We use Teams for meetings because it comes with features for collaboration and document management.
IT Solution & Application Director at Delta Samudra Abadi
Seamlessly integrates with Office application and helps with document management
Pros and Cons
- "The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
- "The solution needs to be more stable. I have found Zoom to be more stable than Teams."
What is our primary use case?
What is most valuable?
The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years.
What needs improvement?
The solution needs to be more stable. I have found Zoom to be more stable than Teams.
What do I think about the scalability of the solution?
My company has six users for Teams.
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How are customer service and support?
Microsoft's support is good enough for me.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Zoom but find it to be less competitive than Teams. Zoom does not offer integration with documents, calendars, etc.
How was the initial setup?
Teams' setup is easy and takes less than a day to complete. There isn't much configuration involved since everything is on the cloud. The solution's deployment is not a rocket science.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive.
What other advice do I have?
I would rate the product a nine out of ten. You will get the full benefits of the solution if you use collaboration and document management.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Product manager at CLM Software
A scalable solution that can be used to discuss confidential matters among organizations
Pros and Cons
- "What I use the most is the plugin or the optimization feature."
- "Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."
What is our primary use case?
I used Microsoft Teams for work, and I like the usability of the solution here in Brazil. A lot of my colleagues always complain about Microsoft Teams, saying that the solution wastes a lot of machine capability, but I don't have a problem with that. Microsoft Teams works just fine with Outlook, and I have no problem using the solution. I like how sharing the screen or specific windows with Microsoft Teams is easy. I have no problem with the stability of the solution.
How has it helped my organization?
We have an open team; other organizations can find and talk to us on Microsoft Teams. We don't have to talk about work using other solutions like WhatsApp. We choose WhatsApp because it's easier for us. However, when I want to speak about something more confidential, I do it on Microsoft Teams. Whenever I talk to a partner, we talk on Microsoft Teams, as our platforms are open to each other. I utilize Microsoft Teams to discuss confidential matters.
What is most valuable?
What I use the most is the plugin or the optimization feature. When I want to create a meeting on Outlook, I can automatically share the Microsoft Teams link.
What needs improvement?
Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time.
For how long have I used the solution?
I have been using Microsoft Teams for three years.
What do I think about the stability of the solution?
I rate Microsoft Teams a seven out of ten for stability.
What do I think about the scalability of the solution?
I rate Microsoft Teams ten out of ten for scalability.
How was the initial setup?
The solution’s initial setup is straightforward.
What other advice do I have?
I am using the latest version of Microsoft Teams.
Overall, I rate Microsoft Teams an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Teams
October 2025

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Jedox Consultant at Qbit Aps
An easy-to-deploy solution that provides great file-sharing features and other add-ons
Pros and Cons
- "File sharing is the most valuable feature."
- "To Do tasks’ ease of use should be improved."
What is our primary use case?
We run most projects in Teams. We use it for file sharing with customers and internally. We also use To Do on Teams to follow up.
What is most valuable?
File sharing is the most valuable feature. It is so simple to send a file in chat or a team’s site. It is very useful.
What needs improvement?
To Do tasks’ ease of use should be improved. It should be simplified. The product should also enable users to mention people on tasks.
For how long have I used the solution?
I have been using the solution for probably two years.
What do I think about the stability of the solution?
The solution is stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The product pulls some computing power. More than 40 consultants, developers, and customers use the solution in our organization.
How was the initial setup?
Setting up a Teams site and a project in Teams is straightforward and easy. The solution is deployed on the cloud in our organization.
What other advice do I have?
If someone wants to use the product, they could look at the add-ons provided by it. It has quite a few add-ons. Overall, I rate the product an eight or nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President - Strategy & Client Partnership- Data & Cloud Analytics at a computer software company with 51-200 employees
A very good collaborative tool that provides instant messenger and team collaboration
Pros and Cons
- "Microsoft Teams is a very good collaborative tool."
- "The solution’s initial setup is complex and could be improved."
What is most valuable?
Microsoft Teams is a very good collaborative tool. The solution provides instant messenger, collaboration with teams, and you can do calls. You can use Microsoft Teams to share files and store files. You can use the solution to create your own channel from the perspective of topics and share discussions and files.
What needs improvement?
The solution’s initial setup is complex and could be improved.
For how long have I used the solution?
I have worked with Microsoft Teams for eight years.
What do I think about the stability of the solution?
I rate Microsoft Teams a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate Microsoft Teams a nine out of ten for scalability.
