Microsoft Teams Reviews

I think we're use Microsoft Teams for almost everything when it comes to communications. When I call my colleagues, I no longer using the phone. Because I use Teams so much, I picked up the phone the other day and it was strange — It was like it was the first time I picked up the phone. I use Teams as a phone. Even on my smartphone, I call people using Teams.

We're using Teams to call people to set meetings, record meetings, share documents — all communication now goes through Teams. We create groups to share our documents and update them live. It is really very practical and collaborative.

It is improving our means of communication and I think in the future will encourage users to communicate better because it is fun to use and powerful.

The features that I like the most are the features we have now. I like every aspect of it. It is easy to use. It's on your phone, so it is mobile. You can respond without answering if you have a call or message. You can send emoticons so people know you have gotten their message. This type of response is very quick and doesn't leave the other party waiting. Those features are just like what you might do in WhatsApp or Messenger on Facebook. It is very familiar to anyone using those products.

One thing that we are looking to deploy — and we are testing it now — is to send and track kudos. We want to implement this new feature on a worldwide basis to thank team members for being good participants. 

We work directly with Microsoft to provide feedback on the product and what we would like to see as improvements. I discover a new feature every day, so they're really working to develop it very quickly. 

I would like also to have a feature where we create a worldwide group to act as a social media hub. The difference between that and groups is that it would be separate from all the other groups. I don't want it included in my Teams because I will use it in a different way. I can see the activity of other teams or individuals who are not on my teams. Because I'm using the product extensively and have many teams, I think it is an important addition to be able to organize groups in different ways — and I have put in that request with IS. 

I've heard some people complain and say, "Oh it's not working with me," but I never had any issue with Teams. I use it all the time and it is stable. It opens immediately when I open my computer, it's on my phone and it sends me notifications. 

I have calls with people on it. Sometimes I even record video calls. The only time I have had any issues is when the network is not working well — maybe in high load times — but this happens with every means of communication like WhatsApp or other solutions that depend on the network. It isn't a problem with the package it is a problem with the network.

Our company has about 14,000 employees, but we are not all using the intranet. We are an industrial company and we have people working in manufacturing and they don't have access to computers all the time. 

As far as scalability, we would like to have the ability to use the product off-site. That is, we want to be able to have remote people use Teams with us internally. This is the only thing I've heard that's posing a problem with scaling. 

I have not directly had any experience with the Microsoft technical support team for Teams because we have an IS (Internet Services) group. If we open a ticket, the IS department is the group who will contact support.

Before we tried using Teams, we were using Skype. Now we are only using Teams because it is a more complete and business-oriented tool. 

I was not directly involved in the deployment. 

Our implementation was done by our own IS team.

My advice to people who are considering this solution is that you have to be patient at the beginning. People might think it is too complicated or that it looks too complicated at the beginning. As a first time user, I remember feeling like I didn't understand anything. You have to be patient and play around with it until you become familiar with the different features. For example, there are channels within a group. If you are added to several groups and you start getting alerts, you may not know which channel it is or which group. It is a lot for a first time user to digest. It is not as straightforward as WhatsApp when it comes to groups.

What we have seen is that when we communicate our requests to Microsoft, we are getting back responses with the features we have asked for. There are many features that we request and we discover they are available in just a few days. Either many companies are making the same requests or Microsoft is answering our request, but the product is evolving quickly. 

On a scale from one to ten, when one is the worst and ten is the best, I would rate Microsoft Teams as an eight. While I like the product a lot and I use it all the time, there is room for improvement.

We mainly use this solution for project collaboration. It could be, for example, when we are developing a new product or taking a new product to market. We use it for designing, publishing and marketing assets, so basically team collaboration where we are working on a project. It helps with communication in the team and it allows us to share different documents or content with each other.

We used Skype for business in the past and we had a reasonable audio and visual experience when communicating with teams, if you have a scheduled meeting, for example. But now, with Microsoft Teams, we are able to communicate in real-time and share documents in real-time. And that is a really big improvement for us. The solution has a lot of capabilities in one application. Whereas in the past we had to use multiple applications. That, I would say, would be the biggest benefit that we've experienced, in that we have only one application that we can use to collaborate and speak with each other. 

