Kamal Kumar Verma - PeerSpot reviewer
Lead Consultant at Genpact - Headstrong
MSP
Top 5
The integration of apps makes the solution very slow, but it is much more stable than other solutions
Pros and Cons
  • "Microsoft Teams is much more stable than other solutions like Skype for Business."
  • "Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."

What is our primary use case?

We use Microsoft Teams for team meetings, collaborations, and data management. We have a SharePoint that we manage through Microsoft Teams. Microsoft Teams is used to collaborate, talk with your colleagues and make them understand or share quick files like you do on Whatsapp.

What is most valuable?

I used Skype for Business earlier, but it was unstable because we could not share files, and it used to hang a lot. Microsoft Teams is much more stable than other solutions like Skype for Business. However, due to its application size, Microsoft Teams becomes very heavy and consumes most of the RAM and operating system. I don't use the Microsoft Teams application because it consumes a lot of power due to its big heavy size.

What needs improvement?

Microsoft Teams' application should be very lightweight. If you host a meeting on Microsoft Teams and check your system resources, you will find that the solution consumes approximately 600 to 700 MB of RAM. On the other hand, Zoom hardly uses 50 to 60 MB of RAM. The agent utilization of the resources with Microsoft Teams on the system is very high compared to other platforms giving the same feature.

Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow. Initially, Microsoft Teams was much faster when I worked on it as a user. However, with time, it became so slow that I couldn't use it much and decided to use it on the web. The web version of Microsoft Teams is much faster than the application, and that's the thing. There are multiple forums like SharePoint where you can integrate and store many applications, but storing on Microsoft Teams is making it very, very, very slow.

For how long have I used the solution?

I have been using Microsoft Teams for four to five years.

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What do I think about the stability of the solution?

Microsoft Teams is not at all a stable product for me. The solution works if you're not doing anything other than chatting. However, opening several tabs in Microsoft Teams and trying to search for things is really slow. I rate Microsoft Teams four or four and a half out of ten for stability.

What do I think about the scalability of the solution?

In my current organization, approximately 4,000 people are using Microsoft Teams. In my previous organization, 1,80,000 people were using the solution.

How was the initial setup?

The initial setup of Microsoft Teams is very, very easy. The solution is available offline and online. You can install it through the Microsoft Store or download the EXE file. You need to sign in and do the installation.

What's my experience with pricing, setup cost, and licensing?

Microsoft Teams comes free if you're using it in an organization. If you are using the solution only for chatting or creating something on SharePoint, it's free. However, there are some services that you can integrate with Microsoft Teams at a cost.

What other advice do I have?

I use the on-cloud version of Microsoft Teams. Compared to Microsoft Teams, no other product has a similar scale that can help. People have tried using Yammer or other internal tools to enhance productivity, but there's no one in the competition currently. Even if I say that I would not suggest or recommend Microsoft Teams to other users, I don't have any alternative for them.

Overall, I rate Microsoft Teams a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Operations at Investrust Bank Plc
Real User
Top 20
Beneficial calendar invites, high performance, and plenty of features
Pros and Cons
  • "The most valuable feature of Microsoft Teams is the ability to create Google calendar invites. When I click on that option to create an invite, it will go straight to Google in my web browser, and it creates a meeting folder. I'm able to share it with the customers. I've not seen that option in Zoom. Additionally, the solution has high performance, and the video and quality of the calls are good. It has all the features that I need."
  • "One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."

What is our primary use case?

We use Microsoft Teams for meetings and other operations, such as raising hands, sharing screens, and sending chat messages.

How has it helped my organization?

Ms Teams has improved our efficiency. Travelling to and from physical meetings takes time due to traffic situations. Besides it improves physical safety because we spend less time on the road.

What is most valuable?

The most valuable feature of Microsoft Teams is the ability to create Google calendar invites. When I click on that option to create an invite, it will go straight to Google in my web browser, and will creates the meeting placeholder. I'm then able to share it with other people by entering their email addresses in the provisioned location. I've not seen that option in Zoom. Additionally, the solution has high performance, and the video and quality of the calls are good. It has all the features that I need.

What needs improvement?

If the Ms Teams process is closed, the next time a user attempts to open Teams, it takes a while to load. I'm not 100% certain whether system resources have anything to do with this, but in my experience, when the Ms Teams process is already running, Ms Teams loads quicker. On the other hand, Zoom (and even Google Meet) tend to have a faster loading time.

For how long have I used the solution?

I have been using Microsoft Teams for approximately three years.

What do I think about the stability of the solution?

Microsoft Teams is a stable solution.

