PRTG Network Monitor Reviews

I use the solution to monitor the availability of devices and check if ping has generated ICMP requests.

They should work on syncing the solution with Gmail. Also, they should add a feature to monitor the bandwidths of different devices. In addition, it should be possible for us to check the connectivity of the devices via DNS servers.

I have been using the solution for more than two weeks.

It is a stable solution.

It is a scalable solution but depends on the license version. We have about 1000 devices integrated with the solution.

We have used OpManager. We switched to PRTG as per our customer's request.

The solution's initial setup was straightforward. I had to enable FTP to copy the server and then install the solution over the server. Further, I was able to access it remotely via a web browser.

I implemented the solution myself. 

I rate the solution as a nine. It is very user-friendly. I have downloaded it to my home devices. I receive an alarm when the network of any of the devices drops down. I can also add users by giving them static IPs. It is easy for a nontechnical person to use it as well. It can be used both for personal and enterprise purposes.

Our use case is limited.

It does what we need it to do in terms of learning.

I like the mobility of the PRTG Network Monitor and ITOps Dashboard.

Our biggest issue, and the reason we are trying to move away from PRTG, is that it is not scalable across an enterprise solution.

The scalability of this solution could improve as well as the automated provisioning of the infrastructure.

I have been using PRTG Network Monitor off and on for approximately ten years.

I don't recall the version that we are working with but we recently upgraded it.

PRTG Network Monitor is a stable solution. I would rate the stability of PRTG Network Monitor a ten out of ten.

The scalability could be improved.

When we first started using it, we had four hundred different resources. Now we have four or five thousand different resources, it is not a scalable solution that automatically correctly adds devices where they belong, they are added to the end of the filter. They don't monitor appropriately; it's highly manual in terms of what and how it monitors.

We don't use their technical support. I would rate them a five out of ten.

It's a complex environment. The initial setup was just as complex.

I have not seen a return on investment.

Pricing is comparable. 

I would rate the pricing a seven out of ten.

Check the size of your infrastructure. If you have more than a thousand units or thousand devices to monitor, you should choose a better solution.

In my environment, I would rate PRTG Network Monitor a four out of ten.

We use the solution to monitor customer sites.

PRTG Network Monitor helps us quickly and easily discover a large number of sensors, so we can spend minimal time monitoring customer sites. This allows us to focus on other important tasks.

PRTG Network Monitor could develop more tie-up sensors so that we can get more detail on the monitoring system. We have a lot of tie-up devices, and many of them we cannot monitor. However, we have to go to the price of this product to monitor them. I hope that in the future, Paessler could develop more sensors.

Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down. I have to reboot the prop to get the system back to normal.

I would like PRTG Network Monitor to add backup abilities.

The solution can be more stable.

The technical support needs improvement.

I have been using the solution for ten years.

I give the stability of the solution a seven out of ten. We have faced a lot of crashes in PRTG Network Monitor in the past.

The technical support is not good. I was not happy with some of their responses.

The initial setup of the solution is complex and our environment relies on three PRTG systems to monitor many customers. In the event our PRTG Network Monitor was to go down, we would have a lot of problems as we would have to check the sensors manually.

We used a consultant for the implementation.

PRTG Network Monitor is very expensive. We pay around $100,000 per year for each installation. We have four installations, so our cost is $400,000 per year.

I give the solution an eight out of ten.

We haven't used other solutions because we think PRTG is the best monitoring system at this time.

We have 30 people using the solution in our organization, but we monitor around 200 customers.

I recommend the solution but it is very expensive and some organizations don't have the budget.

I use the solution to monitor the services for our customers or for ourselves.

The availability of services has been good. Getting the alerts for the critical services is quite helpful, and having the indicators of the business needs is great.

It's working fine. It gives us the information that we require so far.

The monitoring services it offers are great.

The solution can scale.

It is stable.

Technical support is helpful.

The initial setup isn't too complex. 

Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers. 

We'd like to see integration with other solutions like ServiceDesk software or an instant messaging app. We'd like to integrate all the information into other systems so that you can process and have different kinds of indicators.

I've used the solution for maybe 15 or 16 years. 

There is maintenance required on the server, database, and files. That said, it is stable. There are no bugs or glitches and it doesn't crash or freeze. 

I'd rate the ability to scale nine out of ten.

The scalability potential is high. I would rate the ability to scale eight out of ten.

We have about ten users using the solution in our company. They are all engineers.

We do hope to increase usage in the future. 

Technical support is good. They are fine. They are in Germany. They may take a day or so to answer; however, they normally get back to us fast and assist us.

Positive

We have used other solutions in the past. For monitoring, this solution has been great.

The initial setup is pretty straightforward. I'd rate it eight out of ten. It's very easy and not overly difficult to get everything set up.

The deployment times vary. It depends on the number of sensors, the type of infrastructure, et cetera. There are many factors, so you need to analyze every case.

We work with a couple of engineers dedicated to these solutions.

