Microsoft Teams Reviews

I use the solution for messaging and chatting. 

The solution needs to improve the APIs. 

I would rate Microsoft Teams stability a nine out of ten. 

We have an internal technical team and at times it gets resolved before escalation. 

The product setup is easy. 

I would rate the solution a seven out of ten. 

I use the Teams for internal communication like to reach my colleague and share information. 

I like the video call and document-sharing features. 

The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month. 

I have been using the product for five to six months. 

The product is stable most of the time and I would rate it around six to seven out of ten. 

The solution is very scalable and my company has 400 users for the product. 

The product's support is good. 

Positive

Teams' setup is easy and I would rate it around eight to nine out of ten. 

I use Teams' free version. 

I would rate the product a seven out of ten. Teams works very well for a medium to big company. I don't think the tool is the best when you are the only person and want to reach anybody. 

I use Teams for meetings, chats, and outgoing calls.

Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.

Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.

I've been using Teams for a year and a half.

Teams is stable, though there are very occasional problems with flashing when screen sharing.

We previously used Skype, but Teams is more user-friendly and syncs with Outlook.

The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.

Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.

We mainly use Teams for meetings and video chatting.

In general, Teams allows me to connect with anyone in the organization and share files with the team.

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

I've been using Teams for about four years. 

I can't say that Teams isn't stable. The only issue we have is the call quality. Sometimes it blurs, or the video stops. However, that could be a connectivity issue that isn't directly connected to the tool. 

I rate Microsoft Teams eight out of 10. 

We use the solution for group meetings.

One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient. Additionally, this solution integrates well with Outlook, which is part of the bundle, and other applications such as your calendar.

This solution is not as popular for companies to use as other solutions making it a disadvantage.

I have been using the solution for a couple of months.

We have approximately 260 people in my organization using this solution.

I have used Zoom previously and I have found there are technical problems frequently, such as the meeting or voice cuts out. This can happen even if the same network is used. The quality of voice is better with this solution.

I would recommend this solution to others because I have had good experiences.

I rate Microsoft Teams an eight of out ten.

We primarily use the solution for team conversations.

For example, I use it for filing team documents, although, for individual notes and things of that nature, I might use OneNote. I'm using it more and more now for video conferencing within the organization. I haven't really used it too much outside of the organization, although my plan is to use it outside of the company in the near future.

Began using for team documents and plans.  

Teams provides a strong capability to consolidate all collaborative capabilities related to a team in one platform.  This is especially important for project teams where the team members are spread across geographic locations and time zones. 
Incorporates improve and new collaborative tools such as Lists, Plans, Tasks into the tool that integrate into Outlook for notification and response to the assignements.  These capabilities are truly game changing in project management and delivery in the COVID-19 world

In the past three months of continuous improvements the tools have improved and simplified collaborative efforts dramatically

This solution is great for ad hoc video conferencing. It's so easy to start a meeting. We're finding more and more uses for the Teams video conferencing features. I'll be honest, it's a bit of a challenge for people to use the video aspect. The tendency for people is to not turn on their camera because they don't like the way they look or they're not able to sit in their pajamas during meetings if there's video involved. However, it's been a game-changer since the pandemic as it allows us to keep in touch with our teams remotely.

Microsoft has delivered integrated tools and collaborative capabilities that continue to strengthen and bring great value to Teams.  This positions Teams as the collaborative tool that will soon become the standard in the market for capabilities.  The document and plans/assignment improvements are game changes from a simplicity and functionality perspective.

I really like the video conferencing, and the reason is because of the simplicity of scheduling and using the software. Since I'm using Outlook for my email and calendar management, and it's connected with everything. It's just a click of a button to schedule a meeting, and then, to activate or to start the meeting, it's just another click of a button. Everything is streamlined and simple. 

The seamless integration and easy coordination with mobile devices is a wonderful aspect of the solution. It's great that, even if I'm not at my desk, I can still attend the Teams video conference and interact in the same way that I would if I were at my desktop.

There's an option to blur the background or to completely change your background. That's very helpful as we now use the solution to replace stand-up meetings. It removes background distractions for other users and allows participants to have a bit of privacy.

I have a regular meeting with a couple of people on my team, and normally, we would meet at somebody's desk or in an office or in the conference room. With Teams, we can all attend, and all see each other and we can have the same outcome as we would if we were all in the same room. While digital meetings as opposed to in-person meetings takes a bit of time to get used to, the learning curve is short because of the seamless integration.

What would really help is extending the time that you're active on the mobile device because I can't find a way in Teams to restart the app automatically. For instance, in Teams, we use it as an organization for instant messaging and for text messaging. The problem is if I restart my mobile device, I have to remember to restart Teams in order to get the text messages on my device. It's not automatic.

The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.

I've been using the solution for year now.

