SharePoint Reviews

It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata. More complex solutions may involve workflow up receipt of the content.

Replace paper file cabinets with electronic images which can be duplicated for disaster recovery purposes. Workflow can be used to notify or obtain approval covering the document.

Too many versions being released in a short time period. Too much time being devoted to migration planning.

Over 10 years, working with different versions up through 2013.

Stability issues are usually related to poor architecture planning, or solutions developed without a knowledge of how the tool works.

If properly deployed, the solution is very scalable. It’s really easy to have many servers in a farm solution, and many farms in an enterprise solution.

Trying to get technical support from Microsoft is always challenging. It seems large Fortune 1000 companies can get support.

You can deploy a web/database solution but it will take a lot of development time. SharePoint is a Rapid Application Development platform where a simple library, indexed, can be deployed in minutes.

The setup is straightforward, however many of the architecture issues should be discussed prior to deployment. Matching the setup to the organization’s needscan make the installation complex.

It’s not cheap. Through version 2010, there was a "free" version called Foundation. All of the good features are in the Standard and Enterprise versions. Starting with 2013, the Foundation version was discontinued.
Licensing can be by server or by seat.

There are similar solutions, like Lotus Notes/Domino and open source versions.

Open source rarely offers support, and I wouldn’t want to have a systems issue with all of my content locked up.

As long as you work within the constraints of the software, working with out-of-the-box tools, the product is great. If you start to customize the solution too much or install code on the servers, migrations and upgrades become a problem.

Spend some time and money up front discussing your wants and needs with someone who is knowledgeable. For content management, think about the whole lifecycle, from receipt to purging the content from your system.

SharePoint is a backend for Microsoft Teams. We predominantly use Teams and OneDrive. We use them to manage all our systems integration and documents. We collaborate with documents and design. The product is the central repository for our business. We also use it for document control.

The product provides flexibility in collaboration. It is a simple tool. We use it across the board for scheduling and resource management. I use a lot of the add-ons. It is a very valuable product.

The solution doesn’t support PDF signatures on Android. My staff has tablets and phones. We couldn’t sign the documents on Android. It was quite problematic.

I have been using the solution for five to six years.

We haven't had any issues with the tool’s stability.

I never had an issue with the tool’s scalability. I rate the scalability a ten out of ten. We have 120 users.

I have deployed the tool for two businesses. It is not easy to navigate. The initial setup process is not intuitive. Other platforms are intuitive with the setup. Once it's set up, it's good. It is a cloud-based solution.

The pricing is competitive.

Overall, I rate the solution a nine out of ten.

Among the most useful features I like are: the site permissions (distributed governance model), the social enterprise features (micro blogs, activity feeds, community sites, Following, Likes and Reputations), app store, search and query, external data access, security, site management and site customizations.

It's been a process-improvement catalyst in the sense that it enabled and empowered real-time collaboration and dashboard tracking of business intelligence reports and performance analytics. It's certainly reduced the number of hours needed to create, update and maintain worksheets and forms hosted on legacy systems, databases and it also reduced overhead on obsolete file repositories.

Well, for SharePoint Online, the add-on features which are free tend to expire within a month or earlier. It would be great if these free add-on features would last longer or last permanently.

I have been using SharePoint since 2012.

We have not encountered any deployment issues, fortunately.

We have not encountered any stability issues.

We have not encountered any scalability issues.

The customer service I would rate a 3.5 out of 5 (5 being highest); responsive, timely, proactive.

The tech support I would rate a 3.5 out of 5 (5 being highest); responsive, strategic, proactive and precise.

We used an open-source CMS (Joomla-based) and due to the limitations, we switched to SharePoint.

Very straightforward setup and not that complex.

We used our in-house support team to deliver the implementation.

Not sure about ROI.

Do your due diligence first and conduct an in-depth discovery session with stakeholders prior to designing your solution that uses SharePoint as a platform

We evaluated Alfresco and Confluence, and then decided on SharePoint.

Ease of use, ease of setup, ease of administration, ease of configuration, ease of customization... what's not to like? SharePoint's got exactly what you need. Just don't expect too many frills, bells, whistles in terms of UI, but even then, it gets the job done.

I use the solution as a document repository to back up personal data.

The solution is easy to use. It worked well for collaboration. People could easily access it. The integration was okay.

I am not a big fan of the user interface. The navigation is confusing. The UI should be more user-friendly.

I have been using the solution for four years.

The tool is stable enough. I rate the stability a nine out of ten.

The tool is scalable. I have never seen anything go down because of the load. I rate the scalability a ten out of ten. I have never seen the product break down. We have 4800 to 5000 users. We use the product regularly.

The setup is straightforward. It is a website. I had a link to it. I did not have to set up anything. It is all in the cloud.

The solution enables me to access my documents from anywhere.

I will not discourage people from using the product. Overall, I rate the product a six out of ten.

We use SharePoint to save client-specific and internal documents.

SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file. The best option on SharePoint is that it can be opened from your desktop. If I map the URL of SharePoint to my desktop, I can see the files on my desktop. That is a fantastic feature I don't see in many other service providers. SharePoint's interface is very good.

SharePoint’s scalability could be improved. I don't know how much an organization pays to scale SharePoint, but I have seen quite a few organizations opting out of SharePoint. The reason may be its scalability or because it is less cost-effective.

I have been using SharePoint for six to eight years.

SharePoint is a stable solution.

My organization is an enterprise business, and half of my organization is using SharePoint.

SharePoint's initial setup is not complex. It's good for any new customer to adapt and understand.

