Microsoft 365 Business Reviews

We are primarily using the solution for our desktop office apps and Outlook and these kinds of things.

The performance of the solution is very good. It's quite stable. We haven't had any issues with the product so far.

The flexibility of the solution has been great. 

The solution can scale.

Technical support is okay.

Technical support could be a bit better. It's an aspect Microsoft could improve upon.

The integration with the other apps could be improved. I know it's dependent on what the company might decide and maybe not from a system side, however, if they can add more apps or more integration that would be helpful.

I've used the solution for one to two years at this point. It hasn't been that long. 

The solution is quite stable. The performance is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

It is my understanding that the solution is scalable, however, I am not on the technical side, and therefore, it's not an aspect of the solution I directly deal with.

The entire company uses the solution. It's likely around 1,000 people in total. 

Technical support is okay, however, it could always be slightly improved upon.

I wasn't a part of the initial setup and therefore cannot speak to the exact process. I am not aware of if it is difficult or straightforward based on personal experience. I also cannot say how long it takes to deploy.

I'm not sure how many team members we have for maintenance or if it is a necessary aspect to be concerned with. Our IT team is managing it, and there are about 50 team members in total in the department.

You do need to pay for a license, however, that is handled by another department. I can't say how much we pay at the company in order to use the solution.

My understanding is that there isn't a big difference between a monthly and yearly licensing fee.

I cannot speak to if we looked at other options before choosing this solution. I did not handle that aspect directly. I'm not sure if we did any comparison at all.

As we are using the solution on the cloud, we are using the latest version of the solution. It is always automatically updating for us. 

I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution in general. 

I would recommend the solution to other users. 

As the solution is cloud-based, we employ the latest version. 

The solution is really important. It can work anywhere. One only need have an internet connection, so it's pretty safe.

The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed. 

Furthermore, there is insufficient on-line information in respect of what is transpiring in real time concerning conferencing. 

I have been using Microsoft 365 Business for three years.

The solution performs with stability.

The technical support is fine.

As we were already using Microsoft, use of these sheets was the next logical step. 

The initial setup was straightforward, although I do not recall how long it took. 

I was not involved in the implementation of the solution. 

The licensing is monthly. 

Its price is fine. 

I am not a manager of the solution. We solely make use of it. 

The solution is easy to use. 

Everyone in our organization is making use of it. This accounts for 3,000 or 4,000 users. 

I would recommend the solution to others. 

Our primary use case is for collaboration and integration communication. We use extended pipeline, SharePoint and emailing. It's really all about the connectivity of communication, sharing documents and things like that. We are customers of Microsoft. 

The most valuable features of the product are the interoperability and ease of integration. I appreciate that there is a lot of documentation available for this solution. 

This product could be improved by adding certain drawing tool capabilities. It still uses the  Visio drawing tool which is not that great, and it's time for an upgrade. The drawing tool should be more collaborative to work across teams. 

I also think overall stability of MS products could be improved.

I've been using this solution for two years. 

I don't see any issues with scalability, it's very good. 

The initial setup is quite straightforward. 

Microsoft does not come cheap, but I don't have anything to compare it to and it's a good product.

It's preferable to use the version that has the premium features, the advanced features, because they really have the punch in terms of capabilities. 

I rate this solution an eight out of 10. 

In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions.

For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized.

In Microsoft Teams, more controls should be added in terms of broadcasting and webcasting. Sometimes, there is a lag in shifting control and transferring the content to an audience with more than 500 people. They should make it more usable for a large audience. We frequently conduct training sessions with more than 500 people. We also have annual meetings and collaboration with different teams on a single platform, and it gets difficult to shift the control of the presentation to another team. It currently takes a lot of time, which is not helpful when most of the people are attending meetings outside of their office hours. Zoom is comparatively easy for training programs and broadcasting.

I have been using this solution for four and a half years. I believe we are using the latest version. It was updated by my company last month.

