Microsoft 365 Business Reviews

We use it to collaborate on documents and for modification.

I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes. 

It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.

I have been using Microsoft 365 Business for about two years.

Microsoft 365 Business is a stable solution.

Microsoft 365 Business is a scalable solution.

Technical support is good.

The initial setup was easy.

We pay annually for the license.

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a ten.

We use all aspects of the solution, including SharePoint, Outlook, and Office - whole nine yards.

We're using SharePoint as cloud storage. We are usually using Microsoft Office. We're using Microsoft Project. We are using Microsoft Teams. We're using Skype for business. We're using Excel and Word. We tend to use everything more than average users are using its capabilities.

The integration between all of the apps is helpful. 

We're using Excel quite a bit, including Visual Basic, including macros, including all kinds of features there, to do reporting and to generate various reports. This is being used, it is good, and its functionality is great.

Microsoft Project is also used quite a bit and we like how easy it is.

However, some things and applications are still not up to speed. For example, I'm talking to you through a Jabra earpiece. If I speak via Skype for Business, and I want to end the conversation, I can press a button on my earpiece and it drops the call. Skype on Teams doesn't work this way.

I find Microsoft Office 365 initial setup is very easy.

The stability is pretty good.

Microsoft has different tweaks on various interfaces. If you look, for example, at where the button to update Microsoft Office software is in Word, Excel, and Outlook, they're in three different places. They need to standardize the design in a lot of ways.

Once you update Office, there's a button which takes you to the Microsoft website that is supposed to show what is new in the latest release of Office. It hasn't been updated for at least half a year. Right now, what's listed there is from February.

Teams is, in some respects, lagging behind Skype for Business in some telephone-related features. For example, if I'm talking to you through our Jabra earpiece and if I speak on Skype for Business, and I want to end the conversation, I can press a button on my earpiece and it drops the call. However, Skype on Teams doesn't work this way. This is the telephony side and integration with voice devices could be better.

In Excel, Microsoft is creating better programming functionality, which would allow you to programme without actually programming, which is easier than Visual Basic. They call it Labmda functionality in a beta release, but they have not released it yet. I wish that it would have been available already.

The Office solution has collaborative capabilities, however, it's not as advanced as, for example, Google Docs. 

If Word colaborative work on a document works in most cases. However, in Excel, two people can work on the same document, however, it's not truly in real-time. 

The product can get expensive. You do need to pay for features and add-ons.

I would not be able to pin down exactly when we started using 365 Business as we have been using Microsoft projects for 25 years. However, when it switched to 365 Business, we started using it. That was a couple of years ago.

The solution is fairly stable. There are no bugs or glitches. It doesn't really have the best real-time collaborative aspects, however, that's more functionality as opposed to stability.

We have about 100 users on the solution so far. We haven't come across any issues with scalability so far.

We have connections to a person who worked at Microsoft, and often, when we have questions, we direct our queries to him instead of Microsoft directly.

We found the initial setup to be quite simple and straightforward. It's not overly complex.

I cannot recall the exact amount of time it took to deploy the solution.

The solution basically maintains itself. It's on the click-to-run version. It does its own updates. I'm trying to be on the biweekly schedule, so that, as soon as they released something new, I'm grabbing it. Sometimes, however, for example, this feature with lambda programming, which was to be released in March, has not come yet.

Beyond that, if any maintenance is needed, we have an IT department that can handle any tasks related to that.

I was able to handle the setup myself. It didn't require us to find an integrator or consultant to help us. It was pretty easy to handle in-house.

The solution can get quite expensive once you add everything that you need as an organization. You do need to pay for product features and add-ons.

We are using the latest version of the solution.

We are currently migrating to the cloud. Most of it's SharePoint, however, it's still a mix of on-prem and cloud. We have to do a complete migration to the cloud eventually.

While there may be some open-source tools on the market, we find that you do get what you pay for and Microsoft does offer quite a bit. In general, I'm mainly used to Microsoft and have been happy with it. I'd recommend it to others.

I'd rate the solution at a nine out of ten.

Microsoft Teams, without a shadow of doubt, is the best platform ever. 

It is also very stable with a lot of options.

