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Tamás Zsedrovits - PeerSpot reviewer
Associate Professor at Pázmány Péter Catholic University
Real User
Mar 16, 2024
Employs file sharing functionality based on SharePoint, facilitating document access and collaboration
Pros and Cons
  • "It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
  • "The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."

What is our primary use case?

We've got different groups for each course at the university on Teams, so we use it mostly as a communication platform with students and staff. We use the file-sharing function, which is based on SharePoint.

The file-sharing function is connected to the SharePoint platform, we mostly use this, and most of the time, these components are integrated with Office applications like Excel or PowerPoint. 

We don't have the email function in Teams. We use a separate software for that, and unfortunately, we don't have the Calendar function.

How has it helped my organization?

Communication within the university has improved. For one, every conversation has its history well organized, making it easier to search for previous conversations or topics. 

Also, the contact list views are useful; everyone from the university is there, and you can easily make a video call. It's easier for students to reach teachers, and communication is faster because you get notifications.

We also use it with the integration of Microsoft applications.

What is most valuable?

The data IP identification for each message and the ability to organize discussions in separate channels within a team.

Microsoft Teams' video conferencing capabilities are good. The direction is very good, especially since we started using that feature early on. 

The experience has gotten a lot better. In the beginning, it was difficult for a lot of people in a video conference. We couldn't see all the participants or it was difficult to move the screens around. But now, it's much more convenient to use.

It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations.

Sharing presentations is easy, which is particularly convenient for hybrid classes where the teacher has students both on-site and online.

What needs improvement?

The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice.

Buyer's Guide
Microsoft Teams
August 2026
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.

For how long have I used the solution?

We started using Microsoft Teams at the company four years ago.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. There have been some problems throughout using Teams, but they only affected one or two days at most. 

What do I think about the scalability of the solution?

From my point of view,  the scalability seems very good. We didn't have any problems. It's not the highest level we have from Microsoft services, but even with courses with more than a hundred participants, there are no problems.

There are around a thousand end users in my university. Students come in and they graduate, so that number doesn't change much.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, with ten being easy to set up. 

It is easy to set up. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs. 

What other advice do I have?

I would recommend using different types of Teams for work. You can create several kinds of things for your work, and that's a key or very important point to select the right one for your needs. 

Also, it is good to know about other applications you can integrate with it because that can also increase productivity.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Thomas Köppner - PeerSpot reviewer
Solution Consultant at Apptio
Real User
Nov 19, 2023
A stable solution that enables users to share information and collaborate with their team members
Pros and Cons
  • "The product enables us to create teams for specific projects."
  • "The way we test the audio devices must be improved."

What is our primary use case?

We use the solution for customer meetings.

What is most valuable?

It is very easy to set up. The product enables us to create teams for specific projects. We can share information and documents and start collaborating within teams. Setting up meetings is a comfortable experience.

What needs improvement?

The product doesn’t indicate what kind of audio device is connected during the meetings. I do not know whether the participant in the meeting is on a headset or the speaker. The way we test the audio devices must be improved. The test call we make is too complex and takes long. The tool must just provide an option to play a sound and test whether the output is coming from the speakers or headsets.

For how long have I used the solution?

I have been using the solution for less than four years.

What do I think about the stability of the solution?

The tool is quite stable. I have never had any issues with stability.

What do I think about the scalability of the solution?

The tool is scalable.

Which solution did I use previously and why did I switch?

We use other tools, too. We use what customers prefer. Microsoft Teams provides easy integration with Microsoft Office. It makes collaboration within teams easy. It enables sharing of information, documents, and presentations. The quality of the online meetings with customers and partners is good. The audio setup is the only con in the product.

What other advice do I have?

We started using the solution during COVID-19. In-person meetings enable more interactions and feedback. Online meetings are beneficial when we have to present something to people in different countries, and we cannot afford the time and cost to organize on-site meetings. People who want to use the tool must have it integrated with Outlook. Overall, I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Teams
August 2026
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.
Manoj Kambli - PeerSpot reviewer
Director at Hexaware Technologies Limited
Reseller
Jul 31, 2023
A user-friendly tool useful for internal communication purposes like chatting and meetings within an organization
Pros and Cons
  • "All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes."
  • "If it's a group chat, then we can record the session, but we cannot record a one on one session."
  • "The only thing that can be improved is that when you are talking one on one, there is no recording facility."

