SAP S/4HANA Reviews

We have used SAP S4HANA as a complete enterprise resource planning solution for almost every use case you can think of.

One of the most valuable features is the in-memory database.

I have been using this solution for approximately 20 years.

I have found the solution to be stable but it could improve.

The scalability is good.

I rate SAP S4HANA a nine out of ten.

We are using SAP S4HANA for supply chain management, production planning, and material management. We have connected systems that have intelligent optimization for production planning outside of SAP S4HANA.

I have found the most valuable features are the interface, which is very good for all users, and the database performance is good. Additionally, we have more service APIs to communicate with third-party solutions or systems, such as cloud systems or other participants, than in our last ERP system.

In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence. This would not be too complicated to provide nowadays. If you have a mission learning or artificial intelligence, you have to have it in the cloud and have cooperation between the ERP and the cloud. It is not as good as it could be.

I have been using this solution for approximately four years.

We have had no problems with the stability of this solution.

The scalability of this solution depends on the hardware and the platform you use. If you have fixed hardware, then you need more effort to have scalability. If it is on the cloud, such as Azure, it is a lot easier to scale. The software itself is very practical and scalable.

The technical support is very good between the service levels. 

The installation is straightforward.

We did the implementation ourselves.

The solution is expensive. There are many discussions surrounding the topic of third-party indirect usage of SAP solutions. If you have a third-party system and you have a connection to the SAP system, should this third-party usage qualify as a cost or not. It is very complicated to handle with the SAP organization.

I would recommend those wanting to implement this solution to make sure their internal IT departments are trained well to be able to educate the teams.

I rate SAP S4HANA an eight out of ten.

The solution can be used for many things in an organization, such as managing sales, operations, supply chain logistics, master data, and product management.

I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit.

This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly. If you need to simulate something, as a predictive tool this kind of simulation is not very accurate and it has limitations. This is something that could improve.

In an upcoming release, the allocation process should be revised and improved.

I have been using this solution for approximately eight years.

The solution is very stable in this new version we have been using.

The solution is easy to scale. I have found this solution is the best fit for medium to large size businesses.

The technical support has been very valuable. They are experts and provide a great service.

The installation is a complex process compared to other solutions. The setup can be even more complex by adding areas of the organization you want to the solution, such as LAN networks, licenses, and infrastructure.

The client decides who does the implementations. Some do it themselves and others use a vendor.

I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees.

I would recommend this solution to those looking for a similar solution.

I rate SAP S4HANA a seven out of ten.

We use this solution for our manufacturing processes, sales, finance, pretty much everything.

They recently restructured the database and changed the table structures, which has made it much easier to manage the processes. The processes have been reduced from almost 10 steps to four or five steps. It's really been simplified.

The theory-side of the solution needs to be improved. They need to come up with a simple way to explain to their customers how to properly use it and perform analysis and move on from there.

In the next release, I would like to see more integration scenarios with the cloud, straight out of the box.

I have been using this solution for almost two years.

The stability is good. We noticed some areas, such as health and safety that were not very stable, but the other areas are quite stable and work fine.

The technical support helped us on almost every front.

It depends on what kind of agreement you have with SAP. We have a maximum attention agreement, so it's all good. For a maximum attention agreement, there are some extra charges, but I'm not aware of how much.

The simplicity of the initial setup varies from customer to customer. For us, it was quite complicated because we needed a lot of customization, but in the end, it was ok.

We had a detailed implementation plan that we followed step by step.

On a scale from one to ten, I would give this solution a rating of seven.

Most of our customer base is particularly interested in the finance area. This aspect of the solution is great. 

The most interesting features from the solution include the look and feel of the user interface. It's very user friendly and easy to navigate.

The performance of the solution is excellent.

The solution isn't lacking any features per se. Clients aren't coming to us and saying "we need this or that."

The cost of the solution is quite high. It needs to be adjusted.