I think what the team likes most is the improvements when it comes to communication. We've been using Skype for business in the past but the audio and visual communication is really good with Microsoft Teams. I also really like the speed of the product and the way that the channels can be leveraged.

There is nothing that annoys me at the moment but perhaps the layout can be improved. In my experience working with Microsoft tools, they continuously work on usability. There are a few minor issues when scheduling meetings, and that is that some of the descriptions are really long. And there seems to be very little control over what a user could control in terms of the texts that appear. An invitation, for example, can look very complicated. So I would say that Microsoft Team invitations from the calendar within the solution could be improved.

The solution is stable, I've never experienced it being unavailable or behaving in a peculiar way. 

We are only 30 people using this program, but what I have not noticed any issues when more colleagues participate in Microsoft Teams. When usage increases, the program still offers a seamless, consistent experience. We may even add more users, so I believe the program is very scalable.

I haven't used the technical support yet, because I contact our administrator directly. But I know that he was working with Microsoft's technical team from time to time, as well as a third party that delivers hosting services.

We used Skype for Business before but Microsoft Teams came along with the Microsoft Office subscription that we had. We had subscriptions to Office. And then we moved from On Premise Exchange to Exchange Online. It was the natural choice to make. We do use other services from other providers, but I would say that Microsoft Teams is the most stable one. 

From an end-user perspective, the initial setup was really straightforward. We started to use Microsoft Teams when we deployed Microsoft Exchange Online earlier this year, and as part of that, we adopted the use of Teams and Yammer. I have been using Microsoft Teams in the past, but it wasn't really until we as an organization had deployed it and exchanged online that we were all able to enjoy the benefits. Testing the application before was very fragmented.

Deployment took a couple of days. When we started to go from using Microsoft Outlook for mail, we started to integrate Yammer and Teams. 

My advice to others would be that, if they're working with a similar product, they should have a change management program in place. They should also give themselves a few days at least to deliver some training for the users. I think the training is really important to enhance the user adoption experience. It doesn't have to be a lot, but at least give them an introduction and a guided tour through the program's features. 

The biggest lesson I've learned is actually using a single application that can deliver all of the services that are required. Since I've only been using the solution for six months, I haven't even used all the features yet. I think that Microsoft Teams may replace Microsoft Outlook in the future.

On a scale from one to 10, I will rate this solution a seven. I think there's always room for improvement, even if it's not obvious what those improvements can be. I guess I could be tempted to say eight but not higher than that. I am very satisfied with Microsoft Teams. 

I use it for meetings. When I talk to people, then I use it for meetings. 

It just does the job. I really haven't played much with it to decide what I like or don't like about it. I know it's good when I just need to do a meeting.

It is easy to use.

There is room for improvement in the stability.

I look forward to AI-based features in future releases.

I have been using it for a long time. 

I would rate the stability a six out of ten. Maybe it's my laptop that's slow, but I've had times when I've had trouble logging on for a meeting.

I used Zoom.

It is easy to set up. I can do it by myself. 

I don't have to physically go to the meetings; I don't have to drive there. I can do it virtually. So, it saves me a lot of money. 

There's a package that I got, so I think it's a yearly subscription that I bought.

Overall, I would rate it a seven out of ten. If you just need a product for meetings, I'd recommend it.

The solution is being used for Collaboration. 

The Audio Call feature is its most valuable feature. Through this feature, seamless discussions can take place, files can be shared through one single application and the voice quality is also good. Organizations can also build their org chart and share information through emails and phone calls.

The Teams functions can be improved and some other package should be introduced. 

I have been using Microsoft Teams for two years. 

It is a stable solution. I rate the stability a ten out of ten. 

It is a scalable solution. Three hundred users are using Microsoft Teams in our organization. I rate the scalability a ten out of ten. 

I used Slack previously. 

