PRTG Network Monitor Reviews

PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device.

I have been using PRTG Network Monitor for over one year.

PRTG Network Monitor is stable.

The scalability of PRTG Network Monitor is good. We only need to buy licenses from PRTG Network Monitor and add more devices or sites, or customers to it. It is easy.

We have four technicians and one senior technician using PRTG Network Monitor. If something goes down, they can see the problem and then either go to the site or approach the situation remotely.

The support from PRTG Network Monitor has been reliable. They have been available when we need them.

The initial setup of PRTG Network Monitor is simple. Adding a device for monitoring only takes a few minutes. The technician can add a device to monitor without problems.

The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device.

If they could have pricing per device that would be a benefit.

My advice to others is if you can't afford SolarWinds and those other expensive solutions, PRTG Network Monitor is the best value for money.

I rate PRTG Network Monitor an eight out of ten.

I use PRTG Network Monitor to monitor network devices, routers, switches, servers, applications, and services.

PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces.

In the next release, PRTG Network Monitor should add a backup solution.

I've been using PRTG Network Monitor since 2014.

PRTG Network Monitor is very stable.

PRTG Network Monitor is very easy to scale.

PRTG Network Monitor's technical support is great.

The initial setup was very easy.

PRTG Network Monitor's price is a little high. Their licenses cost between $1,600 to $16,000 on a perpetual basis.

I would rate PRTG Network Monitor as ten out of ten.

The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back.

PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand.

I have been using PRTG Network Monitor for approximately two and a half years.

PRTG Network Monitor is scalable.

We have approximately 200 to 250 devices that are being used with PRTG Network Monitor.

We used other solutions previously but they did not compare in features with that of PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. There are five or six steps to complete it. 

We have more than two locations and for that two locations' network connectivities, we are using PRTG Network Monitor. For example, we monitor firewalls, switches, and for ISPs. For servers, we are using the Zabbix.

One person is monitoring everything using PRTG Network Monitor. We have been providing support to our customers.

We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower.

I have compared other tools to PRTG Network Monitor. I found that PRTG Network Monitor is more user-friendly than the others I compared.

I rate PRTG Network Monitor a seven out of ten.

We are a system integrator and this is one of the monitoring products that we implement for our clients.

Our customers use it for monitoring their networks.

The most valuable feature is autodiscovery.

Most of the sensors are available for it, such as traffic sensors and SNMP sensors. They have a very wide library that we can use.

From a view perspective, it should be more customizable.

Other monitoring tools that I have used are easier to use.

I have been working with PRTG Network Monitor for two months. The company has been using it for approximately two years.

Over the approximately two years that the company has been using this product, it has been very stable.

This is a scalable product. We have six people in the company that use it.

I have specific requirements for data that I have to gather. Of more than 400 data points that are available, I only need approximately 40. So, at this point, I'm only utilizing about 10% of the capability.

We have asked questions of their technical support and they have a very good response time. They immediately jump in and solve any issues that we have, as well as answer our inquiries.

I would rate the technical support a four out of five.

In the past, I have worked with a lot of different monitoring tools.

The initial setup is very straightforward.

The licensing fees are billed annually and there are no costs in addition to this.

We evaluated several other solutions and one of the reasons that we chose PRTG is because they provided us with a free trial that included all of the sensors. This gives you the opportunity to test the product and see it work. After that, if you are satisfied with it, you can purchase it.

The other solutions that we tried will give you only a few sensors. You do not have the full functionality of the system available for testing.

Overall, this is a good product but there are other monitoring tools that are easier to use.

I would rate this solution a seven out of ten.

I have experience in configurations and troubleshooting, and I use PRTG Network Monitor for network monitoring activities, e.g. monitoring the bandwidth and where it's coming from. For example, I use NetFlow instead of SNMP only.

We had a big amount of bandwidth being used, and I wanted to check whoever was using that amount of bandwidth. We managed to find the source IP address of who was using that specific bandwidth amount, with the help of PRTG Network Monitor.

The features I like the most about PRTG Network Monitor are its NetFlow Collector and graphical monitoring functions.

More training videos for installing and configuring PRTG Network Monitor would have been nice, especially when working with a lot of devices.

I've been using PRTG Network Monitor for three years now, but not on a daily basis.

PRTG Network Monitor is a stable tool.

PRTG Network Monitor is scalable, but you'll need to take care of the cost to scale up, because it can be costly.

I had no issues with the support team for this product. I contacted support once, when I needed information on a type of configuration that could possibly be done on PRTG Network Monitor.

