Project management activities.
Delivery Director at Ciber, Inc
A central repository for artifacts
What is our primary use case?
How has it helped my organization?
A central repository for artifacts, and planning for corporate projects.
What is most valuable?
Libraries, lists, and reporting.
What needs improvement?
Better wiki offerings.
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For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Information Technology Manager at a transportation company with 501-1,000 employees
Plenty of out-of-the-box solutions for record management projects but they should make changes more infrequently
What is our primary use case?
To initially set up as part of a records management initiative. The company I was working for needed to better track and support how and where documents are located.
How has it helped my organization?
While there were plenty of out-of-the-box solutions for records management projects, this probably under-utilized aspect of SharePoint can help better track documents and retention.
What is most valuable?
Ease of implementation. Certainly, IT needs to give appropriate access to a sandbox, but learning is easy and quick.
What needs improvement?
Microsoft seems to always be making changes. Sometimes you will get a message saying some aspect of what they deliver is being discontinued and often you simply never had time to explore what it had to offer in the first place.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SharePoint
May 2025

Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Senior Consultant at Mesiniaga
Enables teams to work on the same document but search integration across platforms could be worked on
What is our primary use case?
Team place where sharing of documents and co-editing occurs.
How has it helped my organization?
Ease of access to shared documents.
What is most valuable?
Co-editing of documents. This enables teams to work on the same document and the work gets done faster.
What needs improvement?
Search integration across SharePoint, Yammer, Teams, and OneDrive.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & CEO at Solution Enablers
The workflow is a valuable feature
What is our primary use case?
Collaboration.
How has it helped my organization?
Single window information sharing.
What is most valuable?
Workflow.
What needs improvement?
It should have a lighter interface.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect Channels at a tech services company with 10,001+ employees
Helpful with document storage and indexing
Pros and Cons
- "It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
- "Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
What is our primary use case?
I use this solution for storing documents. It is a single sign-on with the identity system and so it will sign me on and I will upload, download some document, and share it with my colleagues at work.
How has it helped my organization?
It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed, and searchable through SharePoint. I think this represents the collective knowledge, which is highly valuable.
What needs improvement?
Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents.
What do I think about the stability of the solution?
It is stable.
How was the initial setup?
I was not personally involved with the setup. My IT team did this.
What other advice do I have?
When I am choosing a product, I think of the quality of service, economy of sale, licensing, implementation, the skill set of documentation, SaaS availability, and skill set. These are the constellations in mind when I'm choosing a product.
I think SharePoint can definitely look at taking it to the next level of customer experience. It's not about how jazzy it looks and so on but it's more of how intuitive it is and how it can basically enable a user-friendly experience. When downloading a document, ask yourself how can you enable it? How can you enable some kind of a decision tree, and how can you have some kind of a bot in there which can do some assistance for the customer who was supposedly struggling to find the document, or is not able to find what to search. The bot can intervene and help the user with some alternate keywords and to clearly define what the user is looking for. Those kinds of things should be the next addition to SharePoint.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Analyst at KWSP
We can monitor when the content is being updated and who is editing it.
What is our primary use case?
It's used as the intranet portal. It is used to inform the users about upcoming activities in the company.
How has it helped my organization?
To share information and latest news. We can monitor when the content is being updated, and we can see who the person is.
What is most valuable?
The list library. And also the document libraries. And also other apps like survey which is heavily used in the company.
What needs improvement?
- Advise users to update the content.
- Maybe allowing users to change their background and text by themselves.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at MMI Holdings
It has helped with document management and sharing with user-controlled security
What is our primary use case?
- Company intranet and extranet.
- Enabling the employee workforce to be more efficient in their day-to-day work they need to deliver for the organisation.
How has it helped my organization?
- Document management and sharing with user-controlled security
- Ability to use lists, document management, and workflow to manage the hand-off of work efforts internal to the organisation.
What is most valuable?
- Document libraries (tagging and search)
- Lists
- Workflow (added)
- Security
- Alerts
- Publishing features and co-authoring.
It is functionalities that improve the efficiency of the employee workforce.
What needs improvement?
- Better collaboration, and team sites (social flavour) mobile enabled
- More and improved integration capabilities into the eco-system of solutions available.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Alopex ONE UG
The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution.
