Microsoft Teams Reviews

We use Teams for customer team meetings and partner team meetings. We also use it for internal communication.

The most valuable feature for me is the chat. It is what I use the most because if I have to reach a team member, given that we are all working remotely, it is the easiest way to do it. 

The user interface needs to be improved. After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files. Sometimes, when I'm on a call and somebody asks if I can share a file or a link, I find it clunky to get to where those pieces are. Overall, navigation is a little sticky.

We have been using Microsoft Teams for about six months.

For what we do, it is absolutely stable. We have an enterprise team and it is used constantly.

We have had some fairly large meetings on here and I think that it scales fine.

I have never needed to contact technical support.

Prior to using Teams, we were using WebEx. We still use WebEx from time to time, but for the most part, we use Teams. It is better for us because Teams is integrated with all of the backend Microsoft environment that we already have. For example, we use SharePoint, ShareFile, and others. It has files integrated as well, so we can place internal files for review on Teams.

WebEx is more of a platform just for jumping on a call with a few people.

I would rate this solution a seven out of ten.

The primary use case of this solution is as a collaboration platform. We use it extensively for online meetings, chat, creating specific team related sites, and sharing content between the team members.

The most valuable feature is the ability to collaborate.

Web conferencing needs improvements.

The biggest issue is web content.

We would like to have a caller's telephone number easily available to the team members.

We have been using Microsoft Teams for three to four months.

I would rate this solution a seven out of ten.

We are using this solution for video conferencing. We do calls for meetings. We use it for the calendar, the planner, scheduling events, messages for the events, and we can use it for poll voting for certain activities, as well as distributing tasks.

As a collaborative tool, it is very interesting. 

We have improved on teamwork when we can assign projects to each other, and have to popups to tell us when the deadlines are.

The most valuable features are the messaging and the video calling, especially where you can add a background. It is very useful during confinement, and working from home.

The video calling is as interesting as Skype, but with a lot more functions with better and easier communication.

It is very quick.

It's a complete solution with video calls, calendars, messaging, downloads, and you can publish things. It's connected and is compatible with other Microsoft products. We don't have a lot of conflicts.

When it comes to downloading several documents or sharing documents that are above 450 KB, it takes time. It's a bit slow, especially if you are downloading photos.

There could be more documentation when it comes to the setup when you have other software. It's an annex, it's additional support, not something that the software provides when it's not something that comes with other products that can be connected to it.

I have been working with Microsoft Teams for one year. We use it every day.

We are using the latest version.

The stability seems quite good. It's only been during confinement that we have had some issues, otherwise, it's quite good.

We have 300 users, on a daily basis. It's one of our major tools within the company.

We are using it to its maximum capacity on every aspect, functional and non-functional.

We have not contacted technical support directly. We have our IT who is fully trained with Microsoft. We have not had the need to.

Previously, we were using Skype for conference calling and we found that it was complicated.

The initial setup is quite straightforward. It didn't take much to understand. It is a bit complex to use when you have other software, as it is not very clear in the beginning or if you want to add a Wiki.

The deployment was quick. For the whole company, it took one or two weeks.

It's a good mix of WhatsApp, Viber, and Skype.

The only area that we had concerns with was with messages and not knowing if the messages had been received or read. Now, they have added this feature and we know that it has been received and read.

This tool is very interesting if you have a team of more than 15 people. When you are a small team then you won't use all of its compacity.

The biggest lesson that I have learned from using Teams has to do with time management. It has really highlighted how much time I spend in meetings. The tool gives you an analytical aspect, where it helps you to manage and balance your time.

I would rate this solution a nine out of ten.

The primary use case is for meetings, especially since everyone is working from home now.

The most valuable features are visual and audio, as they are very clear with no interruptions.

It has a chatting feature, document sharing, and features that are required for online meetings.

Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have.

I have only recently started using Microsoft Teams. It's been more than a month.

We are using the latest version.

This is a stable solution.

I have not contacted technical support, as I have not had any issues.

We were using Zoom but there were some issues, then we started using Microsoft Teams. We were also using previously using Webex as well as Skype. In total, there are many different products that I have used.

The initial setup is easy to work through.

We use several Microsoft products.

It's a good product that can handle multiple people. My impression of Microsoft Teams is very good.

I would rate this solution an eight out of ten.

Our primary use case of Teams is for meetings, but we also use it for document management and chatting, things like that.

