Senior Director - Data Management at a tech services company with 1,001-5,000 employees
Real User
Top 10
Works as a collaboration and communication tool that helps to store documents
Pros and Cons
  • "I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch."
  • "SharePoint was more robust and customizable earlier."

What is our primary use case?

We use the solution as a collaboration and communication channel. We also use it as a repository to store documents and create project plans. 

What is most valuable?

I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch.

What needs improvement?

SharePoint was more robust and customizable earlier. 

For how long have I used the solution?

I have been working with the product for nine months. 

Buyer's Guide
Microsoft Teams
April 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,063 professionals have used our research since 2012.

What do I think about the stability of the solution?

I haven't encountered any issues with the product's stability. 

What do I think about the scalability of the solution?

The product is scalable and it can scale to tens of thousands of users as long as your system and infrastructure are able to handle it. My company has 5000 users for the product. 

How was the initial setup?

The product's setup was very easy because it came with the Office 365 bundle. We work with the tool's cloud version. The solution's maintenance involves taking care of the patches which can be taken care of in the background without needing much attention.

What's my experience with pricing, setup cost, and licensing?

The tool comes as part of the Office 365 bundle and you don't have to pay anything extra. 

What other advice do I have?

I would rate the product a nine-point five out of ten. You can use this solution if you are looking for a Windows-based system that is easy. It gives you a lot of flexibility for regular activities. This solution is a good choice for someone who is doing routine and lightweight work. Teams is integrated with Windows. There is seamless integration with different apps that you use. Though Slack has integrations, Teams is easier compared to it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Maria Elizabeth Lopez - PeerSpot reviewer
Software Engineer at a consultancy with 51-200 employees
Real User
Top 5
A stable solution that takes only a few minutes to download and install
Pros and Cons
  • "The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem."
  • "The solution's customer support should be faster and more responsive."

What is our primary use case?

We use Microsoft Teams for any work-related activities.

What is most valuable?

The most valuable feature of Microsoft Teams is that it is integrated with the Microsoft ecosystem.

What needs improvement?

Because it's cloud-based, sometimes Microsoft Teams will have outages. The solution's customer support should be faster and more responsive.

For how long have I used the solution?

I have been using Microsoft Teams for four years.

What do I think about the stability of the solution?

I rate Microsoft Teams a nine out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Teams is a scalable solution. Around 50 users are using the solution in our organization. I rate Microsoft Teams ten out of ten for scalability.

How was the initial setup?

The solution's initial setup is easy.

What about the implementation team?

Microsoft Teams takes only a few minutes to deploy, and just one person can download and install the solution. The solution does not require any maintenance.

What's my experience with pricing, setup cost, and licensing?

Microsoft Teams is a cheap solution. I rate Microsoft Teams a five out of ten for pricing. The product has a monthly license, and there are no extra costs besides the license fee.

What other advice do I have?

I recommend other users to use Microsoft Teams as it is a really good software from Microsoft.

Overall, I rate Microsoft Teams ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Teams
April 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,063 professionals have used our research since 2012.
Bianca Dragusin - PeerSpot reviewer
Channel Sales Data Center at Lenovo
Real User
Top 20
User-friendly platform with useful calling options
Pros and Cons
  • "Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
  • "Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

What is our primary use case?

I use Teams for meetings, chats, and outgoing calls.

What is most valuable?

Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.

What needs improvement?

Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.

For how long have I used the solution?

I've been using Teams for a year and a half.

What do I think about the stability of the solution?

Teams is stable, though there are very occasional problems with flashing when screen sharing.

Which solution did I use previously and why did I switch?

We previously used Skype, but Teams is more user-friendly and syncs with Outlook.

How was the initial setup?

The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.

What other advice do I have?

Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Regional Manager at AKC Enterprise Ltd
Real User
Well-known, user-friendly, has good support, and is simple to install
Pros and Cons
  • "It's a very simple software that's very easy to understand."
  • "We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good."

What is our primary use case?

We use Microsoft Teams in venture employment and internally we use it on a daily basis to communicate with offices, departments, and anything related to keeping the communication within the organization.

What is most valuable?

It's a very simple software that's very easy to understand.

What needs improvement?

There are a couple of faulty areas that need improvement. The interface could be a little bit more user-friendly. 

When you click on files, pictures, or PDFs when someone sends them to you on Teams, they don't always appear on the system; you have to go back and click again. To be able to see pictures and documents for the first time is something that needs to be improved.

One thing I would like to be able to do is ping more conversations than I currently can. We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good.

