AI automation is a high priority. A year ago, I was the chief operating officer, and now I'm the chief innovation officer. Our CEO saw that we needed to have a dedicated technology group looking for solutions, and he asked me to move into this role. I have seven full-time developers on my team who are specifically looking for things to automate. When I saw the demonstration this morning, my mind was blown. They're doing so many things that we could do that will take us to the next level. We can have AI interact with our pathologists and assist them in diagnostic research. We can apply UiPath across our billing processes and everywhere.

We've been testing this emerging technology, and we're excited to see it continue to grow. So far, we've been successful in connecting, having interactions, training a language model, getting responses, and using that information to make decisions in the workflow.

We operate using an enterprise operating system. It's not a technological thing. It's how you determine project priorities. Soon, we'll set up process mining. Then, the IT team and technology group will decide what we do. Right now, the business units effectively vote on the next quarter's priorities.

Automation helps us with operational and analytical work because we lack enough talent for that. By using AI, we can do the same amount of work without hiring more people, so we save money and improve productivity. Generative AI is part of our discussion. We had to decide whether to develop our own model or use existing software like UiPath to get things done faster and easier.

The company doesn't currently prioritize AI use cases, but we're trying to get the leaders to prioritize them by showing them the dollar value. AI is growing. Every year, it's getting bigger.

In bot development, we have had a lot of conversations about what we want bots to do, how to process exceptions, who exceptions go to, and who needs to be aware. Once the bot goes live, we have to keep the chats and lines of communication open to ensure everything's working.

Our automations are now AI-centric, and this focus will expand significantly within the company as our organization refines its AI strategy.

It's a promising tool. We've already seen returns on the automation side, and we're beginning to explore GenAI.

Our goal with AI is to significantly reduce the manual effort needed to determine where to place ads. We don't have enough human resources to place spots around the clock, so we want UiPath to fill in the gaps by augmenting existing staff without hiring people.

Our executives define our AI and automation strategy, which is devolved to our department leaders and employees to determine tasks they don't like doing that we can digitize.

We prioritize use cases based on the amount of time it will save. Also, the cost of the resource is factored in. The CEO's time is more valuable than my time.

We prioritize our automation use cases based on RoI and process complexity.

We prioritize use cases by meeting with each business unit to operational challenges that they would like to solve through automation. They walk us through the process they want to be automated, and we prioritize the requests based on potential hours saved and the automation difficulty.

We don't plan to implement AI in our automations in the near future. We're interested in that market, but it's a long journey, and it's a little advanced for us right now.