Microsoft Teams Reviews

We use the product for chats and VoIP. We also have an Auto attendant feature. We have different departments, teams, and channels, so a lot of files are shared. We just started integrating different applications like Okta. We are using Okta as a plugin and are starting to do automated workflows within it. If we send a message and ask for access to Adobe Acrobat, it'll run a workflow and notify the person in Teams and email.

The product has improved communication in our organization. When I joined the organization, we were using Skype for Business, and there weren't a lot of group chats. Group chats are huge in Teams. I don't remember ever doing that on Skype for Business or any other platform. The product has really improved collaboration with other departments, like our developers and the operations team.

The meeting features are great. It is really easy. The group chats and chat history are valuable features.

The video quality has to be improved. The integration with SharePoint can be cumbersome at times.

I have been using the solution for two years.

The scalability depends on use cases. If we are just using chats, it is very scalable. If we use it like SharePoint or any file-sharing solution to take over old technologies, we get limited, and storage becomes pricey. We have had calls with more than 100 people. It does pretty well. 

If there is an issue, if someone is dropping calls or unable to hear anything, we can see their recent calls and track their network connectivity through the admin center. It usually ends up being the user’s internet issues, not a Microsoft issue. Around 550 users are using Microsoft Teams in our organization.

We have connected with the support team. The team has been helpful. The product has a roadmap of new features and stuff that will be implemented, which we can upvote. I've seen a feature request being turned into an actual feature. They’re very responsive.

We were using Skype for Business. Then, we migrated to Microsoft Teams because Skype for Business was retired. It was no longer a viable option.

The initial setup is pretty easy. From the Microsoft 365 admin center, we can ensure it’s on for the organization, ensure it's deployed to users, and check guest access and network connectivity for things to run smoothly. We can see it all in a little dashboard. Now they have a new team, so things are a little different.

The deployment took probably three months. We did it by ourselves. A coworker and I deployed the product in our organization.

I have seen an ROI on the product. Collaboration is through the roof. We use it every single day. Everybody in the company uses it.

The pricing works in bundles. It costs around $12 for SharePoint and Teams per user. The license for E5 would be more than $300 because it includes a lot of things. The pricing is high. I rate the pricing an eight out of ten. Once you cross the given threshold, you must pay for storage. It gets a little pricier.

There are multiple places to do the same thing within the Microsoft realm. People working with teams must stick with it. It gets easier, and the features start getting better. It also has third-party plugins, workflows, and notes. There are a lot of interesting things in the product. When I was working for a hedge fund, we used to have a little application on which the traders would chat with each other. Microsoft does everything to about 70%. Overall, I rate the solution an eight out of ten.

I used Microsoft Teams for virtual meetings, primarily as a basic user, not as an infrastructure provider.

The valuable features of Microsoft Teams include the ability to meet people online, exchange files, and share screens. All the functions I needed were supported very well, making the product very effective. It integrates well with documents stored in Microsoft's repository.

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

I have used Microsoft Teams as a user but not within my network business in the last year. The usage was for meetings involving a partner's team, not my own.

Microsoft Teams is a stable product. It works fine with no problems during meetings. We also recorded all the meetings without any issues.

I am sure Microsoft Teams is scalable, however, in my experience, I have not conducted meetings with more than eight participants.

I have used both Microsoft Teams and Zoom. For my usage, both platforms were identical in functionality, providing features such as sharing screens, doing chats, and reviewing documents.

The initial setup of Microsoft Teams was easy. It involved downloading the necessary software for the client side, and it ran smoothly.

I would recommend Microsoft Teams to other people, especially if they are a company using a lot of these features. Microsoft Teams integrates well with Microsoft documents. Overall, I would rate it a nine out of ten.

I use the tool to have virtual meetings with my customers.

I think it's a worldwide platform that can be used by all companies. It's also very easy to use and integrate with Microsoft Exchange.

The tool is perfect for the present. I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations. For some small customers, with the features of Microsoft Teams, I am not sure about how to update it. I want feedback about some features from the customers of Microsoft Teams. Improvement-wise, there needs to be a better way to search for a customer such that it gives an indication while being integrated into some other platform, like LinkedIn.

I have been using Microsoft Teams for about nine years. I am a customer of the solution.

I think it is stable when I use it for meetings with my customers.

Around 1,000 people use the solution.

Microsoft Teams is deployed on the cloud. The initial setup of Microsoft Teams is easy.

I would definitely recommend the solution to those planning to use it.

It is a stable platform that can integrate with Microsoft Exchange because I use Microsoft Exchange in my electronic mail. When I am in a meeting with my customer, I can get the meeting link and send it to the host calendar. It's easy to use. There is also the tool's platform available on mobile, making it easy to use when traveling.

Overall, I rate the solution a nine out of ten.

We use Microsoft Teams for meetings, collaborations, and file sharing.

Previously, we used to share files in SharePoint, and then someone had to pull it out, make changes, and upload it back. We used to miss those changes, and it remained on its local laptops. The best thing is that anyone can make changes to the files on Microsoft Teams. It auto-saves whatever we have done, and we can see the version within Microsoft Teams.