What is our primary use case?

My company provides Teams for us. We just use it for internal communication.

What is most valuable?

All of the solution's features are useful since we use it for saving data, chatting, meeting, and all such purposes.

What needs improvement?

Video calling is already there, so that's not an issue. The only thing that can be improved is that when you are talking one on one, there is no recording facility. Maybe it's the company that stopped it. If it's a group chat, then we can record the session, but we cannot record a one on one session. In short, we are not able to record one on one calls.

For how long have I used the solution?

I have experience with Microsoft Teams

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

My company has more than 10,000 employees, and all are using Microsoft Teams. Most of the users are engineers.

Scalability-wise, I rate the solution a seven to eight out of ten.

My company plans to increase the usage of Microsoft Teams in the future.

How are customer service and support?

I never faced any challenges with the solution in the last two and half years.

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Yammer, WhatsApp, and Twitter for internal communication. Also, we still use Yammer for its capabilities. It's not too official. It's official to the extent of sharing your ideas, like LinkedIn, which you have for the outside world, but the ones I mentioned earlier are for the inside world, so you can choose to broadcast something you want.

How was the initial setup?

The solution is deployed on a private cloud.

What other advice do I have?

I recommend the solution to those planning to use it.

It is very easy to use. A lot of features are there in the solution, which will be useful for daily communication with the team members who are located in other cities. It is pretty user-friendly.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Support at Mpklang
Real User
Jul 31, 2023
Easy-to-setup solution helping us save time
Pros and Cons
  • "The solution's technical support team is helpful."
  • "They should add an integration API for the solution."

What is our primary use case?

We use the solution for online meetings.

How has it helped my organization?

The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically. 

What is most valuable?

The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.

What needs improvement?

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

For how long have I used the solution?

We have been using the solution as a customer since 2020.

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.

How are customer service and support?

The solution's technical support is great. Their team is helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.

What about the implementation team?


What was our ROI?

The solution helps us save a lot of time. Although, it requires high investment in terms of money.

What's my experience with pricing, setup cost, and licensing?

The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.

What other advice do I have?

The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DTM SAP at VARUN BEVERAGES LIMITED
Real User
Jul 31, 2023
Has a team sharing feature for remote access and document collaboration during calls and meetings
Pros and Cons
  • "Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
  • "In future releases, short voice messages would be useful."

What is our primary use case?

I use it for meeting prospects, current calls, and also for some apps like workflow and notes. It has been quite useful, and I find the tools and functionalities great.

What is most valuable?

Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings. These features are excellent, and I haven't found them in other tools.

What needs improvement?

In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.

For how long have I used the solution?

I have been using Microsoft Teams for the past four years. We use the latest version because it generally gets updated through backend policies.

What do I think about the stability of the solution?

It is a stable solution. I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

There are around 500 to 600 users in my organization using this solution. 

What about the implementation team?

The setup is usually done by the IT people in the organization. As an end user, we just start using the features and the product.

What's my experience with pricing, setup cost, and licensing?

My advice is that Microsoft Teams is not just a tool for meetings. It offers additional features and add-on apps like WebBooks, Azure, task planner, and more. Updates are regularly provided, and you can even use Excel tools on the go.

Overall, I would rate this solution a nine out of ten. If a tool provides everything I need without any issues, then it deserves the highest score. That's why I'm giving it a nine.

Which other solutions did I evaluate?

I have used Google Meet, Skype (the older version), and WebEx for meetings and webinars. But Microsoft Teams is quite advanced and has a lot of features.

If I compare it with Google Meet, Google Meet doesn't offer remote sessions. That is the main disadvantage compared to Google Meet.

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager CSV at Cipla
Real User
Jul 31, 2023
A stable and scalable solution that helps with corporate-level communication
Pros and Cons
  • "I like the product's screen share feature since we can explain things to the users at the other end using it. The solution helps me to establish a virtual connection with my team."
  • "The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue."

