Microsoft Teams Reviews

We use this solution for video conferencing.

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

We have been using this solution for two years. 

This is a reliable and stable solution. 

This is a scalable solution. It integrates with a lot of Microsoft software.

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

We used an integrator to complete the installation. 

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

Teams is mostly for internal purposes. We use it to communicate between our company with colleagues. Instead of sending emails all the time, we have Teams just to send documents or communicate for anything, even creating groups.

It’s very easy to set up. It doesn't take that long.

You can either use it on your phone or on your PC.

You can make phone and video calls.

It makes it easy to communicate with colleagues.

One time the product was basically freezing. I couldn't send a message to my colleague for some reason. I had to restart the PC or restart my phone for some reason. I don't know why it was buggy. Maybe it was overloaded or something.

The desktop and mobile apps are quite different. They should work to make both virtually the same.

I have had an issue in the past with it being buggy and freezing. I had to restart my devices to get it going again.

Everybody in our organization uses the solution. It’s on every PC in the company. It’s, give or take, a bit less than 100 people.

Usually, I contact my IT team to share any issues. I haven't used the support from Microsoft Teams. Usually, it doesn't have that many issues. It's just straightforward.

I’ve also used Slack.

Teams can be used as an internal tool, whereas Slack might be considered more public. We are able to share internal documentation more effectively with Teams.

The initial setup is effortless and straightforward. It’s not complex at all.

I don't know how much it costs. That’s not an area I am involved in.

I’m not sure which version of the solution we’re using.

It’s good to use it internally with colleagues. You do not have to share anything with external organizations. It gives you basically the advantage of not having any external partners or anything. It's just for internal purposes with nothing to communicate with other partners. It’s a great internal tool.

I’d rate the solution nine out of ten.

I'm using Microsoft Teams for meetings, training, work, file sharing, and its other features. Working and consulting for Microsoft Teams are my principal roles. The app is my best friend.

The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email. I also like that I can be updated and I can understand the status of work or the status of a task.

What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly. For calendar management, I prefer to use Outlook, for example, I send a calendar or update a meeting through Outlook rather than Microsoft Teams.

An additional feature I'd like to see in the next release of Microsoft Teams is the ability to monitor my working activity, particularly to understand how many hours I spend every day on each task or work I do, for example: on PowerPoint or Excel. I would like a personal dashboard that I can consult to understand where I spent my time during my work journey.

I've been using Microsoft Teams since 2019, so it's three years of usage.

Microsoft Teams is a very stable app. I didn't notice any issue or problem with it, even in the past year, so it's stable for me. I use it every day.

Microsoft Teams is a scalable app.

I don't use Microsoft Teams support because when I have a problem with the app, I just contact the IT department. We have internal support for the app in the company.

I used Skype for Business before switching to Microsoft Teams. I switched because there are several differences between the two apps. The main difference is that Skype for Business doesn't allow file sharing between users, and doesn't allow users to work on the same file, versus Microsoft Teams which is optimized for file sharing and work collaboration. Another difference is that Microsoft Teams is more user-friendly than Skype for Business. For example, if I search for a contact on my contact list, it's simpler to do compared to searching for a contact on Skype for Business. Microsoft Teams also saves conversations on the chat panel, while Skype for Business archives the conversation on my email, creating spam in my mailbox. These are all the reasons I prefer Microsoft Teams over Skype for Business.

I evaluated Skype for Business, Google Meet, and Zoom.

For virtual meetings, I use Microsoft Teams and Skype for Business. I also use Google Meet and Zoom. I used Skype for Business for one year in 2019, but after 2019, I started using Microsoft Teams, and I'm still using it.

My rating for Microsoft Teams is eight out of ten.

I am a freelancer. The decision on what solution to use is determined by my customers. Some of my customers have over 5,000 employees who are using Teams.

Teams is a virtual meeting solution. We use Teams to work with our clients purely with video conferences.

This is a stable solution, I have not faced any problems using the video conferencing.

As an app installed, Microsoft Teams is resource-consuming. When using it from their browser-based application, I experienced login problems.

For future releases, I would like to see Microsoft Teams make a lighter application and drop some features.

Microsoft Teams has all the features it needs, however, I noticed on some laptops that the features are not available. For example, if you want to change your virtual background, not all laptops have the hardware configured to link with that feature. The solution should make all features available irrespective of hardware configuration.

I have been using Microsoft Teams for two years.

This is a stable solution, I have not faced any problems using the video conferencing.

Microsoft is always scalable, it depends on the level of licensing an organization has purchased.

The initial setup of Microsoft Teams is easy. I would rate setup a 5 out of 5 as the solution is straightforward.

I have had concerns with login and resource consumption using Microsoft Teams, I would consider Zoom or Cisco WebEx as better solutions.

