PRTG Network Monitor Reviews

PRTG Network Monitor is used by network monitoring teams for keeping a tab on services that are down. Once you are aware of a failure you are able to quickly reinstate the service before customers or brand users notice. This can be done even before the service is down, if you see a pattern of service degradation, it can quickly attend to it.

The most valuable feature of PRTG Network Monitor is the different monitoring probes available.

PRTG Network Monitor could improve the price.

I have been using PRTG Network Monitor for approximately three years.

PRTG Network Monitor is stable.

We have two clients that are using PRTG Network Monitor.

The technical support from PRTG Network Monitor has been good.

I rate the licensing for PRTG Network Monitor an eight out of ten.

I rate PRTG Network Monitor an eight out of ten.

We are working with a web version of PRTG Network Monitor.

I use PRTG Network Monitor for the monitoring of all my switches and backbone infrastructure in my hotels. This includes my remote sites and for the monitoring and notification of our business lines in our hotels and traffic monitoring.

The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available.

When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve.

I have been using PRTG Network Monitor for approximately six years.

The stability of PRTG Network Monitor is good.

PRTG Network Monitor is scalable and easy to scale.

We have a lot of viewers using PRTG Network Monitor but we only have approximately four administrators using it.

I have not contacted technical support. We did at some point have technical issues but the online technical documentation is rich, and we never had to call for support.

I have not used any other solution other than PRTG Network Monitor.

The initial setup of PRTG Network Monitor is straightforward. The setup is very dynamic and took us approximately one month to have some data, and devices in it. We referred to a lot of documentation that was very helpful.

We were not very fluent in the software. 

I rate the initial setup of PRTG Network Monitor approximately three out of five.

The deployment of the PRTG Network Monitor was done in-house.

There is not a lot of maintenance. We do regular updates and we do add quite a lot of devices on a regular basis.

We have received a return on investment using PRTG Network Monitor. We're able to do proactive support to tackle an issue before it collapses. There is a return on investment, but it's something quite hard to explain to non-IT personnel.

We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money.

I rate the price of PRTG Network Monitor a four out of five.

A price decrease would be welcomed by the financial and accounts departments.

We did not evaluate other options.

I would recommend PRTG Network Monitor to others and the main reason would be to have visibility of the traffic from all the lines. For example, the visibility on the status of devices, up or down, threshold configuring, and notification of capacity being overused on the line before they collapse. We are able to take action with the suppliers and with service providers before the service gets interrupted.

I rate PRTG Network Monitor an eight out of ten.

PRTG Network Monitor is used for monitoring internet service providers, and we want to receive the downtime of the network devices mapped. PRTG Network Monitor is hosted in a local host server in our three data centers.

The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for.

PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time.

I have been using PRTG Network Monitor for approximately four years.

PRTG Network Monitor is stable.

We have approximately 3,000 users using PRTG Network Monitor in our organization.

I have not used the support from PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. The deployment can be done in a few hours.

We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually.

The solution performs well.

I rate PRTG Network Monitor an eight out of ten.

We use this solution for security and supervision of our network. There are two people using PRTG Network Monitor in my company.

The solution is deployed on a private cloud with Microsoft Azure. 

It allows me to detect problems with the network, and it helps users propose the solution to resolve the problem.

The difference between PRTG and other products is that PRTG is integrated on Windows. 

This solution is a good product so far, but I haven't been using it long enough to know how it could be improved.

I have been using this solution for two months.

It's stable.

It's not complex. We used eight people for deployment.

It's expensive to maintain. There are no costs in addition to the standard licensing fees.

I would rate this solution 8 out of 10.

I would recommend this solution for someone who wants to start using it.

We use PRTG network monitoring to monitor our server, especially for computing resources. 

What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment.

PRTG's application monitoring sensor is not strong and could be improved, and I've also had some issues with it crashing during upgrades. In the next release, I would like to see the ability to monitor connections between services.

I've been using this solution for more than a year.

The platform is stable - other than the issues with upgrading, we haven't encountered any problems with it.

I think the platform is relatively scalable - we added two additional probes, and everything has worked fine without any issues.

The technical support team is very responsive.

The initial setup was relatively easy.

Adding extra sensors will incur an additional cost.

I evaluated Centron, which is more flexible and customizable, but I think that PRTG is easier to administer. The initial setup with PRTG is also easier than with other solutions at the same level.

PRTG is very good for basic monitoring of computer resources and usage. However, if you have relatively complex environments, you may need a different product. I would give this solution a rating of six out of ten.

We use PRTG Network Monitor for network monitoring. We mainly monitor uptime on our switches and our network environment, and we're looking at expanding into server monitoring as well.

The Slack integration is fantastic, and I've actually found it to be very useful recently.

Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. 

They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top.

I have been using PRTG Network Monitor for nearly ten years.

PRTG Network Monitor is very stable. 

PRTG Network Monitor is very easy to scale.

The technical support was really good because I did get answers for what I was trying to do. They're very good.

When we first built it, it was very simple, but we completely rebuilt our PRTG about four years ago with the help of an external partner. It took us about one or two months to deploy this solution.

We don't perform any maintenance as such. Just every now and then, we update to the latest version to keep it fresh. We're always interested in making sure that our environment is as secure as possible. That's why we always put in the latest code.

