monday.com Reviews

I use monday.com for project management. We worked on a project that required managing various groups working independently on separate aspects but contributing to the same project. We created groups and projects and tracked every task. We also used it as a communication tool and a place for feedback, where someone could comment on delays or issues.

The creation of tasks and subtasks is very effective in monday.com. Grouping projects is also beneficial. However, I would like the ability to create more than two levels of subtasks. Additionally, I appreciate that monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments. This feature helps in making decisions faster instead of waiting for stand-up meetings.

I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was difficult. It would be more efficient if it were easier to establish dependencies across different groups.

I have been working with monday.com for about one year.

monday.com was stable and reliable during my usage.

I contacted support only to ask about subtasks. They informed me that the feature I wanted was not available, but I did not encounter any issue that required opening a support ticket.

monday.com is easy to set up. However, for my project, it took a few hours due to its complexity and the need to handle several dependencies and subtasks.

I recommend monday.com as a great tool for managing projects, especially those that depend on tasks with new tasks needing completion. It is reliable for tracking progress in real-time and for projects where different teams work on different parts that aggregate to the main project. I rate monday.com as seven out of ten due to the need for improvement in creating more than two levels of subtasks and dependency management across groups.

Public Cloud

We use the solution for various purposes, including demand management, project management, logging pre-sales activities, and planning. It helps us keep track of customer budgets, leads, and other important information related to demand and project management.

The tool's most valuable feature is its intuitive interface, which allows project managers to create comprehensive project roadmaps. This interface lets us list tasks and allocate them to team members, tracking who works on which task and when. We utilize it for project management from the initial phase.

The solution is flexible. The grid-based interface allows for customization, so I can focus only on what's relevant. This flexibility and dynamic sorting among the columns are strong features. Another valuable aspect is the board feature, which allows for much customization. You can organize your work, weeks, or schedule according to your preferences.

monday.com's dashboard feature helps boost my team's productivity. I've found the Azure DevOps integration to be the most beneficial. I believe there are third-party extensions available on the marketplace that fill the integration gap. It seems that monday.com is working with vendors in the market to make more of these integrations available.

It's a great tool. It allows me to manage many things in one place, both my tasks and day-to-day interactions within the team. I think the whole team resonates with it. 

I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project planning would be valuable. This addition could make monday.com more competitive with tools like Microsoft Project. Overall, I think there's potential for improvement in the graphical interfaces and reports provided by monday.com.

I have been working with the product for one and a half years. 

We haven't experienced any lag so far. We use monday.com for cross-team collaboration. I can attach files and it works like a charm. The cloud version is very responsive for us, which is great. I rate its stability a nine out of ten. 

I rate the tool's scalability a nine out of ten. My company has 400 users who spend at least an hour daily using it. 

We switched from Jira because monday.com offers a much more intuitive interface. It's more stable and has a simpler learning curve. Additionally, the interface is more visually appealing and easier to navigate than Jira, which we found to be more complex.

I rate the tool's deployment ease as seven out of ten. I found the installation process to be straightforward. Setting up multifactor authentication may take some time for those who are not tech-savvy. 

Within a week of management making the decision. It was up and running quickly, taking only a few hours or days for setup. Overall, I would classify the deployment process as simple.

We can see ROI due to the solution's ease of use and improved management capabilities it offers. It has certainly alleviated a lot of pain points for us in management.

I rate the tool's pricing a six out of ten. 

I rate the tool a seven out of ten. My advice would be to explore the capabilities that it provides. Many people overlook some of its features. For instance, check out the options available in the marketplace. There might be integrations or extensions that monday.com doesn't offer out of the box, but third-party extensions can fill those gaps. Also, take a close look at the features within monday.com. Consider what you need to customize versus what it offers out of the box.

I am a consultant who helps companies implement monday.com. I do not use the solution at my organization. The use case depends on the client. Every company needs tools for collaboration and organization, and most use Office 365, Google Docs, etc. Around 80 percent of my clients are agencies, but they've reached the limits of what they can do in terms of collaboration with their existing tools. 

