PRTG Network Monitor Reviews

I use the solution to monitor the services for our customers or for ourselves.

The availability of services has been good. Getting the alerts for the critical services is quite helpful, and having the indicators of the business needs is great.

It's working fine. It gives us the information that we require so far.

The monitoring services it offers are great.

The solution can scale.

It is stable.

Technical support is helpful.

The initial setup isn't too complex. 

Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers. 

We'd like to see integration with other solutions like ServiceDesk software or an instant messaging app. We'd like to integrate all the information into other systems so that you can process and have different kinds of indicators.

I've used the solution for maybe 15 or 16 years. 

There is maintenance required on the server, database, and files. That said, it is stable. There are no bugs or glitches and it doesn't crash or freeze. 

I'd rate the ability to scale nine out of ten.

The scalability potential is high. I would rate the ability to scale eight out of ten.

We have about ten users using the solution in our company. They are all engineers.

We do hope to increase usage in the future. 

Technical support is good. They are fine. They are in Germany. They may take a day or so to answer; however, they normally get back to us fast and assist us.

Positive

We have used other solutions in the past. For monitoring, this solution has been great.

The initial setup is pretty straightforward. I'd rate it eight out of ten. It's very easy and not overly difficult to get everything set up.

The deployment times vary. It depends on the number of sensors, the type of infrastructure, et cetera. There are many factors, so you need to analyze every case.

We work with a couple of engineers dedicated to these solutions.

We handled the setup ourselves, in-house. We didn't need outside assistance.

I can't speak to the exact pricing. I don't handle licensing. 

We are using the latest version of the solution. 

We've deployed both on the cloud and on-premises.

Users need to know the solution to work with it effectively. They need to update and need to know all the specifics, including the features. 

Also, users need to know what to monitor and what they need to monitor. They need asset management. They need to know the critical services that they want to monitor so that it can be clear for the tool. Before the implementation before the installation, they need to do that - all the configurations.

I'd rate the solution eight out of ten.

I'm using the product on my virtual PC in a virtual environment. I use PRTG for monitoring the ping traffic. Whenever something goes down, it will alarm me, and maybe for the traffic and the bandwidth use as well. It helps me track traffic and uptime.

I really like the bandwidth, which is something critical for me. Whenever we argue over an ISP, we make sure that we have clarity of the bandwidth we are using.

The setup process is pretty simple.

The solution is scalable.

It's very stable. 

Limiting the bandwidth per host would be very good; however, that's beyond the capability of the PRTG. 

If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful.

We'd always welcome additional features. 

I've been using the solution for ten months. 

It's very stable. Whenever something goes down, or there's any change in the network, it will tell me. It'll send me an email. The SNMP feature is very helpful for me. It's very accurate over time.

We have just two users. However, we plan to expand the network and give people more access to the PRTG. Since we have all-time monitoring, someone should be online every second. Therefore, we will try to add more people and users.

It's very easy to scale the solution.

I have never actually been in touch with technical support. I have colleagues who have dealt with them. However, I have no experience with their services. 

I did not previously use a different product.

It was very easy for me to set up the product. They have this auto-discovery, and everything is online. Auto-discovery has helped a lot. So you don't have to go to configure everything individually. Everything will come up for you in just one click. 

If you have an enterprise, you should get help from PRTG pre-sale support as your setup may be a bit more complex.

In terms of ease of deployment, I would rate it 4.5 out of five. 

We don't really require any maintenance. Auto-discover should update automatically. If I need to add a custom sensor, then I just add it. 

I didn't have any outside assistance when it came to the implementation process. 

I just used YouTube and some online help from people that were not from the company.

I can't really speak to the licensing model. When we first signed up, there was some negotiation around pricing. Our purchasing department took care of that.

We have some sort of partnership with PRTG.

We are using the latest version of the product.

I'd advise people not to waste one more moment and start using it immediately.

I'd rate it ten out of ten.

