Microsoft Teams Reviews

We use Microsoft Teams for meetings, organizing video calls, and video conferences. We also use it for the team chat function, the chat. All the product lines have their own group set up here. So they can share information through chatting and conference calls.

I put the live captions up when I am on a call and want to mute it. I like that feature. The recording of scripts and the playback of videos are good features. If I have to write the minutes for a call, I'll just take the script output and copy and paste it.

The recording function, the transcript function, the chat function, the live caption function, and the setting up of groups to share documents are useful features of Microsoft Teams.

Sometimes the transcript is a bit literal, it doesn't interpret the voice, and the text that comes out is a bit nonsensical. It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense. It puts rubbish words in them, but just a bit of AI could solve that.

I have been working with Microsoft Teams for four years.

I rate Microsoft Teams an eight out of ten for stability.

I rate Microsoft Teams an eight out of ten for scalability. About 20,000 users use Microsoft Teams in our organization.

Sometimes when we're using it from home, videos can break up a little bit. However, I'm not sure if it's an issue with the solution or if it's people's network connections. Our organization practically had all its staff using the solution throughout the pandemic, and it scaled well then.

I've used Zoom, and we had Skype for Business in some of my other companies, and I'd say that Microsoft Teams is a more complete and rounded product. The other solutions work more or less the same for video conferencing. However, as a product, Microsoft Teams is more complete and has more features than Zoom or Skype.

The initial setup of Microsoft Teams is very straightforward.

Overall, I rate Microsoft Teams an eight out of ten.

We use the product for chats and VoIP. We also have an Auto attendant feature. We have different departments, teams, and channels, so a lot of files are shared. We just started integrating different applications like Okta. We are using Okta as a plugin and are starting to do automated workflows within it. If we send a message and ask for access to Adobe Acrobat, it'll run a workflow and notify the person in Teams and email.

The product has improved communication in our organization. When I joined the organization, we were using Skype for Business, and there weren't a lot of group chats. Group chats are huge in Teams. I don't remember ever doing that on Skype for Business or any other platform. The product has really improved collaboration with other departments, like our developers and the operations team.

The meeting features are great. It is really easy. The group chats and chat history are valuable features.

The video quality has to be improved. The integration with SharePoint can be cumbersome at times.

I have been using the solution for two years.

The scalability depends on use cases. If we are just using chats, it is very scalable. If we use it like SharePoint or any file-sharing solution to take over old technologies, we get limited, and storage becomes pricey. We have had calls with more than 100 people. It does pretty well. 

If there is an issue, if someone is dropping calls or unable to hear anything, we can see their recent calls and track their network connectivity through the admin center. It usually ends up being the user’s internet issues, not a Microsoft issue. Around 550 users are using Microsoft Teams in our organization.

We have connected with the support team. The team has been helpful. The product has a roadmap of new features and stuff that will be implemented, which we can upvote. I've seen a feature request being turned into an actual feature. They’re very responsive.

Neutral

We were using Skype for Business. Then, we migrated to Microsoft Teams because Skype for Business was retired. It was no longer a viable option.

The initial setup is pretty easy. From the Microsoft 365 admin center, we can ensure it’s on for the organization, ensure it's deployed to users, and check guest access and network connectivity for things to run smoothly. We can see it all in a little dashboard. Now they have a new team, so things are a little different.

The deployment took probably three months. We did it by ourselves. A coworker and I deployed the product in our organization.

I have seen an ROI on the product. Collaboration is through the roof. We use it every single day. Everybody in the company uses it.

The pricing works in bundles. It costs around $12 for SharePoint and Teams per user. The license for E5 would be more than $300 because it includes a lot of things. The pricing is high. I rate the pricing an eight out of ten. Once you cross the given threshold, you must pay for storage. It gets a little pricier.

There are multiple places to do the same thing within the Microsoft realm. People working with teams must stick with it. It gets easier, and the features start getting better. It also has third-party plugins, workflows, and notes. There are a lot of interesting things in the product. When I was working for a hedge fund, we used to have a little application on which the traders would chat with each other. Microsoft does everything to about 70%. Overall, I rate the solution an eight out of ten.

I use Microsoft Teams mainly to communicate with other office users, send messages, and collaborate on files. We’re trying to create a group in Teams to use as a central database for posting files. I also use the calendar to coordinate schedules so everyone knows what’s happening. Teams are also used for video and audio calls and setting up meetings with both internal and external users.