Most of the clients who contact me already know that they want to implement monday.com, so it's not like I'm selling them the solution. They want something to facilitate their collaboration and communication. 

monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com. 

It's great for managers. The dashboard gives you an overview of your team's workload, so you can see how long it takes for each person to complete a task. There are many kinds of dashboards, each with widgets that offer insight into what is happening. 

monday.com helps you avoid delays because you can visualize your deadlines and track your progress. It can help you break down silos in an organization to some extent, but it's just a tool. Some companies think a tool will change everything. The tool will help you manage your files, but it depends on the company's politics and how people want to work together. If your directors and managers want to avoid silos, monday.com will help them do that easily. It's an excellent tool for collaborating across various services, but it depends on the company's policy. 

I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. 

The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. 

It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. 

You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information.

monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me.

When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge. 

monday.com is missing a few features but not many. For example, let's say you're working on a global project for a marketing campaign, and you have the video team working on it. Maybe the video team only wants a board that shows the packages that are related to them, but you cannot do that on monday.com. You can't have the same task in multiple projects. 

I have been working with monday.com for about a year.

If you are doing a lot of automation, it can start to lag a little. 

monday.com is highly scalable. You can use it with teams of any size. 

I am a partner, so I have access to many different resource sets. I have never contacted their tech support because I already have access to all the information I need.

I use Asana every day, and we work with Optix. I've also used Trello and Excel. Asana is easier to use, but monday.com is more flexible and can do more. Asana is user-friendly, and monday.com is more powerful.

Setting up the tool is straightforward, but you also need to consider the process that you're implementing and do some work beyond the tool itself. I have teams of 20 to 30 people, and three or four are usually involved in the integration. After deployment, it doesn't require any maintenance. It just works.

monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user.

I rate monday.com a nine out of ten. I remove one point for the performance issues. I recommend taking your time in the beginning. Don't rush into implementation. It's only a tool, and you can't expect it to instantly transform your organization. Take the time to understand all the features and what you hope to get from it. 

Public Cloud

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering.

monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues.

The need for a stable connection is critical as there are network issues that slow our processes down. 

Additionally, the synchronization feature is not functioning optimally.

I have been using monday.com for two years.

There are issues with stability, such as network and performance slowdowns.

We only use it within our department, comprising 50 to 70 people. We are uncertain about its scalability in other departments.

I've never contacted customer support for monday.com as I am not responsible for managing the tool.

Neutral

The initial setup was easy. I would rate it an eight out of ten for ease of setup.

We are considering building a custom tool in our company rather than using another commercial tool.

There must be other tools more useful than monday.com, but so far, it's good for our needs. I would recommend it for normal company users with standard project management requirements.

I'd rate the solution seven out of ten.

I'm a COO of multiple companies that do business management consulting. I implement monday.com at every company that I work with for managing workflow, HR, SOPs, payroll, invoicing, accounts payable and receivable, meetings, and agendas.

If people know what they're doing, or the boards are put up the right way, or dashboards have been built, managers can usually assess how far along a project is and what needs to happen next. It's pretty amazing at showing a project's completion rate. You can pull almost any data you need out of it.

It helps me in terms of reducing project delays by giving me a bigger, comprehensive idea of where a project is at by listing the critical path, all the steps, and creating milestones of what needs to get done next. monday.com does a pretty great job of tracking the statuses of projects.

It's also great for breaking down communication silos between different departments that are not talking to each other. Being able to mirror boards or different departments' projects, statuses, and completion rates on other boards are elements that really help people to understand what might be delaying them in one department, and that this other department is coming along and getting things done. While people know which boards they need to be on because they're working on a given project, they are able to "get inside" other departments without being overwhelmed by their workload.

