Microsoft Teams Reviews

I think we're use Microsoft Teams for almost everything when it comes to communications. When I call my colleagues, I no longer using the phone. Because I use Teams so much, I picked up the phone the other day and it was strange — It was like it was the first time I picked up the phone. I use Teams as a phone. Even on my smartphone, I call people using Teams.

We're using Teams to call people to set meetings, record meetings, share documents — all communication now goes through Teams. We create groups to share our documents and update them live. It is really very practical and collaborative.

It is improving our means of communication and I think in the future will encourage users to communicate better because it is fun to use and powerful.

The features that I like the most are the features we have now. I like every aspect of it. It is easy to use. It's on your phone, so it is mobile. You can respond without answering if you have a call or message. You can send emoticons so people know you have gotten their message. This type of response is very quick and doesn't leave the other party waiting. Those features are just like what you might do in WhatsApp or Messenger on Facebook. It is very familiar to anyone using those products.

One thing that we are looking to deploy — and we are testing it now — is to send and track kudos. We want to implement this new feature on a worldwide basis to thank team members for being good participants. 

We work directly with Microsoft to provide feedback on the product and what we would like to see as improvements. I discover a new feature every day, so they're really working to develop it very quickly. 

I would like also to have a feature where we create a worldwide group to act as a social media hub. The difference between that and groups is that it would be separate from all the other groups. I don't want it included in my Teams because I will use it in a different way. I can see the activity of other teams or individuals who are not on my teams. Because I'm using the product extensively and have many teams, I think it is an important addition to be able to organize groups in different ways — and I have put in that request with IS. 

I've heard some people complain and say, "Oh it's not working with me," but I never had any issue with Teams. I use it all the time and it is stable. It opens immediately when I open my computer, it's on my phone and it sends me notifications. 

I have calls with people on it. Sometimes I even record video calls. The only time I have had any issues is when the network is not working well — maybe in high load times — but this happens with every means of communication like WhatsApp or other solutions that depend on the network. It isn't a problem with the package it is a problem with the network.

Our company has about 14,000 employees, but we are not all using the intranet. We are an industrial company and we have people working in manufacturing and they don't have access to computers all the time. 

As far as scalability, we would like to have the ability to use the product off-site. That is, we want to be able to have remote people use Teams with us internally. This is the only thing I've heard that's posing a problem with scaling. 

I have not directly had any experience with the Microsoft technical support team for Teams because we have an IS (Internet Services) group. If we open a ticket, the IS department is the group who will contact support.

Before we tried using Teams, we were using Skype. Now we are only using Teams because it is a more complete and business-oriented tool. 

I was not directly involved in the deployment. 

Our implementation was done by our own IS team.

My advice to people who are considering this solution is that you have to be patient at the beginning. People might think it is too complicated or that it looks too complicated at the beginning. As a first time user, I remember feeling like I didn't understand anything. You have to be patient and play around with it until you become familiar with the different features. For example, there are channels within a group. If you are added to several groups and you start getting alerts, you may not know which channel it is or which group. It is a lot for a first time user to digest. It is not as straightforward as WhatsApp when it comes to groups.

What we have seen is that when we communicate our requests to Microsoft, we are getting back responses with the features we have asked for. There are many features that we request and we discover they are available in just a few days. Either many companies are making the same requests or Microsoft is answering our request, but the product is evolving quickly. 

On a scale from one to ten, when one is the worst and ten is the best, I would rate Microsoft Teams as an eight. While I like the product a lot and I use it all the time, there is room for improvement.

The solution's most valuable feature is its ability to share documents easily.

It is challenging to sign up for a new device for the solution. It could be better.

We have been using the solution for three years. At present, we use the latest version.

I rate the solution's stability an eight out of ten.

We have more than 2000 solution users in our organization. I rate its scalability a seven out of ten.

The solution's initial setup is easy. I rate the process a nine out of ten.

The solution is very secure. I rate the solution an eight out of ten.

The video calls are the primary use case for me. 

Video calls and chats are essential features for me. Clear voice and video calls are preferable. 