I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls.

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools.

I have been using Microsoft Teams for the past three to four years.

Regarding stability, Teams is very stable. It works well both on my mobile phone and desktop application. I’d rate its stability as a nine out of ten.

Microsoft Teams is easy to scale. For many users, it’s scalable, and I’d rate it a nine out of ten for scalability. We have around a hundred to a hundred fifty users in our company.

Compared to Zoom, Microsoft Teams is advantageous because it integrates seamlessly withMicrosoft Office and Microsoft 365, which we already use. It works well with our Microsoft 365 user accounts and email, making it a standard Microsoft product in our software setup.

The old Teams version will expire soon, so we’re downloading the new version to install it properly. Sometimes, it gives an error that we must download an app from the Microsoft Store to continue the installation. Once we update the app, we can continue installing the new Microsoft Teams. For deployment, it takes around five minutes to start using the solution.

For the setup experience, I would rate it an eight out of ten.

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide.

Microsoft Teams might integrate AI features in the future. I recommend using Microsoft Teams because it’s a popular collaboration tool among companies, especially those using Microsoft products. It is a standard tool for collaboration and communication within and outside the company.

For my overall rating of Microsoft Teams, I’d give it a nine out of ten.

Our usual use cases for Microsoft Teams primarily involve internal meetings among group members, constituting approximately 95 percent of our use. As a globally dispersed team with members in France, Europe, the US, and Australia, we extensively use Teams for virtual meetings, discussions, and chats.

The product is more convenient than taking a plane to Australia. Going to Australia can take around two days. The tool is much quicker. The video conferencing feature has improved our productivity. 

Microsoft Teams becomes complicated when used with SharePoint. It needs to improve its integration with other Office 365 tools. 

I have been using the product for three to four years. 

I rate the product's stability a four out of ten. We are unable to open the application at times due to bugs. 

I rate the tool's scalability a nine out of ten. My company has 1100 users. 

I haven't contacted the tech support yet. 

I rate Microsoft Teams' deployment a nine out of ten. You can deploy the product for one user in five minutes. It is part of the Office 365 bundle. One resource is enough to handle the deployment. 

We did the deployment in-house. 

The product is expensive, and I rate its pricing a ten out of ten. 

To someone considering implementing Microsoft Teams, I would suggest exploring alternative solutions such as Zoom. Teams, while representative of a comprehensive package, particularly in the European context, can be tied to Microsoft's ecosystem and may pose cost challenges. I rate the overall product a six out of ten. 

We use the solution to share documents, collaborate with team members, internal and external meetings, and Teams groups.

The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature.

Microsoft Teams has eliminated the need to go to the office for meetings. With the solution, there are no boundaries to having meetings. I can be on the other side of the planet and have a meeting. The solution has enabled me to have meetings wherever possible without restriction and also the ability to share documents instantly.

The solution's interface probably needs to be a bit different in terms of cloud sharing. The technical support team’s response time should be faster.

I have been using Microsoft Teams for three to four years.

Microsoft Teams is a stable solution.

Microsoft Teams is a scalable solution. More than 1,500 users are using the solution in our organization.

The technical support team's issue resolution time is not great. It takes weeks to resolve an incident.

Neutral

The solution’s initial setup is easy.

We get the solution on a corporate plan, where everything is included.

The file-sharing and collaboration tool in Microsoft Teams is pretty excellent, and we use it daily. We face challenges when certain users report their headsets not working on Microsoft Teams meetings. To overcome that, we request the user to either quit Teams completely or sign out and sign back in so that it recognizes the headset.

I would recommend Microsoft Teams over Zoom or other products. Microsoft Teams is one of the best virtual meeting collaboration tools out there. It's a stable product offered by Microsoft that provides good support.

Overall, I rate Microsoft Teams a nine out of ten.

I use the solution for various tasks, such as storing data, making calls with my team, and managing operational calls.

Microsoft Teams' features that I find most valuable include the presentation feature, project planning tools, and the integration of OneNote. All the data we discuss during our meetings is loaded into the whiteboards and collectively stored in the same Microsoft Teams channel. This includes recordings and other relevant information. This is particularly helpful for those who may have missed a Teams meeting; they can easily catch up by accessing the channel and listening to the recording. It allows them to navigate through all the details and review stored notes. 