It was straightforward. We did not do much in terms of the steps. In terms of help from Microsoft for installation, we had technology support teams that made the setup easier.

We were facing issues with the legacy infrastructure. We were not able to leverage some of the features because of the legacy infrastructure and the origin of the licenses for them. That's the reason why we asked for additional support. Their technical staff upgraded the infrastructure, and we then changed the licensing and updated it. That's how we managed to leverage the latest features.

Everything is offered as a bundle package.

I would advise using the latest version of Microsoft Office 365 because it is comparatively enhanced in terms of security and user experience. If you are using the earlier version, it might not be that feasible in terms of the COVID situation and working from home. The latest version is way better than the earlier version.

I would rate Microsoft 365 Business an eight out of ten.

The features that I like best with Microsoft 365 Business are that the files are available offline. When I start Confluence, when I'm on the go, let's say on the plane, I can still modify my files and then when I get to coverage they are synchronized with the cloud. That makes it really strong. Then of course there is the Office support. You need to buy Office products anyway these days and it's actually coming in a bundle.

In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good.

The same with some other tools which are actually being developed, then all of a sudden they are not as good. For example, OneNote. OneNote is a really good tool or used to be a good tool, but now nowadays, it is a bit like Confluence and other corporate tools. I cannot tag anybody. If I make a note in OneNote, I have to send them an email with the link otherwise nobody will actually check it.

There is room for improvement.

I have been using Microsoft 365 Business for about six years.

It is license-based. You can buy one license and you can buy 10 licenses and it still works very well, even if there is a new colleague coming on.

It literally takes 10 minutes to get a new license.

The initial setup is really easy.

The whole architecture is really simple. Since 365 offers these AD login, the globalized login, setting up Windows and Office 365 takes about half an hour. 

I'm actually using a Mac book now for the last two or three months, and that is not complicated either.

On a scale of one to ten, I would rate Microsoft 365 Business somewhere between seven or eight. Let's put it at an eight.

I would recommend Microsoft 365 Business. I would tell people that when they first set it up, I mean the very initial set up, not for the laptop but for the company's set up, they should be clever when choosing the name of the company inside the ecosystem because it seems that when our IT guys chose the name they made a mistake. After the company name they put the company's address, the previous address, and now it stays there forever. So the main SharePoint or the main link to the company's website, still has the company's old address in its name. That's actually stupid, but otherwise I would recommend it.

The product has multiple use cases. We have solutions for installing endpoint remote work. We have solutions for ERM, ADF systems, and we have systems for cybersecurity.

It's a good solution for enterprise-level organizations.

Microsoft is a very trusted brand.

It's very good that it's an all-in-one solution with many Microsoft applications bundled within it.  

It has great tools built in that offer protection of our information.

The product scales well.

We've found the stability to be very good.

It would be good, for example, if the solution offered some programs within the solution that could provide training the personnel to use the product. 

It would be ideal if they could improve the cybersecurity of the endpoints, and provide pictures of new zero-days cybersecurity threats as soon as possible.

We've been using the solution for two years or so. It's been a while. We got it with our official licenses from Microsoft Business Solution.

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It doesn't give us any trouble. Its performance is reliable.

The scalability is very good. It's great for enterprises and a company can expand it to meet its needs.

We currently have 300 users on the solution right now.

We do have a plan to increase the usage. We want to, in fact, digitalize and transform our corporation, and improve our IT infrastructure, and therefore we have a plan for future growth.

We've been very pleased with technical support overall. They are quite helpful and responsive. 

The installation of the solution takes between two and four hours. It's pretty straightforward and doesn't take too long.

I'd rate the solution at a seven out of ten. There are some improvements that could still make it a better product.

That said, I'd recommend the product. Microsoft in Ukraine has a very good CLA, and second-line support is also very good. I'd recommend it to our counterparts and our partners.

We use it to collaborate on documents and for modification.

I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes. 

It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.

