TeamViewer Reviews

TeamViewer is used by support teams to connect to the end-user, where you are able to take over the PC for troubleshooting for support purpose.

The most valuable feature of TeamViewer is its ease of use.

The security could improve in TeamViewer.

I have been using TeamViewer for approximately two years.

TeamViewer is stable.

We have approximately 2,000 people in my organization that is using this solution.

I have not used other solutions other than TeamViewer.

The initial installation of TeamViewer was straightforward.

My advice to others is this solution is simple to use.

I rate TeamViewer an eight out of ten.

I use TeamViewer to enter someone else's computer and solve an issue they have with something. For example, desktop to desktop viewing.

The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping.

I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them.

I have been using TeamViewer within the past 12 months.

TeamViewer is a stable solution.

TeamViewer is used worldwide and it works well. At the beginning of the solution, there was some lagging but those issues were resolved. There are many people using computers and IT support and they only use AnyDesk or TeamViewer. The scalability is good.

I have not needed to use the support from TeamViewer.

The initial setup of TeamViewer is very easy and it takes approximately one minute to complete.

I am using the free version of TeamViewer. There is a subscription fee to use the premium features.

I would recommend this solution to others. It is easy and fast to use and it doesn't require a professional level of skills or knowledge to operate. 

I rate TeamViewer an eight out of ten.

We use TeamViewer to do remote troubleshooting with our technology provider.

The most valuable feature of TeamViewer is its ease of use.

TeamViewer could improve by having support for other operating systems, such as Linux.

I have been using TeamViewer for approximately two years. 

TeamViewer is quite stable. We don't have any issues with it.

We have only used TeamViewer for approximately three or four users maximum for logging in at the same session. We have not tested the scalability.

We have approximately 20 users using TeamViewer. We do not have plans to increase usage.

I have not contacted technical support.

I use Anydesk and TeamViewer in parallel. Some people use one and some the other.

We use the free version of TeamViewer.

I would recommend this solution to others.

I rate TeamViewer a nine out of ten.

We use mainly use TeamViewer for our staff. We provide the laptop to our company and they work remotely sometimes from home or travel abroad. If they face any issues with their laptop application, such as Outlook, we can connect remotely and resolve the problem.

The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.

I have been using TeamViewer for approximately two years.

TeamViewer is stable.

We have not had any problems with the scalability of TeamViewer.

We have approximately 100 users using this solution. If more users come then we will give to purchase more licenses.

The technical support of TeamViewer is excellent. In case we raise an issue, then support is great.

The initial setup is straightforward, the process can take approximately 10 minutes. We add users' computers to the contact list and we can take remote control of them to solve issues.

We have a consultant that helps us do the virtual aspects of TeamViewer.

I rate TeamViewer a nine out of ten.

TeamViewer is used for remote intervention by IT. We have five engineers that are using the solution.

TeamViewer is fast and easy to manipulate.

TeamViewer could be more secure.

I have been using Remote Access TeamViewer for four years.

TeamViewer is a stable solution.

The solution is scalable.

We use both TeamViewer and AnyDesk. I prefer TeamViewer because it is fast and easy to manipulate.

I would rate this solution a 6 out of 10.

We use TeamViewer because sometimes our Cisco switches get disconnected on the remote side, and we connect to someone that has TeamViewer that is able to connect us again. He does it through his mobile laptop and gets connected back to the switch.

I use TeamViewer for personal and business use.

I have been satisfied with TeamViewer overall.

I have been using TeamViewer for approximately five years.

TeamViewer is stable.

The solution could have better scalability.

We have six people in my organization that use TeamViewer.

I have not contacted technical support.

The installation is very easy and it takes a minute.

The version of the solution we are using is free.

I would recommend this solution to others.

I rate TeamViewer a ten out of ten.

We use TeamViewer for remotely managing desktops. If a user is facing difficulties or has some technical problems we can easily connect to their system to troubleshoot the issue for a resolution. There is no need to attend to their location.

I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.

There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.

I have been using this solution for approximately one year.

The solution is very stable and there is not a lot of delay in performance during a remote session.

We have approximately 20 people using this solution in my organization.

I have previously used Microsoft Windows built-in remote desktop.

The installation is very easy.

There is a free and paid version of this solution. I am currently using the free version.

I would advise others this is the best solution for administrators or IT personnel. You do not require very much knowledge on how to use it. You will be able to use all the features because it is user-friendly.

I rate TeamViewer a nine out of ten.

It is generally used for remote control for remote support.

It is fairly feature-rich and stable.

I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines.

In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. 

It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.

I have used it on and off for a number of years. 

It has always been really stable.

I believe it is scalable, but the caveat is installing the client. 

In one of the organizations, we used it for a health system, and we were supporting 16 hospitals. More recently, I used it in a small engineering architecture firm, and we supported a couple of hundred people through six different offices.

Their tech support is really good. They were always very helpful. I would give them a ten out of ten.

If you're going to go with TeamViewer, I would recommend going all-in on their suite of tools instead of trying to do a hybrid model because you always get into trouble with hybrid models for collaboration tools. I believe that integration is the key. The fewer tools you have out there, the less you have to support. Your infrastructure is also less complicated.

I would rate TeamViewer a seven out of ten.