The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone. 

Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario.

The product also crashes at times. It needs to improve its stability. 

I have been using the product for more than six years. 

I rate Microsoft Teams' stability a seven out of ten. 

I rate Microsoft Teams' scalability an eight out of ten. It has more than 10,000 users in my company who use it daily. 

The tool's responses are not always as timely as I would like them to be. I believe there is room for enhancement in their support services. 

Neutral

I rate the tool's deployment a nine out of ten. For our deployment process, we typically push through the images. The images are taken in the environment and not separately stored on other devices. Once accepted, these images are stored on every device, and then we must configure the login. You need two resources to handle the deployment. 

The tool's deployment was done in-house. 

I rate the tool's pricing a six out of ten. Its pricing is fixed. 

I rate the overall product an eight out of ten. 

I contacted, coordinated, and integrated project teams regarding assignments and follow-up actions instead of using email, weighing the pros and cons.

We can view Microsoft Teams as a cloud-based project platform for sharing files, assigning tasks, designating assignees, sharing real-time information, and collecting project tasks. It provides each teammate with their own cloud storage space to store data, and standard operating procedures (SOPs), and facilitates the exchange of group knowledge within the workspace.

For project planning and monitoring purposes, Microsoft Teams replaces traditional conferences, phone calls, and weekly reviews. Additionally, for seamless integration with Office 365, Teams works seamlessly with other Microsoft Office 365 applications such as Word, Excel, and SharePoint. This makes it easy to consistently create, edit, and share documents, streamlining revisions.

The tracking status and communication are no longer restricted to conference rooms or limited areas. In a mobile working environment, flexibility and ease of access are essential to facilitate progress and collaboration. MS Teams offers features for hosting virtual meetings, webinars, and live events, which is especially valuable for remote or distributed project teams and training events. Most importantly, configure notifications to stay informed about project updates, mentions, or changes in channels. These features replace email for points of contact and maintain records instantly.

Project teams may notice last-minute information updates and keep track of actions using the same project document and its revisions. In the field of technology, several progress updates may be necessary to achieve a status report. 

Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform. The integration for team collaboration can expedite decision-making and enhance alignment towards the same project goal among the right people, at the right place, and at the right time.

Microsoft Teams can help overcome potential barriers and delays in achieving project objectives, marking the era of instant messaging demands.

The weekly project status update has transitioned into instant reporting. We now have two communication channels: online broadcasting and recording for those who are absent. Advanced instant messaging has expanded its capabilities to connect people worldwide and truly reflects the forward movement of technology. 

The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used. This capability is determined by its impact on project planning, questionnaires, surveys, and to-do lists

I have had four years of experience with the product.

We use the solution in our company primarily for collaboration, file sharing, and the chat functionality it provides our team.

If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement.

I have been using Microsoft Teams for almost four years. I am using the solution's latest version.

Stability-wise, the major issue is with the connection since it loses pieces of chats in between. Therefore, people don't rely on the tool since they know that whatever they have communicated with someone may not always be in their chat history.

Microsoft Teams is a scalable tool because it integrates with many other tools and different kinds of apps. It is a really good tool because you can plan your meetings, you can take notes, and run your scrum meets. In all the aforementioned aspects, it's really good.

Maybe more than 500 users are using the tool in our company.

Only the IT personnel interacting with Microsoft would have experience with Microsoft's technical support.

Slack was used quite a lot before. Microsoft Teams is a replacement for Skype as well. Skype has been totally ruled out now by our company.

Microsoft Teams is much better because Skype is just a very small tool used for its chat functionality. With Teams, you get many different features for sharing files. However, Microsoft Teams has a problem of losing connection many times, though not always, but it gets slow. It has the problem of storing information for only up to 30 days or 40 days, depending upon your organization's policy. Hence, not many people at times prefer to interact over the tool since their conversation gets lost.

It's a good product. I think that with the package of Microsoft Outlook itself, most organizations are going forward with Microsoft Teams. I am not aware if there is anything else that they would be looking forward to, but I can say that the tool has a scope for improvement. As a user of the tool, I can say that Microsoft Teams is not a 100 percent reliable solution.

Trust is the main factor. I see that users do not trust the tool, and they still prefer to send emails because they feel that whatever information they are sending using the tool may get lost. Hence, that makes it a big concern.

I rate the overall solution a six out of ten.