I haven't run into a problem with stability and I have not experienced any crashes, bugs, or glitches in the Teams App. You must remember this is a web app though.  Any performance or stability issues that I have experienced were related to Internet service issues and not the Teams App.

I haven't run into a problem with the scalability of the solution. I've used it at my last job with teams that are as small as 15 people and the thing that's nice about it is that I can be part of a dozen teams and it easily maintains the communication to all the teams separately so conversations stay organized.

We're business consultants, and, right now, there are about a dozen of us using it. The consultants are located in different geographic areas of the US, and there are even people working in India that are using Teams. Geographically, the solution expands to make communication possible anywhere.

The organization I work with now, as I understand it, has plans for increasing usage. Right now, it's rather limited in terms of who is using it. Maybe 20% of the people on staff are and there's about a hundred people on staff in total. 20% of those people using Teams in a relatively limited way. Frankly, I'm trying to encourage people to use Teams and drop other video conferencing tools.

I don't know how technical support is, to tell the truth. The type of technical troubleshooting I use for Teams is basically just seeking answers on the internet. I typically Google something if I don't understand an aspect of the solution.  There are community boards and that sort of thing. It's worked out pretty well for me. I've never had a crash or a bug though, so I've never had to reach out to technical support to get them to get me back online or to sort out an issue of that nature.

We haven't used a different solution previously. This is the first video conferencing suite we've adopted in the company.

The initial setup is web-based in terms of the style of set up and is very straight forward. I use the web-based setup because I wanted my experience to be the same no matter what device I use. As an example, I can use my work laptop, or my Chromebook or tablet and I have the capabilities to see and interact in the same way.

There's an initial challenge though because if people that have the app have it installed on their laptop, for instance, and they're running an application on their device, it has a different look and feel compared to what's on the web version.

We have one person to deploy and maintain the solution. It's actually a part-time role. It's one of the consultants who maintain it as part of his other duties. He's in charge of desktop devices and desktop applications. 

When a new person needs to be added, he just sets up the laptop and gets everything ready. He also maintains the license. With Microsoft 365, it's pretty straightforward. I just access the Office app or service and it installs directly. I may access the app through the cloud anyhow, so there's really no maintenance to do.

We have an employee in house that maintains the licensing, however, we install the solution ourselves for the most part.

I don't handle the payments for the service. It's not my department.

We're using the latest version of the solution. We just get the solution from the cloud, so it's always the most up-to-date option.

I've noticed, since the pandemic, that, as of maybe three or four months ago, Teams was much more widely accepted in Europe than in North America. I believe this is starting to change.  Recently though (late 2020) this has changed and especially since the roll-out over the summer and fall of improvements in collaborative document, planning and tracking capabilities.

I would recommend marketing the tool to people by showing demos of the capabilities for people and actual use cases. If I were trying to bring this into a new company I would ask people what they were doing for communicating with teams, or how they were using text messages, collaboration tools, video conferencing currently, etc., so that I could actually demonstrate how to do that same thing. 

There's literally hundreds of text tools, collaboration apps and video conferencing options on the market. The key to a business' success at communication is to ensure the various teams are all on the same platform or using the same tool.

That doesn't mean everyone in the company needs to use it the same way. If they're using the same tools, then at least, the base platform is the same and your company can build on that. Rather than Google docs for one thing and Microsoft Teams and, OneDrive, SharePoint, and all of these different tools, you've got to kind of pick a lane.

I would rate the solution overall at about an eight out of ten. That's due to the simplicity and ease of use. There are great features available. However, it loses a few points because the setup and the admin capabilities are different across platforms.

Our use case is mostly for screen sharing and video conferences. I'm a solutions architect/systems engineer and we're a customer of Microsoft. 

The video conferencing would be the best feature. One of the main reasons for moving to this solution is that it's included with our Office365 subscription. As a company we were already paying to use it. 

I would like to be able to see a larger number of participants in the gallery view, that would improve the product. I think the ability to integrate with other team's scheduling, for example, with people outside the organization would be a good feature. For example, most of our business partners work for Dell and EMC and they also use Teams. It would be great if we could pop on a video conference with them where screens were shared and we could at least see information on each other's calendars or some sort of external scheduling feature.

I've been using Teams for the last seven months. 

It's a stable solution. 

The scalability is pretty good, our entire company uses it and we're about 60 people which includes engineers, sales, administrative, accounting, shipping and receiving.

We used Skype previously and switched because Teams is included in our Microsoft package so we were paying for it anyway. 

The initial setup is pretty straightforward, it's part of an easy to manage subscription.

(November 2020)   Now, several months and a pandemic since my original review, I'm happy to say that the product has improved with better performance and increased functionality.

We use this solution for all the meetings that we used to have on premise. In the current situation, Teams is a good alternative. We are customers of Microsoft and I am chief specialist of MMS. 

