SAP S/4HANA Reviews

My company's clients use the solution as an ERP tool.

The tool's best features are its competitive features and its ability to be used as an integrated solution. SAP S/4 HANA's speed is good compared to other ERPs, and its database can be used at lightning speed.

SAP improves the tool every quarter. I received a certification for cloud products from SAP. My company is also trying to improve the tool's knowledge base. The tool needs to improve its interface and functionalities.

The tool should be more well-integrated or inclined towards AI or AI developments like chatbots or ChatGPT.

I have been using SAP S/4HANA for ten years. I am an SQL consultant working with an implementation company, not the end user or the product user. My company has a partnership with SAP.

It is a full-fledged, stable solution. Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a nine and a half out of ten.

My company deals with small, medium, and enterprise-sized businesses. SAP has different plans to support the tool, and it can reduce the number of licenses nowadays by supporting different packages.

The solution's technical support is awesome. SAP's technical staff immensely supports the partners and consultants associated with SAP. I rate the technical support a ten out of ten.

I have used Sage ERP in some other organizations. I have also used Tally before it became an ERP tool. Tally was the cheapest tool available in India and the other GCC countries, though we can't compare it with SAP. I prefer SAP products over other tools.

I rate the product's initial setup phase as an eight to eight and a half, where one is difficult and ten is easy.

The solution is deployed on the cloud and on on-premises models.

The solution is mostly deployed on the cloud, but in the on-premise version, you can use the Fiori app, though it is not mandatory. When it comes to the cloud, there are no other options because the Fiori apps should be used. The look and feel of the tool are pretty good compared to the tool's previous version, which was on the on-premises model.

The time required to implement the product depends on the industry where the product is implemented and the complexities involved in such industries. If there are some complexities, users may need to develop something or customize a few areas of the product. Four to six months will be enough if it is a standard deployment. Four to six months will be enough if it's a standard, and it also depends on the project size.

It is never a cheap product since it is a prime tool in the worldwide market.

I recommend the product to others.

I rate the tool a ten out of ten.

We are an SAP partner, and we support customers. Our customers use the solution mainly for their business uses like HR operations.

I think anything related to manufacturing public clouds could be improved.

I have been using SAP S/4HANA for more than 15 years.

I rate the solution ten out of ten for stability.

Most of our clients for the solution are enterprise businesses.

I rate the solution’s scalability a nine out of ten.

It takes months to deploy the solution.

Overall, I rate the solution an eight out of ten.

My client is a biomedical company that sells medical devices. I use Tricentis Tosca to automate SAP.

SAP S/4HANA is a very easy-to-use and user-friendly solution.

The solution’s stability could be improved.

I rate the solution a seven out of ten for stability.

I rate the solution’s scalability an eight out of ten.

Overall, I rate SAP S/4HANA a nine out of ten.

It's mainly for business enterprise planning and enterprise resource management.

One of the things I like about it is its well-integrated and secure nature.

Considering it's not a small product, improving pricing would be helpful.

So, there is room for improvement in pricing. HANA is not a simple product; it's quite complex by design.

I have been using this solution for five years. So initially, I worked with DC for two years. After that, it became a mix. It's not straightforward. I started with PCC, then spent some time with HANA, and then switched to CCB. Currently, I am working with HANA.

I would rate the stability an eight out of ten. It's quite stable, but given that it's a cloud solution, there are ongoing updates and new components in every quarter. So, we get four updates annually. 

It is a scalable solution. In my organization, we serve many clients, so there are numerous users. We have around ten customers. We are a service-based company.

The customer service and support are good and knowledgeable. 

Positive

It's somewhat straightforward but can be a bit complex, after all Fortune 500 companies also use this solution. It depends on the specific use case.

It's available for both on-premises and cloud deployment.

Our customers do need to pay for licenses. It is expensive.

I would recommend using this solution to other people as well. Overall, I would rate the solution a ten out of ten. Currently, the solution is adapting to the cloud. 

I am the Director of Operation of SAP Support Company dedicated is support and can see how SAP is very stable and adding great value to different business areas.

Intergration application and facilitate the work processes. I can't image how we can run the business without SAP!! 

All of the features are valuable! Sales and Distribution and related Van Sale, Material Management, HCM and Success Factors, PM, PS, and more. All modules are really excellent process cycles and have high integrations. 

Nothing was noticed, but maybe SAP Support Systems for system bug issues should be added. :) 

I have been using this solution for seven years.

This is a very stable solution.

S/4HANA is very scalable. We use it across seven or eight factories, and everything is running fine.

SAP's technical support is fine but could be a bit more responsive, speed-wise, and could improve in some specialized areas.