What is our primary use case?

We use the software for corporate-level communication such as messaging and texting. 

What is most valuable?

I like the product's screen share feature since we can explain things to the users at the other end using it. The solution helps me to establish a virtual connection with my team. 

What needs improvement?

The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue. 

For how long have I used the solution?

I have been using the product since 2021. 

What do I think about the stability of the solution?

I would rate the tool's stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a seven out of ten. My company has 250 users for the solution. We use the solution 24/7 for daily meetings. 

How are customer service and support?

The solution's technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the solution's setup a nine out of ten since it is easy to sign up. The product's deployment took a month to complete. For the solution's installation, you need to validate. We used a team of 15 members to deploy the product. The solution does not require any maintenance. 

What about the implementation team?

We did the product's deployment in-house. 

What was our ROI?

The product is worth its money. 

What's my experience with pricing, setup cost, and licensing?

The tool's price is high and I would rate it an eight out of ten. 

What other advice do I have?

I would rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Binayak Gupta - PeerSpot reviewer
Technical Project Manager at a tech vendor with 10,001+ employees
Real User
Jul 31, 2023
A collaboration tool that can be used to chat with people, manage projects and share documents
Pros and Cons
  • "You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks."
  • "There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."

What is our primary use case?

In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.

What is most valuable?

I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.

What needs improvement?

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

For how long have I used the solution?

I have been using Microsoft Teams for almost three years.

What do I think about the stability of the solution?

I’ve never faced any issues with the solution’s stability.

What do I think about the scalability of the solution?

Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.

Which solution did I use previously and why did I switch?

I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.

How was the initial setup?

The solution's initial setup wasn't much complex, but it was pretty straightforward.

What about the implementation team?

Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.

What other advice do I have?

Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Savit Balan - PeerSpot reviewer
ERP Manager (Systems) at Emirates
Real User
Jul 31, 2023
A useful solution for collaboration, chats, and team meetings, but its user interface needs to be improved
Pros and Cons
  • "Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."
  • "The user interface is slightly weak in Microsoft Teams and could be improved."

What is our primary use case?

We use Microsoft Teams for collaboration, chats, team meetings, and uploading documents.

What is most valuable?

Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things.

What needs improvement?

Compared to other tools available, some features are missing in Microsoft Teams. For example, Zoom is more user-friendly than Microsoft Teams. The user interface is slightly weak in Microsoft Teams and could be improved.

For how long have I used the solution?

I have been using Microsoft Teams for almost three years.

What do I think about the stability of the solution?

Microsoft Teams is a quite stable solution. There are occasional crashes with the solution, but it's very rare now after its latest upgrade.

What do I think about the scalability of the solution?

Ours is a big organization with more than 20,000 users using Microsoft Teams. Our company's plan to increase the solution's usage depends on the number of new employees joining the organization.

Which solution did I use previously and why did I switch?

Previously we used Skype. We switched to Microsoft Teams because Skype was getting outdated, and Microsoft suggested we start using Teams because it's their latest product.

How was the initial setup?

The solution's initial setup is a little complex and not so straightforward.

What about the implementation team?

The solution's deployment took a couple of months. However, that was the initial version of Microsoft Teams, which had no features. Over the last two to three years, it has improved a lot, and it's much easier to use now compared to how it was about a couple of years back.

Our company has a separate team to deploy Microsoft products that takes care of the deployment and maintenance of Microsoft Teams.

What was our ROI?

We have seen a return on investment with Microsoft Teams. During COVID, we worked from home, and Microsoft Teams was the only option to meet people and work remotely.

What other advice do I have?

We are using the latest version of Microsoft Teams. Microsoft Teams is a cloud-based solution. I would recommend this solution to other users because the product has improved over the last couple of years, and I hope more features will come soon.

Overall, I rate Microsoft Teams a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tim Hitchings - PeerSpot reviewer
Data Warehouse Project Manager at Tokio Marine HCC
Real User
Jul 31, 2023
A good solution for video conferencing and group chats, but its useful Wiki function was withdrawn
Pros and Cons
  • "The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages."
  • "Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature."

