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IT Solutions Architect at a transportation company with 1,001-5,000 employees
Real User
It's just for internet and communication. It's not a busy implementation.
Pros and Cons
  • "It is very stable."
  • "I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."

What is our primary use case?

It's good but we are not using a lot of load in the system.

How has it helped my organization?

It's the look and feel and maybe the integration with the Office platform.

What is most valuable?

Basically, it's just for internet and communication. It's not a busy implementation.

What needs improvement?

We need the storage of the files, the documents right now are in the database. Maybe SharePoint has to improve the capability to store the information in file systems. In theory right now, it could do that. But, I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve.

Buyer's Guide
SharePoint
May 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. But, I think it depends on the infrastructure. 

What do I think about the scalability of the solution?

It's scalable because you can add more and more SharePoint's installations and maybe you can divide the content and everything, so it's scalable.

How are customer service and support?

We have not yet had a need to contact tech support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director, Business Development at Armedia
User
Sometimes it cannot handle the amount of co-editing that we do
Pros and Cons
  • "The ability to have version control and co-editing is vital to our workflows."
  • "SharePoint sometimes cannot handle the amount of co-editing that we do."

What is our primary use case?

We use it for collaboration and document management in the process of developing proposal responses.

How has it helped my organization?

SharePoint has made it easier to collaborate across the company during the process of developing proposals.

What is most valuable?

  • The collaboration is incredibly helpful. 
  • The ability to have version control and co-editing is vital to our workflows.

What needs improvement?

SharePoint sometimes cannot handle the amount of co-editing that we do. Of course, this could be the user, not the tool.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
May 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
PCV Engineering & Bus Driving Recruitment Consultant at Likewise Consulting
User
Helps with document collaboration and workflow
Pros and Cons
  • "Helps with document collaboration and workflow."
  • "Needs improvement on the user interface."

What is our primary use case?

Enterprise collaboration.

How has it helped my organization?

  • Helps with document collaboration and workflow.
  • Provides us with a records center.

What is most valuable?

  • Records center
  • Shared calendar.

What needs improvement?

  • Ease of use.
  • Improvement on the user interface (UI).

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at CTC
User
The product makes it easy to manage lists, forms, searching, and security
Pros and Cons
  • "The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
  • "Processing data from multiple site collections is not easy as they reside in different databases."
  • "The management of the product/back-end is complex."

What is our primary use case?

Collaboration and document sharing are the primary reasons for using SharePoint. We have used the product in many government agencies for documents management, workflow, enterprise search, departmental solutions, Intranet, etc.

How has it helped my organization?

SharePoint is a big product with many features including customization flexibilities. We have deployed it in many government agencies which were in much need of process and automation improvements.

What is most valuable?

The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory.

What needs improvement?

  • Processing data from multiple site collections is not easy as they reside in different databases. 
  • The management of the product/back-end is complex.

For how long have I used the solution?

Three to five years.

What's my experience with pricing, setup cost, and licensing?

We have purchased add-ons to handle multiple site collections, form creation, and design. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Consultants.
PeerSpot user
Vice President & Head Technology Transition at a tech services company with 10,001+ employees
Real User
While the tool has more functionality available, it should have more user-friendly customization
Pros and Cons
  • "It allows for simultaneous users to be on it."
  • "Information is much more readily available."
  • "SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
  • "It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
  • "I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."

What is our primary use case?

My primary use case is largely content management. The product is good.

How has it helped my organization?

  • Information is much more readily available. 
  • There is more functionality available.
  • It allows for simultaneous users to be on it.

What is most valuable?

A combination of:

  • Auditing
  • Logging
  • Collaboration.

It has been very useful and easy to use.

What needs improvement?

It should have more user-friendly customization, as it still requires developers to get engaged and build sites.

I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stability. I don't foresee any issues.

What do I think about the scalability of the solution?

I have not faced scalability issues.

How are customer service and technical support?

I would rate Microsoft technical support as a six out of 10. They are just okay.

Which solution did I use previously and why did I switch?

Previously, we were using file share. We switched because SharePoint made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories.

How was the initial setup?

The initial setup was fairly complex, but that may just be our environment. A fair amount of design and consolidation needed to go into it.

What other advice do I have?

With this product, have a decent skill set in-house. 

Most important criteria when selecting a vendor: support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer907167 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 1-10 employees
Real User
Top 10
Its cloud-based technology is more accessible, but we would like to see more security features
Pros and Cons
  • "SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
  • "We would like more security features, like automating."
  • "There are some limitations on storage."

