SAP S/4HANA Reviews

SAP S4HANA is a product that can be used for any hyper-scale, such as AWS, Google, or Azure. It can even be used on-premises.

SAP S4HANA is part of an Intelligent Enterprise and the solution is used for various things.

The most valuable feature is the inbuilt standards included in SAP that customers can adopt easily. It can be customized based on the specific requirements.

It has evolved over time with the feedback provided by various customers.

Another benefit is in the delivery, it offers an explorative approach to simplify it for the customer.

As an end-user, this solution offers what is needed.

The dashboards are great. The platform is very intuitive, and in terms of communication, the interface is very interactive. 

The initial setup could be simplified. It needs improvement.

I would like to see the AI included to help from a data standpoint.

I have been working with SAP S4HANA for more than six years.

I am using the latest version.

It's a reliable solution from a technical and business standpoint.

It's a scalable solution. In terms of the number of users that are using it, it scales well.

The range of customers who use this solution can be from less than 100 to more than 3,000.

SAP S4HANA can be customized to be very scalable. It can be adapted for large enterprises.

In our organization, our customers are from medium enterprises to large-sized companies as well.

SAP supports this solution well when there are any bugs or glitches in the solution.

Initially, we had a hiccup. We contacted technical support, they were supportive and helped resolve the issue.

I am not using an alternative ERP.

Depending on various factors, the initial setup can be completed in as little as six to nine months or it can take as long as one and a half to two years.

The initial setup can complex.

Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version.

We are happy with the pricing because it is dependant on the number of users who are using the solution.

I feel the pricing model is fair. It is also very flexible.

I would definitely recommend this solution to others who are interested in using it.

This solution is suitable for small to large enterprise companies and can use the pricing model. 

They can adopt the solution in less than a month and use the standard that SAP offers.

I would rate SAP S4HANA a nine out of ten.

I'm a senior functional consultant and we partner with SAP. 

Previously, when a sales person had to register a deal, it meant logging onto Windows to look at the deals, now it can all be done from a mobile phone. That's a huge benefit for us. 

The best part of this solution is the Fiori design. 

The documentation for this solution can definitely be improved and I'd also like to see more support, more numbers of Android or iPhone apps.

I've been using this solution for three years. 

This solution is stable. 

The solution is highly scalable. We've scaled it more than 75% of what we initially had. We regularly scale and there's no excess consumption of resources or major tweaks required when we're scaling up. We have around 500 end users and we have a team of five or six people responsible for maintenance, including a system administrator. We use this solution extensively and will continue to expand our use of it. 

We had a good experience with technical support. They know what they're doing and the response time was good. 

We previously used SAP ECC. We switched because they discontinued maintenance of ECC and this is a new solution altogether. It didn't make sense for us to continue with SAP ECC.

The initial setup was moderate on the complexity side. Not too complex, but also not so easy. The deployment was done in-house and took several months. 

There are a lot of ERP solutions on the market - Oracle, JD Edwards, and the like, but when it comes to SAP, my experience is that once you implement the solution and you understand how it works, it becomes intuitive to work with. When you upgrade to a new solution or when a whole lot of changes come in, the user experience stays pretty much consistent.

I rate this solution an eight out of 10. 

The POD applications are very useful to us. There are a few POD apps which we are using for the different business scenarios. They are quite interesting.

The initial setup is pretty straightforward. The documentation is very good.

The solution can scale well.

The solution is stable.

It's been just one year that we started using this product, due to the fact that we need to have different integrations as well to other systems. With S/4HANA, when SAP started, everything worked in a single SAP system. Slowly then it's been delegated or divided into multiple SAP systems. That's why we have around 25 different SAP products running in our landscape. Yet, at the same time, S/4HANA is the core. It's the core component.

Going forward, I believe more systems could be consolidated into S/4HANA. We need to reduce the number of SAP systems running in our landscape. S/4HANA has the capacity to host many other SAP products, therefore we can discontinue some of the SAP products. Currently, we have now the Global Services, the Governance, Risk, and Compliance, and Enterprise Portal, BW, Supply Chain Management, Warehouse Management, et cetera. If SAP could consolidate many of the systems so that we can reduce the number of systems, that would be ideal.

The solution can be a bit expensive.

We would like to see more DevOps capabilities in the future.

The solution would benefit from offering more serverless features in the sense that when you deploy SAP, it's a pretty big deployment and you have a lot of dependencies or you are closely tied up or you have a dependency with the hardware vendor and the hardware providers and the certified hardware and items like that. At the same time, all these deployed components and these files are possible to deploy without a server as well. Slowly SAP is providing some of the features so that you can deploy this in containers and so you don't have any dependency on the running hardware. That way, you can restart the systems without any downtime or the end-users will not feel the difference. Aspects like that need to be improved. 