Collaboration is quicker through updating status boards and setting up automation for notifications. Before, you might have had a Google Sheet that said, "This bill is paid, or this task is done." Using logic-based automation means that it can function such that, "If this turns to this, then notify these people."

It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload. One of the things we've implemented in our company is that if you're working on something, it has to be in monday.com. There are no other boards or other checklists that people are using somewhere else. That way, when I want to see somebody's full workload or the projects they're working on, I can do so. That's probably my favorite feature.

I like the fact that it's drag-and-drop. The way I explain it to people is that it's Excel on steroids. The interface, visually, is great, and I give it five stars for viewing projects and timelines.

I like the integrations and workflows as well. When I am running agendas or workflows, I'm able to automate follow-ups. We create an agenda meeting board and assign tasks in real time. We'll follow up on the tasks in real time. We have people's agendas and work assignments all managed in monday.com. 

And being able to duplicate a successful board architecture as a template and implement that in other companies or departments is helpful.

monday.com is also flexible and very robust. I can basically do anything with it. Whenever I meet with a client, I find out what systems they're already working with. There are a lot of integrations and APIs available with monday.com, so I can usually have it pull data from other sites or other systems, or build custom workflows. The amount of integrations that it does, along with the ability to import boards from a Google Doc or Sheet, makes it pretty successful.

I would like the web-based app to be able to switch between different accounts. The mobile app can switch between accounts pretty easily, but with the web-based app, you have to log out and log back in to do it.

I've been using monday.com for about three years.

Stability-wise, it's an 8.5 out of 10. There are updates going on all the time and sometimes you have to refresh your board. But it's pretty stable.

It's scalable, 100 percent. There are no issues with that.

I very rarely use their technical support, but when I have had a question, I've never had it take longer than a couple of days for them to reach out to me or get the right tech onboard with me.

Positive

I was in the Google Workspace world for a bit, and I still use that, but I did not previously use a work management program like monday.com.

The setup is all pretty easy. The hardest part is building the templates. But once I imported my boards and the workflows that I normally use, it wasn't difficult. 

And when I meet with a client, I look at their current solutions and build boards for workflows based on their checklists or their steps. I build their action items or critical path for a project into workflows and then create templates for them. From that point, they can pretty much use them and modify them as needed.

It does not take very long at all to create new projects. That's one of the reasons I chose to jump in with the solution. Once I realized how easily I could import my current work programs and implement them, I was up and running pretty quickly. It didn't take me a long time to bring my data into it. The import feature is pretty quick.

The pricing is totally fair. I don't have any issues with it.

I looked at a few, but I fell in love with the way monday.com works, so I didn't spend too much time on other companies.

It's pretty easy to use although it's a little intimidating at the beginning and people are a little apprehensive about learning it, because it is so robust and there are so many features. But once I force people to get into the ecosystem, they really start to understand it. Usually, the most difficult part for me is getting somebody to sign up for what, for them, amounts to another app or website or system they have to learn. But once they're in it, it's pretty easy for people to understand.

Once I've got somebody on the platform, after a couple of days they're usually pretty good with understanding how to navigate and get around in it. I usually have a little boot camp board for them to go through, so they learn some of the features. The challenge is just getting somebody to actually spend the time to go through and do it.

Another difficult part is trusting a team to use all the features available. A lot of people don't necessarily understand how to connect boards or how to implement their own ideas in it. As long as they utilize me as a resource and say, "Hey, this is the idea, and this is what I wanted to be doing on it," and allow me to jump in and connect all the dots for them, I'm able to help. But that's often one of the biggest challenges.

I would advise you to get somebody who is comfortable with monday.com, or an expert, to assist with the program. Dedicating a person to really assist all departments in utilizing it as much as possible is going to help.

I work for a company called Enreap and we are a preferred partner and reseller of monday.com, based in India. I lead the practice of Monday.com within my organization for the entire APAC region. I take care of product operations for monday.com in the region, including the entire sales, implementation, and support cycles.