We handled the setup ourselves, in-house. We didn't need outside assistance.

I can't speak to the exact pricing. I don't handle licensing. 

We are using the latest version of the solution. 

We've deployed both on the cloud and on-premises.

Users need to know the solution to work with it effectively. They need to update and need to know all the specifics, including the features. 

Also, users need to know what to monitor and what they need to monitor. They need asset management. They need to know the critical services that they want to monitor so that it can be clear for the tool. Before the implementation before the installation, they need to do that - all the configurations.

I'd rate the solution eight out of ten.

PRTG Network Monitor is used to monitor internal network infrastructure servers. We use the solution to check to see if our equipment is up or down. 

The solution has helped our organization with proactive monitoring. It has made our infrastructure more reliable.

PRTG is a very flexible tool. The most valuable feature of this product is ping testing.

PRTG would be improved if it required less memory to run.

I have been using PRTG Network Monitor for five years.

This solution is stable. However, it does require a significant amount of memory to run.

PRTG Network Monitor is scalable because you can offload the work to remote probes. We have 150 users in our company.

One person was required to deploy and maintain the solution.

I would recommend to anyone that is thinking of implementing this solution into their organization that they start out small and use the free version, or the 500 sensor. 

This product is a good solution, overall I would rate it an eight out of ten.

I'm using the product on my virtual PC in a virtual environment. I use PRTG for monitoring the ping traffic. Whenever something goes down, it will alarm me, and maybe for the traffic and the bandwidth use as well. It helps me track traffic and uptime.

I really like the bandwidth, which is something critical for me. Whenever we argue over an ISP, we make sure that we have clarity of the bandwidth we are using.

The setup process is pretty simple.

The solution is scalable.

It's very stable. 

Limiting the bandwidth per host would be very good; however, that's beyond the capability of the PRTG. 

If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful.

We'd always welcome additional features. 

I've been using the solution for ten months. 

It's very stable. Whenever something goes down, or there's any change in the network, it will tell me. It'll send me an email. The SNMP feature is very helpful for me. It's very accurate over time.

We have just two users. However, we plan to expand the network and give people more access to the PRTG. Since we have all-time monitoring, someone should be online every second. Therefore, we will try to add more people and users.

It's very easy to scale the solution.

I have never actually been in touch with technical support. I have colleagues who have dealt with them. However, I have no experience with their services. 

I did not previously use a different product.

It was very easy for me to set up the product. They have this auto-discovery, and everything is online. Auto-discovery has helped a lot. So you don't have to go to configure everything individually. Everything will come up for you in just one click. 

If you have an enterprise, you should get help from PRTG pre-sale support as your setup may be a bit more complex.

In terms of ease of deployment, I would rate it 4.5 out of five. 

We don't really require any maintenance. Auto-discover should update automatically. If I need to add a custom sensor, then I just add it. 

I didn't have any outside assistance when it came to the implementation process. 

I just used YouTube and some online help from people that were not from the company.

I can't really speak to the licensing model. When we first signed up, there was some negotiation around pricing. Our purchasing department took care of that.

We have some sort of partnership with PRTG.

We are using the latest version of the product.

I'd advise people not to waste one more moment and start using it immediately.

I'd rate it ten out of ten.

We are mostly using PRTG Network Monitor for monitoring servers, and switches. For example, we monitor uptime on critical resources.

The solution has benefited our organization by showing us when devices are up and when you are down, and we can do an analysis on the availability of the resources.

The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime.

PRTG Network Monitor can improve by adding prevention and detection features.

I have been using PRTG Network Monitor for approximately two years.

The stability of the PRTG Network Monitor is good.

PRTG Network Monitor is scalable. You can also deploy it on Linux and Windows. We have approximately 350 people using this solution in my company.

We are an IT company that deploys this solution on more than one site.

We have been using OP Network Manager in parallel with PRTG Network Monitor.

The initial setup of PRTG Network Monitor was easy. The implementation took approximately a couple of hours.

The implementation of PRTG Network Monitor was done in-house. The deployment can be done by one person.

The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager.

We are not using all the features available in the solution.

We have three technical support people who manage the solution.

I would recommend this solution to others.

I rate PRTG Network Monitor an eight out of ten.

We use it to monitor our network because we have a central site that connects to many remote sites, and we have primary and alternative links. We need to monitor both links for each site to be able to react when it is necessary in case of failure. It is beneficial for us to check the connectivity and bandwidth used in a particular channel.

There are good tools for monitoring purposes. 

There are some restrictions for usage and sales that need to be ironed out for the country of Congo. I would like the ability to monitor Cisco IRS devices.

I have been using PRTG Network Monitor for the past twenty-two years.

PRTG Network Monitor is a very stable product.

PRTG Network Monitor is a scalable product even though there are currently restrictions in our country.

The initial setup is straightforward and easy to deploy.

We deployed PRTG Network Monitor through our own in-house team.

I would rate PRTG Network Monitor a nine out of ten.