SAP S/4HANA Reviews

We use the solution to import master data. We use classic resolution to collect local US company material masters and align HQ material masters' numbers. We import FI/CO/MM/PP/SD IMG and opening posting accounts and stock. 

We use it to import transactional data. We collect purchase orders and sales orders into S4H 

We also use it to import security. We collect user roles and permission objects.

We provide training requirements for logistic modules for sales orders to intercompany purchase orders and make production orders for goods issued and goods received. Finally, we run production order confirmations for cost variants. 

We removed gaps for MRP planning, forecast data, and PIR purchase orders. We integrated overall sales commission collections and sales profits management. 

It's helped with business aspects and improved material planning and RMA processes.

It's helped with service aspects and improved customer service and spare parts management.

It's good for HQ FICO aspects. We consolidated P/L statements, cash flows, and income statements.

For supply chain aspects, we integrated the last puzzle piece for material control.

We found the solution integrated with HQ and local material number for batch orders to split several partial orders. 

For customer service and RMA views, material alignment or aggregate is evolving. The US can assign sales forecasts to distribute Asia-built finished parts. This business model can accumulate mass stocks for replacing parts and labor maintenance services. If sales order to shipment can align with the ERP platform, the materials to order can support visibility across Asia/the US/the EU. The integration not only speeds up order processes but also controls solid stocks and costs.

During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track. The approach is to have the same sales order amount and quantity to compare the correctness so both sides are matched, according to FI concerns. For project purposes, we need to figure out if there is any solution or approach when considering data migration for sales orders and purchase order imports. THe validation is also the key to review bothe side data of correctness.  Any resolution for an add-on program to validate reports can be useful. 

I spent six months in a S4H project implementation, including SAP business - one migrated into an S4H 1809.

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Positive

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I am a system integrator. We recently implemented it for a customer, and they are finding it easy to use.

We implemented the remote version of S/4HANA on Azure, and it is working well for the customer.

My customers use it for all functions, including finance, sales, and Oracle. 

They are using it for all six core functions: 

• Source to pay
• Record to report
• Order to cash
• Procure to pay
• Plan to produce
• Core finance. 

They also use it for other pharma operations.

The cloud-based feature of Microsoft Azure has been very valuable. It is easy to implement and use, saving the customer a lot of effort on infrastructure. The product is also very stable, and the customer is comfortable with it.

The customer has worked with previous products, and this one has brought a lot of comfort in terms of infrastructure handling. The infrastructure is managed by a different team, and the users are also comfortable with the interface. So far, they are happy with the product.

The product is user-friendly. The user interface, now called Fiori, is very stable. The product also has a lot of interfaces available to interact with cloud products, and it supports all kinds of integrations, so the amount of customizations needed from customers is greatly reduced.

The infrastructure resources are also effectively used. It is very optimized; used in a very optimized manner. The maintenance and handling of the infrastructure are very well taken care of with S/4HANA on Azure.

The interface could be improved with more Fiori applications. There are still a few applications in SAP GUI. I think SAP is working on this, but it will take time. 

Additionally, the admin interface could be improved. Since the admin is not directly an end-user, it may not be in focus, but if the customer's team is managing it, it would be helpful. 

Bringing all the admin applications into one place would be very helpful for customers to lock this down and use it internally for management.

In future releases, I would like to see a centralized admin interface. A lot of admin activities need to be done at different places. Apart from that, the pain development and change management for developments could be improved. 

Some features are not yet available in the new interface, so bringing those in would make it easier for customers to manage from the admin side.

I've been working with this solution for the last five to seven years. I work with the 2022 feature pack zero.

Since SAP brings new versions, I would rate the stability nine out of ten as of now.

So far, the performance is fine. No major hiccups or conversations have been reported that would cause the product to fall into any category of material issues. 

All stability and performance-related aspects have been taken care of. We have positive feedback from the customer side in terms of performance and stability.