With regard to the use case, I started off using monday.com for product management. Now, I cater to several use cases, including project management, CRM, sales, product development, HR, and admin.

Recently I've been working with a customer from a logistics company wherein I'm building their entire HR system on monday.com. I'm also working with a manufacturing company to build their entire production cycle on monday.com.

My organization now uses monday.com internally for service delivery management, as well as to track ongoing internal initiatives. First and foremost, as a result, collaboration has improved drastically. There is flexibility to have collaboration across the different functions of the organization.

Another way we have benefited is visibility, wherein the key stakeholders at the C level have visibility into the entire timeline of an initiative. They have clear updates on what's happening and the current status of an initiative. The C level is concerned about the reporting so we have set it up so that there is a workstation that every team or function is working from. That data gets rolled up to the C level so they have consolidated reports available at the click of a button.

In addition, we use real-time reporting. Previously, people used to struggle for a couple of hours before project reviews to get the data to prepare presentations and reports. Now, the reports are available at the click of a button. The entire report generation process has scaled down to a matter of a few minutes.

Breaking down silos is one of the biggest use cases of monday.com. It has cross-functional collaboration capabilities, which definitely break down the silos right away, the moment you start collaborating.

It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable.

monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes.

Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well.

Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data.

There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start.

And even if you want to create a new project, it's still pretty simple and a matter of a few seconds. 

There are a lot of areas that monday.com is building solutions on. For example HRMS, Ecommerce, Logistics, and Retail. There are very few options for customers that need an on-premise server as this iSaaS-based solution (Cloud). There is a lot of work going on in the roadmap to improve functionality with common Chat systems like WhatsApp and other Financial Accounting Systems (FAS).  

As a partner, we are enabling our customers to integrate with third-party tools using custom APIs and other connectors available.

I've been using monday.com for almost four years.

It's stable. I've rarely seen it go down. Even for Enterprise accounts, where a customer of mine has 1,500 users using the solution, it's pretty fantastic.

There is no end to the scalability with monday.com. You can scale up as much as you want and define as many functions as you want. You can define as many rows, items, and columns as you need. There's no end to it. You can define as many automations and integrate as many tools as you want.

I have contacted their support several times. We use the solution internally in our organization but, at the same time, I sell monday.com to a lot of customers because I'm a channel partner and there have been some billing issues. In India, where we are located, if you're not a registered company you can't collect recurring payments. monday.com isn't a registered company here so recurring transactions have stopped completely. That is why some of our customers do need support and we have had to raise a ticket when it's time to renew their licenses.

I rate their tech support at six out of 10. The reason is that it takes a bit of time. There is a lot of back and forth and there is very little that the tech support can really help with because most of the customizations and requests need to be handled by the product team. Their tech support has very little know-how about what needs to be done and you end up relying on the product team. Due to this a lot of people switch to a workaround, doing it on their own and coming up with their own solution. That's one area where significant improvement is needed.

Neutral

We used to use Jira but it was predominantly being used from a technical standpoint. In our organization, we have about 70 team members on the delivery side who are purely technical, and about 100 members who are non-tech users in marketing, HR, ITIL desk, initiative tracking, and program management. The non-tech members were finding it a little difficult and cumbersome to manage Jira. To manage Jira, you need to have a certain level of technical acumen.

Creating a project in Jira takes a bit of time compared to monday.com because you need to map a lot of the details in a project and create epics, tasks, et cetera. 

It's a cloud-based platform that is deployed on AWS. There are no private servers to install for monday.com. It's a purely SaaS platform. So you just put in the URL and log in and you're done. There isn't really a particular deployment. You just sign up for an account and that's it.

Because it's SaaS there is zero maintenance. All maintenance is taken care of by monday.com.

It has definitely helped to reduce project delays. We did an ROI calculation with a couple of our customers where we deployed monday.com and we managed to save no less than 15,000 hours per year for a team of 50 or 60 people. Multiplied by the daily employee wage in India for an average worker of $10 an hour, that's a return of $150,000.

monday.com's pricing is fair compared to its competitors, although it is a bit higher than most of its competitors, but when compared to the ROI year on year, it does justify the investments. 

