Microsoft Teams Reviews

We use the solution for online meetings.

The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically. 

The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

We have been using the solution as a customer since 2020.

I rate the solution's stability a nine out of ten.

The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.

The solution's technical support is great. Their team is helpful.

Positive

The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.

The solution helps us save a lot of time. Although, it requires high investment in terms of money.

The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.

The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams. 

I'm using Microsoft Teams for meetings, training, work, file sharing, and its other features. Working and consulting for Microsoft Teams are my principal roles. The app is my best friend.

The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email. I also like that I can be updated and I can understand the status of work or the status of a task.

What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly. For calendar management, I prefer to use Outlook, for example, I send a calendar or update a meeting through Outlook rather than Microsoft Teams.

An additional feature I'd like to see in the next release of Microsoft Teams is the ability to monitor my working activity, particularly to understand how many hours I spend every day on each task or work I do, for example: on PowerPoint or Excel. I would like a personal dashboard that I can consult to understand where I spent my time during my work journey.

I've been using Microsoft Teams since 2019, so it's three years of usage.

Microsoft Teams is a very stable app. I didn't notice any issue or problem with it, even in the past year, so it's stable for me. I use it every day.

Microsoft Teams is a scalable app.

I don't use Microsoft Teams support because when I have a problem with the app, I just contact the IT department. We have internal support for the app in the company.

I used Skype for Business before switching to Microsoft Teams. I switched because there are several differences between the two apps. The main difference is that Skype for Business doesn't allow file sharing between users, and doesn't allow users to work on the same file, versus Microsoft Teams which is optimized for file sharing and work collaboration. Another difference is that Microsoft Teams is more user-friendly than Skype for Business. For example, if I search for a contact on my contact list, it's simpler to do compared to searching for a contact on Skype for Business. Microsoft Teams also saves conversations on the chat panel, while Skype for Business archives the conversation on my email, creating spam in my mailbox. These are all the reasons I prefer Microsoft Teams over Skype for Business.

I evaluated Skype for Business, Google Meet, and Zoom.

For virtual meetings, I use Microsoft Teams and Skype for Business. I also use Google Meet and Zoom. I used Skype for Business for one year in 2019, but after 2019, I started using Microsoft Teams, and I'm still using it.

My rating for Microsoft Teams is eight out of ten.

We're a tech services company and have numerous use cases for this solution, whether it be for meetings and chat, for collaborations, sharing files, document libraries, collaborating on Word documents and Excel. We use the solution every day, almost as much as we use email. We're partners with Microsoft and I'm the company delivery practice director. 

It's improved our organization by enabling us to create a channel where we collaborate on all the projects and communicate instantly. You can set up a meeting for that channel which links to your personal calendar, it's very good. 

I believe the chat messaging is a very valuable feature. It's not like Skype or Google Hangouts where you chat and once you're done you'll never find it again. This solution sticks with the chat until it's deleted and it also enables the application of backend retention policies so it can be saved longer. If you need to adhere to any regulation or compliancy regarding data retention you can set policies for that. Within a Teams meeting, you can put in all your meeting notes, whiteboards, all sorts of communication tools that you use. It's a very simple, intuitive platform. The learning curve for clients is minimal.

If you're using this product in a big corporation with a lot of data to manage, finding something specific can become very complex and the solution can become a little bit quirky. If I'm searching for a file in Teams, I might not find the relevant information right away. I think the search feature could be improved in that regard although any platform might have issues when dealing with masses of data. It's a management challenge when you're dealing with that amount of data. 

I'd like to see better ways of managing data, perhaps create a life cycle, possibilities for deletion or archiving. So, at this point we don't have, there is a way to do that, but it's it's really complex to do. There's a way to do it now but it's very complex. 

I've been using the solution for four years. 

It's a very stable solution. Once in a while we may have some issues when users complain that things are moving slowly, but I've never experienced outages. 

It lives in the cloud, so it's scalable. We're a relatively small company and have approximately 300 users but some of our client companies are huge and can have somewhere between 10,000-30,000 users. We don't have dedicated deployment staff but we have an internal IT department that takes care of things. 

