PRTG Network Monitor Reviews

I'm using the product on my virtual PC in a virtual environment. I use PRTG for monitoring the ping traffic. Whenever something goes down, it will alarm me, and maybe for the traffic and the bandwidth use as well. It helps me track traffic and uptime.

I really like the bandwidth, which is something critical for me. Whenever we argue over an ISP, we make sure that we have clarity of the bandwidth we are using.

The setup process is pretty simple.

The solution is scalable.

It's very stable. 

Limiting the bandwidth per host would be very good; however, that's beyond the capability of the PRTG. 

If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful.

We'd always welcome additional features. 

I've been using the solution for ten months. 

It's very stable. Whenever something goes down, or there's any change in the network, it will tell me. It'll send me an email. The SNMP feature is very helpful for me. It's very accurate over time.

We have just two users. However, we plan to expand the network and give people more access to the PRTG. Since we have all-time monitoring, someone should be online every second. Therefore, we will try to add more people and users.

It's very easy to scale the solution.

I have never actually been in touch with technical support. I have colleagues who have dealt with them. However, I have no experience with their services. 

I did not previously use a different product.

It was very easy for me to set up the product. They have this auto-discovery, and everything is online. Auto-discovery has helped a lot. So you don't have to go to configure everything individually. Everything will come up for you in just one click. 

If you have an enterprise, you should get help from PRTG pre-sale support as your setup may be a bit more complex.

In terms of ease of deployment, I would rate it 4.5 out of five. 

We don't really require any maintenance. Auto-discover should update automatically. If I need to add a custom sensor, then I just add it. 

I didn't have any outside assistance when it came to the implementation process. 

I just used YouTube and some online help from people that were not from the company.

I can't really speak to the licensing model. When we first signed up, there was some negotiation around pricing. Our purchasing department took care of that.

We have some sort of partnership with PRTG.

We are using the latest version of the product.

I'd advise people not to waste one more moment and start using it immediately.

I'd rate it ten out of ten.

We are mostly using PRTG Network Monitor for monitoring servers, and switches. For example, we monitor uptime on critical resources.

The solution has benefited our organization by showing us when devices are up and when you are down, and we can do an analysis on the availability of the resources.

The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime.

PRTG Network Monitor can improve by adding prevention and detection features.

I have been using PRTG Network Monitor for approximately two years.

The stability of the PRTG Network Monitor is good.

PRTG Network Monitor is scalable. You can also deploy it on Linux and Windows. We have approximately 350 people using this solution in my company.

We are an IT company that deploys this solution on more than one site.

We have been using OP Network Manager in parallel with PRTG Network Monitor.

The initial setup of PRTG Network Monitor was easy. The implementation took approximately a couple of hours.

The implementation of PRTG Network Monitor was done in-house. The deployment can be done by one person.

The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager.

We are not using all the features available in the solution.

We have three technical support people who manage the solution.

I would recommend this solution to others.

I rate PRTG Network Monitor an eight out of ten.

We are using PRTG Network Monitor mainly for real-time monitoring and communication in our environment.

The most valuable feature of PRTG Network Monitor is real-time monitoring.

PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management.

I have been using PRTG Network Monitor for approximately six years.

PRTG Network Monitor is stable.

I did not face any issues with the scalability of PRTG Network Monitor. However, I did not test it.

There are approximately 17 administrators using this solution in my organization.

I have not needed to use the support from PRTG Network Monitor.

The initial setup of PRTG Network Monitor is simple. It took approximately 15 minutes to deploy.

We did the deployment of PRTG Network Monitor in-house.

There is a license to use PRTG Network Monitor and it is annually.

We have evaluated a lot of software and we found PRTG Network Monitor the best solution.

It's a good solution regarding real-time monitoring only, but for the site of the operation, you can't rely on it without any other solution to fit all use cases.

I rate PRTG Network Monitor a five out of ten.

Our use case for PRTG Network Monitor was end-to-end monitoring, but we couldn't achieve it, particularly the monitoring from the perspective of looking at the complete dashboard of the entire infrastructure, though it's a server virtualization network. For example, monitoring any device, even a swiping machine or a camera, or any device which comes and adopts an IP address should be monitored using PRTG Network Monitor, so that was our use case in the beginning.

Eventually, we then wanted the tool to also monitor our applications, so our current use case for PRTG Network Monitor is to monitor applications residing on our infrastructure, apart from devices that use or adopt IP addresses.

There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking.