The basic need for any project is mostly team-specific content. Right now, if I open up my teams, I can see I have 10 to 12 different projects going on parallelly. I can easily go to Microsoft Teams and then find out what is happening where. Even though someone told me that I made some changes, I can go to Microsoft Teams and find out what changes are there. The solution helps us save time by not making us wait for someone to send an email or upload to SharePoint.

Microsoft Teams has not just one but multiple valuable features. It is very easy to collaborate. You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to. You can do these two things in the same place without switching windows. These two things make things faster in Microsoft Teams.

I have to do multiple tricks before I can find out the history of a given file. Sometimes, extracting the older version of a file takes a few minutes. These are the two things that I was a little bit uncomfortable with, and it took some time for me to do them.

I have been using Microsoft Teams for many years.

I don't use Microsoft Teams very much, but I have never faced stability issues with the solution.

Thousands of people are using Microsoft Teams in our organization. I have had approximately 10 to 20 people in one Microsoft Teams call.

Microsoft Teams is a nice product, and we have been using it for some time. It's integrated with SharePoint for content management. You can have multiple repositories simultaneously and use the versioning from Microsoft Teams. Microsoft Teams is making our life much easier as compared to sharing and uploading into a SharePoint folder. If you want to edit documents, you can open them in Microsoft Teams apps instead of a browser.

Zoom is just a portal to connect, chat, and conduct meetings. However, Microsoft Teams provides much more flexibility with additional functionalities for your files, product tracking, and issue tracking. Zoom doesn't have all these additional features. Microsoft Teams also gives me easy access to my calendar in case I integrate it with my Outlook, and I can see everything in the solution.

Overall, I rate Microsoft Teams a seven out of ten.

We use the solution to conduct meetings with our team and customers. We also use it to create a group and store various documents so everyone can access them.

The solution's most valuable feature is its ability to store all the documents in one place.

They should allow switching between windows in a Teams meeting.

I have been using the solution for seven to eight years.

The solution is stable. I've never had an issue. I rate its stability a ten out of ten.

It is quite a scalable solution because we have over 1,500 employees using it. I rate its scalability an eight out of ten.

I have used Skype for Business. Later, I switched to Microsoft Teams because it is a much-improved tool comparatively. Skype has a calling and chatting interface. Microsoft Teams has more of a collaborative interface. From that perspective, Microsoft Teams is the add-on.

The solution's initial setup is straightforward as it is easy to use. I rate the process a nine out of ten.

I recommend the solution to others. Compared to other collaborative tools, Microsoft Teams is more beneficial because it allows you to collaborate and share key documents in one repository, keep a group that can chat about a project, and discusses along with all the documentation in one place. Additionally, it has all the integration points if I need to access a ticket about Microsoft CRM or a ticket about Salesforce CRM.

I rate it a nine out of ten.

I use the solution in my company for virtual meetings and collaborations.

The benefits derived from the use of the product revolve around the fact that it offers better collaboration functionalities and communication features.

I haven't seen any issues. The whiteboarding area in the tool has certain shortcomings where improvements are required. Whiteboarding needs to be improved in Microsoft Teams compared to other tools like Zoom, which is way better.

I have issues with the costs associated with the tool, making it an area where improvements are required.

I have been using Microsoft Teams for more than five years. I am an end user of the solution.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 50 people in my company use the product.

The product is used on a daily basis in my company since we need to use the tool's chat functionality.

My company does not get direct support from Microsoft since we are the end users of the solution, but we do get support from the partners.

Zoom is better than Microsoft Teams. Zoom is kind of more flexible and complex than Microsoft Teams. I can say Zoom has more control. We are able to control the virtual meetings in a simpler manner than Microsoft Teams, even when conducting webinars. Many areas are simpler in Zoom compared to Microsoft Teams.

My company has stopped using Zoom since we have more Microsoft Teams licenses.

The product's initial setup phase is very easy. You just need to install the application and log in with your credentials, which is very easy.

The solution is deployed on the cloud version.

The solution can be deployed in a few minutes.

The solution can be deployed with the help of the company's in-house members.

The price of the product is okay. The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required. The cost is high in general.

The tool improves team collaboration with the help of a planner and chat option.

The tool's integration capabilities are seamless. For example, the tool can be integrated with the application.

The product helps support a hybrid work environment in our company, especially for remote teams.

My company has not ventured into the AI side associated with Microsoft Teams.

I recommend the product to others who plan to use it.

The product is simple to use, and it has a very low learning curve while offering overall stability.

I rate the overall tool an eight out of ten.

Our primary use case for Microsoft Teams is chat and meetings. We also utilize Teams to access files through SharePoint and OneDrive, form Teams groups, and conduct meetings. Our environment includes an on-premises deployment and approximately 250 users, with most using it daily and a small number using it weekly.

The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment. It has streamlined our access to shared files and improved our ability to conduct meetings and collaborate on projects.