What do I think about the scalability of the solution?

I have found Microsoft Teams to be scalable for what I have used it for. I have not tested the solution for more than 10 users at one time.

We have approximately four people using this solution in my organization. We use the solutions approximately every two weeks.

How are customer service and support?

I have never needed to contact the Microsoft Teams Technical Support channel. I have not had any problems with the application.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used other solutions, such as Zoom. 

Zoom is a more lightweight solution and is easier to use than Microsoft Teams.

How was the initial setup?

The setup of Microsoft Teams is easy for a technical person like me. But a regular user may have a slight challenge with the process of activating an account on Ms Teams.

The multifactor authentication of Ms Teams can prove to be a challenge for a non-technical person.

I rate the setup of Microsoft Teams a three out of five.

What about the implementation team?

We install Teams in-house.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of the solutions. Zoom gives a time-limit of 40 minutes for more than two attendees and automatically ends the meeting. You'd need to connect back to be able to resume/continue the meeting. The free version of Ms Teams does not seem to have a time limit. At the time I was doing this review, I was on a Teams meeting that had gone beyond 3 hrs 30 mins and it was still going on.

What other advice do I have?

I rate Microsoft Teams an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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March 2024
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Project and Product Manager at Freelance
Real User
Scalable solution with an easy initial setup process
Pros and Cons
  • "The solution is relatively stable."
  • "The solution could be lighter in terms of storage performance."

What is our primary use case?

Our customers use the solution as a communication tool with functionalities for chatting, scheduling meetings, and integrating with Office 365.

How has it helped my organization?

The solution helps us with scheduling meetings. It also allows us to share information using chat in-between. 

What is most valuable?

The solution provides good flexibility in terms of integration with Calendar and Outlook, and Email.

What needs improvement?

The solution could be lighter in terms of storage performance. At present, it is heavier for the machine.

For how long have I used the solution?

We have been using the solution for more than ten years. At present, we use the latest version.

What do I think about the stability of the solution?

The solution is relatively stable. Although, I initially encountered a downtime issue. Also, last week, Microsoft had a huge problem across the world. While I was starting a meeting, all the instances went off. It is a general problem and not specific to the version or application I am using currently.

What do I think about the scalability of the solution?

The solution is highly scalable. I rate its scalability an eight out of ten. It still has a scope for improvement.

How was the initial setup?

The solution's initial setup process is easy. I never had any problem changing the headset and using the new ones to mirror my screen.

What was our ROI?

The solution generates a good return on investment.

What other advice do I have?

I advise others to have machines with good memory, power capacity, and processor. I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Anish Bheekoo - PeerSpot reviewer
IT Lead at CMH
Real User
Top 5Leaderboard
An affordable and user-friendly solution that provides a variety of features for efficient collaboration
Pros and Cons
  • "The product is very user-friendly."
  • "The product should improve its security."

What is our primary use case?

I use the product for internal communication, SharePoint, and other tasks. I have deployed it everywhere. It can be used for meetings, external communications, and work collaboration. We can also use applications like Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and other integrations like Adobe in the solution.

What is most valuable?

The product is very user-friendly. It also provides a mobile application to keep us up to date. It works fine in terms of meetings and remote access. Task scheduling, planning, SharePoint, and secure remote access for troubleshooting and support are valuable features of the solution. Our end users are very happy with the product.

The solution is good. We have had no major issues till now. For audit and security, eDiscovery is pretty good. The product also provides good email security, location security, and security against phishing, spam and malware. We also tried implementing an image security solution to ensure our environment is more secure.

What needs improvement?

The product should improve its security.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability a ten out of ten. In our organization, 150 people are using the solution. I have plans to increase the number of users by 10% till next year.

How was the initial setup?

The setup is very straightforward. We deploy it through the network to our users, add the usernames and passwords, and configure it. The solution is cloud-based.

What about the implementation team?

The deployment takes five to ten minutes for one user. We can deploy the solution for one user on their device, or we can deploy a script over the network. Then, the installation is done through patch management. The deployment was done in-house. We do not need much staff. Two of my employees and I can deploy and support levels one and two. For level three support, we have a team that supports remotely.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable. It is not expensive.

What other advice do I have?

I am using the latest version of the product. I have a contract with Microsoft for Microsoft 365. I'm happy with the product. Since we are in a group, we implement the product. The group is doing good work with Microsoft, and we have a good deal with them. I would recommend the solution. 

