New Relic Reviews

The application monitoring and Insights functionality. From an Ops perspective the application metrics NR provides opens the hood. I use it often in combination with load and stress tests on UAT environments. The application behavior allows me to discuss the results with the team and focus on possible issues real soon. NR is a very useful tool in a devops and continuous delivery strategy. The reports on SLA metrics and scalability are a very useful tool for service managers.

It allows the Ops teams to better cooperate with the DEV teams. Essential in a devops culture is that the different role within a devops team use the same metrics and data. NR provides some of this data and input.

For about three years now.

Customer support is ok. They are easy to reach and you don’t have to wait for answers too long.

Technical support is ok. They are easy to reach and you don’t have to wait for answers too long.

I am not an engineer but one of the pros for use of NR is the ease of implementation. Our engineers find it easy to implement this toolset.

This is a hard one. The ROI is not crystal clear but can be found in preventing performance issues in production and a better/shorter troubleshoot possibility when suffering performance- and/or scalability/Availability issues on a production system.

We considered AppDynamics. It's is a more mature product in my opinion, but far more expensive.

Certainly do so. Great product which helps in quality and performance assurance of your webapps. Also helps in troubleshooting issues and brings Ops and Dev closer.

Alerts when server load reaches thresholds, disk space thresholds and error logging of applications.

Reduced the worry in supporting live websites.

Integration with Azure websites as well as Azure cloud services.

2 years.

No issues with deployment.

No issues with stability.

No issues with scalability.

No.

Straightforward - NuGet package.

In-house.

Using free version of product so N/A.

It's a low risk strategy for system monitoring.

Ease of installation/maintenance.

Makes it a lot easier to troubleshoot application issues.

1.5 years.

We use a deployment solution so after we set it up once we could package up the deployment and go from there. Administratively, it's really easy since it's an SaaS application.

Haven't encountered as issues with stability.

Haven't encountered as issues with scalability.

Excellent.

Excellent.

I had not used another solution. Others in the company have. Switch was due to feature set, ease of use, and less administrative overhead.

I had to read the instruction page but other than that, it's easy.

We did not implement through a vendor.

I do not know. The licenses were purchased and I installed Java and server agents.

I was not involved in the choice/purchase of this product.

Have your dev team read the information about the product: it's capabilities and how to implement them. That will help a lot in the long run.

JS error detection, alerting systems.

We are able to detect errors in the software.

Error Tracing, kpi performance differs many with other controls like IPtables or specialized webs, this confuses but is understandable.

3 months.

My technicians did, it I'm not aware.

There are some 5 minutes interruptions that we don't know where they come from, 24x7 confirmed the web was ok so it must be the tool.

No, didn't notice any scalability issues.

The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support.

Average.

Previous experiences with this tool made us choose this first, although we compared others.

In-house.

It's price is a little bit higher than expected as the premium specs are the ones we need.

5€ / day / server, a little bit high.

Yes, Zenoss and AppDynamics.

It's easy to manage and its dashboards are understandable to C-level, APDEX is a plus too.

The database trace was the most useful service. This helped us to improve performance on our servers by more than 30%.

I could spend less time verifying code and check for performance. I created accounts for my devs and integrated this into the KPI’s and also the test process. This in turn reduces the amount of money we were spending on our servers. The database performance was something we were able to greatly improve.

I used the solution for roughly 6 months and also ran the service for another client.

The simple one line install was perfect and took us less than 1 minute to install.

None.

None. Our servers were small any which ways.

I didn’t have to reach out to them at any point of time.

Didn’t have to use the technical support.

It was a one minute setup and was straightforward.

In-house.

We were able to work on servers two levels smaller on AWS EC2.

I was using the free account.

The API response time has been a valuable feature.

This product had actually helped us in identifying peak load hours and system response to such situations. Also on Local system if we have upgraded or downgraded any API, this tool has actually given data facts in response time & that is very important.

Mobile APP's Performance Monitoring.

I have been using the solution for 2.5 Years.

No.

No.

No.

Very Good.

Very Good.

Easy.

In-House Team.

Reduced response time.

We evaluated DataDog.

This is a really awesome tool, giving you in & out of your entire backend framework in a cohesive manner. Also maintains history of data to help to find root cause of problems back in history.

Monitoring, Custom Dashboards

New Relic gave us a quick, easy way to monitor our web application for all of our systems. This changed how and what we responded to.

I would like better alerting. I also would like to see a bit more detailed information. Though I was happy with the detail I did get.

2 years

No, deployment was easy.

None

None

We had several solutions in-house.

This was a simple setup. I never received training and I was able to get in to the admin console and set up the dashboards I wanted.

In-house

Get over the SaaS security concerns.