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Bruno Okubo - PeerSpot reviewer
Product manager at CLM Software
Real User
A scalable solution that can be used to discuss confidential matters among organizations
Pros and Cons
  • "What I use the most is the plugin or the optimization feature."
  • "Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."

What is our primary use case?

I used Microsoft Teams for work, and I like the usability of the solution here in Brazil. A lot of my colleagues always complain about Microsoft Teams, saying that the solution wastes a lot of machine capability, but I don't have a problem with that. Microsoft Teams works just fine with Outlook, and I have no problem using the solution. I like how sharing the screen or specific windows with Microsoft Teams is easy. I have no problem with the stability of the solution.

How has it helped my organization?

We have an open team; other organizations can find and talk to us on Microsoft Teams. We don't have to talk about work using other solutions like WhatsApp. We choose WhatsApp because it's easier for us. However, when I want to speak about something more confidential, I do it on Microsoft Teams. Whenever I talk to a partner, we talk on Microsoft Teams, as our platforms are open to each other. I utilize Microsoft Teams to discuss confidential matters.

What is most valuable?

What I use the most is the plugin or the optimization feature. When I want to create a meeting on Outlook, I can automatically share the Microsoft Teams link.

What needs improvement?

Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time.

Buyer's Guide
Microsoft Teams
August 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft Teams for three years.

What do I think about the stability of the solution?

I rate Microsoft Teams a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams ten out of ten for scalability.

How was the initial setup?

The solution’s initial setup is straightforward.

What other advice do I have?

I am using the latest version of Microsoft Teams.

Overall, I rate Microsoft Teams an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Peter Berge - PeerSpot reviewer
Jedox Consultant at Qbit Aps
Real User
An easy-to-deploy solution that provides great file-sharing features and other add-ons
Pros and Cons
  • "File sharing is the most valuable feature."
  • "To Do tasks’ ease of use should be improved."

What is our primary use case?

We run most projects in Teams. We use it for file sharing with customers and internally. We also use To Do on Teams to follow up.

What is most valuable?

File sharing is the most valuable feature. It is so simple to send a file in chat or a team’s site. It is very useful.

What needs improvement?

To Do tasks’ ease of use should be improved. It should be simplified. The product should also enable users to mention people on tasks.

For how long have I used the solution?

I have been using the solution for probably two years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The product pulls some computing power. More than 40 consultants, developers, and customers use the solution in our organization.

How was the initial setup?

Setting up a Teams site and a project in Teams is straightforward and easy. The solution is deployed on the cloud in our organization.

What other advice do I have?

If someone wants to use the product, they could look at the add-ons provided by it. It has quite a few add-ons. Overall, I rate the product an eight or nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Teams
August 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
reviewer2230392 - PeerSpot reviewer
Vice President - Strategy & Client Partnership- Data & Cloud Analytics at a computer software company with 51-200 employees
Real User
A very good collaborative tool that provides instant messenger and team collaboration
Pros and Cons
  • "Microsoft Teams is a very good collaborative tool."
  • "The solution’s initial setup is complex and could be improved."

What is most valuable?

Microsoft Teams is a very good collaborative tool. The solution provides instant messenger, collaboration with teams, and you can do calls. You can use Microsoft Teams to share files and store files. You can use the solution to create your own channel from the perspective of topics and share discussions and files.

What needs improvement?

The solution’s initial setup is complex and could be improved.

For how long have I used the solution?

I have worked with Microsoft Teams for eight years.

What do I think about the stability of the solution?

I rate Microsoft Teams a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams a nine out of ten for scalability.

How was the initial setup?

I rate Microsoft Teams an eight out of ten for the ease of its initial setup.

What was our ROI?

Microsoft Teams gives the best return on investment.

What other advice do I have?

Microsoft Teams is the best collaboration tool in the market today.

On average, five people would be required to deploy and maintain Microsoft Teams.

Microsoft Teams is very user-friendly compared to Slack.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Wijenayake - PeerSpot reviewer
Associate Director - Service Provider Solutions at Millennium Information Technologies
Real User
Useful account syncing, scalable, and easy setup
Pros and Cons
  • "The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together."
  • "Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth."

What is our primary use case?

For all the meetings and events we are using Microsoft Teams.

What is most valuable?

The most valuable features of Microsoft Teams are the ease of use. It is very good for a small virtual office for meetings and calendars which sync well together.

What needs improvement?

Microsoft Teams could improve because it is heavy on bandwidth. We have some access points and when we have 30 or 40 users on it with Microsoft Teams calls can drop. WebEx does not use as much bandwidth.

When someone joins a meeting we are not able to kick them out.

For how long have I used the solution?

I have been using Microsoft Teams for approximately three years.

What do I think about the stability of the solution?

Microsoft Teams is stable.

What do I think about the scalability of the solution?

The scalability of Microsoft Teams is good and is easy to do.

We have approximately 450 - 500 users using the solution.

Which solution did I use previously and why did I switch?

I have used Skype for Business and WebEx.

How was the initial setup?

The initial setup of Microsoft Teams is straightforward.

What's my experience with pricing, setup cost, and licensing?

We have a license needed to use Microsoft Teams.

What other advice do I have?

I would advise others to set the parameters correctly for security. You can transfer files between users in the chat window which is helpful.

I rate Microsoft Teams a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Bianca Dragusin - PeerSpot reviewer
Channel Sales Data Center at Lenovo
Real User
User-friendly platform with useful calling options
Pros and Cons
  • "Teams' most valuable feature is the ability to choose from multiple numbers to show when calling."
  • "Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

What is our primary use case?

I use Teams for meetings, chats, and outgoing calls.

What is most valuable?

Teams' most valuable feature is the ability to choose from multiple numbers to show when calling.