Additionally, I find the ability to maintain group and conference information for project-related work useful. Microsoft Teams allow us to create projects and store relevant data, making it a good tool for me. I feel comfortable using it.

One area that could be improved is the authentication process, especially related to Windows sign-on authentication. Apart from that, Teams is great in terms of documentation.  

So, the authentication process needs to be better.

I have been using Microsoft Teams for more than ten years. 

I would give the stability a ten out of ten. I haven't experienced any issues with Teams. It has been very stable for me.

I would rate it a nine out of ten for scalability. It depends on the licenses and the number of users based on the licenses.

In our organization, we have around 250 users using this solution.

From my perspective, I haven't personally interacted with technical support. However, from what I understand from my network team, Microsoft provides 24/7 support for any network-related issues.

The initial setup is very simple and user-friendly. Microsoft has done a good job of making it easy to use.

We have both a desktop version and a web-based version.

Deployment doesn't take much time to install Teams on a desktop or laptop. The deployment process is quick, especially with the authentication in place.

Zoom also works, but personally, I find Teams to be better than Zoom. Teams has been more reliable in my experience.

So, I find Teams to be better than other solutions like Zoom.

Overall, I would rate Microsoft Teams a nine out of ten. It's a very good product. I would recommend using this solution. 

I use Microsoft Teams for studies and official purposes.

Microsoft Teams is a friendly and easy-to-install solution.

I would like to receive fewer updates from Microsoft Teams.

I have been using Microsoft Teams for 10 years.

I rate Microsoft Teams ten out of ten for stability.

I rate Microsoft Teams a nine out of ten for scalability.

The solution’s initial setup is straightforward.

The solution’s deployment took only a few minutes. Only one administrator is required for the solution’s deployment and maintenance.

We need to pay for Microsoft Teams' licenses on a yearly basis. Microsoft Teams is a cheap solution.

I am using the latest version of Microsoft Teams. Around 50 users are using the solution in our organization, and we have no plans to increase the usage.

I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams ten out of ten.

The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat. 

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

I have been working with the solution for six months. 

I would rate the solution's stability a ten out of ten. 

I would rate the product an eight out of ten. Sometimes, when you share the screen with a client it goes blank. It becomes clear once you rejoin the meeting. I think this is a bug or a drawback.  

I have used browser-based applications like Zoom but find Teams to be much more flexible. 

I would rate the tool's setup a nine out of ten. You just need to log in and download the file to get started. 

I would rate the product's pricing an eight out of ten. 

I would rate the solution a nine out of ten. 

I use the solution for chatting at work. 

The solution has calendars that help us to manage work. 

The product needs to improve its stability. 

The solution is stable since it never broke up. It never became a problem. I would rate the product's stability a nine out of ten. 

My company has 200 users for the product. 

I have never used the tool's technical support. 

The solution comes with Windows 11. However, if you use Mac then you need to install it which takes only a couple of minutes to complete. 

I can do the tool's deployment by myself. 

I would rate the product an eight out of ten. 

We use the solution to communicate between teams. During the COVID pandemic, we used the communication solution. Post that we follow a blended work approach where some of us work on-premises and others at home. The tool helps us to create meetings. 

The tool is very useful since it helps us to share documents and make calls. 

The tool needs to improve its stability. There are issues when too many people use it at the same time. 

We have been using the solution since 2019. 

I would rate the tool's stability an eight out of ten. 

I would rate the solution's scalability a ten out of ten. My company has 40-50 users for the product. 

I have no direct experience with the support. If I have any issues, I talk to my colleagues. 

The solution's deployment was easy and fast and got completed in two days. 

The tool is very useful for us and I would rate it an eight out of ten. 

We use the solution for business communication with our clients and other companies. 

The tool is simple to use. 

The only issue is that inside the Outlook link, you sometimes do work. So it has to be opened outside Windows.

I have been working with the solution for two to three years. 

The product is stable and would rate it a nine out of ten. 

The solution is scalable and we have five users for the product. 

I have used Zoom and Google Meet before. We switched to the product since we are using the MS suite. 

The tool's setup is easy and we use the desktop version. The tool's deployment gets completed in a few minutes. 

The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly. 

I would rate the product a nine out of ten.