Pricing needs to be linked to the available features, capabilities, and flexibility in customization. Once you have the automation and integrations in place correctly the ROI is much better than with the other tools. 

We did look at Asana and I had some experience with it as well as with Zoho Projects. But monday.com turned out to be pretty intuitive and easy to adopt. The learning curve was pretty low compared to Asana and Zoho. 

And with Zoho, there is a very fixed structure and much less customization available. If I wanted to set my delivered value as ARR, for example, I couldn't rename that particular field in other solutions. That lack of customization was a deal breaker for us.

Training is a part of the onboarding process that I do for my customers. If you talk about two years ago, it used to take around one or one and a half months to onboard 50 users. Today, with the adoption of low-code, no-code, and AI, people have gotten used to having a tool that is easy and flexible. Now, the entire learning curve has been reduced and, within two to three weeks, I have 50 users onboarded.

My advice would be that before you buy it you need to know your use case really well and there has to be a particular challenge or pain point identified. Are you facing difficulties in tracking? Are you having problems with visibility into your resources and capacity? Are you having difficulties with reporting or streamlining your workflows? If your answer to any of these issues is "Yes, I do have that," monday.com is definitely an answer and solution for you.

Overall, I would rate the solution at around 8.5 to nine out of 10. 

Public Cloud

I used the tool for my assignment as I am a university student. I use the tool as a project management solution for presentations. I am using the tool to manage my final year presentation and thesis. As I am required to use a project management tool, I started to use monday.com, specifically because its interface is quite attractive and easy to use.

For project management purposes, I use monday.com to manage my timelines.

I don't really use the tool's advanced features, but I think it is quite convenient that I can just link the remaining timeline to calculate the set of end dates and the start dates. The tool can also auto-calculate the remaining days, and I can also figure out whether it is overdue or is still within the timeline that I had set, making things quite convenient for me.

The product fails to provide a free version for a long period of time. From an improvement perspective, the tool should provide its free version for a longer time. If I want to use the product after I have completed my assignment, or if I want to use it for some of my other projects, I don't really get to use it again.

I have been using monday.com for two months. I am a user of the tool.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

I am just using the product for my assignment.

I rate the product's initial setup phase a seven on a scale of one to ten, where ten is easy and one is difficult.

The product's deployment phase took a day after watching a tutorial from YouTube.

The solution is available on its website.

I am using the tool's free version.

The tool's automation feature is not relevant for me because I don't really need it for my assignment.

I recommend the tool to others because it is easy to use, but I am not sure whether it would still be easy to use if you have more complex applications.

I rate the tool a seven out of ten.

We use monday.com for pretty much everything. We use it for project management, internal project management and task management, and we're starting to use it more for internal HR processes such as time off. 

We integrate it with Microsoft SharePoint and Outlook so that we have visibility across the board for ourselves.

We pretty much couldn't survive without it now. It's our go-to system. We've been able to do everything internally, saving us time with meetings, and helping with communication internally and externally. We can assign guests to our account and they see certain things so we can collaborate with our customers efficiently and professionally through the platform. We can do simple tasks like requesting time off, as well as financials, balance sheets, customer satisfaction surveys, communication plans, risk management, and time sheets. We pretty much do everything in it. We would have a hard time using any other system now. We heavily rely on it because it works.

It helps give our customers visibility. We use the automation for automatic responses to emails. We develop forms in monday.com and embed them into our website and they can use them to submit a ticket. It helps our customers have visibility and understanding of what's going on and allows us to scale at an efficient rate without incurring a ridiculous cost.

And its scalability has been another benefit. monday.com has been able to save us time and reduce the overhead costs that would normally be associated with running a project. I've been with companies that are still managing projects out of Excel sheets and they can have a project manager only handle a handful of projects. But with monday.com, you can have a project manager manage eight different projects efficiently and effectively.