For how long have I used the solution?

I have been working with Microsoft Teams for a couple of years.

I believe that we are working with the latest version.

It is deployed within the organization.

What do I think about the stability of the solution?

Microsoft Teams is a stable solution.

What do I think about the scalability of the solution?

This solution is used by almost everyone in our organization. I would say there are more than 2,500 users.

How are customer service and support?

I once contacted technical support because I needed to change something I didn't have permission to change. That was the only reason I needed to contact them; otherwise, there is no reason.

Out of five, I would rate them a five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

My understanding is that there are licensing fees, but I'm not sure how much they might be.

What other advice do I have?

I would rate Microsoft Teams a nine out of ten because it is software that many people are familiar with. For example, if you have someone who needs to communicate with Teams, they will have the necessary software. There is a limited amount of information on both sides. It's not a lot of information to confuse you; it's straight to the point. It's also very good and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Student at Prince of Songkla University (Sritrang'NET)
Real User
Top 10
A scalable solution that helps with communication and team collaboration
Pros and Cons
  • "The solution is easy to use and helps me to communicate with my students."
  • "The solution's stability can be better."

What is our primary use case?

We use the solution for communication purposes such as video calls. 

What is most valuable?

The solution is easy to use and helps me to communicate with my students. 

What needs improvement?

The solution's stability can be better. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I have about 100 students and there are no issues with the tool's scalability. 

How was the initial setup?

I use the solution's web version and there is no problem in setting it up. 

What other advice do I have?

I would rate the solution an eight out of ten. The solution is good for meetings and team collaboration. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Luka Drofenik - PeerSpot reviewer
Founder & CEO at Granevo d.o.o.
Real User
Helps to conduct business communication with clients and other companies
Pros and Cons
  • "The tool is simple to use."

    What is our primary use case?

    We use the solution for business communication with our clients and other companies. 

    What is most valuable?

    The tool is simple to use. 

    What needs improvement?

    The only issue is that inside the Outlook link, you sometimes do work. So it has to be opened outside Windows.

    For how long have I used the solution?

    I have been working with the solution for two to three years. 

    What do I think about the stability of the solution?

    The product is stable and would rate it a nine out of ten. 

    What do I think about the scalability of the solution?

    The solution is scalable and we have five users for the product. 

    Which solution did I use previously and why did I switch?

    I have used Zoom and Google Meet before. We switched to the product since we are using the MS suite. 

    How was the initial setup?

    The tool's setup is easy and we use the desktop version. The tool's deployment gets completed in a few minutes. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly. 

    What other advice do I have?

    I would rate the product a nine out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Akshay-Singh - PeerSpot reviewer
    Associate Presales Lead at a tech services company with 201-500 employees
    Real User
    Top 5
    A simple solution that helps to schedule corporate calls and meetings
    Pros and Cons
    • "It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself."
    • "Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."

    What is our primary use case?

    We use the solution for corporate calls and meetings. 

    What is most valuable?

    It is simple to schedule meetings in Teams. There are also plugins available from the Microsoft store that can be integrated with the solution. You can edit documents in the tool itself. 

    What needs improvement?

    Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that. 

    For how long have I used the solution?

    I have been using the solution for a while. 

    What do I think about the scalability of the solution?

    The solution's scalability is great and I would rate it a ten out of ten. 

    How was the initial setup?

    The product's setup is easy. 

    What other advice do I have?

    I would rate the product a nine out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Team Leader at Sensen networks
    Real User
    A stable solution that can be used for group communications
    Pros and Cons
    • "We use Microsoft Teams for group communications."
    • "The solution’s pricing could be improved."

    What is most valuable?

    We use Microsoft Teams for group communications.

    What needs improvement?

    The solution’s pricing could be improved.

    For how long have I used the solution?

    I have been using Microsoft Teams for more than three years.

    What do I think about the stability of the solution?

    I rate Microsoft Teams a nine out of ten for stability.

    What do I think about the scalability of the solution?

    I rate Microsoft Teams an eight out of ten for scalability.

    How was the initial setup?

    I rate Microsoft Teams an eight out of ten for its ease of initial setup.

    What about the implementation team?

    The solution's deployment is done by minimal staff in 30 to 45 minutes.

    What's my experience with pricing, setup cost, and licensing?

    I rate Microsoft Teams an eight out of ten for its pricing.

    What other advice do I have?

    We are using the latest version of Microsoft Teams. The solution is deployed on the cloud in our organization.

    Overall, I rate Microsoft Teams a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user