Microsoft Teams Reviews

I primarily use Microsoft Teams as a communication tool for online meetings. Over the past year and a half, I’ve started using it more extensively to access other parts of my information system, such as OneDrive and Calendar. I also use it to invite people to meetings and manage various functions from the menu.

For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls.

One challenge I've encountered with the tool is that it's not as intuitive as it could be. For example, when making invitations or initiating calls, it often takes two or three clicks to get started, which feels less efficient compared to other tools like Zoom. The interface seems to have too much functionality packed into one environment. 

I’d recommend adding shortcuts for frequently used activities to improve it. For example, having quick access to OneDrive or creating fast calls to contacts could save time.

I have been using the product for four to five years. 

I rate the solution's scalability an eight out of ten. It is possible to add different teams. 

I contact my internal support and have no experience with the solution's direct support.

I’ve used Zoom regularly, primarily for online meetings and direct calls. I find Zoom to be more intuitive and user-friendly than Microsoft Teams. 

If you’re considering using Microsoft Teams, my advice would be this: If you only need basic functions for online meetings and nothing more for personal use, I would recommend sticking with Zoom’s free version. However, for corporate use or if you already use Microsoft 365 or other Microsoft tools, Microsoft Teams is a better choice due to its integration with the Microsoft ecosystem. Other options like Google Meet or Zoom might be more suitable for those not connected to Microsoft tools.

I rate the overall solution a seven out of ten. 

The primary use case for Microsoft Teams within our organization spans across various verticals in our organization. As part of the MDR team, collaboration involves working with technical support, quick response teams, IT professionals, and HR. 

We encountered occasional outages, which occurred a couple of times last year while using the product. These disruptions, affecting various Microsoft products including Word, Excel, PowerPoint, SharePoint, Outlook, and Teams, might have been attributed to server issues on Microsoft's end.

There could be a feature allowing users to respond to specific messages or comments within a group chat. They could support GIFs and emojis similar to the features available in Slack. Currently, Teams has limitations in its built-in applications has some limitations. There could be an option to gather and customize the emojis and GIFs from the internet.

We use the latest version of Microsoft Teams.

The platform is stable. I rate the stability an eight out of ten.

We have 5000 Microsoft Teams users in our organization. I rate the scalability a seven out of ten.

In my previous organization, the collaboration tools evolved from Skype to Lync, and eventually, Microsoft Teams was introduced. I have experience using Lync for approximately a year before the transition to Teams. In my current role, I have primarily used Microsoft Teams and Slack in their respective capabilities within the workplace.

We have a team of 100 executives for the product’s maintenance.

The "Together Mode" feature in Microsoft Teams has been particularly valuable for our team's productivity and overall collaboration. This feature is especially beneficial during group video calls, as it creates a virtual environment where team members appear together in a shared space. This has proven useful for capturing group photos and fostering a sense of connection, especially in a remote work environment. Additionally, during virtual celebrations and events, the ability to click pictures seamlessly in Teams adds a fun and engaging element, enhancing the overall team experience. The feature for video conferencing capability works efficiently for remote meetings.

I recommend it to others and rate it an eight out of ten.

We use the solution for online meetings.

The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically. 

The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

We have been using the solution as a customer since 2020.

I rate the solution's stability a nine out of ten.

The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.

The solution's technical support is great. Their team is helpful.

Positive

The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.

The solution helps us save a lot of time. Although, it requires high investment in terms of money.

The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.

The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

I use it for meeting prospects, current calls, and also for some apps like workflow and notes. It has been quite useful, and I find the tools and functionalities great.

Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings. These features are excellent, and I haven't found them in other tools.

In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.

I have been using Microsoft Teams for the past four years. We use the latest version because it generally gets updated through backend policies.

It is a stable solution. I would rate the stability an eight out of ten. 

There are around 500 to 600 users in my organization using this solution. 

The setup is usually done by the IT people in the organization. As an end user, we just start using the features and the product.

My advice is that Microsoft Teams is not just a tool for meetings. It offers additional features and add-on apps like WebBooks, Azure, task planner, and more. Updates are regularly provided, and you can even use Excel tools on the go.

Overall, I would rate this solution a nine out of ten. If a tool provides everything I need without any issues, then it deserves the highest score. That's why I'm giving it a nine.

I have used Google Meet, Skype (the older version), and WebEx for meetings and webinars. But Microsoft Teams is quite advanced and has a lot of features.

If I compare it with Google Meet, Google Meet doesn't offer remote sessions. That is the main disadvantage compared to Google Meet.

Overall, I would rate the solution a nine out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams. 

We use Microsoft Teams for messaging, group chats, and video calls.

You can coordinate meetings more rapidly with Microsoft Teams. You can use the solution to get a group of people together quicker.

The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages.

Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature. The solution has withdrawn the Wiki function in favor of SharePoint.

I have been using Microsoft Teams for two years.

I rate Microsoft Teams a five out of ten for stability.

Microsoft Teams is a completely scalable solution. Every employee in my organization uses the solution, and I use the solution every day.

I rate Microsoft Teams a ten out of ten for scalability.

Microsoft Teams is deployed on-cloud in our organization. My advice to someone considering Microsoft Teams for their company would be to check it out against their use case requirements.

Overall, I rate Microsoft Teams a six to seven out of ten.

We use Microsoft Teams to chat with and call our teammates. We also use the solution to upload documents.

The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution.

Microsoft Teams could work faster if set up on other devices like cell phones.

I have been using Microsoft Teams for three to four years.

I rate Microsoft Teams an eight out of ten for stability.

I rate Microsoft Teams a nine out of ten for the ease of its initial setup.

People should have training about the solution because there are a lot of apps in Microsoft Teams that you can work on.

Overall, I rate Microsoft Teams a nine out of ten.