New Relic Reviews

Real-time error monitoring means I can drill down and see what’s happening. It allows me to see what my latency is while it’s going on.

The data visualization is easy to read. Better yet, it's easy to show other people the visualizations.

I'd like second-by-second monitoring, instead of a five-minute lag time.

It's good, though there was just one instance where the agent had a problem, but it was quick to remedy.

No issues encountered with scalability.

I found a bug and they gave us a work around, and a week later, they released a patch.

I wasn't involved in the initial setup.

I would like to see the platform extended further.

Dashboards let us monitor applications. We can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem. Most of the time it tells us what the problem is. When you see it up in the application you put it exactly where you need it; we can troubleshoot simply by looking.

If something goes bad, we can resolve it faster and in the proper way, rather than spending a lot of time just trying to understand what’s going on. We can see easily what’s working and not, so there’s less downtime.

It’s really powerful with a lot of features, but some training and documentation from New Relic would be useful.

We had some problems at the beginning, but we may not have set it up properly. It’s not clear if it was stability problem in New Relic or in our application, and it was just at the beginning.

Our stack is fixed, so we only scale within the set number of servers.

I wasn’t on the implementation team.

Sometimes we just don’t know how to maximize the use of its features. If we had some additional training, that would help.

• App server monitoring
• Response time
• Error Rates

We used to get lots of complaints from clients on app slowness. Using New Relic we are able to solve the slowness issues based on traffic and server response metrics.

Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk.

Over 2 years.

No issues encountered.

None encountered. It's quite stable.

No issues encountered.

9 out of 10. They have a great support team.

9 out of 10.

No but we are using Splunk and New Relic along with Stackdriver Simultaneously [Don't want to depend on one and use the features of all].

We followed their documentation and it was good enough to set it up.

In house team.

About 50-60%.

We spend around $100 per month.

We analyzed AppDynamics as well but found New Relic better suited for us.

Please go ahead and try this and you won't regret having it.

Transactions overview - we can track the slowest ones to see where the problems occur. It’s the first place we look for problems.

Both developers and operations people can look at the same data, and that’s a great benefit. Operations can monitor, as they’re also in charge of the website, and developers can use it to see code changes.

It could be faster, but they’re already working on making this.

Quite stable. There have been some times where it failed to record something, but those were rare. Pretty reliable.

No performance issues when scaling. We don’t need to care about scaling it as it monitors our system. You just put an agent in the server and New Relic takes care of the scaling to provide you with the data.

Haven’t had to use it as the product is quite easy to use. Also, the documentation is also very clear in how to use the API, etc.

Just do it.

It’s fast! I have a tab open all the time and I don’t have to refresh the page, I just glance at it. It provides easily digestible information.

We all look at the data, so we are all privy to the data at the same time. Before, we only had siloed views that provided limited data.

• Slack-integration
• JIRA integration for ticket creation
• It needs ways to extract data to other platforms such as mobile. The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth.

There's no problem with stability, but I had one annoying problem where I wasn’t part of the right group, but New Relic fixed it for me.

We don't have much experience with scaling it, but we've been able to scale to a mobile platform.

We've had good experiences with technical support.

I wasn't involved in the setup.

It allows us to break up the bands of types of responses you get, such as database and external transactions.

It's given us the ability for anyone to know how our customers experience our application.

I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great.

There are also a couple UX/UI inconveniences, as some of the graphs take a sharp drop down because they haven't gotten data yet.

It's fairly stable, but there were some issues every once in a while, but New Relic is very quick to put notifications out.

It's no problem, we’ve gone through adding services and have had no issue scaling.

We've only had good experiences.

I wasn't involved in the setup.

Transaction traces

It helps me to identify root cause on the code level issues.

Doesn't recognized some third party transaction traces.

3 Years.

I haven't experienced any issues with deployment.

I haven't experienced any issues with stability.

I haven't experienced any issues with scalability.

Extremely satisfied

Satisfied

Yes, I switched because of the low cost

Straightforward

Implemented on my own

Very high

They come up with best pricing solution for frequent buyers.

Did PoC using pro version.