We do have here monthly maintenance due to the fact that sometimes we need to recharge the system and we have seen from the end-users there will be certain downtime as well. If there is no dependency with the hardware and if it goes serverless, then we can have zero-downtime maintenance.

We've been using the solution for the past year or so. It hasn't been that long.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

The solution is scalable. At the same time, it depends on where you deploy your systems. If you deploy your systems in Azure, then it would be using the scalability of Azure. If you deploy in AWS, it uses the scalability of AWS. If you deploy in a virtual private environment, then it depends on where you deployed the system. At the same time, it depends on being compatible with all these different hyper-scalers. For the most part, it goes pretty well with the different platforms.

We are deploying the solution in different countries. Currently, we have close to 10,000 users working in SAP. Yearly, we do the deployment in multiple countries. In two months, we deploy in one more country. There will be another 200, 300 more users will be coming. By the end of this year, there will be 2,000 more users. Currently, around 10,000 users are using this application.

The SAP S/4HANA technical support is mainly with the service provider. When you deploy SAP, you have different support teams. Most of the time, you will have a service provider or a supplier that you would be associating with. You will have a kind of application management or infrastructure management support with that vendor. For example, IBM, Capgemini, Accenture, DXC. They are the different vendors. However, then you get the OEM support via the SAP Support Portal for product-related issues. That support has got different priority levels based on the importance. Generally, we know how the SAP support works and it's acceptable. We're satisfied with the level of support provided overall.

The initial setup isn't too difficult. It's pretty straightforward for the most part. SAP has got some good documentation and there are different migration scenarios and implementation scenarios you can work with. With the help of documentation, things are pretty straightforward. 

Most of the time, you do the SAP deployment or the migration with a partner. SAP has got certified partners to help with the implementation.

SAP has got different license mechanisms. It depends on how many SAP products you run and then how do you negotiate with the SAP teams and what kind of offer you get. At the same time, generally, everyone says SAP products are a bit costly. 

Some of the SAP systems are licensed based on the number of CPUs that are being deployed, and some of the SAP products are licensed based on the number of primary users, and some of the SAP systems are based on the database footprint. Different SAP products have different license mechanisms, so there should be a person who is knowledgeable about SAP that can understand and then review the licensing agreement and get the right SAP product - and perhaps help negotiate the price.

We are customers and end-users.

We have around 25 different SAP products. We are using SAP S/4HANA in our company.

The production and the test systems are deployed in the virtual private cloud on-premise, and we have sandbox development and quality systems are deployed in the Azure public cloud.

I'd rate the solution at an eight out of ten.

I am a consultant and SAP S4HANA is one of the products that I work with.

From a technology standpoint, the theory and analytics are fascinating.

When it comes to the delivery of features, I would like it presented in a more user-friendly way. Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend. This is something that should be simplified. A simple comparison between the older and newer version would be very helpful for customers and consultants.

The default UI has been the same for a long time and in my last few projects, I've found that it wasn't fast enough. 

I have been working with this product since version 1511 in 2015, about five years ago.

I am comfortable with its stability.

This product is definitely scalable. 

I would say that it is for medium-sized companies. For smaller companies, the scale of the project might be too large, so they may not be able to harness the complete power of S4HANA.

The support from SAP is excellent. It is very good, compared to other products.

The SAP Marketplace is a good source of support.

I have hands-on experience with a few other products that are on the market.

Compared to older versions, prior to S4HANA, it is very easy to deploy. Starting from a development environment, I say it would take about three to four months to deploy for a mid-sized customer.  

For ERP, I do not recommend anything other than SAP 4/HANA. For other applications such as CRM and planning, I may recommend a different product.

I think that the newest version is great and I think the idea should be to quickly push it to cloud completely.

I would rate this solution an eight out of ten.

The integration features of SAP S/4HANA stand out as the most valuable, surpassing those of other systems.

The product could be improved in several key areas, particularly in API granularity and ease of configuration. It is typical for new technology to initially lack the full functionality of older systems, as seen in every development cycle. In the Business Technology Platform (BTP) context, certain granular configurations available in S/4HANA, such as output determination, are not as easily replicable through current APIs. Previously, configuring outputs for delivery at a detailed level was straightforward. For example, one could easily specify output settings for regular deliveries. However, replicating this process in an API-driven workflow is currently more complex and less intuitive for business users. Additionally, there is no simple way in the new technology to verify if an output was successfully created and sent to a partner.

We have been using S/4HANA for approximately two to three years.