We particularly value the platform's integration with SharePoint and OneDrive for file access, chat, and meeting functionalities. These features enhance our ability to collaborate efficiently and maintain seamless team communication.

They could enhance the product's stability and integration features.

We have been using Microsoft Teams for more than one year.

I rate the platform's stability as a seven out of ten. We have encountered issues such as repairing Outlook profiles and reinstalling Office for some users.

Microsoft Teams' scalability is seven out of ten.

We previously used Skype for meetings and video calls. We switched to Microsoft Teams for enhanced collaboration capabilities and better integration with other Microsoft products.

The initial setup process was easy and took a few days to complete.

We took the help of our internal team for the implementation.

The product is expensive.

Before implementing Microsoft Teams, organizations should ensure they have a clear understanding of their use case and the integration capabilities required. Proper planning and deployment can significantly enhance the overall experience.

I rate it an eight out of ten. 

Microsoft Teams is a tool I think everybody is using today. It is used for the team's day-to-day operations.

The product's performance has certain shortcomings that require improvement. We work remotely, and each team member occasionally has problems with not having sufficient network speed, even if we have sufficient network speed. The tool is pretty sensitive, and it wants to have a very fast network connection. When network speed is still okay but not sufficient for Microsoft Teams, then you start losing out on video quality, and then the video keeps hanging. You have to switch off the video and continue only with audio. In Microsoft Teams, even audio lags at times. For example, in a typical situation, when you try to have a conversation from the train, you won't have the best internet connection, but you can still watch some movies on YouTube, which means it should be sufficient, but for Microsoft Teams, it is not good. If it would be possible to somehow optimize network traffic, then it would be good.

I have been using Microsoft Teams for around five years.

I have not seen many technical issues with the product.

The solution's scalability works well.

I have not used any technical support for the solution.

Currently, in my company, we work with OpenShift.The plan is to move to some cloud infrastructure, and that is why I wanted to compare it with AWS, Azure, and Oracle's cloud services.

We used Skype's business edition for all messages, and then we switched to Microsoft Teams for all kinds of messages, conversations, and video conferences. It is used for all ranges of communication.

Microsoft Teams is more handy than Skype's business edition. We are all used to it, so it is a better option for us.

For development, it does not have much influence. Microsoft Teams, I would say, is for communication purposes, not for development. Yeah. Microsoft used to joke that Teams is for development.

Microsoft Teams offers a standard integration with Outlook, so there is nothing special.

Considering that Skype also offers integration capabilities to users, such functionalities are not new to Microsoft Teams. The integrations associated with Microsoft Teams work well, and they are helpful in areas like meetings and other scheduling work.

I don't use AI in Microsoft Teams. I don't need AI to talk to colleagues.

I rate the tool a nine out of ten.

The tool is available on cell phones. It can be used in calls and meetings. 

The solution needs to improve the cell phone version. I also have issues in copying the links in the conversation. 

I have been using the product for three to four years. 

Microsoft Teams' stability is good. I rate it an eight out of ten. 

The solution is scalable. Our team is spread across the globe, and our company has more than 5,000 users in Mexico. 

I haven't contacted Microsoft support. I seek support from my IT team. 

Positive

We set up Microsoft Teams in a couple of days. 

I rate the overall solution a nine out of ten. 

Our primary use case for Microsoft Teams is facilitating collaboration among internal company teams and external users. Teams integrate seamlessly with other Microsoft 365 products, such as Outlook for calendar management and Cobweb for additional functionalities.

Teams have significantly improved communication within our organization by providing a simple platform. As part of the Microsoft Office suite, it facilitates the transition of some users to Azure Active Directory, streamlining access and permissions across our organization.

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly. This integration with the cloud and simplicity of usage prove beneficial.

One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users with limited memory resources on their computers.

We have been using Microsoft Teams for 3 years.

Sometimes, the platform automatically closes during working hours. This particular area needs improvement. I rate the stability as seven out of ten.

We have 500 Microsoft Teams users in our organization. It is a scalable product. I rate the scalability an eight.

The initial setup is easy. It takes a month to complete. I rate the process a nine out of ten.

For setup costs, pricing, and licensing, I advise considering the flexibility offered by site licenses. However, it's important to be aware of potential fluctuations in pricing, as they can vary depending on factors like stability in the economic environment and national payment regulations. In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements. As for specific licensing options, we utilize various types, including the one-license and five-license options. The one-license option costs approximately $10 per user per month, while the five-license option averages around $35.

We have integrated Teams as a communication channel for alert synchronization from your monitoring system, Grafana, and other tools.

We regularly use video meetings for various purposes, including IT meetings and client discussions, and find the quality excellent. We have not encountered any significant technical issues with video conferencing itself. However, there have been occasional issues related to second-factor authentication, where users may experience delays or difficulties accessing calls or messages. These issues typically require closing and reopening the program.

I recommend this product for small organizations because it offers an all-in-one solution. I rate it an eight out of ten.