We are mostly using PRTG Network Monitor for monitoring servers, and switches. For example, we monitor uptime on critical resources.

The solution has benefited our organization by showing us when devices are up and when you are down, and we can do an analysis on the availability of the resources.

The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime.

PRTG Network Monitor can improve by adding prevention and detection features.

I have been using PRTG Network Monitor for approximately two years.

The stability of the PRTG Network Monitor is good.

PRTG Network Monitor is scalable. You can also deploy it on Linux and Windows. We have approximately 350 people using this solution in my company.

We are an IT company that deploys this solution on more than one site.

We have been using OP Network Manager in parallel with PRTG Network Monitor.

The initial setup of PRTG Network Monitor was easy. The implementation took approximately a couple of hours.

The implementation of PRTG Network Monitor was done in-house. The deployment can be done by one person.

The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager.

We are not using all the features available in the solution.

We have three technical support people who manage the solution.

I would recommend this solution to others.

I rate PRTG Network Monitor an eight out of ten.

It is great for service level agreements and can comply fully with internet monitoring or any interface such as hardware or network interfaces and database instance. Irrespective of the MID, it can detect and monitor it. It is a vast platform and can make the cluster for the DC and DR. If one is down, it'll last shorter than the second one.

We prefer to use the PRTG because it has a low price. We provide solutions to the customer, and customers always prefer to pay less for the best output and quality. In addition, the solution allows customers to monitor anything within their network. For example, they can monitor their servers, application levels and virtualization instances.

The technical support service should be improved and is not as good as Cisco. However, PRTG support is better than before as they now have remote and TeamViewer support. Before, it was only based on mail communications and forum discussions. Irrespective of this improvement, the technical support response time is still prolonged, and the reservation can be better. I rate the response times a six out of ten. We've had very good experiences with Check Point, Juniper, and Cisco technical support.

Regarding additional features, currently, the default database has some limitations. There is a specific capacity that it can trigger. So, if they can make the enterprise-grade DV integrated, then a separate part will be needed to integrate. We want to customize every six months and do not need data older than six months.

It is the best solution. Personally, in my 20 years of experience working with monitoring systems, this is the best. Their software is very light and fast. Everything is great except the technical support response time. If they improve this, I'm sure it will be a top-class product competitor.

We have been using this solution since 2006. The price is user-friendly, and the monitoring system is sound. The solution has a clear advantage as it can monitor per second. We use the enterprise paid version.

It is a stable solution. The performance is excellent, and the reporting system is good. We can customize, and if we want to detect a particular time in demand or an outage for a service provider, we can easily identify it.

It is straightforward to scale, similar to SolarWinds.

The setup is very easy, and for someone with no experience, which a few clicks, they can figure it out. However, if you want to integrate at a wide level, it will require some experience. I rate the setup a ten out of ten.

The deployment was short and took just about two to three minutes.

We provide maintenance services to customers, and this solution is suitable for larger companies. Most of the companies we work with are banks and government organizations, and if we include the interfaces, we are about 4000. It is also suitable for smaller companies, which can easily purchase the solution with minimal cost.

Regarding ROI, we can easily use and afford the licensing costs for a small office of about 100 to 200 users. This is impossible from the NPM, as they have the minimum interface values they must process.

PRTG Network Monitor is a very affordable solution compared to other solutions. Other solutions cost nearly double or triple the cost. Not only is the pricing reasonable, but the quality is also.

The licensing cost depends on the number of interfaces. The details for the enterprise are published on their website, and because we partner with them, we receive a 15% discount. They do not customize their products for specific customers. Other solutions like SolarWinds and Cisco do not provide product customization support, but PRTG Network Monitor includes documentation for customization to the particular interface. For example, we wanted to monitor 300 SNMP nationwide and try to integrate them into the online UPS. It was very tough because no MIB value was published on their website. We had to request it, and they generated the script and made the MIB value, allowing us to initiate.