I would rate the scalability an eight out of ten. Scalability is quite flexible. With the solution on Azure or other cloud products, scalability options are very flexible. The backend hardware technologies have improved on the cloud side, so many options are available now.

In my last five years of experience, all the customers I've seen are on S/4HANA. I've hardly seen anyone use older versions. New customers are all getting on S/4HANA.  

Our customers are mostly enterprise-level businesses. 

The technical support from SAP is quite mature. It's been five to seven years, so the product is now getting into the maturity phase. The product support team is quite capable of solving issues on time.

Positive

For me, the initial setup is very straightforward. It may not be easy for the customer, but for the integrator, it is.

So, I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

There were some generic issues in development, but the support from SAP was good, and they were resolved. All products will have some issues. The product support is good enough to resolve them on time.

Deployment time:

Implementing it for all the functionalities within the given scope took around one year, including various phases like development, quality assurance, and production. It depends on the scope, but with the current scope, including all planned interfaces and project management, it will be manageable.

We (my company) are system integrators. 

Deployment process:

We start with development, where all customizations are performed. It's then moved to the testing system for various tests like regression, unit, user acceptance, performance, and integration testing. 

Once approved and verified by the customer, it's taken to production for deployment. Then, there's minimal functional and engineering testing, followed by live production testing done by the end users. If everything is clear, we go live.

Since customers are adopting it and finding it valuable, in comparison to others, I can give the pricing a five out of ten, with ten being expensive and one being cheap. It's not too expensive and not too cheap.

Additional costs to the licensing fees include maintenance or integration costs, depending on who manages it for the customer. Maintenance and support costs are general support costs for all products.

The product is mature and implemented in various industries. It's a very well-renowned and established product. They can go ahead and implement it. It depends on how they choose the integrator and the support for this product. 

The product is very stable, and finding integrators and support will not be difficult.

Overall, I would rate the solution an eight out of ten. 

Most of our customers have their applications hosted on SAP. Therefore, they have stored the data on SAP S/4HANA database.

SAP S/4HANA is the preferred database because of its scalability, faster accessibility, compatibility, and other well-suited features for large data sets.

The product’s pricing could be improved. It needs a high CPU and memory to analyze and compute that data. Thus, it should be natively supported from the cloud platform. We should get the bundled image so installation and configurations are not done manually. All those should come as a bundle learning package. A virtual machine could exist to make everything available on a single deployment. That will save some time for any project timelines.

I have been using SAP S/4HANA for five years.

The product is stable.

SAP S/4HANA is scalable. We have enterprise-level clients.

The initial setup is fine since we have good documentation for reference. The deployment requires four hours to complete.

The product is not that cheap, not that expensive. It is costly in computing because these VMs have a huge CPU and utilization. We have a monthly billing, and there are extra costs for the license.

As for the interface, it always depends on the individual. However, there are some recommendations. Ultimately, it is up to the developer to decide how to implement the interface in the back end.

SAP S/4HANA is a good product, but anyone who plans to use it for their application should have the core skills required. It is not something that ordinary people can do, as it requires some expertise. When hosting it on the cloud, such as Azure, Amazon, or Google, it is important to take care of security policies, government regulations, and disaster recovery strategies. You need to plan your design and architecture accordingly.

Overall, I rate it a nine out of ten.

I am one of the implementing partners for SAP, specifically for HANA. I have worked on quite a few projects where I executed transformations with my clients, and I have found that the transformation has occurred. There is value that has been realized.

The user experience is quite attractive, and maybe the efficiency around the consolidation part as well. Everything is in one place, and the ease of use is significant. There is a lot of real-time interaction, and people have highlighted the efficiency and insights that come with it. 

Pure Infinity is especially effective in improving the user experience, and the preconfigured apps facilitate and expedite implementation time. From the governance point of view, I've seen positive changes, especially in finance and the transport management system as well.

