Microsoft Teams Reviews

We use it for all team meetings or any virtual meetings, 24/7. Teams is our default platform because we use Microsoft 365 products. 

And in most of the organizations I've worked at, Microsoft 365 is the default.

The integration capabilities in Teams work pretty well. Teams integrates with a lot of our technologies, especially features like the Teams channels. The integration works really well.

Teams is a really good product because there isn't much competition. The whiteboard and content sharing are good. Pretty much everyone has content sharing, but the whiteboard-sharing sessions are great.

Teams has introduced AI-based features like the note taker, which is good.

I've been seeing a lot of frequent updates, and sometimes the latest ones aren't very stable. So that's one issue I've found with Teams.

I've been using Teams for a very long time, probably since 2010.

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy.

Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

There are around 30,000 end users in the company.

Scalability is good. 

We use both Zoom and Teams.

The initial setup is not very complex. Some of the things involve syncing IDs to the cloud if you have an on-premise Active Directory. 

Then, you might need to clean up your IDs and sync to Azure Active Directory. But once the IDs are in Azure Active Directory, the single sign-on feature is pretty seamless.

It's part of the Microsoft 365 subscription, so it's either monthly or whatever your organization agrees on. It's part of the EULA (End-User License Agreement).

It is expensive. The licensing fees depend on the features you want. You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle.

If you want extra Active Directory features, then you need to buy, for example, Azure Active Directory P1 or P2 licenses. Those are extra and give you more identity features to manage Microsoft 365. 

If you want to use other features, like malware protection or protection from email attacks, then you need to pay for those as well. It depends on your usage and your organization's needs.

Overall, I would rate it a nine out of ten. 

When it comes to Teams, you don't have much choice. Zoom is another option, but Teams has a lot more features. 

Zoom is just audio, video, and some other functions, but Teams can be integrated with a lot of other channels and notifications. In those terms, it's pretty good.

I use Microsoft Teams for all our internal meetings with colleagues. We also utilize it for customer meetings, sending out invitations for any meetings we arrange. Additionally, we have some groups set up for chatting with customers. For internal communication, we have several team groups separated by department - for example, Sales has its group, and Technical has another. All our internal communication happens through these channels.

The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful.

The main advantage is that the Microsoft 365 calendars are synchronized, allowing us to use both calendars interchangeably. Additionally, I can create meetings using Microsoft Outlook, which is integrated with all Microsoft products.

I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share.

I have been working with the product for four years. 

I rate the solution's stability an eight out of ten. It is quite stable, but we do occasionally experience some issues. The main problems we encounter are related to connection stability—sometimes, the video freezes or disconnects during meetings. However, it's difficult to determine if Microsoft Teams specifically causes these issues or if they're due to other factors like poor internet connectivity. While these problems occur, they're not frequent enough to impact our overall user experience with the platform.

I rate the tool's scalability a ten out of ten. It supports a large number of participants during meetings. My company has 250 users, and we have had meetings with 50-70 users simultaneously. 

I haven't contacted support yet. 

Before Microsoft Teams, we primarily used Skype for our communication needs. We switched from Skype to Microsoft Teams because Skype was more limited in its capabilities, especially for larger organizations. Skype was a separate product that didn't scale as well as the solution. While it had many features, it was more suited for personal use at the time. For example, I remember that video conferences were initially limited to just four participants on Skype.

I rate the tool's deployment ease a ten out of ten. I don't have direct experience deploying Microsoft Teams, as it doesn't require a separate deployment process from my perspective. I had to install it on my machine, which only took seconds. The broader setup of corporate accounts and users is related to Office 365 rather than specifically for the solution.

The solution is part of enterprise Microsoft 365 licensing. 

I rate the overall product a nine out of ten. 

I use the solution for various tasks, such as storing data, making calls with my team, and managing operational calls.

Microsoft Teams' features that I find most valuable include the presentation feature, project planning tools, and the integration of OneNote. All the data we discuss during our meetings is loaded into the whiteboards and collectively stored in the same Microsoft Teams channel. This includes recordings and other relevant information. This is particularly helpful for those who may have missed a Teams meeting; they can easily catch up by accessing the channel and listening to the recording. It allows them to navigate through all the details and review stored notes. 