Another advantage is that the cost is predictable. You're not going to get any crazy costs as you scale, so it's a good model. We have had a good growth rate in staff and we can pay better salaries and have better benefits because our one system can do pretty much everything that would normally take three other systems to do. It integrates with everything. It has been great.

It also gives managers the information they need for decision-making. It makes it so easy to see a lot of data in one dashboard. You can stand back from data and get an overview or drill in as close as you want on it. If you want to see something as a whole, as an organization, you can do that easily. If you're trying to dial in and see specific data, that is also easy to do. You can make more informed and strategic decisions based on reliable data, knowing that it's all accurate and up-to-date. You can alter it in any way you need to, to make whatever decision you're looking to make.

While every project has its issues, monday.com has created a way for us to get ahead on a lot of things before those issues become actualized. When it comes to projects with our customers, it helps us communicate and say, "This is the risk," and we can constantly update them and say, "We're getting closer." We can set time limits on things and triggers. It has helped us mitigate risk and increased our efficiency on projects so that some of that risk doesn't even get realized. And if it does, we planned for it, we saw it coming. Nothing is taking us by surprise.

Without wanting to sound super dramatic, it has reduced project delays for us by almost 100 percent. You're never going to be able to completely eliminate some risks, but the fact that we're able to see risk coming from a mile away makes all the difference. We do IT work and professional services work for the government, which means we do a lot of planning at the beginning. A lot of the risks that are associated with the projects that we do are supply-chain related. They're very common. The risks in our projects are very repetitive. 

It has really created visibility across the board so that we don't get blindsided by anything. And if we do, monday.com still supports us through it. If we get blindsided by a risk or a discrepancy on our project, we can use monday.com to help manage it and do "lessons learned". We can look back at historical data and see what happened, what triggered it, and adapt and move forward from it, making tweaks here and there to our templates or adding something to our risk registrar management tool.

The most valuable features for us are the 

• automation
• scalability 
• ease of access—the low-code, no-code part
• user-friendliness
• integrations.

It's very easy to use. When we were trying to pick a system, we looked at Asana, Jira, and other platforms, and they were very cluttered. But monday.com is very user-friendly. As a user, everything is very clear. You don't need to be too tech-savvy to understand it and it's very easy to pick up on and learn.

We're primarily an IT company, but we do have some non-tech staff. We developed the platform in the beginning and templatized everything. That means we're able to create workflows and create diagrams for workflows, making it very easy to understand. The automation helps by taking the guesswork out of a lot of things and that makes it very easy for anybody, at any level of technical experience, to pick it up fairly quickly.

The visuals, the way the interface is presented, are great, very user-friendly. It's quick to load. You can see the lanes everybody has and where they divide and where they overlap. Going back to the workflows, you see how everybody works together and the dependencies.

It's also customizable so that we can share a certain view with our customers and have an internal view. It's clean, it's professional, and color-coded so it makes sense. There are features that enable you to color code certain things when certain triggers happen. For example, when something financial goes negative, you can make it turn red. A lot of it is one-and-done. You templatize something and it's going to be like that every single time.

It's very flexible and very forgiving. If you mess up, it's pretty simple to go back and see exactly where you messed up, but it even creates things in a way that it's hard to mess up. The permissions it enables are great. Overall, it's just a great system.

And one of the main reasons why we did end up going with monday.com was because of the Gantt charts that it comes with. A lot of it is native and it comes with templates already created. Often, if we don't have a template that fits a certain project, monday.com's templates will be the perfect starting point. We have a choice of a number of styles when it comes to project management, including the standard Gantt chart, WBS, and agile frameworks, which help because we do sprints. All of that is native and very easy to access and use. It makes sense. You can drop and drag, create relationships and dependencies. You don't really need to know all the crazy technical aspects of project management to understand it and see what's next, what's been done versus what needs to be done.