What is our primary use case?

Compared to other products, SharePoint is not only a content manager, but a wider product, like enterprise content management. You can use multiple components in SharePoint. Moreover, SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible. 

What is most valuable?

  • Data classification
  • Search

These two elements are cheap.

What needs improvement?

We would like more security features, like automating. 

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

There are some limitations on storage. 

How is customer service and technical support?

The product and technical support teams are really good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The replacement costs for it are cheaper if you use only SharePoint.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SysMan2876 - PeerSpot reviewer
System Manager at a financial services firm with 11-50 employees
Real User
Widely used and well known, there are always solutions for any problems we encounter
Pros and Cons
  • "It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
  • "The integration with Outlook could be improved."

What is our primary use case?

The use case is based on internal processes. We want a central place for storing data, documents, and user processes, to automate processes.

In this case, it's a financial program. All customers starting our financial program are automatically created on SharePoint. From there, all the documents that are related to each customer will be stored on SharePoint, and we then use it as a kind of a black box. You put everything in, you do not know where it is. Then we have other applications around it that give you information that you need. Or you can save it and, based on customer information or the kind of document, it knows where to store it on SharePoint.

How has it helped my organization?

It manages processes. I personally think a very strong point is that we use it in combination with OneDrive. Now that we have been handed the GDPR law enforcement, in combination with OneDrive, we can synchronize documents or part of a customer's information to a laptop. If they make changes it will automatically be synchronized back. In the case of a lost or defective device, you always have the information. I think this is a very strong point.

What is most valuable?

It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems.

Another strong feature is the search engine. It can search all documents. It can find everything.

We also have our own developers. What we want with SharePoint, we can program it and create many reports, every kind of information needed. Developers can easily create an application for it and display this information.

What needs improvement?

We are mainly using third-party tools for it, at the moment, for automating processes. In the new version, for 2019, I know that some of the processes are finally in SharePoint. They are a now using third-party tools for it.

Also, the integration with Outlook could be improved.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

It's fairly easy to scale. You can just add front-ends to it. Just a little installation and it's done. It's very easy to expand.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

The switch was handed to our default supplier of software, in this case, Microsoft. The whole platform we used was based on Microsoft.

It's not a vendor we select, we select a product. After that, we look at the vendor. If the product looks good, promising, and it looks stable - and of course we test it before we go any further with it - then we look at the vendor, especially the support. Then we find other cases, where they have implemented a similar product or feature and ask for their feedback.

How was the initial setup?

A partner initially installed it. That was the start of our use of SharePoint. I believe there was a lack of information or a lack of knowledge on the part of the external party that initiated this project. As our internal IT department has improved, the setup of SharePoint - we migrated to a new version - has improved.

What other advice do I have?

My advice would depend on the use case. SharePoint, for us, is the most suitable because we use mainly Microsoft products. So for us, it's the way to go because the integration is solid. If colleagues have other products, it depends on what they're asking. Look at the best option. It's not that I'm saying, "You have to use this product because it's the greatest." Consider what you need, what you want.

It's very stable. I don't call it a document management system, I call it a multifunctional document system. You can do a lot of things with it. It's just incredible how much. I really like that we have been able to automate a few steps that people had to do. Also, this process was only possible with SharePoint, because of the integration of other Office products. We're using the basic Microsoft suite and integration was a very big part of it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Manager at a tech services company with 11-50 employees
Real User
Needs to be better integrated with all Microsoft solutions

How has it helped my organization?

Everyone knows SharePoint. It is very common.

What is most valuable?

The most valuable facet of SharePoint is the content, the ideas, all the information, all in one content management system. But I don't think we have explored or used 100 percent of the capabilities of SharePoint.

What needs improvement?

They need to integrate all the solutions, for example, Office 365, into SharePoint. The idea is to create a workplace for people in the company. There should be only one place - it could be Skype for Business, OneDrive - for the news, for internal information about the company, or new documents. This is the idea, to create an ecosystem for people in the company.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability is okay. The performance is great.

What do I think about the scalability of the solution?

The scalability is not high. It's medium.

How is customer service and technical support?

We have support with Microsoft, we pay for support for every year. The support is okay.

How was the initial setup?

You need Microsoft or a partner involved for setup.

Which other solutions did I evaluate?

We are looking for increased functionality on SharePoint or to change to something else. We have a CapEx for content management and I'm looking for the best solution for my company.

The most important criterion in selecting a vendor is that the solution gives me value. It should be very easy to integrate with workflow or BPM. I'm looking for a partner and a solution that gives me value.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.