They should simplify breakout rooms a bit. Breakout rooms are probably the most important factor. They have done some work on breakout rooms, but they probably have to do a bit more to make them simpler.

I have been using this solution for the last eight years.

It is very stable.

It is scalable. Currently, we have over 1,200 users. We are also rolling it out to students, and our number of users will roughly be from 3,500 to 4,000. These users will be across the globe at the following locations: Geneva, Paris, London, Dhaka in Bangladesh, Hyderabad in India, Maputo in Mozambique, Mombasa in Kenya, and few locations in Canada and the US.

Their technical support is extremely good. They walk you through, and if needed, they are happy to talk to you for a couple of hours. It doesn't matter whether it is the middle of the night or early morning.

For students, we have been using Google Suite, but they are no match with Microsoft. So, we are moving out. A limitation of Google is that it is not present at every location. They were able to deploy it for India and Kenya, but for Mozambique, after trying for six months, they refused. They asked for a lot of information, and we gave them all the information. They kept us waiting for six months, and then they came back and said, "No, sorry, we can't provide." That was very disheartening.

In terms of support, Google is no match with Microsoft. Google probably doesn't provide support.

Its installation is so simple. You just have to turn the service on from the global account, and then a user can just log in to his or her account and download and install it. A user doesn't need support. There is, of course, a bit of difference from user to user, but generally, it is fairly simple. You could just click Next and do it yourself. It takes less than five minutes.

I have done it myself, and I have also seen non-IT users doing it themselves.

Our licensing is annual. We have a Volume Licensing deal with them.

We straight away went to Microsoft.

I would recommend this solution without a shadow of doubt. I would rate Microsoft 365 Business a ten out of ten.

I primarily use the solution for Teams and other Microsoft applications.

We use it in the office for communication, security, file transfers, cloud access, and the company portal. All of its basic services are leveraged.

The solution is very simple to use.

The product has a pretty nice interface.

There is good support on offer.

The solution provides regular updates.

The initial setup is very simple and straightforward.

The stability is great, both on the PC and on mobile.

The scalability of the solution is very good.

We've found that the product works well on Apple products as well. there are no compatibility issues.

The solution could still use better integration with Apple infrastructure. They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS. 

I've been using the solution for a few years at this point. It has been quite a while.

We've found the stability to be good. It's stable on both mobile and desktop versions. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is very good. It's great for companies that have 500 or more employees. We have around 1,000 users and it's been great. It can handle a lot of people. In my office alone there are about 150 users.

It is my understanding that we don't have plans to increase usage.

The technical support is very good. they are helpful and responsive. We're quite satisfied with the level of support on offer. We also have staff on-site that can answer questions if we have any. Our IT team is very knowledgeable. They typically have been able to handle any questions we have and if they can't they can always go directly to Microsoft.

The solution is very easy to install. It's not overly complex or difficult. A user shouldn't have any issues with the process.

That said, I did not personally deploy the product. I just use it. We have five people on staff that handle deployment and maintenance tasks. 

The company provides the solution to me. I can't speak to the licensing or costs.

We do have an enterprise-level licensing agreement with Microsoft.

I'm an end-user and a customer. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution. I can't speak to the exact version number.

I'd recommend the solution to other users and organizations. A lot of other companies already use it. It's quite popular.

I'd rate the solution at an eight out of ten.

We mainly use this solution for video conferencing on Microsoft Teams. We also use SharePoint quite a bit — for email. 

Within our organization, there are roughly 1,350 employees using this solution. Currently, we have a team of four technical engineers that take care of all maintenance-related issues. 

I appreciate the mobility of this solution. We started using it due to the pandemic. Once COVID-19 hit, we began working from home. 

I suppose it could be more secure; every solution could be more secure.

We just migrated over to Microsoft 365 Business last year. 

This solution is very scalable. 

We are very satisfied with the technical support. 

The installation was very straightforward. All that was required was a one-time installation. It took roughly one month to get everyone up and running.

We installed this solution on our own, although, Microsoft technical support helped. 

The licenses could be cheaper. Right now, we're on a yearly subscription. 

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give it a rating of nine. 

We are using the solution mainly for Teams, SharePoint, and OneDrive. Additionally, we use Word, Excel, and PowerPoint.

I think the flexibility of Teams very good.