We implemented this solution with the help of an external partner. Our experience with the external partner was good.

The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic.

If someone were looking for a basic monitoring tool for servers and networks, I would recommend PRTG Network Monitor. If they're looking at the whole stack and potentially integrating with an ITSM platform or looking at it for something like CMDB correction as well, there are other tools that I would actually recommend. I would recommend something like ScienceLogic if they were looking for full-stack integration with ITSM, CMDB, monitoring, and auto resolution.

On a scale from one to ten, I would give PRTG Network Monitor an eight.

We're using PRTG for network, asset, and infrastructure monitoring. I have five network and infrastructure engineers using the solution, and we're not using it extensively. It's one of our secondary monitoring tools.

PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.

One useful feature is PRTG's scripting ability. We can go into the system and create monitoring sensors, for lack of a better phrase. So I can look for something specific instead of just uptime or downtime on a specific asset.

PRTG's documentation could be improved.

I've been using PRTG Network Monitor for about a year.

PRTG's stability is fine.

We're not that big of an organization, so I can't say much about scalability, but we've had no problems with it.

I've had no contact with PRTG support.

In the past, we used SolarWinds. We switched to PRTG because it was more scriptable and customizable.

Setting up PRTG was straightforward and took a few hours.

After the initial acquisition cost, the license is about four grand a year.

I rate PRTG Network Monitor seven out of 10. If you are considering PRTG, you should take into account the fact that the data is going up into the cloud in a private, isolated console or a tenant in a multi-tenant environment. Just be aware of what you want to look for and know how to get it in terms of status, uptime, etc.

We are using this solution for the health check of our infrastructure.

It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG.

In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG.

I have been using this solution for almost two years.

It is stable.

Its scalability is fine. We have between 300 to 500 people. We have plans to increase its usage.

Their support is good. We can easily reach out to the vendor or the Paessler support team.

When I started with my company, they were already using PRTG and SCOM. PRTG is more user-friendly than SCOM. I prefer PRTG over SCOM, but it also depends on the use case.

The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive.

I would rate PRTG Network Monitor a nine out of 10.

We use it specifically for our network devices and service providers. We're able to know if the connection with a certain internet service provider is still alive.

It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices.

I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud.

I have been using this solution for five to six months.

It is stable. So far, we didn't have any problem with the product.

We're using the free version, and we can only enroll up to 100 sensors. 

Currently, we have two system administrators who use this solution.

We didn't use their support. We're using the free version.

We were using SolarWinds. SolarWinds is much more expensive than PRTG.

For those who have no experience with PRTG, it would be quite complex. Luckily, we have an experienced and knowledgeable staff. Our team did not encounter any problems. The whole set up took two to four days.

We set it up ourselves. We had two system administrators for its deployment.

We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds.

I would definitely recommend this solution. I have friends in other companies who are also using PRTG, and their feedback is also good.

I would rate PRTG Network Monitor an eight out of ten. We're happy with the results.

We are primarily using this product for alerting. We receive notifications for events like the interface going up or down and remote access, as well as information such as the interface volume.

We're using the basics of it to monitor our switches and routers and primarily just the networking equipment for up-down status.

This solution makes it easy to group devices. It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts.

The maneuverability within it is fairly intuitive, especially once you get used to it.

I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them. This is a general comment about all of the network monitoring equipment and I think that it would make the product more valuable in the long run. As it is now, you have to point telemetry at Kibana or another open-source solution and then graph out of that. I don't see the point of that, given that I've got SolarWinds and the choice of other network monitoring software. However, none of them allow you to use it as a collector for telemetry, so the stream is part of the switch.

I posed this question to PRTG and they were unresponsive, so it seems like not enough customers are complaining about it or would be potentially using it. But that's where I think in the long term, it would be of benefit. Licensing becomes an issue, and I understand that, but I think that if they could allow a collector of telemetry and re-displaying that graphically, it would be the next best thing.

If you don't have something that is doing the SNMP manipulation then it is a bit clunky, although they have good documentation on it. You can add as many SNMP MIBs as you want to, and it's just a matter of processing them into their format.

We have been using the PRTG Network Monitor for between three and four years.

This is a fairly stable product and we don't have to do a lot of maintenance. They do come out with patches and we're applying them. We do have to occasionally reboot it, although I'm thinking it's not nearly as buggy as SolarWinds. In this version of PRTG, I don't have any issues that I'm aware of.

Scalability is not bad and you can add extra to it. We don't have a scaling issue right now but from what I can tell, it appears that it can scale well.

We have used SolarWinds products and currently use them for backup. We have problems with stability and we fix them by rebooting the device. PRTG seems to be more stable, in general.

One of my senior engineers performed the initial setup. I am doing the maintenance on it along with my engineer. Applying patches if required is not something that we've had an issue with.

It's an annual license that is based on the number of endpoints that we're tracking and using.

We have created several maps for this product, and there is at least one map that people specifically use. It is put up on our wall for the helpdesk, and it has all of the switches and routers in a pie so that you can see what's down and what's up. It is a nice red, green, and blue color coordination. This is displayed along with the utilization of firewalls and our egress points, and some other critical points in the network for the service desk to look at. If they get several calls from a site and they can look up at the map and see that there is a bunch of red, possibly recognizing a network issue, then it is helpful.

I would rate this solution an eight out of ten.