Microsoft Teams Reviews

I use the solution for meetings. 

We can share all files on Microsoft Teams directly. It is integrated with Outlook. 

We cannot change the mic automatically in Microsoft Teams. We have to do it manually. 

I have been using the product for four years. 

I have not contacted Microsoft regarding any issues with the tool. 

The solution's pricing is average. 

I rate the overall solution an eight out of ten. 

I primarily use Microsoft Teams as a communication tool for online meetings. Over the past year and a half, I’ve started using it more extensively to access other parts of my information system, such as OneDrive and Calendar. I also use it to invite people to meetings and manage various functions from the menu.

For me, Microsoft Teams' most valuable features are online meetings, calls, and chat. While I also use it to access OneDrive and my calendar, the core functions I rely on are meetings and calls.

One challenge I've encountered with the tool is that it's not as intuitive as it could be. For example, when making invitations or initiating calls, it often takes two or three clicks to get started, which feels less efficient compared to other tools like Zoom. The interface seems to have too much functionality packed into one environment. 

I’d recommend adding shortcuts for frequently used activities to improve it. For example, having quick access to OneDrive or creating fast calls to contacts could save time.

I have been using the product for four to five years. 

I rate the solution's scalability an eight out of ten. It is possible to add different teams. 

I contact my internal support and have no experience with the solution's direct support.

I’ve used Zoom regularly, primarily for online meetings and direct calls. I find Zoom to be more intuitive and user-friendly than Microsoft Teams. 

If you’re considering using Microsoft Teams, my advice would be this: If you only need basic functions for online meetings and nothing more for personal use, I would recommend sticking with Zoom’s free version. However, for corporate use or if you already use Microsoft 365 or other Microsoft tools, Microsoft Teams is a better choice due to its integration with the Microsoft ecosystem. Other options like Google Meet or Zoom might be more suitable for those not connected to Microsoft tools.

I rate the overall solution a seven out of ten. 

I use the solution for conference and collaboration purposes.

The product helps in saving time in meetings and in sharing documents.

Sharing screens is valuable. Sharing documents and conducting conferences are also valuable.

The interface must be more user-friendly.

I have been using the solution for two years. I am using the latest version of the solution.

I rate the tool’s stability a nine out of ten.

I rate the tool’s scalability an eight out of ten.

The product was easy to set up.

The returns are on the transportation and time consumption we face when we are not using virtual tools like Microsoft Teams.

The more we use and get involved with the product, the more we learn. Overall, I rate the product an eight out of ten.

In my company, we use Microsoft Teams for one-to-one interaction with team members or to schedule meetings. One can also have stand-up calls or have meeting rooms in Microsoft Teams.

The most valuable feature of Microsoft Teams is its UI.

There are a lot of frequent updates, which is a shortcoming of the tool. For improvement, there should be a lesser amount of frequent updates in Microsoft Teams.

I have been using Microsoft Teams for three years. I don't remember the version of the solution.

It is a stable solution.

It is a scalable solution.

I don't remember the name of the solution I used in the past.

The initial setup of Microsoft Teams is straightforward since you just need to install it from Microsoft's website.

The solution's deployment can be done in three to four minutes.

The solution is deployed on the cloud.

The installation phase of Microsoft Teams can be done in-house.

I would recommend the solution to those planning to use it.

Overall, I rate the solution a ten out of ten.

We use Microsoft Teams in our company for so many things, including Outlook and Excel.

All the features of the tool are good. Its feature that allows for meetings is very good. The solution's performance has also been good, and there have been no issues. I rate the performance of the solution a ten out of ten.

The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools. In short, I would like to see AI integrations.

I have been using Microsoft Teams for almost ten or twenty years. I am using the solution's latest version.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 2,000 employees in my company are using it.

The solution is used regularly.

The IT team does the setup, so I don't know the complexity of that.

The time taken to deploy the solution is not more than five to ten minutes.

The solution is deployed on the cloud.

For deployment and maintenance, we need five people, of which two to three are managers and three or four are associates.

I haven't experienced any ROI using the solution.

There is a need to pay for the licensing, but I am not sure about the amount, though I know that the payments are made on a yearly basis.

It is not an expensive solution.

There are no extra costs in addition to the standard licensing.

It is the best solution for communication. You can see everything, including whatever you are communicating with employees. Whenever you want to have a meeting, it's very quick.

Overall, I rate the solution a ten out of ten.

Our customers use the solution as a communication tool with functionalities for chatting, scheduling meetings, and integrating with Office 365.

The solution helps us with scheduling meetings. It also allows us to share information using chat in-between. 

The solution provides good flexibility in terms of integration with Calendar and Outlook, and Email.

The solution could be lighter in terms of storage performance. At present, it is heavier for the machine.

We have been using the solution for more than ten years. At present, we use the latest version.

The solution is relatively stable. Although, I initially encountered a downtime issue. Also, last week, Microsoft had a huge problem across the world. While I was starting a meeting, all the instances went off. It is a general problem and not specific to the version or application I am using currently.

The solution is highly scalable. I rate its scalability an eight out of ten. It still has a scope for improvement.

The solution's initial setup process is easy. I never had any problem changing the headset and using the new ones to mirror my screen.

The solution generates a good return on investment.

I advise others to have machines with good memory, power capacity, and processor. I rate the solution an eight out of ten.

We use the solution for communications within the organization.

The solution's stability could be better.

We have been using the solution for five to six years.

The solution's stability is a six or seven out of ten. We encounter critical issues sometimes.

The solution's scalability is a six or seven out of ten. We have 20-25 users in our organization.

It is easy to coordinate with the solution's technical support team in case of queries.

Positive

The solution's initial setup process is easy. The time taken for deployment depends on specific requirements.

It is an excellent solution. I recommend it to others and rate it an eight out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams. 

We use the solution as a collaboration platform to do telephone service, chat, and share documents. 

The solution is simple and present in many devices at one time. 

The product's support can be better. 

I have been using the product for two years. 

I would rate the product a nine out of ten. 

My company has 2700 users for the product. I use the product every day. 

The solution's support is good sometimes and other times not. 

Neutral

I also use Zoom and Cisco Webex for meetings. However, I have found that Teams is easier to use. 

I would rate the product a nine out of ten.