Microsoft Teams Reviews

We use Microsoft Teams for internal calls and customer-facing calls.

The most valuable features of Microsoft Teams are the calendar integration and the integration of chat and chat history into events. The integration of chat and chat history into events that I don't attend is useful because it allows me to find the dialogue in a call easily. It also allows me to go back and view recording videos.

Microsoft Teams should include better integration of the multi-viewer webinar-type system.

I have been using Microsoft Teams for probably three years now.

Microsoft Teams is a stable solution. I rate Microsoft Teams ten out of ten for stability.

Microsoft Teams is a scalable solution. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our company.

We previously used Webex and Zoom. We switched to Microsoft Teams exclusively since it is included in the Microsoft package and subscription and has improved features.

The solution’s initial setup is easy.

Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite.

We are using the latest version of Microsoft Teams. I recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

I use the solution for messaging and chatting. 

The solution needs to improve the APIs. 

I would rate Microsoft Teams stability a nine out of ten. 

We have an internal technical team and at times it gets resolved before escalation. 

The product setup is easy. 

I would rate the solution a seven out of ten. 

I use the Teams for internal communication like to reach my colleague and share information. 

I like the video call and document-sharing features. 

The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month. 

I have been using the product for five to six months. 

The product is stable most of the time and I would rate it around six to seven out of ten. 

The solution is very scalable and my company has 400 users for the product. 

The product's support is good. 

Positive

Teams' setup is easy and I would rate it around eight to nine out of ten. 

I use Teams' free version. 

I would rate the product a seven out of ten. Teams works very well for a medium to big company. I don't think the tool is the best when you are the only person and want to reach anybody. 

We mainly use Teams for meetings and video chatting.

In general, Teams allows me to connect with anyone in the organization and share files with the team.

The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click. 

It's also problematic to get people outside the organization into the chat or groups. I can define my own team irrespective of the organizational structure. Still, if I need to work with external partners or colleagues at my company and want them on one team, it's relatively complicated to add external people to the team.

I've been using Teams for about four years. 

I can't say that Teams isn't stable. The only issue we have is the call quality. Sometimes it blurs, or the video stops. However, that could be a connectivity issue that isn't directly connected to the tool. 

I rate Microsoft Teams eight out of 10. 

We use the solution for group meetings.

One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient. Additionally, this solution integrates well with Outlook, which is part of the bundle, and other applications such as your calendar.

This solution is not as popular for companies to use as other solutions making it a disadvantage.

I have been using the solution for a couple of months.

We have approximately 260 people in my organization using this solution.

I have used Zoom previously and I have found there are technical problems frequently, such as the meeting or voice cuts out. This can happen even if the same network is used. The quality of voice is better with this solution.

I would recommend this solution to others because I have had good experiences.

I rate Microsoft Teams an eight of out ten.

I primarily use the solution for office meetings.

The solution is perfect for meeting purposes, which is how we mainly use it.  

The product has the capability to allow me to do recordings of any session which is very helpful. When the meetings are happening, I'm also able to text with people as a secondary form of communication. 

 I can use the calendar aspect with it to track my day and to know what I'm going to do. 

For collaboration purposes, it's been very, very handy to use, and it's great for chat purposes. It's nice to not always have to pick up the phone when you can just chat via teams instead.

You can easily integrate with other applications quite easily.

There's definitely room for improvement. 

With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use.

In order to avoid others using it, it needs a password of its own. I don't know how to do that. Maybe Microsoft can make it so that there is a provision for multi-users on a particular system.

I've heard that hackers are beginning to jump on meetings like they were on Zoom previously. This needs to be addressed immediately.

I've been using the solution for the past two to three years at this point.

The solution is very stable. It doesn't have any bugs or glitches. It doesn't crash or freeze. It's great.

I've never tried to scale it personally, however, I do believe it would be possible to do so.

Microsoft's technical support for Teams is fantastic. We're quite satisfied with its level of service. They are very responsive and knowledgeable.

Our organization may have previously used WebEx. I believe we also used Skype occasionally.

I use a few different solutions right now. I use Zoom practically every day, even with my kids at home. I use Microsoft Teams for office meetings practically every day. I'll be joining a session very soon, and I'll be using Cisco Webex for that. It varies as to which I use. I'm not exclusively on Teams.

We're a customer of the solution. We aren't a reseller.

We have the solution in house, so we have an Azure engineer in-house.

I'd recommend the solution; it's a fantastic product.

I'd rate it eight out of ten overall.

We use this solution both for our internal team as well as with our customers and suppliers who participate in some meetings. We are a corporate partner of Microsoft and have an integrated package with all the licenses from Microsoft. It includes the majority of products such as Office 365, SharePoint, and Azure. I'm the senior project manager, IT services.

This is a collaboration tool so in the current situation, the most important thing for us is to be able to continue to run our business in a collaborative manner. Given that nobody is working from the office and there's no way to meet formally to discuss key challenges and discuss work updates, moving to this solution was a good option. Since we started using it, our productivity has increased and we are very coordinated with each team member. 

I think the video calling and the calling facility are valuable features as well as the ability to create multiple channels and tools so that you can record your information. It's a good solution.

One of the issues we have is that sometimes when you're trying to share your screen the solution crashes. The problem occurs quite frequently and it's an issue across multiple users. It's been reported to technical support but there seems to be some bug there. That should really be improved. I haven't experienced any other difficulties. 

I'd like to have the ability to increase the number of participants in a meeting as an additional feature. For now, you can only see a maximum of nine people in a single screen. I believe that Zoom enables the ability to see 20 plus people during video conferencing. I'd also like to see a screen sharing option which would include sharing of videos. 

I've been using this solution for a year. 

It's a stable solution, the only challenge being the screen sharing portion and that the solution sometimes crashes when you share your screen. It's hard to say whether this is a Teams problem or our problem. 

I think the system is quite scalable. 

I think Microsoft technical support is on point. It's good because I was involved in one of the technical issues we were having and they provided us with good support. 

The initial setup was very easy. It's deployed on cloud and you just need to set up your organization based on the kind of access you want to give the user. It's very easy to configure. It's not so complicated that you need specialized resources to maintain the administration part of Microsoft Teams.

My recommendation is that if you look into the majority of the end users who are using laptops or desktop computers, we're predominantly using the Microsoft operating system and the Microsoft Office network. I think it's better to have one common system which is an integrated solution. It makes it much easier for anyone to get the benefit of this solution. 

I would like to see some improvements in this solution but I would still rate it a nine out of 10.

We using Teams for internal and external communication. It is for one-on-one chats as well as group discussions.

The most valuable feature is the ability to have remote meetings with customers and colleagues.

The user interface is non-intuitive and should be improved.

I have been using Microsoft Teams for about a year.

Microsoft Teams is a stable product.

I have not had a problem with scalability. We are using it corporate-wide across all company roles. At this point, I don't see our usage increasing.

I rely on our internal team for technical support, so I have not used support from Microsoft.

Prior to Microsoft Teams, we were using Skype for Business. I prefer the interface that Skype has.

The initial setup is straightforward.

Microsoft Teams is included with our Office 365.

Our in-house team handled the deployment.

I would rate this solution a seven out of ten.