More integration is necessary. Some struggles remain, especially regarding SAP's integration with other SAP modules. For example, integration between S/4HANA and Business for Logistics needs improvement. These issues exist within the integration space and present challenges during implementation.

I have been using the solution for almost over six years.

There are quite a few factors to consider, which may not be necessarily attributed to SAP and instead to other players. For example, issues related to the public cloud version, such as connectivity, could impact product stability.

The scale is quite significant. It is very scalable, to be honest.

I have a very good relationship, so I would rate it an eight out of ten.

Positive

The initial setup might be less straightforward, around four to six out of ten. Some elements are not as easy as one might expect.

It's quite expensive, to be honest. Technical upgrades, especially for those moving to SAP Cloud, can be significant. The cost might range between two to three million US dollars.

SAP for Canada is my primary job. Depending on the market, I focus on ground sales and private clouds. It's a good product. 

I would rate the overall solution an eight out of ten.

We use the solution as an ERP system for our retail operations and manufacturing. 

The core accounting model is robust, so we don't have any issues with it. It has industry-specialized modules like retail, hospitality, and manufacturing. Many industrial-specific modules are very helpful. It's a very robust, reliable, and simple-to-use product. In my experience, it's straightforward.

From a benefits perspective, the main advantage that SAP S/4HANA brings to our organization is that we can have one system for everything. It is used for retail, distribution, and manufacturing engineering. Having a single system allows us to meet our total requirements.

I would like to see improvements in the graphical user interface and core modules in SAP S/4HANA. Even after 20 years, there haven't been developments in these areas. The purchase order, sales order, and core modules like CRM have remained unchanged. The financial data and modules have also stayed the same. Fiori is available but hasn't brought many changes to the core modules.

I'd like to see more features in the core ERP module to make it affordable and manageable for small and medium-sized companies. Big companies can handle additional modules like CRM, but smaller businesses struggle to afford and maintain these.

The solution's implementation cost is high.

I have been using the product for two years. 

The solution is easy. 

Our current number of users for the product is 200, but it will increase. We have it implemented across multiple locations and departments. Our environment spans different countries with various currencies and services. For example, we operate in Bahrain, Oman, Qatar, and Kuwait, each with its own SAP instance and currency. The solution is easy to scale. 

We have support from an internal team as well as SAP. Its support is good. 

Positive

The tool's deployment is easy. 

The product's ROI is good. 

I rate the overall product a ten out of ten. 

The solution supports our business transformation process.

The features related to finance are beneficial for our day-to-day operations. It is easy to integrate the solution with other systems.

The initial setup was difficult.

I have been using the solution for three years.

We did not face any problems with the product’s stability.

I rate the product’s scalability an eight out of ten. We have 500 users in our organization. We use the tool daily.

The deployment took one year.

A third-party integrator helped us with the deployment. We needed 40 people for the deployment and three people for maintenance.

The product is expensive. The price must be improved.

I will recommend the tool to others. It is a good solution. Overall, I rate the product a nine out of ten.

We use the solution for transaction purposes.

SAP S/4HANA has streamlined financial operations and supply chain management.

The processing time has been reduced, and the screens have become more intuitive, leading to a faster user experience. Additionally, the integration has improved by 30%. The introduction of new tools, including cellular apps, has made system configuration and readiness much simpler. Compared to previous versions, the latest upgrades offer enhanced features and pre-configured solutions, making them highly beneficial.

SAP S/4HANA is a robust front-end solution compared to other web technologies available. However, screen design in SAP EFI might not be as extensive.

I have been using SAP S/4HANA for one year.

200 users are using this solution. SAP S/4HANA is scalable, and the availability of support from others reassures us that scalability shouldn't be a problem.

When seeking assistance, we typically prefer to hold an annual company support conference. When requesting support, we ask for the SCC and some additional support. 

Neutral

The solution is easy to configure.

The product is affordable.

SAP S/4HANA has improved the response time of all applications. This improvement was noticeable within just two months of implementation.