What needs improvement?

Teams doesn't always sync to show as Do Not Disturb during Outlook meetings. In the next release, it would be useful to see other users' availability.

For how long have I used the solution?

I've been using Teams for a year and a half.

What do I think about the stability of the solution?

Teams is stable, though there are very occasional problems with flashing when screen sharing.

Which solution did I use previously and why did I switch?

We previously used Skype, but Teams is more user-friendly and syncs with Outlook.

How was the initial setup?

The initial setup was challenging because Teams was a new platform for us, but it was that hard, and the training provided helped us understand better. Deployment took three months.

What other advice do I have?

Teams is really user-friendly and not that complex. I would give it a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
Juan Carlos Cuesta - PeerSpot reviewer
Business Development Director at Gentres Talent Activation
Real User
Video conferencing platform that offers reliability and scalability
Pros and Cons
  • "This is a reliable and stable solution."
  • "It could be improved if it was easier to use and the interface was revamped."

What is our primary use case?

We use this solution for video conferencing.

What needs improvement?

I don't like it very much, but I have to use it because it's the standard in the organization for communication. It could be improved if it was easier to use and the interface was revamped. 

For how long have I used the solution?

We have been using this solution for two years. 

What do I think about the stability of the solution?

This is a reliable and stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. It integrates with a lot of Microsoft software.

How was the initial setup?

The initial setup was complex. I have the impression that Microsoft software is complex to implement because of the many configurations and parameters that they use.

What about the implementation team?

We used an integrator to complete the installation. 

What other advice do I have?

I would say that it's important to train all the people that are going to use it, because it's not very easy to use. 

I would this rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suhail W - PeerSpot reviewer
Territory Account Manager - Defence Vertical at Nutanix
Real User
A stable solution with a good video conferencing feature
Pros and Cons
  • "This is a stable solution, I have not faced any problems using the video conferencing."
  • "For future releases, I would like to see Microsoft Teams to make a lighter application and drop some features."

What is our primary use case?

I am a freelancer. The decision on what solution to use is determined by my customers. Some of my customers have over 5,000 employees who are using Teams.

Teams is a virtual meeting solution. We use Teams to work with our clients purely with video conferences.

What is most valuable?

This is a stable solution, I have not faced any problems using the video conferencing.

What needs improvement?

As an app installed, Microsoft Teams is resource-consuming. When using it from their browser-based application, I experienced login problems.

For future releases, I would like to see Microsoft Teams make a lighter application and drop some features.

Microsoft Teams has all the features it needs, however, I noticed on some laptops that the features are not available. For example, if you want to change your virtual background, not all laptops have the hardware configured to link with that feature. The solution should make all features available irrespective of hardware configuration.

For how long have I used the solution?

I have been using Microsoft Teams for two years.

What do I think about the stability of the solution?

This is a stable solution, I have not faced any problems using the video conferencing.

What do I think about the scalability of the solution?

Microsoft is always scalable, it depends on the level of licensing an organization has purchased.

How was the initial setup?

The initial setup of Microsoft Teams is easy. I would rate setup a 5 out of 5 as the solution is straightforward.

What other advice do I have?

I have had concerns with login and resource consumption using Microsoft Teams, I would consider Zoom or Cisco WebEx as better solutions.

Organizations should consider what features they want to utilize. If they want all features to be available, they need to have an enterprise category system. Logging in from a home segment device will not have all features available. 

I would rate the solution an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Redie-Ramos - PeerSpot reviewer
Cloud Engineer at eCloudvalley
Consultant
Allows us to communicate internally across multiple locations and with our outside customers
Pros and Cons
  • "I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members."
  • "There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."

What is our primary use case?

We use this solution for communication internally and with our outside customers.

It is on cloud, and we are installing the desktop version on our workstations. There are also cases that we are using the cloud, the web edition, because you can login to your account from any workstation.

It is deployed across our whole organization, so we are multinational. Currently, I'm in the Philippines, but we also have our team members in Taiwan, Singapore, and Malaysia. Everyone is using Teams, and we're communicating using Teams.

How has it helped my organization?

I think it has helped me organize my day-to-day activities. It has also helped me to align with the schedule of my colleagues and other partners because there's a feature where we can see the schedule of other Team members.

What is most valuable?

It is easy to send some calendar invites to have a research session with our customer.

What needs improvement?

There's a feature that can send a notification to the Team's channel, but I think there's no way to have it escalated.

For how long have I used the solution?

I have been using this solution since December 2020.

What do I think about the stability of the solution?

It's stable, but there have been times when I needed to login again, probably because of my internet connection.

What do I think about the scalability of the solution?

It's scalable.

Which solution did I use previously and why did I switch?

We have also used Viber, but it's not the best communication solution. We have also used ServiceNow for ticketing and Zoom.

How was the initial setup?

Setup was straightforward. You just need to sign in, and you can use it right away. Internally, we advised everyone to install Teams on their workstation after they received their service machines.

Everything took just a couple of minutes. You need to download a couple of megabytes and install it. Everything will be done in less than 30 minutes, including the sign in.

What about the implementation team?

It was done in-house. We did not have an indicated person for that. Everyone knows that they're using Teams and they install it by themselves. Most of the time, there is no help needed to install Teams.

What was our ROI?

From Teams alone, I think we are looking at it as the complete package, including the subscription of Microsoft Word and SharePoint. So overall, I think it is a good investment.

What's my experience with pricing, setup cost, and licensing?

It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint. The subscription is already covered with the $10 per month subscription.

What other advice do I have?

I would rate this solution 9 out of 10. 

The implementation is straightforward. You just need to validate Teams, and the product certificate is good for the company using it versus the other service operating from other providers. The solution is good.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros sharing their opinions.