PRTG Network Monitor Reviews

Our use case for PRTG Network Monitor was end-to-end monitoring, but we couldn't achieve it, particularly the monitoring from the perspective of looking at the complete dashboard of the entire infrastructure, though it's a server virtualization network. For example, monitoring any device, even a swiping machine or a camera, or any device which comes and adopts an IP address should be monitored using PRTG Network Monitor, so that was our use case in the beginning.

Eventually, we then wanted the tool to also monitor our applications, so our current use case for PRTG Network Monitor is to monitor applications residing on our infrastructure, apart from devices that use or adopt IP addresses.

There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking.

Pricing for PRTG Network Monitor is also not as expensive.

It's a good tool, even for beginners.

A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value.

The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version.

What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future.

I've been using PRTG Network Monitor effectively for five years now, though I also used it in 2010, but only for very basic monitoring. Nowadays, I'm using the tool more extensively and doing a lot of monitoring on it.

In terms of the stability of PRTG Network Monitor, I would rate it a three out of five because this works on the web browser, but it requires too many updates. You have to update it frequently. For example, as soon as it's not running on the latest version, it starts giving you errors on the browsers, so it has a big room for improvement in terms of its web GUI.

PRTG Network Monitor is a scalable tool, and I'm rating it three out of five in terms of scalability.

We were in discussion with the PRTG Network Monitor technical support team quite intensively, but they weren't able to answer all our questions. We find them okay and up to the mark because they know what the tool can do and cannot do, so they were very, very precise, so at least their knowledge about their product was good.

We used a different solution before using PRTG Network Monitor, but that wasn't an apple-to-apple comparison. For example, we used an IP monitor from SolarWinds, but that was just a Ping or ICMP utility.

The initial setup for PRTG Network Monitor was not that complex, but you need to understand how it works, so it's not very difficult, yet it's not very easy. The setup for the tool is on the moderate side. On a scale of one to five, I'd give the setup a rating of three because if you'd like to effectively use PRTG Network Monitor, you need to set it up correctly.

It took almost a week to set the tool up correctly, but the actual installation was done in one day, with the bare minimum configuration and discoveries because it has a good discovery feature.

We deployed PRTG Network Monitor through our in-house team.

I've already seen ROI from PRTG Network Monitor.

PRTG Network Monitor is not that expensive, so I like it cost-wise. There's no additional cost apart from the standard licensing fees. On a scale of one to five, with one being the cheapest and five being the most expensive, I would rate the cost of PRTG Network Monitor a two.

I'm using the latest version of PRTG Network Monitor because my company keeps updating the tool.

In my company, teams in Support and IT use PRTG Network Monitor and quite effectively look at the dashboard very often, so around one hundred people use it. Deployment was done in multiple places so seven to eight people in different regions took care of the deployment separately. At the moment, my company has no plans of increasing the usage of PRTG Network Monitor.

My advice to others looking into implementing PRTG Network Monitor is that if you're looking from a holistic infrastructure deployment and monitoring perspective, it's a good tool to use and to start with. PRTG Network Monitor is a good tool for beginners, so if you're a beginner, use it. If you're not a beginner, then you would need a tool with very exclusive end-to-end features.

I'm rating PRTG Network Monitor six out of ten.

My company is a customer of PRTG Network Monitor and has no partnership with the vendor.

PRTG Network Monitor is used by network monitoring teams for keeping a tab on services that are down. Once you are aware of a failure you are able to quickly reinstate the service before customers or brand users notice. This can be done even before the service is down, if you see a pattern of service degradation, it can quickly attend to it.

The most valuable feature of PRTG Network Monitor is the different monitoring probes available.

PRTG Network Monitor could improve the price.

I have been using PRTG Network Monitor for approximately three years.

PRTG Network Monitor is stable.

We have two clients that are using PRTG Network Monitor.

The technical support from PRTG Network Monitor has been good.

I rate the licensing for PRTG Network Monitor an eight out of ten.

I rate PRTG Network Monitor an eight out of ten.

I use PRTG Network Monitor to monitor network devices, routers, switches, servers, applications, and services.

PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces.

In the next release, PRTG Network Monitor should add a backup solution.

I've been using PRTG Network Monitor since 2014.

PRTG Network Monitor is very stable.

PRTG Network Monitor is very easy to scale.

PRTG Network Monitor's technical support is great.

The initial setup was very easy.

PRTG Network Monitor's price is a little high. Their licenses cost between $1,600 to $16,000 on a perpetual basis.

I would rate PRTG Network Monitor as ten out of ten.

The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back.

PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand.

I have been using PRTG Network Monitor for approximately two and a half years.

PRTG Network Monitor is scalable.

We have approximately 200 to 250 devices that are being used with PRTG Network Monitor.