I have been using Microsoft 365 Business for about two years.

Microsoft 365 Business is a stable solution.

Microsoft 365 Business is a scalable solution.

Technical support is good.

The initial setup was easy.

We pay annually for the license.

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a ten.

We use all aspects of the solution, including SharePoint, Outlook, and Office - whole nine yards.

We're using SharePoint as cloud storage. We are usually using Microsoft Office. We're using Microsoft Project. We are using Microsoft Teams. We're using Skype for business. We're using Excel and Word. We tend to use everything more than average users are using its capabilities.

The integration between all of the apps is helpful. 

We're using Excel quite a bit, including Visual Basic, including macros, including all kinds of features there, to do reporting and to generate various reports. This is being used, it is good, and its functionality is great.

Microsoft Project is also used quite a bit and we like how easy it is.

However, some things and applications are still not up to speed. For example, I'm talking to you through a Jabra earpiece. If I speak via Skype for Business, and I want to end the conversation, I can press a button on my earpiece and it drops the call. Skype on Teams doesn't work this way.

I find Microsoft Office 365 initial setup is very easy.

The stability is pretty good.

Microsoft has different tweaks on various interfaces. If you look, for example, at where the button to update Microsoft Office software is in Word, Excel, and Outlook, they're in three different places. They need to standardize the design in a lot of ways.

Once you update Office, there's a button which takes you to the Microsoft website that is supposed to show what is new in the latest release of Office. It hasn't been updated for at least half a year. Right now, what's listed there is from February.

Teams is, in some respects, lagging behind Skype for Business in some telephone-related features. For example, if I'm talking to you through our Jabra earpiece and if I speak on Skype for Business, and I want to end the conversation, I can press a button on my earpiece and it drops the call. However, Skype on Teams doesn't work this way. This is the telephony side and integration with voice devices could be better.

In Excel, Microsoft is creating better programming functionality, which would allow you to programme without actually programming, which is easier than Visual Basic. They call it Labmda functionality in a beta release, but they have not released it yet. I wish that it would have been available already.

The Office solution has collaborative capabilities, however, it's not as advanced as, for example, Google Docs. 

If Word colaborative work on a document works in most cases. However, in Excel, two people can work on the same document, however, it's not truly in real-time. 

The product can get expensive. You do need to pay for features and add-ons.

I would not be able to pin down exactly when we started using 365 Business as we have been using Microsoft projects for 25 years. However, when it switched to 365 Business, we started using it. That was a couple of years ago.

The solution is fairly stable. There are no bugs or glitches. It doesn't really have the best real-time collaborative aspects, however, that's more functionality as opposed to stability.

We have about 100 users on the solution so far. We haven't come across any issues with scalability so far.

We have connections to a person who worked at Microsoft, and often, when we have questions, we direct our queries to him instead of Microsoft directly.

We found the initial setup to be quite simple and straightforward. It's not overly complex.

I cannot recall the exact amount of time it took to deploy the solution.

The solution basically maintains itself. It's on the click-to-run version. It does its own updates. I'm trying to be on the biweekly schedule, so that, as soon as they released something new, I'm grabbing it. Sometimes, however, for example, this feature with lambda programming, which was to be released in March, has not come yet.

Beyond that, if any maintenance is needed, we have an IT department that can handle any tasks related to that.

I was able to handle the setup myself. It didn't require us to find an integrator or consultant to help us. It was pretty easy to handle in-house.

The solution can get quite expensive once you add everything that you need as an organization. You do need to pay for product features and add-ons.

We are using the latest version of the solution.

We are currently migrating to the cloud. Most of it's SharePoint, however, it's still a mix of on-prem and cloud. We have to do a complete migration to the cloud eventually.

While there may be some open-source tools on the market, we find that you do get what you pay for and Microsoft does offer quite a bit. In general, I'm mainly used to Microsoft and have been happy with it. I'd recommend it to others.

I'd rate the solution at a nine out of ten.