I am planning to test Microsoft Defender for an image security solution. Microsoft should improve Intune for mobile device management. Intune's dashboard is a bit difficult to understand. It should be made easier. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sr. Manager - Human Resources at a manufacturing company with 10,001+ employees
Real User
A scalable and stable tool for online meetings that need to improve its sharing capabilities
Pros and Cons
  • "Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
  • "I think the ability to use a whiteboard in the solution is not very simple."

What is our primary use case?

We use Microsoft Teams for all kinds of online meetings, cards, chats, and everything.

What is most valuable?

Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use. It is also hugely connected and stable.

What needs improvement?

I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.

For how long have I used the solution?

I have been using Microsoft Teams. It's a great solution. From the time COVID started, my company has been using Microsoft Teams. We started using it somewhere around 2018 or 2019. I am just a user of the solution.

What do I think about the stability of the solution?

I haven't seen any stability issues in the solution.

What do I think about the scalability of the solution?

Microsoft Teams is very easy to scale. In my company, we have around 40,000 to 50,000 users of the solution.

How are customer service and support?

I don't know about Microsoft's support because we don't see all that since we have our own in-house teams.

What about the implementation team?

I had Microsoft Teams installed by the IT department.

What other advice do I have?

I wouldn't have any advice to offer because I don't know other solutions very well. I am like a fish in a pond that has never seen anything beyond the pond. Since I am satisfied with the solution, I would recommend it to others.

I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HariSingh - PeerSpot reviewer
Windows Administrator at NTDATA
Real User
Helps to chat and meet with internal teams
Pros and Cons
  • "I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."
  • "It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting."

What is our primary use case?

We use Microsoft Teams as a communication tool with clients and internal teams. 

How has it helped my organization?

During my early days in the IT field, Microsoft Outlook was the only form of communication available. However, the solution has benefitted us with immediate chats with colleagues. The tool makes it easy to conduct chats and meetings. Since Microsoft Teams is a Microsoft product, it is synced with Microsoft Outlook. It has made improvements in day-to-day productivity. 

What is most valuable?

I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page. 

What needs improvement?

It would be better if Microsoft Teams can link us to the internet on the screen sharing mode during the meeting. 

For how long have I used the solution?

I have been using Microsoft Teams for the last three years. 

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten since I didn't face any problems while using it. 

What do I think about the scalability of the solution?

I would rate Microsoft Teams' scalability a nine out of ten. My company has 40,000-50,000 employees globally and everyone has a Microsoft Teams account. About 60-70 percent of my company's workforce is working from home and we use the product to communicate with our team on a daily basis. We increase the tool's usage as new employees join us. 

How are customer service and support?

Microsoft provides 24/7 support.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis. 

What other advice do I have?

I would rate the solution an eight out of ten. The product requires maintenance based on the user ratio. If you have the budget, then you can use the solution. If you are not capable of using Microsoft Teams, then find other alternatives which suit your organization. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Binayak Gupta - PeerSpot reviewer
Technical Project Manager at a tech vendor with 10,001+ employees
Real User
A collaboration tool that can be used to chat with people, manage projects and share documents
Pros and Cons
  • "You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks."
  • "There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."

What is our primary use case?

In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.

What is most valuable?

I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.

What needs improvement?

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

For how long have I used the solution?

I have been using Microsoft Teams for almost three years.

What do I think about the stability of the solution?

I’ve never faced any issues with the solution’s stability.

What do I think about the scalability of the solution?

Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.

Which solution did I use previously and why did I switch?

I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.

How was the initial setup?

The solution's initial setup wasn't much complex, but it was pretty straightforward.

What about the implementation team?

Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.

What other advice do I have?

Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sahil Shahi - PeerSpot reviewer
Market Researcher at SRINSOFT INC
Real User
Helps to create meetings and share data through SharePoint
Pros and Cons
  • "SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
  • "The product should improve its pricing."

What is our primary use case?

The product helps to create meetings and share data through SharePoint. 

What is most valuable?

 SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature. 

What needs improvement?

The product should improve its pricing. 

For how long have I used the solution?

I have been working with the product for a year. 

What do I think about the stability of the solution?

The solution is stable and would rate its stability an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable and I would rate it a seven out of ten. My company has 500 users for the product. 

Which solution did I use previously and why did I switch?

We used Zoom before and as an organization, we were in a testing mode on finding a solution that gave us more benefits and connected the departments easily. We use Microsoft 365 and Teams is an integrated service of the bundle. Hence, it is good for us. 

How was the initial setup?

We have deployed the solution on the cloud. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and I would rate it a nine out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. Teams is the best compared to Zoom or Google Meet since it is easy to use. You need to take the whole package of Microsoft 365 and get Teams easily integrated with it. It's not necessary to buy individual licenses for Teams. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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