I think the screen sharing feature is the most valuable. 

I think it would be helpful if the whiteboard tool was embedded in the solution rather than having to deploy or download a tool for this. I also don't like it that the toolbar sticks to the screen during meetings. There should be an option to remove or at lease minimize it as it obstructs the view. 

We've been using this solution for four months. 

Stability is very good, we've had minimal crashed. In fact, the internet infrastructure that we have is also good, so I haven't had any problems.

I have also used Zoom which I think is more popular than Teams in terms of being able to include more people and ease of use in video conferencing. Nevertheless, I think both are good tools.

The initial setup is pretty straightforward even if you're not an IT person. It's just a matter of downloading the application and it will be set up on your desktop. There are probably close to 500 users in our company that use it regularly. 

I'm a business user so I'm not talking from an IT perspective but I believe there has been a return on investment because Teams has seamlessly allowed us to continue to do our work over the lockdown period. I can't put a value on that but it has benefited the company.

There is some room for improvement, so I would rate this solution an eight out of 10. 

I primarily use the solution for office meetings.

The solution is perfect for meeting purposes, which is how we mainly use it.  

The product has the capability to allow me to do recordings of any session which is very helpful. When the meetings are happening, I'm also able to text with people as a secondary form of communication. 

 I can use the calendar aspect with it to track my day and to know what I'm going to do. 

For collaboration purposes, it's been very, very handy to use, and it's great for chat purposes. It's nice to not always have to pick up the phone when you can just chat via teams instead.

You can easily integrate with other applications quite easily.

There's definitely room for improvement. 

With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use.

In order to avoid others using it, it needs a password of its own. I don't know how to do that. Maybe Microsoft can make it so that there is a provision for multi-users on a particular system.

I've heard that hackers are beginning to jump on meetings like they were on Zoom previously. This needs to be addressed immediately.

I've been using the solution for the past two to three years at this point.

The solution is very stable. It doesn't have any bugs or glitches. It doesn't crash or freeze. It's great.

I've never tried to scale it personally, however, I do believe it would be possible to do so.

Microsoft's technical support for Teams is fantastic. We're quite satisfied with its level of service. They are very responsive and knowledgeable.

Our organization may have previously used WebEx. I believe we also used Skype occasionally.

I use a few different solutions right now. I use Zoom practically every day, even with my kids at home. I use Microsoft Teams for office meetings practically every day. I'll be joining a session very soon, and I'll be using Cisco Webex for that. It varies as to which I use. I'm not exclusively on Teams.

We're a customer of the solution. We aren't a reseller.

We have the solution in house, so we have an Azure engineer in-house.

I'd recommend the solution; it's a fantastic product.

I'd rate it eight out of ten overall.

We use this solution both for our internal team as well as with our customers and suppliers who participate in some meetings. We are a corporate partner of Microsoft and have an integrated package with all the licenses from Microsoft. It includes the majority of products such as Office 365, SharePoint, and Azure. I'm the senior project manager, IT services.

This is a collaboration tool so in the current situation, the most important thing for us is to be able to continue to run our business in a collaborative manner. Given that nobody is working from the office and there's no way to meet formally to discuss key challenges and discuss work updates, moving to this solution was a good option. Since we started using it, our productivity has increased and we are very coordinated with each team member. 

I think the video calling and the calling facility are valuable features as well as the ability to create multiple channels and tools so that you can record your information. It's a good solution.

One of the issues we have is that sometimes when you're trying to share your screen the solution crashes. The problem occurs quite frequently and it's an issue across multiple users. It's been reported to technical support but there seems to be some bug there. That should really be improved. I haven't experienced any other difficulties. 

I'd like to have the ability to increase the number of participants in a meeting as an additional feature. For now, you can only see a maximum of nine people in a single screen. I believe that Zoom enables the ability to see 20 plus people during video conferencing. I'd also like to see a screen sharing option which would include sharing of videos. 

I've been using this solution for a year. 

It's a stable solution, the only challenge being the screen sharing portion and that the solution sometimes crashes when you share your screen. It's hard to say whether this is a Teams problem or our problem. 

I think the system is quite scalable. 

I think Microsoft technical support is on point. It's good because I was involved in one of the technical issues we were having and they provided us with good support. 

The initial setup was very easy. It's deployed on cloud and you just need to set up your organization based on the kind of access you want to give the user. It's very easy to configure. It's not so complicated that you need specialized resources to maintain the administration part of Microsoft Teams.

My recommendation is that if you look into the majority of the end users who are using laptops or desktop computers, we're predominantly using the Microsoft operating system and the Microsoft Office network. I think it's better to have one common system which is an integrated solution. It makes it much easier for anyone to get the benefit of this solution. 

I would like to see some improvements in this solution but I would still rate it a nine out of 10.