I would consider document management a valuable feature. It's really the integration, being able to create groups to share documents that I think is the best. In other words, I can set up a meeting and associate documents to that meeting and everybody can see it. 

I think the solution would be improved by giving people the ability to call into meetings. I don't think we have that ability yet.

I've been using this solution for nine months. We're partners with Microsoft and I'm the chief architect in our company. 

This is a solid and stable solution. 

The scalability of this solution is good. We have almost 140,000 users in this company and Teams is used extensively. 

The technical support is good. 

I would recommend spending the time to learn the product, there is a learning curve.

• Collaboration
• Meetings
• Voice, video calls, and chats

It has allowed for collaboration during the COVID-19 situation (work from home).

• Calling
• Setting up teams
• Meetings
• File transfer

Whiteboard should be standard rather than an app.

Six months.

We primarily use the solution for projects in our company.

The conversation capabilities and document management are the solution's most valuable features.

The solution could use better calling functionality.

The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.

I've been using the solution for two years.

The solution is stable. We haven't had any serious technical problems.

The solution is quite scalable; you can easily add other programs to it.

I've never contacted technical support; I'm not even sure if it exists.

I have some experience on SharePoint, and all the products of the Office 365 lineup. Microsoft Teams combines most of the Office 365 products in one very convenient product. And you can combine every Office 365 app in Teams.

At the time, the initial setup was not really easy, but now it's pretty good. Deployment takes a while. For us, it's ongoing. It's a HI project that's continuous. You don't need anyone for maintenance because it's a cloud product. In terms of the adoption, all of the users assisted with deployment, and we have about 10 users.

We handled the implementation by ourselves with the team user adoption.

The solution is only available as a cloud deployment model; there's no on-premises version.

I use Teams every day for my daily workflow. My company is also rolling out some training on Teams. It's heavily used in our organization.

I'd advise others considering implementation to contact experts. They'll be able to show what you can do with Teams and you'll be able to develop new workflows. It offers a great way to collaborate together.

I'd rate the solution eight out of ten.

Our company is small, with only six people. I work out of my home, and one of my colleagues does as well. The two of us used this solution for instant messaging and bits and pieces like that. We didn't actually use the full service because we're not a big company. We don't have an instant messaging infrastructure, so we use Teams instead. My other colleagues did not use it because they are mobile and do not sit at a desk during the day.

We stopped using it because my coworker is on maternity leave and will be off for another year. However, when she returns, we will probably go back to using Teams.

Microsoft Teams gave our small group the ability to chat via instant messenger.

The most valuable feature for us was instant messaging. I did like the fact that you could start various teams so that if you wanted to instant message certain individuals, you could have the group chats going on in the background. But again, we were such a small company, we didn't actually use it. I think if it was a large company, fantastic because you've got large multiple groups feeding in. For a small company, no.

I liked the idea of being able to share, but we used Dropbox, so we found that we didn't need to share documents. It would have provided another layer, but our team is not large enough to warrant a group of individuals, multiple locations, all feeding into one document at different times. We didn't actually have a need for that.

I didn't know that Teams is part of Office 365, so I think that it should be better advertised with its features and capabilities. It would be helpful for it to be more visible and what the benefits of it are. Documentation on its capabilities and guidelines on its use would also be helpful.

This solution would be improved with more functionality built into the interface. If you compare Teams to Lync, Lync is just a little box in the corner and it pops up and alerts you if someone is trying to contact you. With teams, you have to physically go in and look to see what is going on. The interface could be improved so that we don't have to manually check for things such as who is online.

I used Microsoft Teams for about four months, but I no longer use it.

This is a stable solution.

There were only two of us in the company who were using this solution. As such, we never need to scale it.

In this company, we did not use another solution prior to Teams. This was a quick and easy solution for instant messaging that was part of Office 365.

In my previous company, which was larger, there was an instant messenger called Lync that we used constantly.

Once I knew to look for it, I searched for it and started it. The deployment took a couple of seconds.

I set it up on my own.

As an instant messenger, Teams is not as good as Lync. However, it was built into Office 365 so we used it. We were only using it as an instant messenger, essentially trying to fill a hole rather than use it to its full capacity, 

My advice for anybody researching this solution is to look on YouTube to get an idea of what it can do, and use it to its fullest capacity. That is what I did because it wasn't really clear what we could do with the product or how I could use it.

I would rate this solution a five out of ten.