TeamViewer Reviews

I use TeamViewer to connect to other workstations, Mac, or PC without a VPN connection. You connect to your client or TeamViewer by a give access code, ID, and password. I can connect to clients and resolve problems on their workstations. I can remote connect to a mobile phone or tablet.

I have been using TeamViewer for a long time.

I would recommend the solution to others.

I have found TeamViewer to be stable.

TeamViewer is a scalable solution.

I have never used the support.

The initial setup is straightforward. The deployment is very easy because the client software can be installed in half of minute. You download a few megabytes of the software from their site and set up the installation or run without setup and installation.

I did the implementation myself.

The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper.

We have licenses for three technicians, and all clients in the company were supported. We have three licenses for the IT technician and we support 100 PCs connection when it's needed.

I rate TeamViewer a ten out of ten.

We use TeamViewer for remote technical support.

The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution.

The solution could improve by increasing or removing the time limitation on the use of a session.

I have been using TeamViewer for approximately one year.

TeamViewer has been stable.

The solution is scalable.

We have approximately 10 percent of our workforce using TeamViewer which includes all departments.

We have not faced any issue contacting support.

I have not used other solutions previously.

The installation is straightforward, it took less than one minute to do.

I did the implementation of the solution. Most users can do it themself.

We are not using the solution for commercial use therefore it is free to use.

I would recommend this solution to others.

If someone is looking for a remote connection and support solution, this is a good choice. It's very straightforward to use.

I rate TeamViewer an eight out of ten.

We use TeamViewer for our help desk to manage and troubleshoot remotely.

I am satisfied with TeamViewer, and its performance.

 I would like to see TeamViewer support multiple platforms.

We have been working with TeamViewer for approximately eight years.

TeamViewer is a stable solution.

I am not familiar with the scalability of TeamViewer.

We are a small organization, with 20 employees, and we all use this solution.

We don't have plans to increase our usage, at this time.

I have not contacted technical support.

The initial setup is straightforward.

We completed the installation ourselves.

We are using the free version. We do not pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate TeamViewer a nine out of ten.

TeamViewer is used for remote intervention by IT. We have five engineers that are using the solution.

TeamViewer is fast and easy to manipulate.

TeamViewer could be more secure.

I have been using Remote Access TeamViewer for four years.

TeamViewer is a stable solution.

The solution is scalable.

We use both TeamViewer and AnyDesk. I prefer TeamViewer because it is fast and easy to manipulate.

I would rate this solution a 6 out of 10.

We use TeamViewer because sometimes our Cisco switches get disconnected on the remote side, and we connect to someone that has TeamViewer that is able to connect us again. He does it through his mobile laptop and gets connected back to the switch.

I use TeamViewer for personal and business use.

I have been satisfied with TeamViewer overall.

I have been using TeamViewer for approximately five years.

TeamViewer is stable.

The solution could have better scalability.

We have six people in my organization that use TeamViewer.

I have not contacted technical support.

The installation is very easy and it takes a minute.

The version of the solution we are using is free.

I would recommend this solution to others.

I rate TeamViewer a ten out of ten.

I mainly use TeamViewer for support.

I can use TeamViewer on my client's systems. I install the TeamViewer on the office system and with this, I can connect with the server and PC client, and I am free to work when I need to on the client's system.

The most important feature of TeamViewer is its ease of use.

The installation and the update agent could improve.

I have been using TeamViewer for approximately five out of ten.

TeamViewer has been stable in my usage.

I have found TeamViewer to be scalable.

I have approximately three users that use this solution in my organization. We do not have plans to increase usage.

When we needed some support, we receive a very quick response.

We previously used LogMeIn. We switched to TeamViewer because of costs.

The installation is fine but with some versions, it can be complex. The whole implementation takes 50 minutes.

We have two people that do the support and maintenance of this solution.

We have evaluated the ROI when we started with this remote assistance solution but I don't have exactly the ROI or value.

TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.

I suggest to others that are looking to implement a service is to evaluate exactly how many connections they need that will fit their needs.

I rate TeamViewer an eight out of ten.

We use TeamViewer for remotely managing desktops. If a user is facing difficulties or has some technical problems we can easily connect to their system to troubleshoot the issue for a resolution. There is no need to attend to their location.

I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.

There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.

I have been using this solution for approximately one year.

The solution is very stable and there is not a lot of delay in performance during a remote session.

We have approximately 20 people using this solution in my organization.

I have previously used Microsoft Windows built-in remote desktop.

The installation is very easy.

There is a free and paid version of this solution. I am currently using the free version.

I would advise others this is the best solution for administrators or IT personnel. You do not require very much knowledge on how to use it. You will be able to use all the features because it is user-friendly.

I rate TeamViewer a nine out of ten.

It is generally used for remote control for remote support.

It is fairly feature-rich and stable.

I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines.

In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. 

It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.

I have used it on and off for a number of years. 

It has always been really stable.

I believe it is scalable, but the caveat is installing the client. 

In one of the organizations, we used it for a health system, and we were supporting 16 hospitals. More recently, I used it in a small engineering architecture firm, and we supported a couple of hundred people through six different offices.

Their tech support is really good. They were always very helpful. I would give them a ten out of ten.

If you're going to go with TeamViewer, I would recommend going all-in on their suite of tools instead of trying to do a hybrid model because you always get into trouble with hybrid models for collaboration tools. I believe that integration is the key. The fewer tools you have out there, the less you have to support. Your infrastructure is also less complicated.

I would rate TeamViewer a seven out of ten.