Developing a system can be time-consuming, but once it's developed, a set of licensing elements is in place. Companies in India do not extensively utilize solution management. Consequently, we face challenges in storing documentation alongside our projects within the system. Exploring alternative methods for storing these documents within the project would be beneficial. However, it's important to note that companies in India may not prioritize solution management as extensively as elsewhere.

The data consistency and integration have been addressed effectively. This has greatly supported us without extensive customization regarding invoicing and other features within SAP.

SAP S/4HANA is more like an extensive, sophisticated system than a giant airline. It's designed to handle large-scale operations efficiently. While it's true that smaller businesses may find it more challenging to adopt due to its complexity and cost, many mid-sized and large enterprises are utilizing it. Different deployment options are available, such as on-premise or cloud-based solutions catering to various business needs. Additionally, while SAP S/4HANA is primarily known for its ERP capabilities, it also offers modules for HR management. However, some industries have found the HR implementation process to be cumbersome.

Overall, I rate the solution an eight out of ten.

SAP S/4HANA is the predominant solution from SAP, replacing the earlier SAP ECC. It's widely used for overall enterprise resource planning, including running banking operations and other enterprise functions.

My client's organization uses SAP S/4HANA for real-time analytics and decision-making by leveraging embedded analytics that are part of S/4HANA. Some organizations integrate specialized BW layers or their own data house layers for analytics, using SCC or BI for visualization. Others extract data from SAP S/4HANA to other hyperscalers or providers to create visualizations.

SAP S/4HANA supports my client's business processes in finance, procurement, and supply chain management through end-to-end management. This is often done with other IT specialists or independently for smaller customers using SAP S/4HANA.

SAP S/4HANA has been an excellent integrated solution for my clients, technically much easier to manage than the ECC solution. The embedded AI layer helps adopt intelligent AI directly within business scenarios, which has been very beneficial. These features enhance operations and efficiency for my clients.

Extensions to SAP S/4HANA have room for improvement, especially in integration with low-code/no-code platforms. Creating these extensions through Fiori transactions is more tedious than customers would like. Although the SAP build process has become more linear, further improvements could provide a huge benefit.

I have been using SAP S/4HANA since 2013.

It's a very stable system overall, but with new attacks targeting customers' SAP landscapes, the latest patches and versions must be applied. I would rate the stability an eight. 

The scalability of SAP S/4HANA is high, around nine. Typically, my clients are medium or enterprise businesses.

They are not excellent, but they are not bad either.

Positive

I would rate the initial setup of SAP S/4HANA as one because it is challenging. Implementing SAP S/4HANA involves integrating an organisation's processes, including different departments, geographical locations, and compliance requirements. Given the scale of these businesses, such as operations in multiple countries, it's complex and not meant to be simple.The physical deployment of SAP S/4HANA is not a challenge.

The deployment itself might happen within a day or even a few hours, given the accessible hardware. The time-consuming part is identifying the needed components, areas, services, and software. The actual deployment process is simple, but adjusting the software to meet your needs is complex. It's not the physical deployment of the application that is the problem.

SAP S/4HANA is usually deployed on the cloud through its own SAP
mechanism. This allows for deployment on both public and private cloud options.

Regarding pricing, I don't regularly deal with the financial aspects, but it is not a cheap solution.

When migrating to SAP S/4HANA, productivity initially dipped as organizations adjusted to the previous system. This is due to the need for change management and adapting to the new software. However, once the transition is complete, productivity significantly improves due to faster response times, a more mobile-centric approach, and better data handling. Overall, SAP S/4HANA helps users perform their tasks more efficiently.

SAP S/4HANA might not be able to address all business challenges directly, but other products can be integrated to fill these gaps. For example, difficulties like sustainability or energy rating do not have a direct solution within SAP S/4HANA. Similarly, areas like contact centre or customer call centre management are not directly part of SAP S/4HANA, but partner solutions are available to address these needs. 

Overall, I would rate it an eight out of ten.