The tool is easy to install, but it needs to be done by a technical team, because
you need to configure the network devices to connect with PRTG Network Monitor. It took two hours to install and configure. The configuration can be lengthy because there were a lot of devices, so more training videos could have been helpful.

When you have a lot of devices, PRTG Network Monitor can be costly.

We deploy PRTG Network Monitor both on the Cloud and on-premises. We use Storm Cloud, but we cater to many clients, so we implement according to what the client wants.

We have one user who handles and maintains this product, e.g. an admin who knows the type of installation. If there's configuration involved, we have one engineer who handles that. There are other products like Zabbix that you can use for free, and since PRTG Network Monitor is costly, we sometimes use Zabbix.

I'm giving PRTG Network Monitor an eight out of ten.

 PRTG Network Monitor is used to monitor our client's network.

The most valuable feature of PRTG Network Monitor is its ease of use.

PRTG Network Monitor can improve by having better integration with devices.

I have used PRTG Network Monitor within the past 12 months.

The price of PRTG Network Monitor is reasonable. 

I rate PRTG Network Monitor a nine out of ten.

We are using the latest update.

We use the solution for our firewall interface and bandwidth monitoring.

The solution may be modified to meet one's requirements. Mine are simply for SNMP bandwidth monitoring for my network interfaces. Others may have different needs when it comes to the solution. 

The capabilities the solution provides us meet our needs. We feel the solution and its features to be valuable.

We like the alerting system, the SNMP monitoring and the customization of the bandwidth. It dives deeply into the information concerning metrics. These are the reasons we chose to go with the solution. 

The automation should be improved. I am talking about automation by code and processes and provisioning the IP desk. Should the automation capabilities be addressed, I would raise my rating from an eight to a ten out of ten. 

We have been using PRTG Network Monitor for many years. 

The solution has good performance and I find it to be stable. 

The solution suits our scalability needs. We also onboard many other systems. 

We have our own technical team. As such, there has been no need for us to be in touch with technical support. 

Prior to the solution, we made use of Zabbix and continue to do so in respect of customers and management. We also tried out another product. 

The initial setup was simple, really straightforward.

Our team handled the entire setup, internally. 

Of course, the solution requires maintenance once deployed, as does every software in respect of upgrade, configuration and data backup requirements. This is part of one's product governance. 

Our price involves less than 5,000 tiers.

We are satisfied with the price. 

When software version releases come out, we simply install and upgrade them. 

The solution is cloud-based. We hosted our platform into our own cloud infrastructure.

For the moment, we are not looking for integration with other products. 

There are, perhaps, 25 users making use of the solution in our organization.

The solution boasts good performance. 

I would certainly recommend the solution to others. 

I rate PRTG Network Monitor as an eight out of ten. 

We primarily use the solution as a monitoring tool. We use it mostly for looking at changes in the resources' behavior. Pretty much it's the use we have primarily. The second one is to provide a report of the total consumption of the resources that we use. We pretty much have to monitor systems.

We haven't played with many options. I know it offers a lot of different plugins for certain solutions, such as a VPN monitor and also website monitor. We haven't configured those as we are under the management direction, and if they don't allow it, pretty much we use the options that we have and the plan for the department. 

The simplicity of the software is great.

The configuration is not hard to handle. 

The installation is not that complex. 

The best part of the tool is the simplicity of the tool itself.

The product can scale well.

The database needs improvement. They use plain text for the data. That's probably not a concern for them, however, sometimes we need to enhance some of the reports and we cannot do that. If they move to a transactional database, it will be better for users to get access to different kinds of reports. Right now, it's pretty straightforward in terms of what you can do, and you cannot apply customization or get specific data.

They have something called maps where you can configure or set up a view for the different devices. They have different options than the ones that we have, such as a pie chart option, and likely offer different kinds of graphs. It would be nice to show you the real-time status using these graphs. 

We've been using the solution for about three years at this point. 

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. The performance is good.

The scalability of the product is quite good.

I contacted technical support in the past. The few times I got a pretty straightforward answer, although the service was probably not the fastest. It was by email, which can be less immediate than a phone call. In general, however, it was good.

We're also using OneView for HPE BladeSystem for monitoring.

The product was easy to implement. The simplicity of the tool is the key to successful sales on this monitoring solution. All the options are straightforward for the users as well. It's not that complex to implement.

To fully deploy the solution into our environment took a couple of days.

We're using the latest version of the solution. We updated the version less than a month ago.

I'd advise potential new users, if they are looking for an easy tool to deploy and manage, it's the way to go. If they are looking for complex reports, I will say stay away from this product.

I'd rate the solution at an eight out of ten.