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Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect at LogicEra
Reseller
Top 5Leaderboard
A scalable and flexible solution to schedule meeting and chat remotely
Pros and Cons
  • "The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
  • "The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."

What is most valuable?

The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat. 

What needs improvement?

The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.

For how long have I used the solution?

I have been working with the solution for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability a ten out of ten. 

Buyer's Guide
Microsoft Teams
May 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the product an eight out of ten. Sometimes, when you share the screen with a client it goes blank. It becomes clear once you rejoin the meeting. I think this is a bug or a drawback.  

Which solution did I use previously and why did I switch?

I have used browser-based applications like Zoom but find Teams to be much more flexible. 

How was the initial setup?

I would rate the tool's setup a nine out of ten. You just need to log in and download the file to get started. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing an eight out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Wahba - PeerSpot reviewer
Founder and GM at IT-Enterprise
Real User
Top 20
A communication tool that works as a channel for project discussion
Pros and Cons
  • "The solution integrates with project management products like Jira."
  • "The solution should improve its user interface and recording features."

What is our primary use case?

We use the product for communication and as a channel for discussion on projects. 

What is most valuable?

The solution integrates with project management products like Jira. 

What needs improvement?

The solution should improve its user interface and recording features. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. My company has 6000 employees. 

How are customer service and support?

Our first line of support is within the company. If they cannot resolve it, we open a ticket and get an immediate response from the Microsoft team.

Which solution did I use previously and why did I switch?

The product is better than Zoom in terms of features and capabilities. 

What about the implementation team?

Our team did the solution's implementation. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Teams
May 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Infra/Support Responsible at a consumer goods company with 1-10 employees
Real User
Helps to accelerate communication with instant messaging and calls
Pros and Cons
  • "The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups."
  • "The product is not fully integrated in Brazil."

What is our primary use case?

We use the solution to chat with colleagues. 

What is most valuable?

The solution helps us to accelerate communication. We use Teams to contact colleagues during emergencies instead of regular electronic phones. It helps to keep everything organized and centralized in the same place. The product is also very easy to use. I am also impressed with the solution's possibility of making quick calls and creating groups. 

What needs improvement?

The product is not fully integrated in Brazil. 

For how long have I used the solution?

I have been using the product for more than a year. 

What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. 

How was the initial setup?

The product's deployment is straightforward. 

What other advice do I have?

I would rate the solution a nine out of ten since it depends on the internet connection. I fully recommend users to use all the features of the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Engineer at a consultancy with 51-200 employees
Real User
A reliable product with good availability
Pros and Cons
  • "The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."
  • "The solution's login process could be more straightforward."

What is most valuable?

The corporate world widely accepts the solution for virtual meetings. Also, it has good availability.

What needs improvement?

The solution's login process could be more straightforward. It takes four to five minutes to load. They need to improve their login speed. Also, its UI needs to be easy and accessible. In addition, the name and picture display options once we log into the meeting should be more flexible.

For how long have I used the solution?

We use the solution to schedule meetings or virtual calls with customers and vendors.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The solution's initial setup is easy if you have a Microsoft account.

What's my experience with pricing, setup cost, and licensing?

We don't have to pay for the solution.

Which other solutions did I evaluate?

In comparison, Zoom has a faster login process. Also, it has better UI and security features.

What other advice do I have?

It is a good and trusted tool from a security perspective. Also, it is the best solution for corporate use cases. I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2220126 - PeerSpot reviewer
Representative for the Nuclear Industry in Spain (EU) at a energy/utilities company with 501-1,000 employees
Real User
A perfect solution that helps with meetings and trainings
Pros and Cons
  • "The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot."
  • "I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."

What is our primary use case?

We use the product for meetings and trainings. 

What is most valuable?

The solution is perfect and works pretty well. It gets your streaming and helps to get your calls. I like it a lot. 

What needs improvement?

I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams.

For how long have I used the solution?

I have been working with the product for a year and a half. 

Which solution did I use previously and why did I switch?

Teams is better and more polished than Zoom. 

How was the initial setup?

The product's installation is easy and took only a few minutes to complete. 

What about the implementation team?

I did the solution's installation by myself. 

What's my experience with pricing, setup cost, and licensing?

The product's pro accounts are cheap. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1338825 - PeerSpot reviewer
Senior Solution Manager at a tech services company with 5,001-10,000 employees
Real User
User interface could be more flexible; the collaborating feature is helpful
Pros and Cons
  • "The collaborating feature."
  • "User interface could be improved"

What is our primary use case?

We're partners with Microsoft and I'm a senior solutions manager. 

What is most valuable?

I think the collaborating feature is valuable.

What needs improvement?

The user interface could be improved, it's a bit tedious that you cannot move around within the solution without closing what you are in the middle of.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 500 users. 

How are customer service and technical support?

We have our own support. 

Which solution did I use previously and why did I switch?

We used Skype prior to Teams and switched because support for Skype was terminated. 

What other advice do I have?

I would rate this solution a four out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Team Leader at Sensen networks
Real User
A stable solution that can be used for group communications
Pros and Cons
  • "We use Microsoft Teams for group communications."
  • "The solution’s pricing could be improved."

What is most valuable?

We use Microsoft Teams for group communications.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Microsoft Teams for more than three years.

What do I think about the stability of the solution?

I rate Microsoft Teams a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Microsoft Teams an eight out of ten for scalability.

How was the initial setup?

I rate Microsoft Teams an eight out of ten for its ease of initial setup.

What about the implementation team?

The solution's deployment is done by minimal staff in 30 to 45 minutes.

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Teams an eight out of ten for its pricing.

What other advice do I have?

We are using the latest version of Microsoft Teams. The solution is deployed on the cloud in our organization.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Analyst at Cloocus
Reseller
Top 5
Has an easy initial setup process, but its user interface needs improvement
Pros and Cons
  • "It allows us to invite members to attend the meeting efficiently."
  • "It is challenging to navigate the setting for the screen-sharing feature."

What is our primary use case?

We use the solution as collaboration software to schedule meetings with our core team members.

What is most valuable?

The solution allows us to invite members to attend the meeting efficiently.

What needs improvement?

The solution's user interface needs to be friendlier. It is challenging to navigate the setting when I want to stop the screen-sharing feature.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the scalability of the solution?

We have 220 solution users in our organization.

How are customer service and support?

We have never contacted the solution's technical support team, as our organization has a dedicated support team for Microsoft 365. They handle all the queries.

How was the initial setup?

The solution's initial setup process is easy.

What other advice do I have?

I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
PeerSpot user