Microsoft Teams Reviews

We use the solution to drive productivity, communication, and collaboration.

The solution's most valuable features are robust security and communication within teams or channels. One of the other key features is its ability to allow a seamless transition from chat to a video call. Additionally, we can record the conversation and obtain a transcript as well.

Its sharing screens and collaborative note-taking during meetings feature works best. It proved valuable for a hybrid work environment, where individuals had to work from different locations due to factors like COVID-19. It helped bring people together, ensuring productivity and engagement.

The solution constantly keeps updating. It might overwhelm end users while adapting to them. Thus, there needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features.

I rate the solution's technical support for enterprise business a nine out of ten. Whereas, for small or medium business levels, a six out of ten as it is challenging to get the queries resolved for them.

Positive

We have used Slack before. In comparison, the solution receives updates more frequently.

The solution's initial setup is simple for an enterprise. It can be easily understood, especially when integrating with Active Directory.

The number of executives required for deployment depends on the use cases and size of the organization. It took over a year for us to fully roll out Microsoft Teams to an organization with 36,000 people.

Planning and establishing controls to ensure proper data security in Microsoft Teams is important. I advise others to understand the necessary measures to protect their data. Also, starting gradually and only enabling some features would be better. They should focus on particular use cases, such as communication via channels, audio/video conferencing, etc.

The solution is a centerpiece of Microsoft 365. I rate it a ten out of ten based on its capabilities.

We use Microsoft Teams as a communication tool with clients and internal teams. 

During my early days in the IT field, Microsoft Outlook was the only form of communication available. However, the solution has benefitted us with immediate chats with colleagues. The tool makes it easy to conduct chats and meetings. Since Microsoft Teams is a Microsoft product, it is synced with Microsoft Outlook. It has made improvements in day-to-day productivity. 

I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page. 

It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting. 

I have been using Microsoft Teams for the last three years. 

I would rate the product's stability a ten out of ten since I didn't face any problems while using it. 

I would rate Microsoft Teams' scalability a nine out of ten. My company has 40,000-50,000 employees globally and everyone has a Microsoft Teams account. About 60-70 percent of my company's workforce is working from home and we use the product to communicate with our team on a daily basis. We increase the tool's usage as new employees join us. 

Microsoft provides 24/7 support.

Positive

The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis. 

I would rate the solution an eight out of ten. The product requires maintenance based on the user ratio. If you have the budget, then you can use the solution. If you are not capable of using Microsoft Teams, then find other alternatives which suit your organization. 

We use Microsoft Teams for meetings, collaborations, and file sharing.

Previously, we used to share files in SharePoint, and then someone had to pull it out, make changes, and upload it back. We used to miss those changes, and it remained on its local laptops. The best thing is that anyone can make changes to the files on Microsoft Teams. It auto-saves whatever we have done, and we can see the version within Microsoft Teams.

The basic need for any project is mostly team-specific content. Right now, if I open up my teams, I can see I have 10 to 12 different projects going on parallelly. I can easily go to Microsoft Teams and then find out what is happening where. Even though someone told me that I made some changes, I can go to Microsoft Teams and find out what changes are there. The solution helps us save time by not making us wait for someone to send an email or upload to SharePoint.

Microsoft Teams has not just one but multiple valuable features. It is very easy to collaborate. You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to. You can do these two things in the same place without switching windows. These two things make things faster in Microsoft Teams.

I have to do multiple tricks before I can find out the history of a given file. Sometimes, extracting the older version of a file takes a few minutes. These are the two things that I was a little bit uncomfortable with, and it took some time for me to do them.

I have been using Microsoft Teams for many years.

I don't use Microsoft Teams very much, but I have never faced stability issues with the solution.

Thousands of people are using Microsoft Teams in our organization. I have had approximately 10 to 20 people in one Microsoft Teams call.

Microsoft Teams is a nice product, and we have been using it for some time. It's integrated with SharePoint for content management. You can have multiple repositories simultaneously and use the versioning from Microsoft Teams. Microsoft Teams is making our life much easier as compared to sharing and uploading into a SharePoint folder. If you want to edit documents, you can open them in Microsoft Teams apps instead of a browser.

Zoom is just a portal to connect, chat, and conduct meetings. However, Microsoft Teams provides much more flexibility with additional functionalities for your files, product tracking, and issue tracking. Zoom doesn't have all these additional features. Microsoft Teams also gives me easy access to my calendar in case I integrate it with my Outlook, and I can see everything in the solution.

Overall, I rate Microsoft Teams a seven out of ten.

We use the product for internal and client meetings. 

The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well.

The solution has a plugin app called Whiteboard which is useful. I am also impressed with the product's projecting on screen, audio and the video. 

The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit.

I have been using the product since the start of the lockdown in March 2022. 

I would rate the solution's stability an eight out of ten. I have faced issues due to network connectivity. 

I would rate the product's scalability a nine-point five out of ten. The whole world uses Office and it's an extension of it. My company has around 200 users for the product. Since we are a law firm, users are mostly non-technical persons. We use the solution daily. 

I have been never required to contact the technical support at Microsoft since the functionality is basic. 

We have used VC software but switched to Teams because its easier to understand. 

The tool's installation is easy and it is installed on our laptops. The solution's deployment was fast and we deployed it throughout the organization within two to three days. One technical person from our Delhi office helped us with the product's installation. I think that one person would be enough to handle the installation in an office of 60 people. 

The product's installation was done in-house. The IT team helped us with that. They took our laptops and helped us to install them.

We have a subscription to Zoom. Zoom is more suited for conferences and seminars or when you have a large number who are attending the meeting. Teams is useful when you have a small gathering and want to have focused conversations with either your clients or internally. 

