Microsoft Teams Reviews

We use the solution for recording meetings and preparing education for our YouTube channel.

It's a very flexible program.

We can do screen sharing very easily.

It's good for recording sessions. 

Sometimes, I can't see if a person came into the meeting; however, when I go and look at the session at the end, I can see who has come and gone from the meeting.

The transcription feature is great. I can copy it and create a document out of it. 

It's quite stable and issue-free.

The solution can scale. 

The room feature could be better. I like the visibility we get when we use Zoom, for example. I'd like the rooms to be set up more like that. I'd like more room management features. 

I'd like Microsoft to start adding more AI functionality into Teams.

I use Teams all of the time for work. I've used it for about two years at this point.

I've never had any issues with stability. There are no bugs or glitches, and it doesn't crash.

The solution scales well. It's easy to implement new users.

We all use Teams in my company. We have about 80 people using it. 

I've never had any issues with the product. I've never had to reach out to technical support.

I have used Zoom in the past for virtual meetings. I only use it occasionally. I have noted some stability issues with it that I haven't noted in Teams. I don't have a license for Zoom. I haven't seen the backend administration features.

I did not handle the setup process. It was automatically deployed to my laptop. 

We do not have to do any maintenance tasks. However, we do have an administrator. He may have maintenance tasks. 

We have an Office 365 license which includes Teams in the product. I'm not sure of the exact cost of the solution. 

I'm an end-user.

I'm not sure which version we're using. 

We save our meetings in the cloud when we use the solution. 

I would recommend the solution to others. I know that Microsoft has begun to add AI to its products. However, this hasn't happened in Teams just yet. Once they start adding AI, it will become even better - and it's already very good.

I'd rate the solution eight out of ten.

I primarily use live chat. The chat is used mostly to communicate with all departments in my company.

There is a good option for you to make group chats. Communication is really easy to handle. It’s easy to make groups and intimate chats when you need to.

It is a stable product.

The initial setup is easy.

It's a really good application, a good program. However, maybe the whole UI could change a bit in the future. After a while, it gets to be too much of the same in the eye of the customer. Maybe they need a column, or maybe a background, or something like that to mix things up.

They need to improve the scalability of Teams.

I’ve been using the solution for six months.

Stability is not a problem. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable, and the performance is good.

The solution can scale. However, it could be better.

We have about 200 people using the solution right now at our organization.

I’ve never had to reach out to support as I’ve never had any issues. It works well. I can’t say how the technical support is, however.

The initial implementation was actually not made by me. However, I saw the process and it's pretty straightforward. There was nothing that I saw that would lead me to believe it would be complex.

I’m not sure about the pricing. I’m not sure if we have to pay anything.

I am a customer and an end-user.

I’m not sure which version of the solution I’m using right now.

I’d invite potential new users to use it or try it out. You can have access it from any device, and it’s great if you want to access data or information.

I would rate the solution nine out of ten. It’s great. However, the UI could be better, which is why I didn’t give it perfect marks.

We use this solution for video conferencing.

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

We have been using this solution for two years. 

This is a reliable and stable solution. 

This is a scalable solution. It integrates with a lot of Microsoft software.

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

We used an integrator to complete the installation. 

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

I'm using Microsoft Teams for meetings, training, work, file sharing, and its other features. Working and consulting for Microsoft Teams are my principal roles. The app is my best friend.

The feature I like most in Microsoft Teams is the ability to work on the same file with other people, for example, on Microsoft PowerPoint, or Microsoft Excel, without needing to share the file via email. I also like that I can be updated and I can understand the status of work or the status of a task.

What I'd like to improve in Microsoft Teams are the calendar management and task management tools, because they're not easy to use. They're not user-friendly. For calendar management, I prefer to use Outlook, for example, I send a calendar or update a meeting through Outlook rather than Microsoft Teams.

An additional feature I'd like to see in the next release of Microsoft Teams is the ability to monitor my working activity, particularly to understand how many hours I spend every day on each task or work I do, for example: on PowerPoint or Excel. I would like a personal dashboard that I can consult to understand where I spent my time during my work journey.

I've been using Microsoft Teams since 2019, so it's three years of usage.

Microsoft Teams is a very stable app. I didn't notice any issue or problem with it, even in the past year, so it's stable for me. I use it every day.

Microsoft Teams is a scalable app.

I don't use Microsoft Teams support because when I have a problem with the app, I just contact the IT department. We have internal support for the app in the company.