Pricing for PRTG Network Monitor is also not as expensive.

It's a good tool, even for beginners.

A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value.

The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version.

What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future.

I've been using PRTG Network Monitor effectively for five years now, though I also used it in 2010, but only for very basic monitoring. Nowadays, I'm using the tool more extensively and doing a lot of monitoring on it.

In terms of the stability of PRTG Network Monitor, I would rate it a three out of five because this works on the web browser, but it requires too many updates. You have to update it frequently. For example, as soon as it's not running on the latest version, it starts giving you errors on the browsers, so it has a big room for improvement in terms of its web GUI.

PRTG Network Monitor is a scalable tool, and I'm rating it three out of five in terms of scalability.

We were in discussion with the PRTG Network Monitor technical support team quite intensively, but they weren't able to answer all our questions. We find them okay and up to the mark because they know what the tool can do and cannot do, so they were very, very precise, so at least their knowledge about their product was good.

We used a different solution before using PRTG Network Monitor, but that wasn't an apple-to-apple comparison. For example, we used an IP monitor from SolarWinds, but that was just a Ping or ICMP utility.

The initial setup for PRTG Network Monitor was not that complex, but you need to understand how it works, so it's not very difficult, yet it's not very easy. The setup for the tool is on the moderate side. On a scale of one to five, I'd give the setup a rating of three because if you'd like to effectively use PRTG Network Monitor, you need to set it up correctly.

It took almost a week to set the tool up correctly, but the actual installation was done in one day, with the bare minimum configuration and discoveries because it has a good discovery feature.

We deployed PRTG Network Monitor through our in-house team.

I've already seen ROI from PRTG Network Monitor.

PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two.

I'm using the latest version of PRTG Network Monitor because my company keeps updating the tool.

In my company, teams in Support and IT use PRTG Network Monitor and quite effectively look at the dashboard very often, so around one hundred people use it. Deployment was done in multiple places so seven to eight people in different regions took care of the deployment separately. At the moment, my company has no plans of increasing the usage of PRTG Network Monitor.

My advice to others looking into implementing PRTG Network Monitor is that if you're looking from a holistic infrastructure deployment and monitoring perspective, it's a good tool to use and to start with. PRTG Network Monitor is a good tool for beginners, so if you're a beginner, use it. If you're not a beginner, then you would need a tool with very exclusive end-to-end features.

I'm rating PRTG Network Monitor six out of ten.

My company is a customer of PRTG Network Monitor and has no partnership with the vendor.

It is great for service level agreements and can comply fully with internet monitoring or any interface such as hardware or network interfaces and database instance. Irrespective of the MID, it can detect and monitor it. It is a vast platform and can make the cluster for the DC and DR. If one is down, it'll last shorter than the second one.

We prefer to use the PRTG because it has a low price. We provide solutions to the customer, and customers always prefer to pay less for the best output and quality. In addition, the solution allows customers to monitor anything within their network. For example, they can monitor their servers, application levels and virtualization instances.

The technical support service should be improved and is not as good as Cisco. However, PRTG support is better than before as they now have remote and TeamViewer support. Before, it was only based on mail communications and forum discussions. Irrespective of this improvement, the technical support response time is still prolonged, and the reservation can be better. I rate the response times a six out of ten. We've had very good experiences with Check Point, Juniper, and Cisco technical support.

Regarding additional features, currently, the default database has some limitations. There is a specific capacity that it can trigger. So, if they can make the enterprise-grade DV integrated, then a separate part will be needed to integrate. We want to customize every six months and do not need data older than six months.

It is the best solution. Personally, in my 20 years of experience working with monitoring systems, this is the best. Their software is very light and fast. Everything is great except the technical support response time. If they improve this, I'm sure it will be a top-class product competitor.

We have been using this solution since 2006. The price is user-friendly, and the monitoring system is sound. The solution has a clear advantage as it can monitor per second. We use the enterprise paid version.

It is a stable solution. The performance is excellent, and the reporting system is good. We can customize, and if we want to detect a particular time in demand or an outage for a service provider, we can easily identify it.

It is straightforward to scale, similar to SolarWinds.

The setup is very easy, and for someone with no experience, which a few clicks, they can figure it out. However, if you want to integrate at a wide level, it will require some experience. I rate the setup a ten out of ten.

The deployment was short and took just about two to three minutes.

We provide maintenance services to customers, and this solution is suitable for larger companies. Most of the companies we work with are banks and government organizations, and if we include the interfaces, we are about 4000. It is also suitable for smaller companies, which can easily purchase the solution with minimal cost.