What is our primary use case?

We use Microsoft Teams for messaging, group chats, and video calls.

How has it helped my organization?

You can coordinate meetings more rapidly with Microsoft Teams. You can use the solution to get a group of people together quicker.

What is most valuable?

The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages.

What needs improvement?

Microsoft Teams withdrew the Wiki function, which was quite a good and useful feature. The solution has withdrawn the Wiki function in favor of SharePoint.

For how long have I used the solution?

I have been using Microsoft Teams for two years.

What do I think about the stability of the solution?

I rate Microsoft Teams a five out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Teams is a completely scalable solution. Every employee in my organization uses the solution, and I use the solution every day.

I rate Microsoft Teams a ten out of ten for scalability.

What other advice do I have?

Microsoft Teams is deployed on-cloud in our organization. My advice to someone considering Microsoft Teams for their company would be to check it out against their use case requirements.

Overall, I rate Microsoft Teams a six to seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kamal Kumar Verma - PeerSpot reviewer
Lead Consultant at Genpact - Headstrong
MSP
Jul 31, 2023
The integration of apps makes the solution very slow, but it is much more stable than other solutions
Pros and Cons
  • "Microsoft Teams is much more stable than other solutions like Skype for Business."
  • "Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow."

What is our primary use case?

We use Microsoft Teams for team meetings, collaborations, and data management. We have a SharePoint that we manage through Microsoft Teams. Microsoft Teams is used to collaborate, talk with your colleagues and make them understand or share quick files like you do on Whatsapp.

What is most valuable?

I used Skype for Business earlier, but it was unstable because we could not share files, and it used to hang a lot. Microsoft Teams is much more stable than other solutions like Skype for Business. However, due to its application size, Microsoft Teams becomes very heavy and consumes most of the RAM and operating system. I don't use the Microsoft Teams application because it consumes a lot of power due to its big heavy size.

What needs improvement?

Microsoft Teams' application should be very lightweight. If you host a meeting on Microsoft Teams and check your system resources, you will find that the solution consumes approximately 600 to 700 MB of RAM. On the other hand, Zoom hardly uses 50 to 60 MB of RAM. The agent utilization of the resources with Microsoft Teams on the system is very high compared to other platforms giving the same feature.

Adding and integrating more apps like SharePoint on Microsoft Teams is making the solution very slow. Initially, Microsoft Teams was much faster when I worked on it as a user. However, with time, it became so slow that I couldn't use it much and decided to use it on the web. The web version of Microsoft Teams is much faster than the application, and that's the thing. There are multiple forums like SharePoint where you can integrate and store many applications, but storing on Microsoft Teams is making it very, very, very slow.

For how long have I used the solution?

I have been using Microsoft Teams for four to five years.

What do I think about the stability of the solution?

Microsoft Teams is not at all a stable product for me. The solution works if you're not doing anything other than chatting. However, opening several tabs in Microsoft Teams and trying to search for things is really slow. I rate Microsoft Teams four or four and a half out of ten for stability.

What do I think about the scalability of the solution?

In my current organization, approximately 4,000 people are using Microsoft Teams. In my previous organization, 1,80,000 people were using the solution.

How was the initial setup?

The initial setup of Microsoft Teams is very, very easy. The solution is available offline and online. You can install it through the Microsoft Store or download the EXE file. You need to sign in and do the installation.

What's my experience with pricing, setup cost, and licensing?

Microsoft Teams comes free if you're using it in an organization. If you are using the solution only for chatting or creating something on SharePoint, it's free. However, there are some services that you can integrate with Microsoft Teams at a cost.

What other advice do I have?

I use the on-cloud version of Microsoft Teams. Compared to Microsoft Teams, no other product has a similar scale that can help. People have tried using Yammer or other internal tools to enhance productivity, but there's no one in the competition currently. Even if I say that I would not suggest or recommend Microsoft Teams to other users, I don't have any alternative for them.

Overall, I rate Microsoft Teams a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros sharing their opinions.