I used Skype for Business before switching to Microsoft Teams. I switched because there are several differences between the two apps. The main difference is that Skype for Business doesn't allow file sharing between users, and doesn't allow users to work on the same file, versus Microsoft Teams which is optimized for file sharing and work collaboration. Another difference is that Microsoft Teams is more user-friendly than Skype for Business. For example, if I search for a contact on my contact list, it's simpler to do compared to searching for a contact on Skype for Business. Microsoft Teams also saves conversations on the chat panel, while Skype for Business archives the conversation on my email, creating spam in my mailbox. These are all the reasons I prefer Microsoft Teams over Skype for Business.

I evaluated Skype for Business, Google Meet, and Zoom.

For virtual meetings, I use Microsoft Teams and Skype for Business. I also use Google Meet and Zoom. I used Skype for Business for one year in 2019, but after 2019, I started using Microsoft Teams, and I'm still using it.

My rating for Microsoft Teams is eight out of ten.

We use Microsoft Teams for meetings and other operations, such as raising hands, sharing screens, and sending chat messages.

Ms Teams has improved our efficiency. Travelling to and from physical meetings takes time due to traffic situations. Besides it improves physical safety because we spend less time on the road.

The most valuable feature of Microsoft Teams is the ability to create Google calendar invites. When I click on that option to create an invite, it will go straight to Google in my web browser, and will creates the meeting placeholder. I'm then able to share it with other people by entering their email addresses in the provisioned location. I've not seen that option in Zoom. Additionally, the solution has high performance, and the video and quality of the calls are good. It has all the features that I need.

If the Ms Teams process is closed, the next time a user attempts to open Teams, it takes a while to load. I'm not 100% certain whether system resources have anything to do with this, but in my experience, when the Ms Teams process is already running, Ms Teams loads quicker. On the other hand, Zoom (and even Google Meet) tend to have a faster loading time.

I have been using Microsoft Teams for approximately three years.

Microsoft Teams is a stable solution.

I have found Microsoft Teams to be scalable for what I have used it for. I have not tested the solution for more than 10 users at one time.

We have approximately four people using this solution in my organization. We use the solutions approximately every two weeks.

I have never needed to contact the Microsoft Teams Technical Support channel. I have not had any problems with the application.

Positive

I have previously used other solutions, such as Zoom. 

Zoom is a more lightweight solution and is easier to use than Microsoft Teams.

The setup of Microsoft Teams is easy for a technical person like me. But a regular user may have a slight challenge with the process of activating an account on Ms Teams.

The multifactor authentication of Ms Teams can prove to be a challenge for a non-technical person.

I rate the setup of Microsoft Teams a three out of five.

We install Teams in-house.

We are using the free version of the solutions. Zoom gives a time-limit of 40 minutes for more than two attendees and automatically ends the meeting. You'd need to connect back to be able to resume/continue the meeting. The free version of Ms Teams does not seem to have a time limit. At the time I was doing this review, I was on a Teams meeting that had gone beyond 3 hrs 30 mins and it was still going on.

I rate Microsoft Teams an eight out of ten.

We use Microsoft Teams for everything, it's a corporate solution for online meetings, sharing information, and collaboration.

It has facilitated interaction with our colleagues and with clients. In addition, we can also have better access to information

When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform.

It is easy to use.

Because many companies use a variety of tools, the main feature could be to integrate the ability to participate in any meeting regardless of the platform they are using. For example, if you are invited to a Google Meet session, you should be able to join it without the need of having installed the specific client to attend that meeting.

It would be the best opportunity to create an abstract of which online collaboration tools are being used to avoid installing Zoom, Teams, or WebEx. It's currently the best time to try something new; I know it's technically difficult or perhaps impossible, but that should be a good starting point. Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial.

< 3 years (before we were using Skype for Business)

One of Microsoft Teams' most valuable features is its stability.

In terms of scalability, I don't have that information. We are a company with more than  130,000 employees. Even for large events, Teams  works flawlessly. I don't believe there are any scalability issues.

We have been using allways Microsoft Unified Collaboration solution. 

Pricing is an area where I lack visibility.

This selection is done at company level. I have no influence on the selection.

I strongly recommend Microsoft Teams to others who are considering using it.

I would rate Microsoft Teams a nine out of ten.

We use Microsoft Teams in venture employment and internally we use it on a daily basis to communicate with offices, departments, and anything related to keeping the communication within the organization.

