It also allowed us to automate many internal processes, saving significant time and increasing the accuracy of reports and monitoring. It also helped improve customer satisfaction and made significant time and cost savings.

We have about 15,000 consultants working for us during the school year, and to fill those positions, we may need to interview five times that many. A lot of them might drop out by the time school starts. Using UiPath and AI, we can speed up processing and onboarding because that might be why people quit. They might leave for another job if we don't onboard them fast enough. We can save more candidates and prevent revenue loss from a potential placement by making the processing time faster.

Another benefit is SLA compliance. We have SLAs to meet for data, and we need to complete some tasks within 48 or 72 hours. Automation helps us meet those targets by completing jobs faster.

We used to bring on seasonal contractors during peak seasons, and now we no longer need to do that because the existing staff have more capability. That was a big thing when we started. Our accounting team was so busy for the two weeks before and the one week after closing. There was a tiny window when they could engage with any process improvement or look ahead at what we could change because they were so busy keeping up with how things work. We've freed up these people who are intimately familiar with our business and give them more time to apply that knowledge instead of filling out forms.

UiPath has improved the accuracy of data entry from our invoices. Processing thousands of invoices is time-consuming.

We have successfully automated the majority of our automation projects.

Automation has helped our CoE understand the administrative structure and returns.

I will definitely recommend UiPath Platform as a product or solution to others.