive

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What about the implementation team?

The solution's full deployment was done by three people in less than ten days.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is relatively expensive because it's bundled with other products.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or seven out of ten.

What other advice do I have?

The solution's integration with Power Automate and many other Microsoft solutions has been very seamless. SharePoint is deployed on the cloud in our organization. The solution requires a bit of maintenance, but it's very minimal. Since most Microsoft solutions are now bundled with AI, the turnaround time for searching and indexing has improved. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NagendraVuppala - PeerSpot reviewer
Tax Manager at RSM
Real User
The solution is used to save client-specific and internal documents, but its scalability could be improved
Pros and Cons
  • "SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
  • "SharePoint’s scalability could be improved."

What is our primary use case?

We use SharePoint to save client-specific and internal documents.

What is most valuable?

SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file. The best option on SharePoint is that it can be opened from your desktop. If I map the URL of SharePoint to my desktop, I can see the files on my desktop. That is a fantastic feature I don't see in many other service providers. SharePoint's interface is very good.

What needs improvement?

SharePoint’s scalability could be improved. I don't know how much an organization pays to scale SharePoint, but I have seen quite a few organizations opting out of SharePoint. The reason may be its scalability or because it is less cost-effective.

For how long have I used the solution?

I have been using SharePoint for six to eight years.

What do I think about the stability of the solution?

SharePoint is a stable solution.

What do I think about the scalability of the solution?

My organization is an enterprise business, and half of my organization is using SharePoint.

How was the initial setup?

SharePoint's initial setup is not complex. It's good for any new customer to adapt and understand.

What other advice do I have?

I advise users to think about SharePoint's scalability if they have a huge use case. Otherwise, SharePoint is a good option to save internal and external files.

Overall, I rate SharePoint a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wendy Neilan - PeerSpot reviewer
Microsoft Channel Manager at nVisionIT
Real User
Integrates well and allows me to track history and go back to a previous version
Pros and Cons
  • "I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
  • "We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."

What is our primary use case?

We internally use SharePoint for all of our document management, and we integrate that with D365. We use CRM and SharePoint to manage our sales pipeline and all documentation related to Sales and subsequent projects are stored on SharePoint. We use the Power platform for certain workflows, for example, approvals of Business Proposals. 

We have created our own custom modules within D365 for our project billing. 

How has it helped my organization?

SharePoint allows us to manage the full lifecycle of documents within our organization. 

What is most valuable?

I do like the collaboration around documents. The versioning history has proven useful in some instances as well. 

It's also very easy to use. I like the fact that we can integrate with various other applications.

What needs improvement?

For my role, it personally covers all my requirements. 

For how long have I used the solution?

I've been using this solution for about twenty years. we have always used the latest version of SharePoint, as well as CRM, which is now D365.

What do I think about the stability of the solution?

I haven't had any issues around that. It's all very stable once it's deployed.

What do I think about the scalability of the solution?

Based on things I've heard, I'd rate it a six out of ten. Just from the feedback I've had from developers working with SharePoint Designer, they do feel that there are some limitations. For SharePoint, most of our clients are medium-sized organizations.

How are customer service and support?

We do most of the support for our clients, but I do know that on very odd occasions, which was a few years ago and doesn't happen as much nowadays because it is more stable, when we have logged support calls with Microsoft, they have always been great. Over the last few years, their support has certainly improved from 14 years ago when support was difficult. I'd rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I wasn't involved in its deployment, but I can think back to projects that we have done with SharePoint with customers. Obviously, the project itself will be dependent on how many customizations they need, but they are generally not very long projects. We have had some that are done in two to three weeks including customization and deploying everything. It isn't a difficult deployment process from my experience.

What other advice do I have?

It's a good buy for small to medium businesses that are looking for a basic document management solution. If you have a Microsoft environment, you obviously got the benefit of it natively integrating with the whole Office suite. It's quite easy to integrate with other applications as well, but if you're looking for something more scalable and robust, you may want to investigate other products before making that choice.

I'd rate it an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.