Works at a tech services company with 11-50 employees
Real User
Helps to do daily work but pricing is expensive
Pros and Cons
  • "I use the solution for my daily work."
  • "Microsoft 365 Business needs to improve its price."

What is our primary use case?

I use the solution for my daily work. 

What needs improvement?

Microsoft 365 Business needs to improve its price. 

For how long have I used the solution?

I have been using the product since March. 

What do I think about the stability of the solution?

I rate Microsoft 365 Business' stability a ten out of ten. 

Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.

What do I think about the scalability of the solution?

My company has 14 users for Microsoft 365 Business. 

How was the initial setup?

The tool's deployment is easy. 

What about the implementation team?

The product's deployment can be done by yourself. 

What other advice do I have?

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager IT at a pharma/biotech company with 10,001+ employees
Real User
Is stable and easily integrates with other tools
Pros and Cons
  • "Both stability and performance are valuable features. The user experience is pretty good on all this."
  • "The licensing price could be better."

What is our primary use case?

We use Outlook, Teams, and SharePoint.

What is most valuable?

Both stability and performance are valuable features. The user experience is pretty good on all this.

Also, this product can be integrated easily with other existing tools.

What needs improvement?

The licensing price could be better. We have a yearly license.

For how long have I used the solution?

I've been using it for more than two and a half years.

I use the cloud-based solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have approximately 7,000 users.

How was the initial setup?

Because it's a cloud-based solution, installation is straightforward.

We have a team of five to six people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license, and the price could be better.

What other advice do I have?

I would recommend this solution and would rate it at eight on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
April 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
General Manager at a computer software company with 51-200 employees
Real User
Simple installation, scalable, and stable
Pros and Cons
  • "Microsoft 365 Business is stable."
  • "The solution could improve by providing better integration with other platforms."

What is our primary use case?

We are using Microsoft 365 Business for a number of purposes, such as documentation, daily business work, and letters. We use it extensively.

What needs improvement?

The solution could improve by providing better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 30 employees in my organization.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is easy and it did not take long.

What about the implementation team?

I used one of our IT employees to help with the implementation.

We have a team of five administrators and managers that does the maintenance of the solution.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager at a tech vendor with 10,001+ employees
Real User
Beneficial collaboration, stable, and scalable
Pros and Cons
  • "Collaboration is one of the main features of Microsoft 365 Business."
  • "The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using."

What is our primary use case?

We use Microsoft 365 Business for many of the applications within the suite, such as SharePoint, Outlook, and Word.

What is most valuable?

Collaboration is one of the main features of Microsoft 365 Business.

What needs improvement?

The performance of the solution is sometimes slow. However, I am not sure if it is the solution's fault or the network we are using.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

We have approximately 400 users using this solution in my organization.

How was the initial setup?

The difficulty level and time it takes for the installation can depend on the number of deployments to the new server. A company with approximately 50 deployments would not take more than two days.

What about the implementation team?

We have a team of approximately six technicians and administrators that do the implementation and maintenance of the solution.

What was our ROI?

My company has saved money by using this solution since it is on the cloud.

What's my experience with pricing, setup cost, and licensing?

The price of users at home the license should be cheaper.

We are on an annual subscription.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Management Specialist at a government with 501-1,000 employees
Real User
Easy to use, scalable, and offers good technical support
Pros and Cons
  • "The solution is easy to use."
  • "The solution needs to offer more integration capabilities with other systems and applications."

What is our primary use case?

I primarily use the product for business purposes. We use it mainly for Outlook and Microsoft applications. 

What is most valuable?

The solution is easy to use. 

You can scale the solution.

The installation is very easy and we found the deployment to be very fast.

Technical support has been helpful in the past when we have needed to reach out. 

What needs improvement?

The product would be better if you could scale it more. 

The solution needs to offer more integration capabilities with other systems and applications. 

For how long have I used the solution?

I've been using the solution for a few years now. It's been a while. It's not a new solution for me. 

What do I think about the scalability of the solution?

While you can scale the product to a certain extent, we would like to see more scalability potential. 

We have 350 people using the solution currently.