The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone. 

Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario.

The product also crashes at times. It needs to improve its stability. 

I have been using the product for more than six years. 

I rate Microsoft Teams' stability a seven out of ten. 

I rate Microsoft Teams' scalability an eight out of ten. It has more than 10,000 users in my company who use it daily. 

The tool's responses are not always as timely as I would like them to be. I believe there is room for enhancement in their support services. 

Neutral

I rate the tool's deployment a nine out of ten. For our deployment process, we typically push through the images. The images are taken in the environment and not separately stored on other devices. Once accepted, these images are stored on every device, and then we must configure the login. You need two resources to handle the deployment. 

The tool's deployment was done in-house. 

I rate the tool's pricing a six out of ten. Its pricing is fixed. 

I rate the overall product an eight out of ten. 

At my previous company, we used it primarily for connecting and collaborating with different locations and teams. We joined meetings, had conversations, and took notes within the platform. 

Additionally, we used Teams for screen sharing and remote collaboration.

I like the background effects. We can select a wallpaper or a video background, especially if we're in a noisy or messy environment.

Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings.

Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. 

Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement.

So the lagging can be improved.

I've been working with Microsoft Teams for around two and a half years at my previous organization.

I would rate the stability a ten out of ten.

Everyone in my company uses it. So, it is extensively used in my company. There might be 20,000 users pan-India. 

I would rate the scalability a ten out of ten. 

Compared to Zoom and Webex, Teams has a very strong network. We can easily connect via phone using Microsoft Intune. We can also join via laptop. And I like the new features like Copilot. That's what I like most.

Teams is very light, smooth, and reliable compared to Webex.

The installation is very, very easy. You can go to Google, search for Microsoft Teams, and easily install the desktop version. It's the easiest process, not complex at all.

It's a smooth application. It will take around a few seconds, but it depends on your hardware capability and your devices.

We use the paid version. On my mobile, I have Teams service as a work profile, so I can join with my phone. The subscription is there. 

I'm working for NTT. So this mobile phone license allows me to join.

It's a nice application. Microsoft Teams is great for remote calling and joining calls.

I would rate it a nine out of ten. I would recommend Teams to others users because it's very reliable and smooth compared to others like Zoom and Webex.

My team members are distributed in various locations. We use the solution for our day-to-day meetings and communication. 

I find several features of Microsoft Teams valuable. First, the group chat feature is great for team collaboration and sharing updates. Second, scheduling meetings is very easy, whether through Outlook or directly in the tool. Another useful feature is the notifications for meeting start times, which ensure you don't miss any meetings even if you're working on something else. Additionally, Microsoft Teams creates a chat where you can take and share notes during meetings, which I find helpful.

When we work on certain documents, we put them in the group chat and collaborate on them. It's really easy to collaborate that way. Another great feature is the ability to reply to specific messages in the chat, which is cool. Also, tagging people while chatting is very useful.

We use a tool called Darwinbox for project management and another tool called Advantage Club, a rewards platform where you can reward your colleagues with points they can redeem. These are the integrations that we have included in the solution. I think the Darwinbox integration is smooth and good. For example, if someone receives a reward, it immediately shows up on Microsoft Teams.

One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved.

Another capability I'd like to see is an AI-based feature where we can query past chats for summaries. For example, asking for a meeting summary from the chat history would be great instead of manually going through all the messages.

I have been using the product for three years. 

We have experienced some glitches at times. I rate its stability an eight out of ten. 

I rate the solution's scalability an eight out of ten. We use Zoom for big crowds. However, the tool can accommodate 50 users. My company has more than 500 users who use it daily. We plan to add more users as the company grows. 

I haven't contacted the tool's support yet. 

I used Google Meet before Microsoft Teams. I switched to Microsoft Teams when I changed jobs. 

I rate Microsoft Teams' deployment ease a nine out of ten. The deployment process is straightforward and doesn't take much time. 

Our IT team deployed the solution. 

