PRTG Network Monitor Reviews

We are using PRTG Network Monitor for performance monitoring. We use it to
monitor traffic and to identify network issues. In our school, the network is slow, so we use PRTG Network Monitor to capture the network and traffic status, and through it we found out that one of the servers is sending out messages.

PRTG Network Monitor is okay to use, but you need some time to analyze the data, so this could be an area for improvement.

If this solution has the feature of automatically locating or identifying the problematic area, it would be helpful to customers. This is a feature I'd like to see in the next release.

We've been using PRTG Network Monitor for many, many years.

This solution is stable.

PRTG Network Monitor is scalable.

The installation of PRTG Network Monitor was simple and straightforward. It took us two hours to complete, because we needed to locate and identify the rejected data.

We implemented this solution in-house, for a school.

We've used PRTG Network Monitor in-house before, but now we're using it for our consultation service.

The performance of this solution is okay.

We currently have 10 customers we provided PRTG Network Monitor to. We have three engineers in the network team who handle the deployment and maintenance of this solution.

I'm recommending this solution to people who want to start using it.

From what I know, people just need to go to the website and get the license for this solution.

My rating for PRTG Network Monitor is an eight out of ten.

 PRTG Network Monitor is used to monitor our client's network.

The most valuable feature of PRTG Network Monitor is its ease of use.

PRTG Network Monitor can improve by having better integration with devices.

I have used PRTG Network Monitor within the past 12 months.

The price of PRTG Network Monitor is reasonable. 

I rate PRTG Network Monitor a nine out of ten.

We are using the latest update.

We use the solution for our firewall interface and bandwidth monitoring.

The solution may be modified to meet one's requirements. Mine are simply for SNMP bandwidth monitoring for my network interfaces. Others may have different needs when it comes to the solution. 

The capabilities the solution provides us meet our needs. We feel the solution and its features to be valuable.

We like the alerting system, the SNMP monitoring and the customization of the bandwidth. It dives deeply into the information concerning metrics. These are the reasons we chose to go with the solution. 

The automation should be improved. I am talking about automation by code and processes and provisioning the IP desk. Should the automation capabilities be addressed, I would raise my rating from an eight to a ten out of ten. 

We have been using PRTG Network Monitor for many years. 

The solution has good performance and I find it to be stable. 

The solution suits our scalability needs. We also onboard many other systems. 

We have our own technical team. As such, there has been no need for us to be in touch with technical support. 

Prior to the solution, we made use of Zabbix and continue to do so in respect of customers and management. We also tried out another product. 

The initial setup was simple, really straightforward.

Our team handled the entire setup, internally. 

Of course, the solution requires maintenance once deployed, as does every software in respect of upgrade, configuration and data backup requirements. This is part of one's product governance. 

Our price involves less than 5,000 tiers.

We are satisfied with the price. 

When software version releases come out, we simply install and upgrade them. 

The solution is cloud-based. We hosted our platform into our own cloud infrastructure.

For the moment, we are not looking for integration with other products. 

There are, perhaps, 25 users making use of the solution in our organization.

The solution boasts good performance. 

I would certainly recommend the solution to others. 

I rate PRTG Network Monitor as an eight out of ten. 

We primarily use the solution as a monitoring tool. We use it mostly for looking at changes in the resources' behavior. Pretty much it's the use we have primarily. The second one is to provide a report of the total consumption of the resources that we use. We pretty much have to monitor systems.

We haven't played with many options. I know it offers a lot of different plugins for certain solutions, such as a VPN monitor and also website monitor. We haven't configured those as we are under the management direction, and if they don't allow it, pretty much we use the options that we have and the plan for the department. 

The simplicity of the software is great.

The configuration is not hard to handle. 

The installation is not that complex. 

The best part of the tool is the simplicity of the tool itself.

The product can scale well.

The database needs improvement. They use plain text for the data. That's probably not a concern for them, however, sometimes we need to enhance some of the reports and we cannot do that. If they move to a transactional database, it will be better for users to get access to different kinds of reports. Right now, it's pretty straightforward in terms of what you can do, and you cannot apply customization or get specific data.

They have something called maps where you can configure or set up a view for the different devices. They have different options than the ones that we have, such as a pie chart option, and likely offer different kinds of graphs. It would be nice to show you the real-time status using these graphs. 

We've been using the solution for about three years at this point. 

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. The performance is good.

The scalability of the product is quite good.

I contacted technical support in the past. The few times I got a pretty straightforward answer, although the service was probably not the fastest. It was by email, which can be less immediate than a phone call. In general, however, it was good.

We're also using OneView for HPE BladeSystem for monitoring.

The product was easy to implement. The simplicity of the tool is the key to successful sales on this monitoring solution. All the options are straightforward for the users as well. It's not that complex to implement.

To fully deploy the solution into our environment took a couple of days.

We're using the latest version of the solution. We updated the version less than a month ago.

I'd advise potential new users, if they are looking for an easy tool to deploy and manage, it's the way to go. If they are looking for complex reports, I will say stay away from this product.

I'd rate the solution at an eight out of ten.

RTG Network Monitor is used for monitoring many parts of our network, such as IP telephone system, internet traffic, firewall, and network utilization. Additionally, it can monitor server information, for example, CPU and memory usage.