Neutral

Before I sued Oracle ERP. SAP is a real integrated stable application. 

The initial setup was very straightforward.

We used an in-house team.

The ROI we received was very high!

Doable 

We evaluated other solutions, but SAP is SAP.

Compared to Oracle, S4HANA is more resource-intensive, but since everything is moving to the cloud and resources are getting cheaper, this gives an advantage to S4HANA over Oracle. Before implementing S4HANA, be very careful in planning and testing requirements - don't kick off the go-live without testing every single system and the integration. I'd give this solution a score of eight out of ten.

I use the solution in the retail and manufacturing industry.

All the modules available in the product are very useful. We have access to all types of reports in a single solution.

The solution is quite expensive.

I have been using the solution for two years.

The product is stable.

I rate the product’s scalability a ten out of ten.

The initial setup is easy for someone familiar with the solution.

We deployed the solution three years ago in our organization. Overall, I rate the solution a ten out of ten.

Many look for companies and partners who can help them implement SAP S/4HANA. So, we help in the implementation phase. We provide ongoing support as well.

The new features introduced by SAP S_4HANA are the ones I find to be valuable.

The support and price of the solution need to be improved. The solution should incorporate some new innovations.

I have been using SAP S/4HANA for a decade. My company has a partnership with SAP.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. We have small, medium, and enterprise-sized clients using the solution.

I rate the technical support an eight out of ten. There are some problems with the support provided for the solution, so it is not quite easy. It takes some time for them to offer us support.

Positive

On a scale of one to ten for initial setup, where one is difficult, and ten is easy, I rate initial setup as ten since it is very easy.

The deployment process took about ten months. We need six people for implementation, which includes one or two system architects to handle the technical field, while the others are mostly business consultants. For maintenance, we have a team of about 20 people to support our customer base.

The solution is worth the money.

I rate the pricing a ten on a scale of one to ten, where one is cheap and ten is too expensive. It is an expensive tool.

Those planning to use the solution need to fully understand it because it's not quite fit for most customers. Overall, I rate the product a ten out of ten.

I work for a consulting company. Globally, we have clients in oil and gas, construction, and other industries.

We have about 26 people using this solution.

S/4HANA falls under a single terminal. We can easily access the data, and the performance is good.

The scalability could be better.

I have used SAP S/4HANA for five years.

It's stable.

I would rate the scalability as six out of ten.

Setup is easy. It takes at least six months to deploy.

We pay for an annual license. The pricing will depend on the client's needs.

I would rate this solution as seven out of ten.

We use this solution for ERP in our business. The solution is deployed on-prem. We have a backup on the cloud through Azure.

The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs. We have also implemented SuccessFactors for our performance, which is for capital management.

It's a very vast product. It meets almost all our needs.

The Capex and Opex could be improved. It would be nice if they cut back on the cost. Otherwise, it's a very good product.

We moved to S4HANA in 2020. We have used SAP for a long time.

It's very stable. Once you do the right sizing for the infrastructure that is running on the hardware, on the storage, you are good to go. We are running on Hyper Converged. Most of the time, people get the sizing wrong.

If you run out of resources, you may start to experience some slowness. But once you size it right, they're good to go and there aren't any issues.

It's scalable.

For technical support, we recruited a lot of guys who have experience with SAP. We also have support for users. In-house, we're developing our skills so that we can address the needs of some immediate users. 

For needs that we can't address, we escalate to support. Other organizations provide that third-level support. But the second level has addressed needs from our super users and other users within the organization.

With SAP, you need to have total planning. Once you have the total planning, SAP is easy to deploy. When people complain that they failed in their deployment, it's because they didn't go the extra mile in planning and leaving no stone left unturned. If you plan it well, you'll have an enjoyable and successful deployment.

The price could be lower.

I would rate this solution 9 out of 10.

We use SAP S4HANA for manufacturing and financials because we are a manufacturing firm.

In an upcoming release of SAP S4HANA, chain management should be easier.

I have been using SAP S4HANA for approximately four years.

SAP S4HANA is a stable solution.

I have found scalability difficult to achieve in SAP S4HANA because the license is quite expensive. The hardware requirement is quite high and can require a large investment for scalability.

We have approximately 200 users using the solution in my organization. We do not plan to increase the usage.

We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite stable and if we do follow the process, it should have no problems. 

The initial configuration of SAP S4HANA is quite difficult. The time it took for the implementation took seven months.

The implementation was done by a partner.

There is an annual license for SAP S4HANA.

I recommend this solution to others.

I rate SAP S4HANA a seven out of ten.