How was the initial setup?
I rate Microsoft Teams an eight out of ten for the ease of its initial setup.
What was our ROI?
Microsoft Teams gives the best return on investment.
What other advice do I have?
Microsoft Teams is the best collaboration tool in the market today.
On average, five people would be required to deploy and maintain Microsoft Teams.
Microsoft Teams is very user-friendly compared to Slack.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director - Service Provider Solutions at Millennium Information Technologies
Useful account syncing, scalable, and easy setup
Pros and Cons
- "The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together."
- "Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth."
What is our primary use case?
For all the meetings and events we are using Microsoft Teams.
What is most valuable?
The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together.
What needs improvement?
Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth.
When someone joins a meeting we are not able to kick them out.
For how long have I used the solution?
I have been using Microsoft Teams for approximately three years.
What do I think about the stability of the solution?
Microsoft Teams is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Teams is good and is easy to do.
We have approximately 450 - 500 users using the solution.
Which solution did I use previously and why did I switch?
I have used Skype for Business and WebEx.
How was the initial setup?
The initial setup of Microsoft Teams is straightforward.
What's my experience with pricing, setup cost, and licensing?
We have a license needed to use Microsoft Teams.
What other advice do I have?
I would advise others to set the parameters correctly for security. You can transfer files between users in the chat window which is helpful.
I rate Microsoft Teams a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Junior Middle Office Officer at a financial services firm with 501-1,000 employees
Easy to implement, great for group chats, and available on multiple devices
Pros and Cons
- "Communication is really easy to handle."
- "They need to improve the scalability of Teams."
What is our primary use case?
I primarily use live chat. The chat is used mostly to communicate with all departments in my company.
What is most valuable?
There is a good option for you to make group chats. Communication is really easy to handle. It’s easy to make groups and intimate chats when you need to.
It is a stable product.
The initial setup is easy.
What needs improvement?
It's a really good application, a good program. However, maybe the whole UI could change a bit in the future. After a while, it gets to be too much of the same in the eye of the customer. Maybe they need a column, or maybe a background, or something like that to mix things up.
They need to improve the scalability of Teams.
For how long have I used the solution?
I’ve been using the solution for six months.
What do I think about the stability of the solution?
Stability is not a problem. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable, and the performance is good.
What do I think about the scalability of the solution?
The solution can scale. However, it could be better.
We have about 200 people using the solution right now at our organization.
How are customer service and support?
I’ve never had to reach out to support as I’ve never had any issues. It works well. I can’t say how the technical support is, however.
How was the initial setup?
The initial implementation was actually not made by me. However, I saw the process and it's pretty straightforward. There was nothing that I saw that would lead me to believe it would be complex.
What's my experience with pricing, setup cost, and licensing?
I’m not sure about the pricing. I’m not sure if we have to pay anything.
What other advice do I have?
I am a customer and an end-user.
I’m not sure which version of the solution I’m using right now.
I’d invite potential new users to use it or try it out. You can have access it from any device, and it’s great if you want to access data or information.
I would rate the solution nine out of ten. It’s great. However, the UI could be better, which is why I didn’t give it perfect marks.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Channel Sales Data Center at Lenovo
User-friendly platform with useful calling options
Pros and Cons
- "Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
- "Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."
What is our primary use case?
I use Teams for meetings, chats, and outgoing calls.
What is most valuable?
Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.
What needs improvement?
Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.
For how long have I used the solution?
I've been using Teams for a year and a half.
What do I think about the stability of the solution?
Teams is stable, though there are very occasional problems with flashing when screen sharing.
Which solution did I use previously and why did I switch?
We previously used Skype, but Teams is more user-friendly and syncs with Outlook.
How was the initial setup?
The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.
What other advice do I have?
Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Business Development Director at Gentres Talent Activation
Video conferencing platform that offers reliability and scalability
Pros and Cons
- "This is a reliable and stable solution."
- "It could be improved if it was easier to use and the interface was revamped."
What is our primary use case?
We use this solution for video conferencing.
What needs improvement?
I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped.
For how long have I used the solution?
We have been using this solution for two years.
What do I think about the stability of the solution?
This is a reliable and stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. It integrates with a lot of Microsoft software.
How was the initial setup?
The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.
What about the implementation team?
We used an integrator to complete the installation.
What other advice do I have?
I would say that it's important to train all the people that are going to use it, because it's not very easy to use.
I would this rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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