SyedAbid Hussain - PeerSpot reviewer
Snr. Cloud Infrastructure Architect at LogicEra
Real User
Top 5Leaderboard
A scalable and flexible solution to schedule meeting and chat remotely
Pros and Cons
  • "The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
  • "The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."

What is most valuable?

The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat. 

What needs improvement?

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

For how long have I used the solution?

I have been working with the solution for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability a ten out of ten. 

Buyer's Guide
Microsoft Teams
April 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,063 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the product an eight out of ten. Sometimes, when you share the screen with a client it goes blank. It becomes clear once you rejoin the meeting. I think this is a bug or a drawback.  

Which solution did I use previously and why did I switch?

I have used browser-based applications like Zoom but find Teams to be much more flexible. 

How was the initial setup?

I would rate the tool's setup a nine out of ten. You just need to log in and download the file to get started. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Alessandro Di Tocco - PeerSpot reviewer
Data Science Intern at Cegeka
MSP
Helps with internal communication and share documents
Pros and Cons
  • "I like the video call and document-sharing features."
  • "The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month."

What is our primary use case?

I use the Teams for internal communication like to reach my colleague and share information. 

What is most valuable?

I like the video call and document-sharing features. 

What needs improvement?

The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month. 

For how long have I used the solution?

I have been using the product for five to six months. 

What do I think about the stability of the solution?

The product is stable most of the time and I would rate it around six to seven out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable and my company has 400 users for the product. 

How are customer service and support?

The product's support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

Teams' setup is easy and I would rate it around eight to nine out of ten. 

What's my experience with pricing, setup cost, and licensing?

I use Teams' free version. 

What other advice do I have?

I would rate the product a seven out of ten. Teams works very well for a medium to big company. I don't think the tool is the best when you are the only person and want to reach anybody. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Teams
April 2024
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,063 professionals have used our research since 2012.
ERP Manager with 1,001-5,000 employees
Real User
It lets me chat with anyone in the organization and share files
Pros and Cons
  • "In general, Teams allows me to connect with anyone in the organization and share files with the team."
  • "The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click."

What is our primary use case?

We mainly use Teams for meetings and video chatting.

What is most valuable?

In general, Teams allows me to connect with anyone in the organization and share files with the team.

What needs improvement?

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

For how long have I used the solution?

I've been using Teams for about four years. 

What do I think about the stability of the solution?

I can't say that Teams isn't stable. The only issue we have is the call quality. Sometimes it blurs, or the video stops. However, that could be a connectivity issue that isn't directly connected to the tool. 

What other advice do I have?

I rate Microsoft Teams eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CIO & General Manager at Almarai Company Limited
Real User
Helped us work from home by providing collaboration, meetings, and video calls
Pros and Cons
  • "It has allowed for collaboration during the COVID-19 situation (work from home)."
  • "Whiteboard should be standard rather than an app."

What is our primary use case?

  • Collaboration
  • Meetings
  • Voice, video calls, and chats

How has it helped my organization?

It has allowed for collaboration during the COVID-19 situation (work from home).

What is most valuable?

  • Calling
  • Setting up teams
  • Meetings
  • File transfer

What needs improvement?

Whiteboard should be standard rather than an app.

For how long have I used the solution?

Six months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Engineer at a comms service provider with 501-1,000 employees
Real User
Secure solution with an easy initial setup process
Pros and Cons
  • "It is a stable solution."
  • "Signing up for a new device for the solution is challenging."

What is most valuable?

The solution's most valuable feature is its ability to share documents easily.

What needs improvement?

It is challenging to sign up for a new device for the solution. It could be better.

For how long have I used the solution?

We have been using the solution for three years. At present, we use the latest version.

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

We have more than 2000 solution users in our organization. I rate its scalability a seven out of ten.

How was the initial setup?

The solution's initial setup is easy. I rate the process a nine out of ten.

What other advice do I have?

The solution is very secure. I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ajenthan Aiyathurai - PeerSpot reviewer
Group Information Technology at NVCL Group
Real User
Top 5
A friendly and easy-to-install solution with a straightforward setup
Pros and Cons
  • "Microsoft Teams is a friendly and easy-to-install solution."
  • "I would like to receive fewer updates from Microsoft Teams."

What is our primary use case?

I use Microsoft Teams for studies and official purposes.

What is most valuable?

Microsoft Teams is a friendly and easy-to-install solution.

What needs improvement?

I would like to receive fewer updates from Microsoft Teams.

For how long have I used the solution?

I have been using Microsoft Teams for 10 years.

What do I think about the stability of the solution?

I rate Microsoft Teams ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a nine out of ten for scalability.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

The solution’s deployment took only a few minutes. Only one administrator is required for the solution’s deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We need to pay for Microsoft Teams' licenses on a yearly basis. Microsoft Teams is a cheap solution.

What other advice do I have?

I am using the latest version of Microsoft Teams. Around 50 users are using the solution in our organization, and we have no plans to increase the usage.

I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohamed Wahba - PeerSpot reviewer
Founder and GM at IT-Enterprise
Real User
Top 5
A communication tool that works as a channel for project discussion
Pros and Cons
  • "The solution integrates with project management products like Jira."
  • "The solution should improve its user interface and recording features."

What is our primary use case?

We use the product for communication and as a channel for discussion on projects. 

What is most valuable?

The solution integrates with project management products like Jira. 

What needs improvement?

The solution should improve its user interface and recording features. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. My company has 6000 employees. 

How are customer service and support?

Our first line of support is within the company. If they cannot resolve it, we open a ticket and get an immediate response from the Microsoft team.

Which solution did I use previously and why did I switch?

The product is better than Zoom in terms of features and capabilities. 

What about the implementation team?

Our team did the solution's implementation. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Engineer at a consultancy with 51-200 employees
Real User
A reliable product with good availability
Pros and Cons
  • "The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."
  • "The solution's login process could be more straightforward."

What is most valuable?

The corporate world widely accepts the solution for virtual meetings. Also, it has good availability.

What needs improvement?

The solution's login process could be more straightforward. It takes four to five minutes to load. They need to improve their login speed. Also, its UI needs to be easy and accessible. In addition, the name and picture display options once we log into the meeting should be more flexible.

For how long have I used the solution?

We use the solution to schedule meetings or virtual calls with customers and vendors.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The solution's initial setup is easy if you have a Microsoft account.

What's my experience with pricing, setup cost, and licensing?

We don't have to pay for the solution.

Which other solutions did I evaluate?

In comparison, Zoom has a faster login process. Also, it has better UI and security features.

What other advice do I have?

It is a good and trusted tool from a security perspective. Also, it is the best solution for corporate use cases. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user