How are customer service and technical support?

I've contacted technical support in the past. They're good. I found them to be helpful and responsive. I'm satisfied with the level of support I can get when I need to.

Which solution did I use previously and why did I switch?

We previously used an earlier version of Microsoft. We always use Microsoft. We did not use another kind of product before this.

How was the initial setup?

The installation process is very straightforward. It's not difficult or complex.

The deployment happens quickly. We had it up and running in maybe ten to 15 minutes. 

What about the implementation team?

I've handled the installation on my own laptop in the past. I know how to install it. I don't need the assistance of a consultant or an integration. That said, for my company, for those types of business installations, I did not handle the setup directly.

What other advice do I have?

As a cloud-based solution, we are always on the latest version. It's updated automatically. We do not need to update it manually.

I'd rate the solution at an eight out of ten. If it offered more integration with other applications, I'd rate it higher. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consulting Director at a consultancy with 51-200 employees
Real User
Good interaction between different products, but the cloud version and the desktop version should have the same experience
Pros and Cons
  • "The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
  • "Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop."

How has it helped my organization?

Some of the interactive stuff that is available on Teams has been useful during the pandemic.

What is most valuable?

The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else. 

What needs improvement?

Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop.

For how long have I used the solution?

I've used Microsoft products for the last 20 years. I don't know for how long have we been on the current version. The upgrades are all centralized in the companies that I've worked for.

How are customer service and technical support?

I have contacted support, and it depends on who you get. I've had experiences where it took quite some time to get to the problem, but I've also had some really good experiences.

How was the initial setup?

It was quite straightforward.

What other advice do I have?

I would rate Microsoft 365 Business a seven out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network and systems administrator at a recruiting/HR firm with 1,001-5,000 employees
Real User
A stable, scalable, and useful business solution
Pros and Cons
  • "Microsoft 365 Business is useful. It's very useful because, for example, if I can't find my phone, I can just log in and find it at home."
  • "It's a little hard to use. It could also be cheaper."

What is most valuable?

Microsoft 365 Business is useful. It's very useful because, for example, if I can't find my phone, I can just log in and find it at home.

What needs improvement?

It's a little hard to use. It could also be cheaper.

For how long have I used the solution?

I have been using Microsoft 365 Business for more than ten years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable.

Which solution did I use previously and why did I switch?

I think a lot of people used to use Microsoft Office before we switched to Microsoft 365 Business.

What's my experience with pricing, setup cost, and licensing?

I think it is expensive.

What other advice do I have?

I would recommend this product to new users.

On a scale from one to ten, I would give Microsoft 365 Business a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Transformation and Automation Manager at a tech services company with 201-500 employees
Real User
Leaderboard
Integrates well, easy to use, and a good user experience that promotes collaboration
Pros and Cons
  • "We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings."
  • "The cost estimation can be difficult."

What is our primary use case?

We use this solution to stay connected, to share documents in a secure way.

What is most valuable?

We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings.

Compared with others, it has better integration, easier to use, and a better experience.

What needs improvement?

The cost estimation can be difficult.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

In the two years that we have been using this solution, it has been very stable.

What do I think about the scalability of the solution?

It's a scalable solution.

We have 200 users in our organization.

We plan to continue using this product. Also, part of our company is working in Google. We are planning to move from Google to Microsoft.

How are customer service and technical support?

Personally, I have not used technical support, but I have not heard any complaints from my colleagues.

Which solution did I use previously and why did I switch?

We have only tested Microsoft and Google, two years ago.

We use Jira for project management.

We have also been using older versions of Microsoft.

How was the initial setup?

The initial setup is straightforward.

It only takes a matter of minutes to deploy.

What about the implementation team?

We completed the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

It's pretty difficult to make a cost estimation, in cases where we need additional features.

It might be out of the budget, and sometimes the extra price can surprise you.

I think predictability in terms of costs.

Overall it could be cheaper, as many times the additional features cost a lot and we are thinking twice about using them.

What other advice do I have?

It is very stable, even during the period when everyone was working from home. I would recommend this solution to others. We got great value out of it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.