There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release.

I have been using the solution for three years.

The solution could be more stable.

The solution is easy to scale. We have 15 people using the solution in our company and it is very easy to increase the number of licenses and users.

The installation was very easy. The longest period of the installation was the migration of emails. The rest of the application can be deployed within two days.

We did the implementation ourselves. We have 10 technical engineers that can deploy and do maintenance of the solution.

There is a license for this solution and it is priced based on the users using it.

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

We primarily use the solution for its various applications, including Excel and Teams.

We like that it's a cloud-based solution that we can work with like a desktop application.

We really like it as a productivity tool. We get a lot of really great applications such as Excel, OneNote, Teams, and more. These types of tools are quite helpful to our day-to-day.

The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance. 

The integration between the apps is great. It's awesome that it's so interconnected even between users to make sharing easy.

The solution scales well.

There's good security on offer.

We've found the product to be quite stable so far.

I haven't encountered any issues with the solution so far.

The user interface could be a bit better.

I've been using the solution for about three to four months at this point. It hasn't been too long.

The stability has been very good. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. The performance on offer is good.

The scalability of the solution is good. If a company needs to expand it, it can do so with relative ease.

Everyone in our organization is using the product. That's around 13,000 users.

We may increase usage in the future.

I haven't faced any issues that required a call to technical support. I can't speak to how helpful or responsive they are, having never dealt with them directly.

I didn't handle the installation personally. It was managed by our IT team. As I didn't participate in the process, I can't speak to how easy or difficult it was, or what the deployment process entailed. I'm not sure how long it took.

It's my understanding that a single person can handle the deployment process.

Our company has an IT team that can handle the process in-house. We do not need the assistance of an integrator or a consultant.

There is a license that you need to purchase in order to use the product.

I've taken a look at Google Suite, which is very similar to Office 365. While Microsoft is a paid product, Google does offer some of its services for free, therefore, it might make for a good option for a startup, for example. Microsoft Office is a better product and it integrates more completely with companies that use a lot of Microsoft within their business. Google doesn't integrate.

We are Microsoft customers and end-users.

The solution really does meet all of our requirements, and we've found that it's an improvement on just Outlook.

Overall, the product has been amazing. I would rate it at a ten out of ten.

We are primarily using it for our office. 

We are using it for email as well. Our Outlook email is on Office 365.

We also use the other items that come with Office. It's great for task managers, schedulers, and has great document sharing software. We use Sharepoint.

Overall, it is a great product. So far, we are enjoying it.

In Office 365, the collaboration part whereby you can actually type your document on your machine, then upload or save it onto your Office 365, and share it with anyone that you want. You can actually edit it in real-time. That's one of the great strengths of Office 365.

The solution is very stable.

The solution scales well.

The product has good pricing. It's quite inexpensive.

We haven't used the solution for very long just yet. I can't say that I have come across missing features or faults in its design.

The customization after the initial setup can take a while.

The solution could always be cheaper, as we like to pay the least amount possible.

As long as the solution continues to add new features and grow out the offering, we will be very happy.

I've been using the solution for about a month or so now. It hasn't been that long. It's still quite new.

The stability has been good so far. It does not crash or freeze. There are no bugs or glitches that I have experienced. it's reliable. The performance has been quite good.

The scalability of the product is quite good. If a company needs to expand it, it can do so with relative ease. 

We have roughly 2,500 users on the solution currently.

Even though we have only used the solution for about a month or so, we have been in touch with technical support and we have found Microsoft to be helpful and responsive. We're satisfied with their level of service so far.

I didn't directly participate in the initial setup and therefore can't speak to how easy or difficult the product was to install. Microsoft handled it for the most part. We, however, did the work of customizing it on our end. For us, the customization and configuration took us a few days. It was more than a week. It took some time.

The technical team that deals directly with the product is a team of about ten or so people. 

The installation was mostly handled by Microsoft.

I'm not quite clear on the financials. I'm just too technical, and I don't work directly with billing and payments. But I think from what we have seen so far, it's been quite cheap.

Overall, I would rate the solution at a nine out of ten. It's been very capable so far, and we enjoy the real-time file sharing and editing aspects.

I'd recommend this product to other organizations and users.