The tool is cheaper than Google Meet. I rate it a three out of four. 

I rate the overall solution an eight out of ten. It's a great tool for your business if your team is distributed. 

From that collaborative view, I'm a big user of Teams, mainly because of business. I use Teams a lot for meetings and collaboration, both internally and externally. I think it works pretty well.

I have integrated it with my Jira infrastructure, so I'm able to make phone calls directly from my Teams application to literally the entire globe.

have a third-party call center vendor that I've already integrated with Teams, so I can switch between different profiles. So at the moment, I'm okay. I haven't run into anything that I would need to change.

For Teams, it's purely because of collaboration. Nothing more, nothing less. It's a good tool for communication. All my meetings, most of my presentations... I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items. 

Teams has been a pretty cool tool for me and my organization, and for making communication easier.

The chat functionality is pretty decent. I have history; I can always scroll back and see if I need to, and the search functionality makes it easy for me to navigate across Teams platform. 

If I have to share any document, I can easily find it there. Also, creating specific groups for specific people so that we can communicate easily about data and information is pretty decent as well.

I would like the initial setup process to be more user-friendly.

I have been using it for five years now. We have E3 suite.

I would rate the stability a five out of ten. We had some upstream outages which impacted collaboration. 

The only issue is that it's not local; it's not in-country. Whenever there are upstream issues, we get impacted.

I would rate the scalability a ten out of ten. It's awesome and can integrate with a couple of things as well, which is brilliant.

In my local region, we have about 500 end users in total. My organization is much smaller. I have a customer with almost a thousand users, and it works brilliantly. I attended an online meeting with the organization, and it went perfectly. 

The only disruption was due to local internet capacity, but from Teams functionality standpoint, it worked brilliantly. We were able to have a town hall across eight countries, which worked brilliantly.

We had Skype before. I think it was more business-driven.

The business decided to migrate. We had on-premises Exchange and cloud, and we adopted the features in Microsoft 365.

I would rate my experience with the initial setup an eight out of ten, with ten being easy. Microsoft can make it even more user-friendly in the future.

Maintenance requires zero effort. The only reason I would look at Qualys and, eventually, Orca is for deep security. I wanted to look at it from either Orca integration or a Microsoft Sentinel integration to get a view of the tenant and its security posture.

I didn't deploy it. I had a third party do it on my behalf.

I would rate the pricing as a ten out of ten, where one is cheap, and ten is very expensive. They need to work on their pricing. I hear they want to decouple Teams from some of the packages, but I don't know how true that is.

But I would like the prices to be lower.

Overall, I would rate it a ten out of ten; it's awesome. It's a good platform.

I would recommend it to others. Go for it, if it meets your specific use case. Look at the size of the organization, look at the value of what you are working on. If you want standardized resources globally, then I think this is the way to go, and Microsoft is the way to go.

Our usual use cases for Microsoft Teams primarily involve internal meetings among group members, constituting approximately 95 percent of our use. As a globally dispersed team with members in France, Europe, the US, and Australia, we extensively use Teams for virtual meetings, discussions, and chats.

The product is more convenient than taking a plane to Australia. Going to Australia can take around two days. The tool is much quicker. The video conferencing feature has improved our productivity. 

Microsoft Teams becomes complicated when used with SharePoint. It needs to improve its integration with other Office 365 tools. 

I have been using the product for three to four years. 

I rate the product's stability a four out of ten. We are unable to open the application at times due to bugs. 

I rate the tool's scalability a nine out of ten. My company has 1100 users. 

I haven't contacted the tech support yet. 

I rate Microsoft Teams' deployment a nine out of ten. You can deploy the product for one user in five minutes. It is part of the Office 365 bundle. One resource is enough to handle the deployment. 

We did the deployment in-house. 

The product is expensive, and I rate its pricing a ten out of ten. 

To someone considering implementing Microsoft Teams, I would suggest exploring alternative solutions such as Zoom. Teams, while representative of a comprehensive package, particularly in the European context, can be tied to Microsoft's ecosystem and may pose cost challenges. I rate the overall product a six out of ten. 