Organizations should consider what features they want to utilize. If they want all features to be available, they need to have an enterprise category system. Logging in from a home segment device will not have all features available. 

I would rate the solution an 8 out of 10.

We use Microsoft Teams for meetings and other operations, such as raising hands, sharing screens, and sending chat messages.

Ms Teams has improved our efficiency. Travelling to and from physical meetings takes time due to traffic situations. Besides it improves physical safety because we spend less time on the road.

The most valuable feature of Microsoft Teams is the ability to create Google calendar invites. When I click on that option to create an invite, it will go straight to Google in my web browser, and will creates the meeting placeholder. I'm then able to share it with other people by entering their email addresses in the provisioned location. I've not seen that option in Zoom. Additionally, the solution has high performance, and the video and quality of the calls are good. It has all the features that I need.

If the Ms Teams process is closed, the next time a user attempts to open Teams, it takes a while to load. I'm not 100% certain whether system resources have anything to do with this, but in my experience, when the Ms Teams process is already running, Ms Teams loads quicker. On the other hand, Zoom (and even Google Meet) tend to have a faster loading time.

I have been using Microsoft Teams for approximately three years.

Microsoft Teams is a stable solution.

I have found Microsoft Teams to be scalable for what I have used it for. I have not tested the solution for more than 10 users at one time.

We have approximately four people using this solution in my organization. We use the solutions approximately every two weeks.

I have never needed to contact the Microsoft Teams Technical Support channel. I have not had any problems with the application.

Positive

I have previously used other solutions, such as Zoom. 

Zoom is a more lightweight solution and is easier to use than Microsoft Teams.

The setup of Microsoft Teams is easy for a technical person like me. But a regular user may have a slight challenge with the process of activating an account on Ms Teams.

The multifactor authentication of Ms Teams can prove to be a challenge for a non-technical person.

I rate the setup of Microsoft Teams a three out of five.

We install Teams in-house.

We are using the free version of the solutions. Zoom gives a time-limit of 40 minutes for more than two attendees and automatically ends the meeting. You'd need to connect back to be able to resume/continue the meeting. The free version of Ms Teams does not seem to have a time limit. At the time I was doing this review, I was on a Teams meeting that had gone beyond 3 hrs 30 mins and it was still going on.

I rate Microsoft Teams an eight out of ten.

We use Microsoft Teams for training and meetings.

The most valuable feature of Microsoft Teams is that it is easy to use.

Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues.

In the next release of Microsoft Teams, they should make the mobile application easier to manage. Additionally, they should add more features.

I have been using Microsoft Teams for approximately two years.

Microsoft Teams is a stable solution. However, we have to turn it off and reconnect sometimes.

Microsoft Teams is a scalable solution. We have more than 600 users using this solution, from all levels in my organization. We have no problem with all our users using this solution.

I have not contacted the support from Microsoft. We have our own internal support.

We previously used other solutions, such as Bridge and an internal application. Microsoft Teams is the easiest to use.

The implementation of Microsoft Teams is easy on the laptop but sometimes we are facing some difficulties with the phone.

I rate the initial setup of Microsoft Teams a three out of five.

Microsoft Teams is priced less than other solutions, such as Bridge.

I rate the price of Microsoft Teams a four out of five.

I rate Microsoft Teams a seven out of ten.

We use this solution for communication internally and with our outside customers.

It is on cloud, and we are installing the desktop version on our workstations. There are also cases that we are using the cloud, the web edition, because you can login to your account from any workstation.

It is deployed across our whole organization, so we are multinational. Currently, I'm in the Philippines, but we also have our team members in Taiwan, Singapore, and Malaysia. Everyone is using Teams, and we're communicating using Teams.

I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members.

It is easy to send some calendar invites to have a research session with our customer.

There's a feature that can send a notification to the Team's channel, but I think there's no way to have it escalated.

I have been using this solution since December 2020.

It's stable, but there have been times when I needed to login again, probably because of my internet connection.

It's scalable.

We have also used Viber, but it's not the best communication solution. We have also used ServiceNow for ticketing and Zoom.

Setup was straightforward. You just need to sign in, and you can use it right away. Internally, we advised everyone to install Teams on their workstation after they received their service machines.

Everything took just a couple of minutes. You need to download a couple of megabytes and install it. Everything will be done in less than 30 minutes, including the sign in.

It was done in-house. We did not have an indicated person for that. Everyone knows that they're using Teams and they install it by themselves. Most of the time, there is no help needed to install Teams.

From Teams alone, I think we are looking at it as the complete package, including the subscription of Microsoft Word and SharePoint. So overall, I think it is a good investment.

It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint. The subscription is already covered with the $10 per month subscription.

I would rate this solution 9 out of 10. 

The implementation is straightforward. You just need to validate Teams, and the product certificate is good for the company using it versus the other service operating from other providers. The solution is good.