I would like to see a little bit more versatility with the integrations that it has. It's pretty versatile as it is. We can send emails from monday.com, but when it comes to the format, we don't necessarily want to always have the monday.com logos. We want to be able to make the emails we send out from monday.com, especially if they're coming from a specific person, look like they would if they were coming from our Outlook.

Sometimes the formatting or embedding in our website gets a little weird. If that were a little bit more customizable, that would be nice. 

And being able to change the format of the forms that are used, visually, would be helpful. The forms are still great, but if they were a little bit more customizable, that would be nice.

I've been using monday.com for almost a year now.

I've never had any issues with the stability of the platform. I believe it's on AWS and it has an uptime of 99.8 percent. I've never experienced any downtime.

It's extremely scalable. That's one of the main reasons we picked it.

I contacted their technical support a couple of times in the beginning. I didn't have any issues, and they got back to me quickly and they followed up.

Positive

I have used Microsoft Project and another solution called VTiger before, with companies that I was with prior to starting my own company. They were confusing with a lot of moving parts. It was almost like you had to go through training just to understand them. Whenever it came to onboarding somebody, it was always a lengthy process to get them up to speed. With monday.com, it's very forgiving so you can go in and just mess around with it and figure it out.

Once we got the licenses, I went through all the templates that it already had and went through their YouTube channel, which was very informative. I learned as I went and, after about a month, I had a very solid foundation for what I was looking to get out of it. It developed past that and now it's well-established.

Now that it's all templatized, it takes no time at all to create a new project. We created a master template when we got monday.com. Once an opportunity is won, we switch the status to "won," and that triggers a new project in a folder, and it is already templatized. We make a few tweaks here and there, which takes 20 minutes to an hour, depending on how complicated the project is. But we have a pretty solid process that we follow for just about every project. Even if we do change things, it's not by much.

Almost every solution that I've worked with offers templates, so creating new projects with them is very similar, but a key difference is that when we do have to make those changes, the relationships are still easily established with monday.com. If we get a project that is not what we normally do, if it's something completely different, we can support it and still get the right data without needing to revamp or create something completely from scratch. We just alter whatever we need to alter and it's there.

Our monday.com admins can do whatever they need to do, including adding other users, guest users at no cost, and as many viewers as we want, at no cost, because we have the Pro licensing. In terms of deployment, it's very easy and straightforward. We have it templatized and it's all automated, so we don't have to think about the deployment part of it. It does it for us already.

In terms of maintenance, depending on what I'm doing for dashboards, sometimes I need to go in and establish a relationship, but it's just a matter of connecting a board for the data transfer. But I don't have to do updates or any sort of maintenance on that side of it.

We have absolutely seen return on our investment. People can handle more projects without overextending themselves, getting burnt out, and without being overwhelmed.

There is also a return on investment from the hours saved.

And the ratio of revenue to how much our licenses cost us is significantly in our favor.

It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it.

If we need more licenses, we know exactly how much that's going to cost us and our licenses go further thanks to the scalability. The cost for monday.com is predictable and we don't ever need another system. If we ever get to 1,000 employees, we know exactly how much it will cost us to have those licenses.

I did trials of five different project management software tools. Aside from monday.com, I tried Asana, Jira, Microsoft Project, and Zello. monday.com took the cake against all of them, primarily because of the user-friendliness and ease of access.

Anybody with any skill level would be able to use monday.com and be efficient. You don't necessarily have to be a project manager to use monday.com. You can be in any type of position and it will make it more efficient. We're able to do HR and finances in it. Whatever the work you do, it can be transitioned easily into monday.com and easy to figure out.

Have a clear understanding of what you're looking to get out of a system. monday.com makes more sense when you have a clear idea of what you're looking to get out of it. You're not going to be able to take advantage of all of it and there could be other systems that are going to better suit your needs. But monday.com is a really good system when it comes to being able to scale, manage your costs, and still focus on customer satisfaction.