The initial setup is straightforward. It only took a few minutes to deploy Microsoft Teams. I rate the setup a ten out of ten. 

I would like to recommend this solution because it's a native package of Office 365. Once you have combined your ADAP account, you can use it directly. You log in to your Office 365 account and then launched the application. Also, the solution is very simple to use.

I rate the overall solution a ten out of ten. 

The solution has the best feature for video calling effects. Also, its collaborative perspective allows us to integrate different calling features. We can dial out international numbers as well.

The solution's screen-sharing feature could be better compared to Webex and Zoom. There could be more accessibility control for screens shared by other representatives in a work meeting.

We have been using the solution for three to four years.

I rate the solution's stability a nine out of ten. We recently encountered some interruptions with its availability.

It is a scalable solution. I rate its scalability a ten out of ten.

We have never come across any challenges with the solution's technical support. Although, from a technological perspective, there will always be room for improvement.

Positive

The solution's initial setup is easy. I rate the process a ten out of ten.

The solution is moderately expensive than other Microsoft products.

I rate the solution a ten out of ten.

We use Microsoft Teams for meetings. Since the pandemic, most of my clients don't physically go to offices, and we do most of our meetings through Microsoft Teams.

Using the solution's screen-sharing feature, we can go through a document together and take control.

The solution’s stability could be improved.

I have been using Microsoft Teams for the past two years.

Microsoft Teams is a stable solution. I rate Microsoft Teams an eight out of ten for stability.

Microsoft Teams is a scalable solution. Around 5 users are using the solution in our organization. The solution is used a few times a week in our company.

I rate the solution ten out of ten for scalability.

The solution’s initial setup is easy.

The solution is deployed on the cloud in our organization. The solution’s deployment took a few minutes.

Overall, I rate Microsoft Teams an eight out of ten.

We use Microsoft Teams in our company to communicate with teammates and schedule meetings.

Compared to other solutions like Skype, Microsoft Teams is a good tool for communicating with teammates.

The most valuable features of Microsoft Teams are scheduling a meeting and integration with other Microsoft services like SharePoint and OneDrive.

The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory.

I have been using Microsoft Teams for one year.

I rate Microsoft Teams an eight out of ten for stability.

I rate Microsoft Teams an eight out of ten for scalability.

The solution’s initial setup is easy.

I am using the latest version of Microsoft Teams. Microsoft Teams is deployed on-cloud in our organization.

Microsoft Teams is the best tool for team communication.

Overall, I rate Microsoft Teams an eight out of ten.

I use the solution for chatting and video conferencing. I use it for video conferencing 75 percent and chatting 25 percent. I use it for scheduling only five to six percent. 

I am impressed with the solution's collaboration with Office 365. 

We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers. 

I have been working with the product for two years. 

The solution is stable. 

My company has 200 users for the product. 

I have not contacted support since we have not encountered issues with it. 

The product's setup is easy. 

I would rate the product an eight out of ten. The tool is great but depends on configuration policies. 

We use the solution as collaboration software to schedule meetings with our core team members.

The solution allows us to invite members to attend the meeting efficiently.

The solution's user interface needs to be friendlier. It is challenging to navigate the setting when I want to stop the screen-sharing feature.

We have been using the solution for a year.

We have 220 solution users in our organization.

We have never contacted the solution's technical support team, as our organization has a dedicated support team for Microsoft 365. They handle all the queries.

The solution's initial setup process is easy.

I rate the solution a seven out of ten.

We use Microsoft Teams for group communications.

The solution’s pricing could be improved.

I have been using Microsoft Teams for more than three years.

I rate Microsoft Teams a nine out of ten for stability.

I rate Microsoft Teams an eight out of ten for scalability.

I rate Microsoft Teams an eight out of ten for its ease of initial setup.

The solution's deployment is done by minimal staff in 30 to 45 minutes.

I rate Microsoft Teams an eight out of ten for its pricing.

We are using the latest version of Microsoft Teams. The solution is deployed on the cloud in our organization.

Overall, I rate Microsoft Teams a nine out of ten.