We used other solutions previously but they did not compare in features with that of PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. There are five or six steps to complete it. 

We have more than two locations and for that two locations' network connectivities, we are using PRTG Network Monitor. For example, we monitor firewalls, switches, and for ISPs. For servers, we are using the Zabbix.

One person is monitoring everything using PRTG Network Monitor. We have been providing support to our customers.

We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower.

I have compared other tools to PRTG Network Monitor. I found that PRTG Network Monitor is more user-friendly than the others I compared.

I rate PRTG Network Monitor a seven out of ten.

We use this solution for security and supervision of our network. There are two people using PRTG Network Monitor in my company.

The solution is deployed on a private cloud with Microsoft Azure. 

It allows me to detect problems with the network, and it helps users propose the solution to resolve the problem.

The difference between PRTG and other products is that PRTG is integrated on Windows. 

This solution is a good product so far, but I haven't been using it long enough to know how it could be improved.

I have been using this solution for two months.

It's stable.

It's not complex. We used eight people for deployment.

It's expensive to maintain. There are no costs in addition to the standard licensing fees.

I would rate this solution 8 out of 10.

I would recommend this solution for someone who wants to start using it.

We are using PRTG Network Monitor for performance monitoring. We use it to
monitor traffic and to identify network issues. In our school, the network is slow, so we use PRTG Network Monitor to capture the network and traffic status, and through it we found out that one of the servers is sending out messages.

PRTG Network Monitor is okay to use, but you need some time to analyze the data, so this could be an area for improvement.

If this solution has the feature of automatically locating or identifying the problematic area, it would be helpful to customers. This is a feature I'd like to see in the next release.

We've been using PRTG Network Monitor for many, many years.

This solution is stable.

PRTG Network Monitor is scalable.

The installation of PRTG Network Monitor was simple and straightforward. It took us two hours to complete, because we needed to locate and identify the rejected data.

We implemented this solution in-house, for a school.

We've used PRTG Network Monitor in-house before, but now we're using it for our consultation service.

The performance of this solution is okay.

We currently have 10 customers we provided PRTG Network Monitor to. We have three engineers in the network team who handle the deployment and maintenance of this solution.

I'm recommending this solution to people who want to start using it.

From what I know, people just need to go to the website and get the license for this solution.

My rating for PRTG Network Monitor is an eight out of ten.

We use PRTG network monitoring to monitor our server, especially for computing resources. 

What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment.

PRTG's application monitoring sensor is not strong and could be improved, and I've also had some issues with it crashing during upgrades. In the next release, I would like to see the ability to monitor connections between services.

I've been using this solution for more than a year.

The platform is stable - other than the issues with upgrading, we haven't encountered any problems with it.

I think the platform is relatively scalable - we added two additional probes, and everything has worked fine without any issues.

The technical support team is very responsive.

The initial setup was relatively easy.

Adding extra sensors will incur an additional cost.

I evaluated Centron, which is more flexible and customizable, but I think that PRTG is easier to administer. The initial setup with PRTG is also easier than with other solutions at the same level.

PRTG is very good for basic monitoring of computer resources and usage. However, if you have relatively complex environments, you may need a different product. I would give this solution a rating of six out of ten.

We use PRTG Network Monitor for network monitoring. We mainly monitor uptime on our switches and our network environment, and we're looking at expanding into server monitoring as well.

The Slack integration is fantastic, and I've actually found it to be very useful recently.

Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. 

They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top.

I have been using PRTG Network Monitor for nearly ten years.

PRTG Network Monitor is very stable. 

PRTG Network Monitor is very easy to scale.

The technical support was really good because I did get answers for what I was trying to do. They're very good.

When we first built it, it was very simple, but we completely rebuilt our PRTG about four years ago with the help of an external partner. It took us about one or two months to deploy this solution.

We don't perform any maintenance as such. Just every now and then, we update to the latest version to keep it fresh. We're always interested in making sure that our environment is as secure as possible. That's why we always put in the latest code.

We implemented this solution with the help of an external partner. Our experience with the external partner was good.

The price is actually on the cheaper side. If you're going with the unlimited license code, it's very cheap compared to competitors unless you're going for something free, like Zabbix. But you get what you pay for, and it doesn't have the full suite of products or tools like SolarWinds or a ScienceLogic.

If someone were looking for a basic monitoring tool for servers and networks, I would recommend PRTG Network Monitor. If they're looking at the whole stack and potentially integrating with an ITSM platform or looking at it for something like CMDB correction as well, there are other tools that I would actually recommend. I would recommend something like ScienceLogic if they were looking for full-stack integration with ITSM, CMDB, monitoring, and auto resolution.

On a scale from one to ten, I would give PRTG Network Monitor an eight.