Pros and Cons
- "The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
- "Tech support tops off as excellent."
- "The initial setup was very complex."
What is our primary use case?
I have been using SharePoint for over twelve years.
It's a big solution comprising many services similar to an active directory installation with connections to Skype, Exchange services, metadata services and stuff like that, it can do basically everything you need in order to deliver something like a Twitter website or similar solutions. So I do not think that anything rivals SharePoint on the market. Maybe if a lot of effort is placed upon some WebLogic solutions, this may happen. But, this would need a lot of customizing.
How has it helped my organization?
So if you want to have something like a business, or if you want to have something like a product catalog and you are selling something like Amazon, you want to uniquely identify your product like Amazon does it with its ASIM numbers and these to be identified with a name. So the service identifying these unique ASIM in numbers with their names which might be localized in English, German, Dutch or other languages. These are being identified by a managed Metadata service. Amazon does something very similar to Metadata and SharePoint. So, that's the basic technology everyone needs for this web service experience and order to identify the same object with different names.
What is most valuable?
The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution. The Voxel feature, for obvious reasons, because you want to implement business processes and you do not want them to stop if the machine stops so they have to be automatically started. This is What the Voxel feature in SharePoint does. The managed Metadata allows you to define your own notions or terms denoting notions within your companies. And I if I want to disarm them, or disarm power supplies of different types, I need something to denote the names pointing to entities, any program can identify.
Perceptively it does what people used to do with the pens and pencils, on paper. For Millennials, by taking a note of what to do on the paper or stone or whatever they have been using and let anyone else read it and execute with it. So what any back flow or business process you have did legal one for King Nebuchadnezzar 2,700 years ago or for any business where you are taking a phone call, we two are doing right now and writing down something or I have to remind myself to do whatever and sent that over to pop and be while having receipts from department A and have to digitally sign it and send out the paper. It streamlines everything for us.
All of this business processes, people have been performing solely within their minds. Maybe automatized with the structural feature, but it depends on all the metadata that has been stored within the managed metadata, service, user profile data or whatever. So you can not just say, "Oh, I want to send a car" to whom do you want to send it to. Which car do you want to send? So, all of these parameters have to be stored somewhere else. This is what drives the business process and SharePoint solution allowing you to automatize them.
What needs improvement?
I would be liking to see the talk features included in SharePoint because Microsoft effectively discontinued this talk and put something like logic apps but only for Azure, and most German companies do not like Windows Azure because they do not want to put that data into a cloud where everyone can see it. So, there's a lot of distrust with Azure environments and you need something to have on premises as a similar solution. And this talk is something like a big playing ground. For instance, if you want to play monopoly and anyone wants to move the pieces but moving the pieces on street A to street B means you are changing your business process from, I have been starting tax declaration, to I've been finding it but not yet sending it out. So, if you wanted to have something like a business process be denoted as a board game, which is what Monopoly did in 1945, effectively.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is very stable if you know what you are doing and make some precautions. Microsoft lists these precautions, but these precautions are not automatized. It would be nice to have precautions such as: disk size, backup checks, or whatever automized that can be integrated with the SCCM team foundations server.
What do I think about the scalability of the solution?
Well, that's one of the strengths because it not just using soap web services where it sends some XML file to different machines, but it's using WCF, which is a version of a web service, web services being used if you have a different machine where you want to call a function. The type of machines we are using now are invented by Alan Turing, a guy from the hacking Enigma code and Robert Dennard, who invented RAM. These types of machines do not allow you to, all functions on the remote machine. If you want to do that, you have to send a hint which is what web services does.
How is customer service and technical support?
I have been using the commercial technical support and they're always professional. It's not cheap, but they are always professional. So if there's problems to be solved, Microsoft tops off as excellent.
How was the initial setup?
The initial setup was very complex. We had to keep in mind all of the backup solutions. It is kind of like remodeling a kitchen. You must think of all of the parts, the architecture, the electricity, the air flow, etc.
What was our ROI?
I think that SharePoint is the best on the market in terms of stability, quality and capability. I also suggest that if a company has chosen SharePoint, the company must have at least a two day training prior to implementation.
What's my experience with pricing, setup cost, and licensing?
The cost is expensive, but worthwhile.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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