We use the solution to share documents, collaborate with team members, internal and external meetings, and Teams groups.

The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature.

Microsoft Teams has eliminated the need to go to the office for meetings. With the solution, there are no boundaries to having meetings. I can be on the other side of the planet and have a meeting. The solution has enabled me to have meetings wherever possible without restriction and also the ability to share documents instantly.

The solution's interface probably needs to be a bit different in terms of cloud sharing. The technical support team’s response time should be faster.

I have been using Microsoft Teams for three to four years.

Microsoft Teams is a stable solution.

Microsoft Teams is a scalable solution. More than 1,500 users are using the solution in our organization.

The technical support team's issue resolution time is not great. It takes weeks to resolve an incident.

Neutral

The solution’s initial setup is easy.

We get the solution on a corporate plan, where everything is included.

The file-sharing and collaboration tool in Microsoft Teams is pretty excellent, and we use it daily. We face challenges when certain users report their headsets not working on Microsoft Teams meetings. To overcome that, we request the user to either quit Teams completely or sign out and sign back in so that it recognizes the headset.

I would recommend Microsoft Teams over Zoom or other products. Microsoft Teams is one of the best virtual meeting collaboration tools out there. It's a stable product offered by Microsoft that provides good support.

Overall, I rate Microsoft Teams a nine out of ten.

I used Microsoft Teams for virtual meetings, primarily as a basic user, not as an infrastructure provider.

The valuable features of Microsoft Teams include the ability to meet people online, exchange files, and share screens. All the functions I needed were supported very well, making the product very effective. It integrates well with documents stored in Microsoft's repository.

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

I have used Microsoft Teams as a user but not within my network business in the last year. The usage was for meetings involving a partner's team, not my own.

Microsoft Teams is a stable product. It works fine with no problems during meetings. We also recorded all the meetings without any issues.

I am sure Microsoft Teams is scalable, however, in my experience, I have not conducted meetings with more than eight participants.

I have used both Microsoft Teams and Zoom. For my usage, both platforms were identical in functionality, providing features such as sharing screens, doing chats, and reviewing documents.

The initial setup of Microsoft Teams was easy. It involved downloading the necessary software for the client side, and it ran smoothly.

I would recommend Microsoft Teams to other people, especially if they are a company using a lot of these features. Microsoft Teams integrates well with Microsoft documents. Overall, I would rate it a nine out of ten.

I use the solution in my company for virtual meetings and collaborations.

The benefits derived from the use of the product revolve around the fact that it offers better collaboration functionalities and communication features.

I haven't seen any issues. The whiteboarding area in the tool has certain shortcomings where improvements are required. Whiteboarding needs to be improved in Microsoft Teams compared to other tools like Zoom, which is way better.

I have issues with the costs associated with the tool, making it an area where improvements are required.

I have been using Microsoft Teams for more than five years. I am an end user of the solution.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 50 people in my company use the product.

The product is used on a daily basis in my company since we need to use the tool's chat functionality.

My company does not get direct support from Microsoft since we are the end users of the solution, but we do get support from the partners.

Zoom is better than Microsoft Teams. Zoom is kind of more flexible and complex than Microsoft Teams. I can say Zoom has more control. We are able to control the virtual meetings in a simpler manner than Microsoft Teams, even when conducting webinars. Many areas are simpler in Zoom compared to Microsoft Teams.

My company has stopped using Zoom since we have more Microsoft Teams licenses.

The product's initial setup phase is very easy. You just need to install the application and log in with your credentials, which is very easy.

The solution is deployed on the cloud version.

The solution can be deployed in a few minutes.

The solution can be deployed with the help of the company's in-house members.

The price of the product is okay. The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required. The cost is high in general.

The tool improves team collaboration with the help of a planner and chat option.

The tool's integration capabilities are seamless. For example, the tool can be integrated with the application.

The product helps support a hybrid work environment in our company, especially for remote teams.

My company has not ventured into the AI side associated with Microsoft Teams.

I recommend the product to others who plan to use it.

The product is simple to use, and it has a very low learning curve while offering overall stability.

I rate the overall tool an eight out of ten.