I would rate the product a nine-point five out of ten because of the ease of use. The solution is integrated with Office 365's Calendar. You can open Outlook and access it from there which makes it very seamless. The solution is a great software and I recommend it highly. The main reason that Teams have an edge is that, in most offices, there is limited accessibility to Gmail and hence problems with Google Meet. 

We use the solution to build multiple departmental teams where we can store files and collaborate for work. In addition, we use it to schedule meetings. It helps us segregate the data into one place for our team members to access.

The solution provides a collaborative space to store and work on the same set of documents. It helps us by making production faster.

The solution's most valuable feature is the quick availability of technical resources.

The solution's security feature needs enhancement for external collaborations with business partners and vendors.

We have been using the solution for eight years.

I rate the solution's stability an eight out of ten. We occasionally encounter errors, but its support team resolves them quickly.

I rate the solution's scalability an eight out of ten.

The solution's technical support team responds immediately. 

Positive

We have a hybrid Azure infrastructure. It made the initial setup easier for us.

The solution has generated a return on investment for us from the first year we started using it.

The solution has a reasonable price in the market.

The solution is a great tool. I advise others to use it if they have a hybrid or cloud-based infrastructure. In this case, it provides faster integration and management of workload.

I rate it an eight out of ten.

I would say the three most important features are Planner, SharePoint Integration with the file structure, and the Channel functionality. With the channel functionality, we can create and manage people, including external users.

There are two topics I'd like to address regarding Microsoft Teams software. First, it is programmed in Electron, which, in my opinion, makes it sluggish. Improving the performance and reducing high CPU utilization would be a great enhancement. 

Secondly, in terms of functionality, I would like to see support for multi-user or multiple windows for the File structure. Currently, this can only be done through the browser, and you need to switch accounts to access different windows. Additionally, better support for working with multiple tenants is an ongoing issue.

We've been an early adopter of Microsoft Teams. I've been using it since the platform was developed. So, it's been around 15 years, more or less.

We currently use the latest version.

It is a stable solution. Our entire company operates on this platform, and it has proven to be quite stable. Currently, around 70 end-users are working with Microsoft Teams.

For our scenarios, scalability is quite high. We mainly set up infrastructure for small and medium corporate clients, so we use the public cloud. We have not faced any scalability issues for up to 20 users, which is the maximum size of clients we typically serve. So, for our specialization, there haven't been any scalability concerns.

The initial setup was okay. For me, as a technical guy, it's easy.

Within a day, we are able to configure everything. Then, there is domain setup, which may take a little time to propagate the domain and other settings because we are configuring clients with websites. So, in general, the configuration takes about two days, and the clients are up and running.

We primarily sell the packages we receive from Microsoft to our customers, including email services and other features. From my perspective, the pricing is totally okay.

We also use Slack but primarily we are more of a Microsoft-based company.

We heavily use Microsoft Teams. Moreover, it's interesting that Salesforce acquired Slack. We do use Slack internally for some occasions. But, in general, most of our clients in corporate environments prefer Microsoft Teams. So, we have a clear preference for flexibility with Microsoft Teams.

Microsoft Teams is definitely worth adopting. It's a great way to start digitalizing your company and enabling remote work. Without this tool, it's challenging to operate efficiently. There are alternative solutions like Slack, but they are not as compatible with the broader Microsoft ecosystem. With Microsoft Teams, everything integrates seamlessly. You can access files and collaborate through both desktop and mobile applications.

Overall, I'd rate it an eight out of ten because a few points need improvement. Firstly, the CPU utilization can be quite high during calls, which drains the laptop battery quickly. Secondly, there is some sluggishness and delays that can be frustrating. Lastly, working with multiple tenants can be tedious and should be resolved. 

I used Microsoft Teams for virtual meetings, primarily as a basic user, not as an infrastructure provider.

The valuable features of Microsoft Teams include the ability to meet people online, exchange files, and share screens. All the functions I needed were supported very well, making the product very effective. It integrates well with documents stored in Microsoft's repository.

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

I have used Microsoft Teams as a user but not within my network business in the last year. The usage was for meetings involving a partner's team, not my own.

Microsoft Teams is a stable product. It works fine with no problems during meetings. We also recorded all the meetings without any issues.

I am sure Microsoft Teams is scalable, however, in my experience, I have not conducted meetings with more than eight participants.

I have used both Microsoft Teams and Zoom. For my usage, both platforms were identical in functionality, providing features such as sharing screens, doing chats, and reviewing documents.

The initial setup of Microsoft Teams was easy. It involved downloading the necessary software for the client side, and it ran smoothly.

I would recommend Microsoft Teams to other people, especially if they are a company using a lot of these features. Microsoft Teams integrates well with Microsoft documents. Overall, I would rate it a nine out of ten.

I use the tool to have virtual meetings with my customers.

I think it's a worldwide platform that can be used by all companies. It's also very easy to use and integrate with Microsoft Exchange.

The tool is perfect for the present. I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations. For some small customers, with the features of Microsoft Teams, I am not sure about how to update it. I want feedback about some features from the customers of Microsoft Teams. Improvement-wise, there needs to be a better way to search for a customer such that it gives an indication while being integrated into some other platform, like LinkedIn.

I have been using Microsoft Teams for about nine years. I am a customer of the solution.

I think it is stable when I use it for meetings with my customers.

Around 1,000 people use the solution.

Microsoft Teams is deployed on the cloud. The initial setup of Microsoft Teams is easy.

I would definitely recommend the solution to those planning to use it.

It is a stable platform that can integrate with Microsoft Exchange because I use Microsoft Exchange in my electronic mail. When I am in a meeting with my customer, I can get the meeting link and send it to the host calendar. It's easy to use. There is also the tool's platform available on mobile, making it easy to use when traveling.

Overall, I rate the solution a nine out of ten.