I rate this solution a nine out of ten. Regarding advice, comparing WhatsUp Gold and PRTG and SolarWinds NPM, I would always recommend PRTG. They integrate a lot of features. Every month, we get the latest updates and better features within the support service and maintenance contract. The updates are free and included in the cost.

NPM is aware of the five-second values compared to other solutions, and PRTG has the first-second values, so it is very high. Therefore, for any incident within five seconds, PRTG can detect it. PRTG is the par, and it stands with the interface-based licensing category. But NPM's licensing category is different. It is the business policy of the individual which doesn't make sense.

PRTG Network Monitor is used for monitoring internet service providers, and we want to receive the downtime of the network devices mapped. PRTG Network Monitor is hosted in a local host server in our three data centers.

The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for.

PRTG Network Monitor can improve the reports. In the reports, you have to give an alert for that SMS and email, the emergency calls and downtimes have to be reported accordingly. You have to enable email services or an SMS gateway service to receive more alerts at the proper time.

I have been using PRTG Network Monitor for approximately four years.

PRTG Network Monitor is stable.

We have approximately 3,000 users using PRTG Network Monitor in our organization.

I have not used the support from PRTG Network Monitor.

The setup of PRTG Network Monitor is simple. The deployment can be done in a few hours.

We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually.

The solution performs well.

I rate PRTG Network Monitor an eight out of ten.

We're using PRTG for network, asset, and infrastructure monitoring. I have five network and infrastructure engineers using the solution, and we're not using it extensively. It's one of our secondary monitoring tools.

PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.

One useful feature is PRTG's scripting ability. We can go into the system and create monitoring sensors, for lack of a better phrase. So I can look for something specific instead of just uptime or downtime on a specific asset.

PRTG's documentation could be improved.

I've been using PRTG Network Monitor for about a year.

PRTG's stability is fine.

We're not that big of an organization, so I can't say much about scalability, but we've had no problems with it.

I've had no contact with PRTG support.

In the past, we used SolarWinds. We switched to PRTG because it was more scriptable and customizable.

Setting up PRTG was straightforward and took a few hours.

After the initial acquisition cost, the license is about four grand a year.

I rate PRTG Network Monitor seven out of 10. If you are considering PRTG, you should take into account the fact that the data is going up into the cloud in a private, isolated console or a tenant in a multi-tenant environment. Just be aware of what you want to look for and know how to get it in terms of status, uptime, etc.

I use the solution to monitor the availability of devices and check if ping has generated ICMP requests.

They should work on syncing the solution with Gmail. Also, they should add a feature to monitor the bandwidths of different devices. In addition, it should be possible for us to check the connectivity of the devices via DNS servers.

I have been using the solution for more than two weeks.

It is a stable solution.

It is a scalable solution but depends on the license version. We have about 1000 devices integrated with the solution.

We have used OpManager. We switched to PRTG as per our customer's request.

The solution's initial setup was straightforward. I had to enable FTP to copy the server and then install the solution over the server. Further, I was able to access it remotely via a web browser.

I implemented the solution myself. 

I rate the solution as a nine. It is very user-friendly. I have downloaded it to my home devices. I receive an alarm when the network of any of the devices drops down. I can also add users by giving them static IPs. It is easy for a nontechnical person to use it as well. It can be used both for personal and enterprise purposes.

We use it to monitor our network because we have a central site that connects to many remote sites, and we have primary and alternative links. We need to monitor both links for each site to be able to react when it is necessary in case of failure. It is beneficial for us to check the connectivity and bandwidth used in a particular channel.

There are good tools for monitoring purposes. 

There are some restrictions for usage and sales that need to be ironed out for the country of Congo. I would like the ability to monitor Cisco IRS devices.

I have been using PRTG Network Monitor for the past twenty-two years.

PRTG Network Monitor is a very stable product.

PRTG Network Monitor is a scalable product even though there are currently restrictions in our country.

The initial setup is straightforward and easy to deploy.

We deployed PRTG Network Monitor through our own in-house team.

I would rate PRTG Network Monitor a nine out of ten.