Microsoft Teams Reviews

We use the solution to build multiple departmental teams where we can store files and collaborate for work. In addition, we use it to schedule meetings. It helps us segregate the data into one place for our team members to access.

The solution provides a collaborative space to store and work on the same set of documents. It helps us by making production faster.

The solution's most valuable feature is the quick availability of technical resources.

The solution's security feature needs enhancement for external collaborations with business partners and vendors.

We have been using the solution for eight years.

I rate the solution's stability an eight out of ten. We occasionally encounter errors, but its support team resolves them quickly.

I rate the solution's scalability an eight out of ten.

The solution's technical support team responds immediately. 

We have a hybrid Azure infrastructure. It made the initial setup easier for us.

The solution has generated a return on investment for us from the first year we started using it.

The solution has a reasonable price in the market.

The solution is a great tool. I advise others to use it if they have a hybrid or cloud-based infrastructure. In this case, it provides faster integration and management of workload.

I rate it an eight out of ten.

We use Microsoft Teams for collaboration and internal communication in our organization. We also used it for online meetings and virtual webinars during COVID.

Its ability to streamline communications has helped. Teams can do chat, voice, and video calls as well. Sometimes, we require a lot of communication by email, and Microsoft Teams can also be used for that.

It is easy to share files online in real time with Microsoft Teams. We can have online meetings embedded with security to protect all our communication and conversations.

Since large organizations use Teams, it requires a stable bandwidth and hardware performance when we start the application. Moreover, it needs a stable bandwidth when we open the application on the phone, as we cannot communicate with Avaya properly. Sometimes Avaya is required for Teams to work well on phones.

Microsoft Teams requires web-friendly sign-up for calls.

I have been working with Mircosoft Teams since 2019.

Microsoft Teams is stable as long as the connection is good.

There are 160 users in our organization using Teams. We have hosted live events, and we have gotten more than 1,000 participants to join.

We raised an issue last year where the team could not use Microsoft Teams. We opened a ticket with the support team. They responded and informed us they had a backend system problem. After that, it took a few hours, and it worked fine.

Neutral

Microsoft Teams is easy to set up, and there are no complexities. If you are using Office 365, you can download and install it. It automatically integrates with your account, so it has no problem. You can log into your account and download and install it on your own.

The solution is not difficult to maintain.

We tried Zoom as a guest but not the host. Webex is good because it is a Cisco product, and they have a team to support it from every angle. Both are better in terms of support, but I use Microsoft more than Webex.

Webex and Zoom are better in terms of support, which we have only ever experienced when our customers face problems, and we have to contact support on their behalf.

I recommend Microsoft Teams, though, and I rate the solution an eight out of ten.

I use the product for internal communication, SharePoint, and other tasks. I have deployed it everywhere. It can be used for meetings, external communications, and work collaboration. We can also use applications like Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and other integrations like Adobe in the solution.

The product is very user-friendly. It also provides a mobile application to keep us up to date. It works fine in terms of meetings and remote access. Task scheduling, planning, SharePoint, and secure remote access for troubleshooting and support are valuable features of the solution. Our end users are very happy with the product.

The solution is good. We have had no major issues till now. For audit and security, eDiscovery is pretty good. The product also provides good email security, location security, and security against phishing, spam and malware. We also tried implementing an image security solution to ensure our environment is more secure.

The product should improve its security.

I have been using the solution for the last four years.

I rate the solution’s stability a ten out of ten.

I rate the product’s scalability a ten out of ten. In our organization, 150 people are using the solution. I have plans to increase the number of users by 10% till next year.

The setup is very straightforward. We deploy it through the network to our users, add the usernames and passwords, and configure it. The solution is cloud-based.

The deployment takes five to ten minutes for one user. We can deploy the solution for one user on their device, or we can deploy a script over the network. Then, the installation is done through patch management. The deployment was done in-house. We do not need much staff. Two of my employees and I can deploy and support levels one and two. For level three support, we have a team that supports remotely.

The solution is affordable. It is not expensive.

I am using the latest version of the product. I have a contract with Microsoft for Microsoft 365. I'm happy with the product. Since we are in a group, we implement the product. The group is doing good work with Microsoft, and we have a good deal with them. I would recommend the solution. 

I am planning to test Microsoft Defender for an image security solution. Microsoft should improve Intune for mobile device management. Intune's dashboard is a bit difficult to understand. It should be made easier. Overall, I rate the product a nine out of ten.

I use the product as a communication channel with my colleagues.