The quality of technical support really depends on the tier of support a company has. We don't have any issues because we have a lot of Microsoft and former Microsoft employees, but if we were a client without premier support, then we'd want to see some improvement in the technical support. 

We used Skype before moving over to Teams. Some of our clients also use Slack so we use it too. Teams is unique because the other solutions are more for chat or video but lack the collaboration of Teams.

The initial setup is straightforward. Because the software as a service is part of Office 365, it only requires a user a license, and then you can download the product or push it with whatever tools you have, whether it's configuration manager or Intune, you push it to the endpoints. The other way it can be set up is using an SAAS application, where you don't have to worry about infrastructure in the backend, and you just need a good internet connection. 

From what I know the licensing comes in a bundle. There is an enterprise license that comes with email, Office Suite like Word, Excel, Access, PowerPoint and a second possible option without the added features. I believe that the fees are charged based on the number of users. 

The transition to this solution is very quick so don't hesitate to give it a go, particularly for anyone already using Microsoft products. If they're using Google or Slack, it depends how they want to consolidate it. The adaptation to this solution is very quick, clients love it and can easily see the power of it. It's a cloud collaboration piece and integrates with products. 

I would rate this solution a nine out of 10. 

We use the solution for customer meetings.

It is very easy to set up. The product enables us to create teams for specific projects. We can share information and documents and start collaborating within teams. Setting up meetings is a comfortable experience.

The product doesn’t indicate what kind of audio device is connected during the meetings. I do not know whether the participant in the meeting is on a headset or the speaker. The way we test the audio devices must be improved. The test call we make is too complex and takes long. The tool must just provide an option to play a sound and test whether the output is coming from the speakers or headsets.

I have been using the solution for less than four years.

The tool is quite stable. I have never had any issues with stability.

The tool is scalable.

We use other tools, too. We use what customers prefer. Microsoft Teams provides easy integration with Microsoft Office. It makes collaboration within teams easy. It enables sharing of information, documents, and presentations. The quality of the online meetings with customers and partners is good. The audio setup is the only con in the product.

We started using the solution during COVID-19. In-person meetings enable more interactions and feedback. Online meetings are beneficial when we have to present something to people in different countries, and we cannot afford the time and cost to organize on-site meetings. People who want to use the tool must have it integrated with Outlook. Overall, I rate the product a ten out of ten.

I use the solution for conference and collaboration purposes.

The product helps in saving time in meetings and in sharing documents.

Sharing screens is valuable. Sharing documents and conducting conferences are also valuable.

The interface must be more user-friendly.

I have been using the solution for two years. I am using the latest version of the solution.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability an eight out of ten.

The product was easy to set up.

The returns are on the transportation and time consumption we face when we are not using virtual tools like Microsoft Teams.

The more we use and get involved with the product, the more we learn. Overall, I rate the product an eight out of ten.

We use Microsoft Teams for virtual meetings and video communication.

Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.

I would like to get more frequent updates, and the solution’s stability could be improved.

I have been using Microsoft Teams for two years.

I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.

The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.

It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.

The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.

I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

We use Microsoft Teams for team collaboration, exchanging ideas, and talking about project management solutions.

Microsoft Teams has an option for you to create files. The planner and the breakout rooms are good and helpful features in Microsoft Teams.

Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning. The solution could do something better. The solution can explore the world of AI and ML and utilize the virtual environment even better.

I have been using Microsoft Teams for more than seven years.

Microsoft Teams is quite a stable solution. I rate Microsoft Teams a seven out of ten for stability.

More than 7,000 users are using Microsoft Teams in our organization on a daily basis.

The solution's initial setup is very easy. I rate Microsoft Teams an eight out of ten for the ease of its initial setup.

Microsoft Teams is a great collaborative forum for us to work on. Especially after COVID, Microsoft Teams has been very supportive in helping us collaborate between various functions in a remote work environment.

Microsoft Teams is deployed on-cloud in our organization.

Zoom doesn't give you a lot of scalability options and has fewer features than Microsoft Teams. Microsoft Teams allows you to collaborate, and it's very easy to set up things with Teams.

I would suggest people looking into using Microsoft Teams to explore all the features of Microsoft Teams and be curious about it.

Overall, I rate Microsoft Teams an eight out of ten.