Marketing at a marketing services firm with 51-200 employees
Great Company with a brilliant product, but there are some security concerns.
What is most valuable?
While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).
What needs improvement?
There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.
What other advice do I have?
With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a tech company with 51-200 employees
A Free and Outstanding Cloud-Based Storage Solution
Valuable Features:
Dropbox is a cloud storage platfrom that I have been using since its launch. Dropbox is an outstanding platform that offers users the following pros: *2 GB of free storage *Easy, quick download and installation *iOS and Android mobile applications *Capability of storing multiple forms of media
Room for Improvement:
The only con to Dropbox is now there is a competitive platform, Google Drive, that offers users 5 GB of free storage and syncing capability with other Google services. "
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good review by conor.
However i see one downside of dropbox is that DropBox company will keep a copy of all your documents and you can never be sure are they going to remove the files completely even at your request.
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June 2025

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Product dei at TMIG
User-friendly and can be used to store and share files
Pros and Cons
- "The most valuable feature of the solution is that it is user-friendly."
- "The scalability of the product is an area with certain shortcomings where improvements are required."
What is our primary use case?
I use the solution to store and share my files. It is used for my personal use.
What is most valuable?
The most valuable feature of the solution is that it is user-friendly.
What needs improvement?
The scalability of the product is an area with certain shortcomings where improvements are required.
I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI.
For how long have I used the solution?
I have been using Dropbox for five years.
What do I think about the stability of the solution?
The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
There is only one person who uses the product.
How are customer service and support?
I have not contacted the solution's technical support team.
Which solution did I use previously and why did I switch?
I have experience with Google Drive.
How was the initial setup?
The product's initial setup phase was straightforward.
The solution can be deployed in a couple of minutes.
What about the implementation team?
The solution can be deployed by myself.
What was our ROI?
There were no measurable benefits from the use of the product.
What's my experience with pricing, setup cost, and licensing?
I was using the free version of the product.
What other advice do I have?
I have not tried the integration features associated with the product.
I haven't had a problem with the security features of Dropbox to meet our company's data protection needs.
I recommend the product to others who plan to use it.
I would tell others that Dropbox is a good tool to use since it is stable and reliable.
I rate the tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Management Specialist at a government with 501-1,000 employees
Stable, free options, and easy to use
Pros and Cons
- "The solution is easy to use."
- "The solution could be more scalable."
What is our primary use case?
I have been using Dropbox to store personal documents.
What is most valuable?
The solution is easy to use.
For how long have I used the solution?
I have been using Dropbox for approximately five years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The solution could be more scalable.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Stable and scalable, offering great performance; lacks sufficient storage and security
Pros and Cons
- "The solution provides great performance."
- "The solution lacks sufficient storage capabilities."
What is most valuable?
The solution is very good within our environment, and the performance is great.
What needs improvement?
I'd be happier if the solution offered more storage and if that were the case, I think more companies would use it. I think there also needs to be an improvement in security.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What other advice do I have?
I would recommend this solution but it's important to check that it's good for the size of your company.
I rate the solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager at a tech services company with 51-200 employees
The flexibility and sharing are key features
Pros and Cons
- "Offers great flexibility."
- "Security could be enhanced."
What is our primary use case?
Dropbox can be used to share files which can be easily accessible to many users. We use it often in the company. I'm a customer and Dropbox is for my personal use only.
What is most valuable?
The flexibility it provides is valuable as is the ability for more than one user to access files at any time. The sharing is a key feature, it allows you to see files online and send them to your device.
What needs improvement?
The Dropbox challenge is the security which I think should be enhanced because sometime security authentication doesn't feel sufficient. They should consider two-factor authentication as an additional feature.
For how long have I used the solution?
I've been using this solution for seven years.
What's my experience with pricing, setup cost, and licensing?
Licensing is subscription based. It can be a monthly or annual subscription - I recommend the annual subscription, it's easily renewed.
What other advice do I have?
This is a good solution, it's one of the strongest along with the Google Cloud Platform for sharing files and data with team members so obviously I recommend Dropbox for all users for flexibility. I recommend Dropbox over Google Cloud.
I rate this product a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
B2B Product Management at a comms service provider with 201-500 employees
Stable and reliable with the option to work on a free version
Pros and Cons
- "The scalability is great for us."
- "The product could always offer more storage."
What is our primary use case?
The solution is primarily used for storing and sharing documents.
What is most valuable?
The solution has worked very well over the years. It's reliable.
We find the product to be stable.
The scalability is great for us.
The product has the option for a free version.
What needs improvement?
The product could always offer more storage.
For how long have I used the solution?
I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while.
Which solution did I use previously and why did I switch?
I also have experience with Google Drive.
Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.
How was the initial setup?
It's a cloud-based solution. Therefore, there is no installation process.
What's my experience with pricing, setup cost, and licensing?
I'm using the basic version of the solution. It's free to use.
What other advice do I have?
I use the product for personal use for the most part.
As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users.
I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Architect at a comms service provider with 201-500 employees
User-friendly interface, reliable, and scalable
Pros and Cons
- "The user interface is very user-friendly."
- "The storage is not large enough."
What is our primary use case?
I use Dropbox for cloud sharing of my personal documents.
What is most valuable?
The user interface is very user-friendly.
What needs improvement?
The storage is not large enough.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
What's my experience with pricing, setup cost, and licensing?
The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount.
What other advice do I have?
I rate Dropbox an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Great detailed review by the author.
Agree with reviewer on pros and cons, though i would like to add few:
1) User Interface is easy to use and appealing.
2) Available for various platforms like Windows, Linux etc.
3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.