Microsoft Teams Reviews

We use the solution for communication and creating teams or groups to share information quickly within the organization.

The solution helps our organization with faster communication.

The solution's most valuable features are meeting, calling, and activity feed.

The solution consumes a high amount of system memory. It could be improved.

We have been using the solution for more than six years.

It is a stable solution.

The solution's initial setup process is complicated. We implement it on the cloud infrastructure. 

The solution generates a good return on investment.

The solution's pricing is reasonable.

I recommend the solution to others and rate it a ten out of ten. It is an essential tool for quick communication and sharing files.

We use the solution for communications within the organization.

The solution's stability could be better.

We have been using the solution for five to six years.

The solution's stability is a six or seven out of ten. We encounter critical issues sometimes.

The solution's scalability is a six or seven out of ten. We have 20-25 users in our organization.

It is easy to coordinate with the solution's technical support team in case of queries.

Positive

The solution's initial setup process is easy. The time taken for deployment depends on specific requirements.

It is an excellent solution. I recommend it to others and rate it an eight out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

I use it for meeting prospects, current calls, and also for some apps like workflow and notes. It has been quite useful, and I find the tools and functionalities great.

Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings. These features are excellent, and I haven't found them in other tools.

In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.

I have been using Microsoft Teams for the past four years. We use the latest version because it generally gets updated through backend policies.

It is a stable solution. I would rate the stability an eight out of ten. 

There are around 500 to 600 users in my organization using this solution. 

The setup is usually done by the IT people in the organization. As an end user, we just start using the features and the product.

My advice is that Microsoft Teams is not just a tool for meetings. It offers additional features and add-on apps like WebBooks, Azure, task planner, and more. Updates are regularly provided, and you can even use Excel tools on the go.

Overall, I would rate this solution a nine out of ten. If a tool provides everything I need without any issues, then it deserves the highest score. That's why I'm giving it a nine.

I have used Google Meet, Skype (the older version), and WebEx for meetings and webinars. But Microsoft Teams is quite advanced and has a lot of features.

If I compare it with Google Meet, Google Meet doesn't offer remote sessions. That is the main disadvantage compared to Google Meet.

Overall, I would rate the solution a nine out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams. 

We use the solution as a collaboration platform to do telephone service, chat, and share documents. 

The solution is simple and present in many devices at one time. 

The product's support can be better. 

I have been using the product for two years. 

I would rate the product a nine out of ten. 

My company has 2700 users for the product. I use the product every day. 

The solution's support is good sometimes and other times not. 

Neutral

I also use Zoom and Cisco Webex for meetings. However, I have found that Teams is easier to use. 

I would rate the product a nine out of ten. 

We use Teams for meetings because it comes with features for collaboration and document management.

The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years. 

The solution needs to be more stable. I have found Zoom to be more stable than Teams. 

My company has six users for Teams. 

Microsoft's support is good enough for me. 

Positive

I use Zoom but find it to be less competitive than Teams. Zoom does not offer integration with documents, calendars, etc. 

Teams' setup is easy and takes less than a day to complete. There isn't much configuration involved since everything is on the cloud. The solution's deployment is not a rocket science. 

The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive. 

I would rate the product a nine out of ten. You will get the full benefits of the solution if you use collaboration and document management. 

We use Microsoft Teams for virtual meetings and video communication.

Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.

I would like to get more frequent updates, and the solution’s stability could be improved.

I have been using Microsoft Teams for two years.

I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.

The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.

It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.

The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.

I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.

I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

I have been using Microsoft Teams for almost three years.

I’ve never faced any issues with the solution’s stability.

Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.

I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.

The solution's initial setup wasn't much complex, but it was pretty straightforward.

Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.

Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.

Overall, I rate Microsoft Teams a nine out of ten.

We use Microsoft Teams for team collaboration, exchanging ideas, and talking about project management solutions.

Microsoft Teams has an option for you to create files. The planner and the breakout rooms are good and helpful features in Microsoft Teams.

Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning. The solution could do something better. The solution can explore the world of AI and ML and utilize the virtual environment even better.

I have been using Microsoft Teams for more than seven years.

Microsoft Teams is quite a stable solution. I rate Microsoft Teams a seven out of ten for stability.

More than 7,000 users are using Microsoft Teams in our organization on a daily basis.

The solution's initial setup is very easy. I rate Microsoft Teams an eight out of ten for the ease of its initial setup.

Microsoft Teams is a great collaborative forum for us to work on. Especially after COVID, Microsoft Teams has been very supportive in helping us collaborate between various functions in a remote work environment.

Microsoft Teams is deployed on-cloud in our organization.

Zoom doesn't give you a lot of scalability options and has fewer features than Microsoft Teams. Microsoft Teams allows you to collaborate, and it's very easy to set up things with Teams.

I would suggest people looking into using Microsoft Teams to explore all the features of Microsoft Teams and be curious about it.

Overall, I rate Microsoft Teams an eight out of ten.