We use Microsoft Teams for everything, it's a corporate solution for online meetings, sharing information, and collaboration.

It has facilitated interaction with our colleagues and with clients. In addition, we can also have better access to information

When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform.

It is easy to use.

Because many companies use a variety of tools, the main feature could be to integrate the ability to participate in any meeting regardless of the platform they are using. For example, if you are invited to a Google Meet session, you should be able to join it without the need of having installed the specific client to attend that meeting.

It would be the best opportunity to create an abstract of which online collaboration tools are being used to avoid installing Zoom, Teams, or WebEx. It's currently the best time to try something new; I know it's technically difficult or perhaps impossible, but that should be a good starting point. Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial.

< 3 years (before we were using Skype for Business)

One of Microsoft Teams' most valuable features is its stability.

In terms of scalability, I don't have that information. We are a company with more than  130,000 employees. Even for large events, Teams  works flawlessly. I don't believe there are any scalability issues.

We have been using allways Microsoft Unified Collaboration solution. 

Pricing is an area where I lack visibility.

This selection is done at company level. I have no influence on the selection.

I strongly recommend Microsoft Teams to others who are considering using it.

I would rate Microsoft Teams a nine out of ten.

We use Microsoft Teams in venture employment and internally we use it on a daily basis to communicate with offices, departments, and anything related to keeping the communication within the organization.

It's a very simple software that's very easy to understand.

There are a couple of faulty areas that need improvement. The interface could be a little bit more user-friendly. 

When you click on files, pictures, or PDFs when someone sends them to you on Teams, they don't always appear on the system; you have to go back and click again. To be able to see pictures and documents for the first time is something that needs to be improved.

One thing I would like to be able to do is ping more conversations than I currently can. We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good.

I have been working with Microsoft Teams for a couple of years.

I believe that we are working with the latest version.

It is deployed within the organization.

Microsoft Teams is a stable solution.

This solution is used by almost everyone in our organization. I would say there are more than 2,500 users.

I once contacted technical support because I needed to change something I didn't have permission to change. That was the only reason I needed to contact them; otherwise, there is no reason.

Out of five, I would rate them a five.

Positive

The initial setup is easy.

My understanding is that there are licensing fees, but I'm not sure how much they might be.

I would rate Microsoft Teams a nine out of ten because it is software that many people are familiar with. For example, if you have someone who needs to communicate with Teams, they will have the necessary software. There is a limited amount of information on both sides. It's not a lot of information to confuse you; it's straight to the point. It's also very good and easy to use.

We primarily use the solution for video conferencing and meetings.

There are a lot of applications being developed on Microsoft for Teams. They are building out a lot of Office 365 apps and the integration with everything is great.

The call quality has been very good, especially compared to Skype.

We like that you can get a lot of users on one call without the call actually failing or losing quality. Hosts can connect, if I recall correctly, up to 90,000 people. If you need a massive company-wide meeting, you can do it.

The UI can be further improved upon. When I used to use Skype, Skype was a small window that opened on your desktop. With Teams, when you use it, it occupies your full screen just like if you were in Word or Excel. Skype worked more like an app, which I preferred. I liked being able to use it in a minimized screen. If Teams could emulate that a bit, it would be a better user experience.

When we share the screen, we can't actually take control of the user's screen. When I'm trying to do some activity for another person or want to change something for them, it's not possible. In a technical way, I would like to take control of a system where I'm seeing the screen and I want to do some changes, while we are discussing things during meetings.

We've been using the solution for about six months now. It hasn't been that long.

There are occasional patches that are released and updates that need to happen. Occasionally services go down. However, for the most part, the solution is stable.

We haven't had any scalability issues so far. With the COVID-19 situation, our usage really shot up on Teams. We didn't run into any problems scaling up. So many people who were not using Teams are on the platform now. Previously, the solution was used by 30-40% of the company, and now it's closer to 70-80%. 

I've never been in touch with technical support.

We used to rely on Skype and have since moved over to Teams. It was pretty simple for us to decide on Teams because we were already using Microsoft products. 

A lot of the products that we use are Microsoft, including Skype. However, Microsoft is slowly stopping support for Skype and they're moving towards Teams due to the fact that a lot of applications are getting developed now on Teams.

It took our company about two months to put everything in place. We had to do some integration with a few of our colleagues.

I'm not really too sure on the pricing. That is not something that I handle. That is something that our payment team handles. 

We're just a customer. We're not partners with Microsoft.

I would rate the solution eight out of ten. If the UI was better, where the system wouldn't take over the whole screen. I'd rate it higher. I'd also rate it higher if there was the capability not to just share screens, but to take over the screens of other people in a meeting, so discussions and changes could happen in real-time.

I'd definitely recommend Teams over both Skype and Zoom. In my opinion, it's far superior.