I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server.

PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful.

I have been using PRTG Network Monitor for approximately five years.

The solution is stable.

PRTG Network Monitor is scalable, I can add more network components if I was to need them.

This solution is best fitted for small to medium-sized businesses.

I have not needed to contact technical support.

The initial installation was easy and it took approximately two weeks to cover all the network components.

I can do the implementation of the solution myself.

I rate PRTG Network Monitor an eight out of ten.

Our primary use case is for monitoring numerous services; internet providers, university campuses, etc. We are resellers. 

It's great that we can create a dashboard inside software monitoring, and access many other websites, it is a complete monitoring solution.

I'd like to see the inventory of the device improved. 

I've been using this solution for six years. 

The solution is very stable. 

The technical support is fine, I've never had a problem. 

Deployment was completed within a day. 

I recommend this solution and rate it a 10 out of 10. 

While I cannot say for certain, I believe we are using the latest version. 

We use it for monitoring network devices and downloads.

The solution helps us with troubleshooting. We benefit from high performance and it can send out alarms. 

The traffic, the status of the devices can stand improvement. 

Moreover, I would like to see network mapping. 

We have been using PRTG Network Monitor over the past 12 months. 

The stability at the moment is good. 

There is no need for much technical support. The solution is very easy to use and the web provides information with ease.

The initial setup was simple and easy.

Some clients have 500 users. Some clients have 100 users. It varies. 

I rate PRTG Network Monitor as an eight out of ten. 

The solution is easy to manage and the reports are very accurate.

There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones.

I have been using this solution for five years.

The solution is stable in my experience.

I have found the scalability to be good. Most of my clients have been medium-size businesses using this solution.

The technical support needs some improvement. The response time is slow, we normally get a response the next business day for urgent issues which is long time.

I have used Cisco solutions in the past. The main difference when comparing Cisco and this solution is Cisco supports Cisco Prime and this solution does not. This is the disadvantage if you want to use Cisco Prime. However, this solution is open sourced which has its benefits over Cisco.

The installation is straightforward.

My advice to those wanting to purchase a monitoring solution with simple and easy-to-use features, go with this solution. It is a good option, especially for medium businesses.

I rate PRTG Network Monitor a seven out of ten.

We primarily use the solution for applicative monitoring, or network and applicative monitoring for some customers so that they can make sure that all equipment is up, and sometimes we use it to look for some more accurate sensors.

Ergonomy is very useful to us. It was really easy to use. It's not really a feature, however, ergonomy and the way I could very simply makeup, let's say, basic monitoring, and then go much deeper when there is a need is helpful. 

The alerts are very helpful to have access to. 

The possibility to make maps is very valuable.

The initial setup is very simple.

So far, we've found the solution to be quite stable.

I don't really have opinions on what types of features should be added. I haven't seen anything really lacking.

The possibility to export the part of the sensor we made would be helpful. For instance, if you're doing monitoring for customers and we want to share this with them or bring them an on-premises tool as well for them, you can't export just one part. You have got to rebuild everything. Just to remake it on another premise, you've got to rebuild it from scratch.

I've been using the solution for three years at this point.

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze. the performance is reliable.

There are about 20 users handling this product.

We haven't really attempted to scale it in any way. Therefore, I can't speak to how easy or difficult the solution would be to expand.

We've reached out to technical support in the past. We've been quite satisfied with the level of service we receive. We've found them to be very helpful and responsive when we have queries.

We are looking to take on other products. We are expanding, we are trying to share the two with other departments. As it often happens, the other departments say, "Well, why did you choose this and not something else?" And not
this or that?" Currently, we're looking into potential replacements.

The initial setup is very simple and straightforward. It's not a complex process. A company shouldn't have too much trouble with the implementation process.

I can't say how long the deployment took. I can't recall the exact amount of time.

For maintenance, we update the solution regularly. That's handled internally by our team.

While the setup was handled internally, for the sensors, sometimes we had to reach out to the help desk for assistance. However, we did not use an integrator or consultant for the process.

I'm not an expert on pricing, however, I would describe the pricing as pretty cheap. It's not overly expensive.

I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors.

Three years ago when we took PRTG, we had a trainee make a small inquiry and we concluded that regarding the needs we have today, PRTG was the best solution. We concluded at the time that it would be much easier to use. The technical gap between PRTG and the other solutions would not be relevant to how we planned to use it.

We're just a customer and end-user. We don't have a business relationship with PRTG.

We're currently using the latest version of the solution.

Im not a network specialist, bu5 I would recommend PRTG. We've been extremely satisfied with its capabilities overall. I would rate it at a nine out of ten.

The primary use of the solution is to secure network resources and to get a visual of what is connected.

I believe the solution has improved the way our organization works. 

The features of the solution that stands out are the ease of use and it is trouble-free.

The solution could be better and faster when it comes to performance. 

I have been using the solution for approximately eight years.

It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.

The solution has been adequate for us in terms of scalability.

There are two people using the solution in our organization and they are part of the network management team.

We have an unlimited license for this solution.

I rate PRTG Network Monitor a nine out of ten.