Overall, the stability of the solution is commendable. The core system demonstrates robust performance, maintaining operational stability in general use. However, there are instances where specific functionalities become less stable. These issues often stem from implementation-related factors, such as custom user exits, rather than inherent flaws in the software itself. For example, an order may fail due to a custom user exit, which should be considered an implementation issue rather than a reflection of the system's stability.

The scalability of SAP S/4HANA is highly impressive, making it suitable for companies of all sizes. Its flexibility allows for adding applications as required, enabling customization to meet specific business needs effectively.

The initial setup of SAP S/4HANA is inherently complex, with various factors contributing to its intricacy. While the software installation may be completed quickly, configuring it for practical business use involves a lengthy process spanning years.

Typically, an implementation partner is involved in this process. These implementers handle most setups, including addressing bugs or issues during deployment. They act as the primary contact with SAP for resolving technical problems.

I rate the product an eight out of ten.

I do pre-sales, or sell the SAP solutions to the customer. I need to know the requirements and match the SAP solution. I am not an expert on SAP HANA or SAP S/4HANA

The most valuable feature of SAP S/4HANA is the innovational process. We are able to receive more efficiency or accuracy than previous versions.

SAP S/4HANA could improve by making the interface easier to use.

I have been using SAP S/4HANA for approximately eight years.

SAP S/4HANA is a stable solution.

The scalability of SAP S/4HANA is good. Thousands of people can use this solution at one time.

We have many clients that use or plan to use this solution. We have global clients across the world in multiple countries. They need to focus on their central finance, reporting, and rules of governance.

I rate SAP S/4HANA a nine out of ten.

This product is the ERP. I'm on the procurement side. Therefore, I leverage it for purchase orders and finance and have all the processes together.

It is better than the previous SAP solution.

It's stable. 

You can integrate it with other tools. 

I cannot recall coming across any areas that were lacking. 

Starting out on the solution can be a bit complex and difficult. I'd like to see them simplify the process of integration. It's very complex, even with the new solutions within SAP.

I started using the product two years ago.

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

We have 23,000 people using the solution. 

I'm on the user side. I'm not on the IT side. I don't have insights on scalability.

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

I can't speak to the initial setup process as I was not a part of the team that handled that.

I wasn't a part of the implementation and am unsure if any outside parties were used or if everything was handled in-house. 

I'm not responsible for the licensing arrangements. I can't speak to the exact cost. 

We're an SAP partner.

I'm not sure which version of the product we are on at this time. I'm not IT. I'm on the procurement side.

I'd advise new users to try to set up everything that is related to your processes and set up integration with SAP assistance tools, such as Ariba. Otherwise, in the beginning, it's very complex.

I'd rate the solution nine out of ten.

It is used for financial accounting. We are a system integrator, and we have some customers using it. Some customers are on-prem, and we also have some customers on Azure.

From a technological point of view, the in-memory database is one of the key highlights.

If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding.

Its pricing could be better.

I have been using this solution for about three years.

It is quite stable as long as you have the right infrastructure environment.

S4HANA has scalability features, but it depends on the infrastructure. If it is on-prem, you also need scalable hardware.

We have less technical support because of the fewer resources in the region, but we don't have any issues at the moment with that. We are also working with some partners.

Its initial setup is straightforward, but the rollout is quite challenging when the customization starts.

Its pricing could be better.

Normally, we engage with SAP sales to do the assessment. For a successful implementation, before implementing it, I would advise consulting SAP professional services, not just a partner of SAP. If SAP can provide a consulting service initially, it'll be beneficial.

I would rate it an eight out of ten.

We are using SAP S4HANA for the OIL and GAS industry.

I have used SAP S4HANA within the past 10 Years

SAP S4HANA is highly stable.

I have found SAP S4HANA to be scalable.

The support quality depends upon the solution and the nature of the problem. It depends on which platform you working on it.

The difficulty level of the initial setup depends on the person's skills. If you know the basic knowledge of the database, then it will be easy, otherwise, it will be very difficult.

I would rate the price of SAP S4HANA a four out of five.

The price of SAP S4HANA could be cheaper.

My advice to others is for them to do their homework very well because if you move into production, you don't have any chances. Make sure your timelines are correct and select your consultant wisely.

I rate SAP S4HANA an eight out of ten.

My main use of this product is for finance and controlling.

This product would be improved by adding more reports. In the next release, I would like UDF or UDO to be added.

I've been using this solution for about two-and-a-half years.

This is a scalable solution.

This product is straightforward to set up.

I also work with Business One, and I find I need a lot of workarounds for it. But I find everything I need in S4/HANA. I recommend this solution for everyone, I think it's the best solution available. I would rate S4/HANA eight out of ten.