The idea of building teams is valuable to me. We can build a team with a group of people and upload documents. It is like an internal SharePoint.

The product should provide a to-do list feature.

I have been using the solution for five years.

The product is stable. We haven’t faced any major outages.

Over 1,000 people use the solution in my organization.

The solution is deployed on the cloud.

The product has been working well. I have no complaints. I would recommend the solution to others. The solution performs well, and it satisfies all my needs and expectations. I haven't faced any problems with it and have never missed any service or application. Overall, I rate the product a nine out of ten.

I would say the three most important features are Planner, SharePoint Integration with the file structure, and the Channel functionality. With the channel functionality, we can create and manage people, including external users.

There are two topics I'd like to address regarding Microsoft Teams software. First, it is programmed in Electron, which, in my opinion, makes it sluggish. Improving the performance and reducing high CPU utilization would be a great enhancement. 

Secondly, in terms of functionality, I would like to see support for multi-user or multiple windows for the File structure. Currently, this can only be done through the browser, and you need to switch accounts to access different windows. Additionally, better support for working with multiple tenants is an ongoing issue.

We've been an early adopter of Microsoft Teams. I've been using it since the platform was developed. So, it's been around 15 years, more or less.

We currently use the latest version.

It is a stable solution. Our entire company operates on this platform, and it has proven to be quite stable. Currently, around 70 end-users are working with Microsoft Teams.

For our scenarios, scalability is quite high. We mainly set up infrastructure for small and medium corporate clients, so we use the public cloud. We have not faced any scalability issues for up to 20 users, which is the maximum size of clients we typically serve. So, for our specialization, there haven't been any scalability concerns.

The initial setup was okay. For me, as a technical guy, it's easy.

Within a day, we are able to configure everything. Then, there is domain setup, which may take a little time to propagate the domain and other settings because we are configuring clients with websites. So, in general, the configuration takes about two days, and the clients are up and running.

We primarily sell the packages we receive from Microsoft to our customers, including email services and other features. From my perspective, the pricing is totally okay.

We also use Slack but primarily we are more of a Microsoft-based company.

We heavily use Microsoft Teams. Moreover, it's interesting that Salesforce acquired Slack. We do use Slack internally for some occasions. But, in general, most of our clients in corporate environments prefer Microsoft Teams. So, we have a clear preference for flexibility with Microsoft Teams.

Microsoft Teams is definitely worth adopting. It's a great way to start digitalizing your company and enabling remote work. Without this tool, it's challenging to operate efficiently. There are alternative solutions like Slack, but they are not as compatible with the broader Microsoft ecosystem. With Microsoft Teams, everything integrates seamlessly. You can access files and collaborate through both desktop and mobile applications.

Overall, I'd rate it an eight out of ten because a few points need improvement. Firstly, the CPU utilization can be quite high during calls, which drains the laptop battery quickly. Secondly, there is some sluggishness and delays that can be frustrating. Lastly, working with multiple tenants can be tedious and should be resolved. 

In my organization, we use Microsoft Teams and SharePoint for collaboration purposes. Microsoft Teams is the best collaboration platform since everything is integrated with the product. Most of the users of Microsoft in our organization are familiar with its technologies, including Word, Excel, and PowerPoint, making it easy for the end users to use SharePoint and Teams.

SharePoint is not really good for us. Microsoft Teams is integrated with email, and we are also using a team for collaboration because we work in a university where we have to collaborate with the students, making it an okay solution for us.

The room for improvement needed in Microsoft Teams depends on what you are looking for and your uses of the product.

Honestly, I would like not to see any improvements because all these improvements normally I don't use. It takes me only time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates.

I have experience with Microsoft Teams. I work at the university, and we are just a consultant for some companies.

The product's stability is decent. Stability-wise, I rate the solution a nine out of ten. I don't have any complaints about its stability.

We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten.

In our workplace, we have 250 employees and 3,000 students who use Microsoft Teams.

We previously had our own solution, but we had a problem with the staff and other people in general, and eventually, it became too expensive for us. It was hard for us to find a system engineer or integrator. We decided to move to the cloud because it was impossible for us to manage such a relatively huge system considering that every year, we had about 600 to 700 students coming in, for whom we had to do the integration processes.

The setup phase of Microsoft Teams was easy.

The setup phase was completed in a couple of minutes because we have a good infrastructure, so we had no problem integrating the product with other solutions.

I am not involved in the deployment since it is covered under the services we get from Microsoft.

The solution is deployed on the cloud.

I can't speak on the steps involved in the deployment process since my company gets an expert from outside to do the deployment and integration for us.