The integration could be better. They have many different kinds of house platforms, and then it becomes complicated to have integration within all of these different systems.

I've been using the solution for five years at this point. It's been a while.

We provide technical support to our clients when they need our assistance.

We have implementation projects that help the customers start from zero all the way up to the latest version that they can use on their own. If they need existing or ongoing help with SAP, we will provide some kind of support model. We support them in case they have any problems or in case they have some version they need to upgrade.

As we are implementing the solution for our clients, the process is pretty straightforward.

Our company typically sets up the product. We implement the solution for our clients on their behalf.

The pricing of the solution is quite high. 

We are not the end customer. We are the implementation providers. We have customers and implement the solution for them and offer support to them while they are using SAP, which is an enterprise solution.

We will support any version from the previous version and also upgrade to the newest version, as per our client's needs. There are all kinds of versions of the solution that we support. We mainly work with the S/4, the core ERP solution, so the core S/4, and also the ECC, the previous version.

A company needs to be aware that it's much more helpful to be knowledgeable in the product before beginning an implementation. If a customer doesn't have experience with SAP, the implementation may be difficult. However, if they have some experience, it is a bit easier to set up everything. A company must also ensure they have in-depth business knowledge when doing a discussion in the booking.

Overall, we've been quite satisfied with the product. I'd rate it nine out of ten. If the solution offered better implementation capabilities and pricing, I'd give it full marks.

We are using using almost all of SAP S4HANA's modules, from production and planning to finance and controlling.

In terms of its most valuable feature, I would say the finance module. This is the base. Right now we're working towards the other modules as well, for lineup opportunity operations.

The common issues being raised right now by the end-users are mostly related to the usability. Especially on the Fiori interface. I think they're a manufacturing company and they're implementing lean manufacturing. They are actually counting the number of clicks and screens that are being used by their end-users so they can have a more efficient and intuitive approach on the Fiori apps.

In terms of what features should be included in the next release, there would be too many to mention. I would probably say right now, as part of the planning session, they're going to go through the entire gamut of features where they can improve and where we're lacking in some parts. We're planning to implement a trial for support and warehouse management. But it's a big list right now and I can't think of anything specific. 

In terms of what could be improved, I would say the usability aspect of it for the users. Additionally, from the corporate perspective, some of the more stringent integrations across modules and also allowing integrations from third-party applications.

I have been using SAP S4HANA for three years.

I would not say it is a 100% stable. There still are some large issues here and there. But I guess over the course of using it for the last three years, and with some of the changes that have been put in place by our IT team, I would say it is around 70% stable.

In terms of scalability, I wouldn't count it as easy. I would probably say it's medium complex. 

We currently have around 100, 150 people using it.

In terms of support, there still are some places here and there for them to improve. But their support is mostly stable right now.

The initial setup was very complex.

During the initial setup we made use of an SI, solution integrator vendor, for the implementation. It was a combination of the SI and some internal resources.

On a scale of one to ten, I would rate SAP S4HANA a seven.

S/4HANA BASIS administration and technical architect solutions.

We have implemented for one of the customers and gone live recently, and its greenfield implementation. The customer was very happy as the implementation time took less than 6-8 months.

Easy integration with other tools.

• S/4HANA 1610: We found very less Fiori apps — a few apps not working.
• All module Fiori apps need to be tuned.

SAP S/4 HANA has cloud facilities. Also, it has Fiori apps. This tool helps us to manage business in a faster and smarter way. 

The new functionality helps people. Employees have become more efficient and skilled. It manages the business in a faster way than before we had the solution installed. 

Business partner functionality helps us to manage vendors and customers from a single screen. Another one is product costing. Product CO-PA implementation is easier than before.

MRP repost area should be improved. The production information report also needs to be improved. 

Planned Order List needs a change of screen.

Yes, we encountered stability issues.

No scalability issues.

No previous solution was used.

Two years.

The cost is $5000.

No.