PRTG Network Monitor Reviews

RTG Network Monitor is used for monitoring many parts of our network, such as IP telephone system, internet traffic, firewall, and network utilization. Additionally, it can monitor server information, for example, CPU and memory usage.

I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server.

PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful.

I have been using PRTG Network Monitor for approximately five years.

The solution is stable.

PRTG Network Monitor is scalable, I can add more network components if I was to need them.

This solution is best fitted for small to medium-sized businesses.

I have not needed to contact technical support.

The initial installation was easy and it took approximately two weeks to cover all the network components.

I can do the implementation of the solution myself.

I rate PRTG Network Monitor an eight out of ten.

Our primary use case is for monitoring numerous services; internet providers, university campuses, etc. We are resellers. 

It's great that we can create a dashboard inside software monitoring, and access many other websites, it is a complete monitoring solution.

I'd like to see the inventory of the device improved. 

I've been using this solution for six years. 

The solution is very stable. 

The technical support is fine, I've never had a problem. 

Deployment was completed within a day. 

I recommend this solution and rate it a 10 out of 10. 

While I cannot say for certain, I believe we are using the latest version. 

We use it for monitoring network devices and downloads.

The solution helps us with troubleshooting. We benefit from high performance and it can send out alarms. 

The traffic, the status of the devices can stand improvement. 

Moreover, I would like to see network mapping. 

We have been using PRTG Network Monitor over the past 12 months. 

The stability at the moment is good. 

There is no need for much technical support. The solution is very easy to use and the web provides information with ease.

The initial setup was simple and easy.

Some clients have 500 users. Some clients have 100 users. It varies. 

I rate PRTG Network Monitor as an eight out of ten. 

The solution is easy to manage and the reports are very accurate.

There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones.

I have been using this solution for five years.

The solution is stable in my experience.

I have found the scalability to be good. Most of my clients have been medium-size businesses using this solution.

The technical support needs some improvement. The response time is slow, we normally get a response the next business day for urgent issues which is long time.

I have used Cisco solutions in the past. The main difference when comparing Cisco and this solution is Cisco supports Cisco Prime and this solution does not. This is the disadvantage if you want to use Cisco Prime. However, this solution is open sourced which has its benefits over Cisco.

The installation is straightforward.

My advice to those wanting to purchase a monitoring solution with simple and easy-to-use features, go with this solution. It is a good option, especially for medium businesses.

I rate PRTG Network Monitor a seven out of ten.

We primarily use the solution for applicative monitoring, or network and applicative monitoring for some customers so that they can make sure that all equipment is up, and sometimes we use it to look for some more accurate sensors.

Ergonomy is very useful to us. It was really easy to use. It's not really a feature, however, ergonomy and the way I could very simply makeup, let's say, basic monitoring, and then go much deeper when there is a need is helpful. 

The alerts are very helpful to have access to. 

The possibility to make maps is very valuable.

The initial setup is very simple.

So far, we've found the solution to be quite stable.

I don't really have opinions on what types of features should be added. I haven't seen anything really lacking.

The possibility to export the part of the sensor we made would be helpful. For instance, if you're doing monitoring for customers and we want to share this with them or bring them an on-premises tool as well for them, you can't export just one part. You have got to rebuild everything. Just to remake it on another premise, you've got to rebuild it from scratch.

I've been using the solution for three years at this point.

The stability is quite good. There are no bugs or glitches. It doesn't crash or freeze. the performance is reliable.

There are about 20 users handling this product.

We haven't really attempted to scale it in any way. Therefore, I can't speak to how easy or difficult the solution would be to expand.

We've reached out to technical support in the past. We've been quite satisfied with the level of service we receive. We've found them to be very helpful and responsive when we have queries.

We are looking to take on other products. We are expanding, we are trying to share the two with other departments. As it often happens, the other departments say, "Well, why did you choose this and not something else?" And not
this or that?" Currently, we're looking into potential replacements.

The initial setup is very simple and straightforward. It's not a complex process. A company shouldn't have too much trouble with the implementation process.

I can't say how long the deployment took. I can't recall the exact amount of time.

For maintenance, we update the solution regularly. That's handled internally by our team.

While the setup was handled internally, for the sensors, sometimes we had to reach out to the help desk for assistance. However, we did not use an integrator or consultant for the process.

I'm not an expert on pricing, however, I would describe the pricing as pretty cheap. It's not overly expensive.

I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors.

Three years ago when we took PRTG, we had a trainee make a small inquiry and we concluded that regarding the needs we have today, PRTG was the best solution. We concluded at the time that it would be much easier to use. The technical gap between PRTG and the other solutions would not be relevant to how we planned to use it.

We're just a customer and end-user. We don't have a business relationship with PRTG.

We're currently using the latest version of the solution.

Im not a network specialist, bu5 I would recommend PRTG. We've been extremely satisfied with its capabilities overall. I would rate it at a nine out of ten.

The primary use of the solution is to secure network resources and to get a visual of what is connected.

I believe the solution has improved the way our organization works. 

The features of the solution that stands out are the ease of use and it is trouble-free.

The solution could be better and faster when it comes to performance. 

I have been using the solution for approximately eight years.

It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.

The solution has been adequate for us in terms of scalability.

There are two people using the solution in our organization and they are part of the network management team.

We have an unlimited license for this solution.

I rate PRTG Network Monitor a nine out of ten. 

We are a service provider in the IT industry, and this is one of the products that we implement for our clients. We are using this product ourselves, and we have several customers who are also using it.

It is basically used for monitoring alerts, such as memory from a server has gone down.

Network Discovery is a feature that our customers like a lot.

The ability to maintain the health of the network is very good.

The user interface is okay.

This is a very lightweight solution.

The technical support could respond a little bit quicker.

A better console would be an improvement.

I have been working with PRTG Network Monitor for approximately five years.

The stability is excellent.

The networks in Guatemala are not very large, so scalability has not been an issue for us.

Our clients are typically medium-sized businesses.

We are working towards increasing the number of deployments.

I would rate the technical support and eight out of ten. They could be a little better in terms of response speed. Usually, they respond the next day.

The initial setup is straightforward and very simple. The length of time required for deployment depends on the size of the network but usually, we're talking about two hours.

We provide technical support to our customers who are using this product.

On average, two people are required for deployment and maintenance.

The pricing is okay and it is cheaper than some competing products.

The other product that our customers normally consider is SolarWinds.

SolarWinds is a more robust solution, and as such, it is much more expensive than PRTG. Most of the time, based on budget, our customers choose PRTG.

For me, this is a nice solution and I would rate it an eight out of ten.

We use PRTG Network Monitor for connectivity and communication between devices.

The most valuable feature of this solution is being able to see things graphically.

I would like to see more updates available in this solution.

I have been working with PRTG Network Monitor for five months.

We are using the latest version. We just run the updates.

It's updated often. 

I have not had the need to contact technical support.

We are also using Zabbix.

The initial setup is pretty straightforward. It requires you to enter the IP addresses of what you want to monitor.

The price is pretty comparable.

To others who are interested in using this solution, I would recommend it, it's a decent product.

I would rate PRTG Network Monitor a seven out of ten.