Regarding ROI, we can easily use and afford the licensing costs for a small office of about 100 to 200 users. This is impossible from the NPM, as they have the minimum interface values they must process.

PRTG Network Monitor is a very affordable solution compared to other solutions. Other solutions cost nearly double or triple the cost. Not only is the pricing reasonable, but the quality is also.

The licensing cost depends on the number of interfaces. The details for the enterprise are published on their website, and because we partner with them, we receive a 15% discount. They do not customize their products for specific customers. Other solutions like SolarWinds and Cisco do not provide product customization support, but PRTG Network Monitor includes documentation for customization to the particular interface. For example, we wanted to monitor 300 SNMP nationwide and try to integrate them into the online UPS. It was very tough because no MIB value was published on their website. We had to request it, and they generated the script and made the MIB value, allowing us to initiate.

I rate this solution a nine out of ten. Regarding advice, comparing WhatsUp Gold and PRTG and SolarWinds NPM, I would always recommend PRTG. They integrate a lot of features. Every month, we get the latest updates and better features within the support service and maintenance contract. The updates are free and included in the cost.

NPM is aware of the five-second values compared to other solutions, and PRTG has the first-second values, so it is very high. Therefore, for any incident within five seconds, PRTG can detect it. PRTG is the par, and it stands with the interface-based licensing category. But NPM's licensing category is different. It is the business policy of the individual which doesn't make sense.

PRTG Network Monitor is used by network monitoring teams for keeping a tab on services that are down. Once you are aware of a failure you are able to quickly reinstate the service before customers or brand users notice. This can be done even before the service is down, if you see a pattern of service degradation, it can quickly attend to it.

The most valuable feature of PRTG Network Monitor is the different monitoring probes available.

PRTG Network Monitor could improve the price.

I have been using PRTG Network Monitor for approximately three years.

PRTG Network Monitor is stable.

We have two clients that are using PRTG Network Monitor.

The technical support from PRTG Network Monitor has been good.

I rate the licensing for PRTG Network Monitor an eight out of ten.

I rate PRTG Network Monitor an eight out of ten.

We are working with a web version of PRTG Network Monitor.

I use PRTG Network Monitor for the monitoring of all my switches and backbone infrastructure in my hotels. This includes my remote sites and for the monitoring and notification of our business lines in our hotels and traffic monitoring.

The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available.

When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve.

I have been using PRTG Network Monitor for approximately six years.

The stability of PRTG Network Monitor is good.

PRTG Network Monitor is scalable and easy to scale.

We have a lot of viewers using PRTG Network Monitor but we only have approximately four administrators using it.

I have not contacted technical support. We did at some point have technical issues but the online technical documentation is rich, and we never had to call for support.

I have not used any other solution other than PRTG Network Monitor.

The initial setup of PRTG Network Monitor is straightforward. The setup is very dynamic and took us approximately one month to have some data, and devices in it. We referred to a lot of documentation that was very helpful.

We were not very fluent in the software. 

I rate the initial setup of PRTG Network Monitor approximately three out of five.

The deployment of the PRTG Network Monitor was done in-house.

There is not a lot of maintenance. We do regular updates and we do add quite a lot of devices on a regular basis.

We have received a return on investment using PRTG Network Monitor. We're able to do proactive support to tackle an issue before it collapses. There is a return on investment, but it's something quite hard to explain to non-IT personnel.

We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money.

I rate the price of PRTG Network Monitor a four out of five.

A price decrease would be welcomed by the financial and accounts departments.

We did not evaluate other options.

I would recommend PRTG Network Monitor to others and the main reason would be to have visibility of the traffic from all the lines. For example, the visibility on the status of devices, up or down, threshold configuring, and notification of capacity being overused on the line before they collapse. We are able to take action with the suppliers and with service providers before the service gets interrupted.

I rate PRTG Network Monitor an eight out of ten.

PRTG Network Monitor is used for monitoring internet service providers, and we want to receive the downtime of the network devices mapped. PRTG Network Monitor is hosted in a local host server in our three data centers.

The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for.

PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time.

I have been using PRTG Network Monitor for approximately four years.

PRTG Network Monitor is stable.

We have approximately 3,000 users using PRTG Network Monitor in our organization.

I have not used the support from PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. The deployment can be done in a few hours.

We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually.

The solution performs well.

I rate PRTG Network Monitor an eight out of ten.