I advise users to think about SharePoint's scalability if they have a huge use case. Otherwise, SharePoint is a good option to save internal and external files.

Overall, I rate SharePoint a seven out of ten.

We work with the on-premise version of this product at our client's site. The solution is used in specific industries like banks and insurance companies where a local solution is needed to satisfy document storing requirements. 

The organization where the sharepoint solutions are deployed have benefited immensely in terms of the document managment system requirements. Storing all their digital assets in document format. Scanned documents and later use it for reference and legal and regulatory requirements.

Other features being the collaboration, web content management, workflows, analytics available within the product has helped the organization in not going in for separate products. Cost is a big factor when it comes to IT implementations and products usage.

SharePoint has many good features. You can store files of any type, whether office-related documents, videos or MP4 recordings. Metadata can also be stored which makes searching, categorizing and grouping of documents easier. At the same time, the database doesn't take a huge amount of space because documents are on a storage device, unlike other solutions. You can also create forms, have workflows, approvals, scan and upload documents. The solution also has OCR capabilities which are key for the banking and insurance industries. It also has a good forms feature and approval. The DocuWare archive fits very well with that. The solution is cost-effective and has a perpetual license per environment. The product fits neatly within small and medium enterprise banks. It's very cost-effective.

The solution lacks collaboration features so that I am unable to collaboratively create and work on a document with others. The second element that is lacking is compliance or records management so that certain documents, of a legal nature, for example, are only accessible to certain users. I would really like to see that kind of feature.

From a compliance perspective like GDPR  and if the document or data contains personally identifiable data PII data, the SharePoint feature for records management should allow to identify the data being PII data and also provide feature for GDPR wherein the customer is asked for confirmation if needs to be stored and how the data and documents will be used and for what purpose.

If the customer does not confirm should not allow storage of documents and data that contains personal information should not be stored without customers consent. It should allow for archiving feature post the period for which the customer has given the consent for the data and document to be stored  is over should allow to delete the data and document.

Looking for GDPR and other compliance features built into the product as a workflow

I've been using this solution for 21 years. From its 1st version in 2001 till date. We have moved to the cloud version and offering of SharePoint i.e. 0365/SharePoint Online as well.

For a company like ours with around 25,000 users, this product is good and quite stable. We need to explore what happens when the data increases beyond 1 million or 10 million records. At that point, we may need to look again at scalability and what the product can support. They have support for vertical or horizontal scaling. They have a feature where you can increase server hardware, but that needs to be checked. We have two people assisting with maintenance. 

The solution has a good ability to scale up in terms of number of documents and number of users.

Microsoft has the best customer service and support both on web, online, on calls, emails and if you are one of those partners it becomes all the way easy to get the support needed.

Some of our client were first time users of SharePoint so going from no prior system for document storage, collaboration, content management, workflows, application development platform was a boon.

For all of our client who have moved from one version to another version of the product, they always found the product improved in terms of features and functionality and performance.

They have good documentation for deployment so it was quite straightforward. I was involved along with the vendor, setting up the environment, setting up the product, the infrastructure and configuration. We had some minor issues but deployment was quite seamless. It took two or three hours, we had one infrastructure and one technical person working on it, that was enough for us. 

This was implemented using Vendor as well as an in-house team with the client. A kind of hybrid development team created for application development, product deployment and configuration.

I should say if an organization has decided to go for the flagship Microsoft product i.e. Sharepoint, then they should start thinking ahead and plan a roadmap of moving their department applications to Sharepoint and also use the other pillars/features to their advantage the ROI and TCO will be shorten and the organization will gain immensely from early usage of the product for all their development needs.

The license is a one-time cost when you purchase the solution, but there is an annual support fee.

I have worked with products similar to SharePoint such as Documentum, and others. They are heavily loaded with a lot of features, which small and medium enterprise banks, catering to anywhere up to 20,000 users, may not require. 

I rate this solution nine out of 10. 

We use SharePoint for information sharing.

The most valuable feature of the solution is file sharing or information sharing.

The solution should be made more user-friendly for technical and business people.

I have been using SharePoint for six months.

SharePoint is a stable solution.

SharePoint is a scalable solution that supports more than 1,000 users.

The solution’s initial setup is easy.

The solution has good integration capabilities. I would not recommend the solution to other users because it is not easily compatible or operable by everyone. More than 20 engineers and managers are needed for the solution's deployment. SharePoint is a good solution for IT collaboration.

Overall, I rate the solution an eight out of ten.

I use SharePoint for collaboration, storage, file sharing, and content management.

The most valuable feature of SharePoint is its ease of use. It's quite easy to navigate through the tool.

The most useful feature of SharePoint is the collaboration part. At any point in time, you know who was working on a document, and you can know which version is actually the latest document in case you want to share it with external parties. If we want to make decisions or talk about information on a document, we know which is the latest and most updated.

When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint. This part is quite clunky and could be improved.

I have been using SharePoint for five years.

I rate the solution an eight out of ten for stability.

Around 50 users are using the solution in our organization.

I rate the solution’s scalability a seven out of ten.

The solution’s technical support is fine.

Positive

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution's full deployment was done by three people in less than ten days.

The solution's pricing is relatively expensive because it's bundled with other products.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six or seven out of ten.

The solution's integration with Power Automate and many other Microsoft solutions has been very seamless. SharePoint is deployed on the cloud in our organization. The solution requires a bit of maintenance, but it's very minimal. Since most Microsoft solutions are now bundled with AI, the turnaround time for searching and indexing has improved. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.