It's a very simple software that's very easy to understand.

There are a couple of faulty areas that need improvement. The interface could be a little bit more user-friendly. 

When you click on files, pictures, or PDFs when someone sends them to you on Teams, they don't always appear on the system; you have to go back and click again. To be able to see pictures and documents for the first time is something that needs to be improved.

One thing I would like to be able to do is ping more conversations than I currently can. We can currently only ping 15, but I'd like to see new features that allow for 20 or 25 pings; that would be good.

I have been working with Microsoft Teams for a couple of years.

I believe that we are working with the latest version.

It is deployed within the organization.

Microsoft Teams is a stable solution.

This solution is used by almost everyone in our organization. I would say there are more than 2,500 users.

I once contacted technical support because I needed to change something I didn't have permission to change. That was the only reason I needed to contact them; otherwise, there is no reason.

Out of five, I would rate them a five.

Positive

The initial setup is easy.

My understanding is that there are licensing fees, but I'm not sure how much they might be.

I would rate Microsoft Teams a nine out of ten because it is software that many people are familiar with. For example, if you have someone who needs to communicate with Teams, they will have the necessary software. There is a limited amount of information on both sides. It's not a lot of information to confuse you; it's straight to the point. It's also very good and easy to use.

Primarily we are using Microsoft Teams to facilitate collaboration during events and meetings. All of our meetings are voice and video. We are also using it for document sharing.

We use a file folder structure for maintaining all of our documents. There are version controls for projects that are completed and help to maintain the documentation.

Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository. At this time, we spend four or five hours a day communicating using Teams.

The main features that we use extensively are voice and video calling. They have improved these features and the improvements are happening continuously. 

The other feature that we like is the repository, which is used for knowledge management. It integrates with SharePoint, where we can store and retrieve documents, maintain version control, and collaborate with each other.

I like these aspects of it, but this is a feature-rich product and I am probably not even aware of all the features that it has.

Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home. Currently, we use broadband, and even the little variations that happen can throw you out of a meeting. It seems that you get disconnected really fast.

It takes a long time to load, which is something that could be improved.

Having a dial-in feature would be helpful because it would allow more people to be included in meetings.

I have been using Microsoft Teams for almost two years.

This is an extremely stable product and we use it on a daily basis. Since we have been on the cloud, I haven't seen any failures that have been the fault of the service. As long as our internet is up, it is working.

I don't see scalability as an issue. Initially, we had fewer licenses than we do now. As we expanded, we acquired more licenses and added more team members to the platform.

From what I recall, we started with about 500 licenses and we now have closer to 2,000. Two weeks ago, we had about 700 regular users. Adding users was seamless from our perspective, although you have to make sure that your network is configured properly, otherwise, there may be issues with performance.

I do not speak with Microsoft support directly. When I have a problem, I simply call my support staff.

I have used similar solutions and I wouldn't say that Teams has the best in terms of voice and video calling, although I have seen continuous improvement over time and I am happy with that. For example, we used to only see four people on a video call, and it has been increased to nine. These kinds of improvements are good.

On the other hand, when compared to other collaboration software, it is more bandwidth-intensive and takes longer to load. In general, it is heavier.

Prior to using Teams, we had been using Microsoft Exchange 2013. We migrated to Office 365 two years ago, which includes Teams as part of the package. While we were still using Exchange, we ordered Skype. From my perspective, Teams is much more stable than Skype. I found that if we used Skype in a very small network, for example with three routers, then it would work fine. Otherwise, we had issues with quality and stability.

The initial setup is easy, as most products from Microsoft are. It follows the same idea and is not difficult. We have the E3 subscription, so we are always using the latest version.

When we migrated from our Microsoft Exchange platform to Office 365, we had consultants come in to assist us with that. We also had some guidance from Microsoft.

The pricing for Teams is very competitive.

We did look at a couple of other products as well, including Zoom. Because of issues regarding security with Zoom, we only use it very rarely.

Network performance does impact teams, but Microsoft does give recommendations as to how the internet and network should be set up. If you follow these instructions then there will be fewer problems to fix. Essentially, if you are implementing this product then you need to very clearly understand the network requirements. Tweaking things on the network side is very important.

Overall, this is a very good collaboration product and the only thing stopping me from giving it a perfect grade is the heavy bandwidth usage.

I would rate this solution an eight out of ten.