We have two people, including one developer and one system administrator, for the deployment and maintenance of the solution. We don't really have any problems with the deployment and maintenance because everything is on the cloud.

Our organization used Microsoft's services in the cloud for deployment purposes since it is much cheaper and easier for us than to have our own infrastructure for deployment. In short, we didn't do the deployment in-house.

For my organization, we are okay with the ROI that the product provides.

The government takes care of the licenses with Microsoft and all the other legal stuff since we are a state university. The prices are much lower when the government negotiates with Microsoft rather than when we do it ourselves.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution an eight out of ten.

We use the solution for internal communication purposes. 

The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated. 

The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline. 

I would rate the product's stability an eight out of ten since at times I need to reconnect the solution. 

I would rate the solution's scalability a ten out of ten. My company has 800 users for the solution. 

My vendors use Google Meet and Zoom which have compatibility issues. The system gets confused and asks whether to continue with the browser or go to the app. We have also encountered login issues with the app. I prefer Teams to other apps. 

The solution's setup is easy. You need to put in your registered email ID to configure it. We have deployed it on the cloud, so I have it on my desktop and mobile. 

Our internal IT team did the configuration. 

The solution's pricing is reasonable and I would rate it an eight out of ten. 

I would rate the product an eight out of ten. 

The primary aim was to enable remote work, organize meetings and utilize it as an instant messaging tool across the organization. We have around 2000 users on Microsoft Teams. 

Teams reduced our high traveling costs too as we are conducting training sessions remotely instead of visiting branches. We have a large network of branches across the country and abroad. Teams has strong integration with Office 365 tools which helps with collaborating on documents shared during meetings and conversations with team members in the groups.

Microsoft Teams reduced the significant cost of traveling. We have a large-scale network of branches in the country and abroad too. It became pretty easy to share documents across different teams, groups, and individually. 

Instant chat made people more engaged and reachable at all times. Instead of sending email to colleagues, we can discuss and share documents immediately. 

The mobile app really enabled us to connect meetings on the go from anywhere. 

We regularly organize seminars for distributors, and this channel helped us organize a large audience online.

It offers seamless Microsoft 365 integration. With Teams integration, you can quickly create teams within a group, bring deleted groups back, edit the group email alias, and use sensitivity labels. 

Chat is one of the key features of Microsoft Teams. Whether it’s just with one person or with a group chat allows you to instantly message team members for quick discussions and feedback. 

You’ll have less clutter in your inbox as prompt, quick questions get resolved over Teams chat rather than a potentially long wait for an email reply.

The interface must be improved to reflect the true face of Office 365. External user visibility must be available in the next releases of Microsoft Teams. 

User activity logs must be available along with more task management capabilities. 

Microsoft Teams is able to translate slides into multiple languages. It also is able to transcribe audio from multiple languages. It would be beneficial if it could also take the transcription in one language and translate it into another. It may not be great since the source is audio. However, it would be helpful in a situation when professional translation services are not available.

I have been using Microsoft Teams for seven years.

Technical support is awesome.

Positive

I did not previously use a different solution. 

The solution is simple and straightforward.

The vendor team is extremely professional.

This product is quite economical.

We did also evaluate Zoom.

We use Microsoft Teams for daily communication because our team comprises developers in different places, such as the US and Vietnam. We need to communicate daily.

I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us.

The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese. 

I have been using the product for two years. 

The solution is stable. Sometimes, the internet connection, like the undersea cable from Vietnam, has issues, but I don't see much impact on the quality. I rate it an eight out of ten. 

Microsoft Teams is scalable. I rate it a nine out of ten. 

We support ourselves. 

The solution's deployment is easy. 

The tool has helped to save our time and effort in communication. 

I rate the overall solution a nine out of ten. 

We use the solution to collaborate and share files. 

The solution's most valuable feature is Microsoft Planner. Most users now use Microsoft Teams since many companies use Microsoft Office 365. It's built into the plan, and they use the same email address for a single sign-on.

The tool has two versions:  the desktop application installed on the computer and the web-based version. There are some differences between the two. For example, from the browser, you can pin it on the taskbar without installing the application, similar to Google Chat. You can also use the installed desktop application you download from the web.

The difference is that when using the web version, most of the features and options for external groups are easier to find than the desktop application.

I have been using the solution for a long time. 

Microsoft Teams is more flexible compared to other alternatives. 

The solution's pricing is average. 

My colleagues use Microsoft Copilot. I rate the overall solution an eight out of ten.