I use it for meetings. When I talk to people, then I use it for meetings.
Product dei at TMIG
Easy to use but trouble logging on for a meeting
Pros and Cons
- "I don't have to physically go to the meetings; I can do it virtually."
- "I look forward to AI-based features in future releases."
What is our primary use case?
What is most valuable?
It just does the job. I really haven't played much with it to decide what I like or don't like about it. I know it's good when I just need to do a meeting.
It is easy to use.
What needs improvement?
There is room for improvement in the stability.
I look forward to AI-based features in future releases.
For how long have I used the solution?
I have been using it for a long time.
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Microsoft Teams
October 2025

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What do I think about the stability of the solution?
I would rate the stability a six out of ten. Maybe it's my laptop that's slow, but I've had times when I've had trouble logging on for a meeting.
Which solution did I use previously and why did I switch?
I used Zoom.
How was the initial setup?
It is easy to set up. I can do it by myself.
What was our ROI?
I don't have to physically go to the meetings; I don't have to drive there. I can do it virtually. So, it saves me a lot of money.
What's my experience with pricing, setup cost, and licensing?
There's a package that I got, so I think it's a yearly subscription that I bought.
What other advice do I have?
Overall, I would rate it a seven out of ten. If you just need a product for meetings, I'd recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Technical Lead | WDG projects at a tech vendor with 11-50 employees
The best solution to communicate with teammates and schedule meetings
Pros and Cons
- "The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive."
- "The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
What is our primary use case?
We use Microsoft Teams in our company to communicate with teammates and schedule meetings.
How has it helped my organization?
Compared to other solutions like Skype, Microsoft Teams is a good tool for communicating with teammates.
What is most valuable?
The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive.
What needs improvement?
The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory.
For how long have I used the solution?
I have been using Microsoft Teams for one year.
What do I think about the stability of the solution?
I rate Microsoft Teams an eight out of ten for stability.
What do I think about the scalability of the solution?
I rate Microsoft Teams an eight out of ten for scalability.
How was the initial setup?
The solution’s initial setup is easy.
What other advice do I have?
I am using the latest version of Microsoft Teams. Microsoft Teams is deployed on-cloud in our organization.
Microsoft Teams is the best tool for team communication.
Overall, I rate Microsoft Teams an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Teams
October 2025

Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
Manager for Network Operations & Maintenance at a tech consulting company with 5,001-10,000 employees
An easy-to-setup solution with good video calling features
Pros and Cons
- "It is a scalable solution."
- "Its screen-sharing feature could be better compared to a few competitors."
What is most valuable?
The solution has the best feature for video calling effects. Also, its collaborative perspective allows us to integrate different calling features. We can dial out international numbers as well.
What needs improvement?
The solution's screen-sharing feature could be better compared to Webex and Zoom. There could be more accessibility control for screens shared by other representatives in a work meeting.
For how long have I used the solution?
We have been using the solution for three to four years.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten. We recently encountered some interruptions with its availability.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability a ten out of ten.
How are customer service and support?
We have never come across any challenges with the solution's technical support. Although, from a technological perspective, there will always be room for improvement.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is easy. I rate the process a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately expensive than other Microsoft products.
What other advice do I have?
I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead at a tech services company with 51-200 employees
Real-time document sharing improves global communication and collaboration
Pros and Cons
- "Sharing documents in real-time has been incredibly helpful."
What is our primary use case?
I use Microsoft Teams on a daily basis for conference calls and chatting. Additionally, I use Microsoft Teams for managing emails.
What is most valuable?
Sharing documents in real-time has been incredibly helpful. I can share documents with my colleagues and make changes directly, which enhances our collaboration. The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
What needs improvement?
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail, as we also use these platforms.
For how long have I used the solution?
I have been using Microsoft Teams for around a year.
What do I think about the stability of the solution?
I find Microsoft Teams to be quite stable.
What do I think about the scalability of the solution?
I believe Microsoft Teams is pretty scalable.
Which solution did I use previously and why did I switch?
I used Gmail before switching to Microsoft Teams because it was a decision made by my company.
How was the initial setup?
The initial setup was easy for me.
What was our ROI?
It's a mix of both positive and negative.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
Microsoft Teams is pretty good, and I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 27, 2025
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