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reviewer1736505 - PeerSpot reviewer
Head of Security Services at a tech services company with 11-50 employees
Real User
Useful for exchanging large scale documents and files
Pros and Cons
  • "A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it."
  • "Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it."

What is our primary use case?

I generally use Dropbox for exchanging large scale documents or large files, and things of that nature. 

Dropbox is a cloud-based solution. 

What is most valuable?

A valuable feature is that it's useful for exchanging large files and documents. I'm happy with it. 

What needs improvement?

Dropbox could probably be improved around the integrated security, but those options are probably available. I don't have much of a view on improvements, based on the relatively few occasions that I use it. 

For how long have I used the solution?

I've been using Dropbox sporadically for years, probably since it first came out. 

Buyer's Guide
Dropbox
June 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

Dropbox is stable, and I'm happy with it. As long as you've got things from a security point of view, it's fine. 

What do I think about the scalability of the solution?

For my usage, it's scalable enough. 

There is probably a relatively small number of Dropbox users in my organization because we use SharePoint and other solutions as well. 

How are customer service and support?

I have never contacted technical support. I would just ask my own technical people if I needed anything. 

Which solution did I use previously and why did I switch?

In my organization, we also use SharePoint and other solutions. 

How was the initial setup?

There is no installation for something like Dropbox. 

What's my experience with pricing, setup cost, and licensing?

I don't pay for a license to use Dropbox. 

What other advice do I have?

I rate Dropbox an eight out of ten. I would recommend Dropbox to others. It's okay, and it's a private, mature solution, but I don't use it particularly as a business tool. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a tech services company with 51-200 employees
Real User
Stable solution; Have not run into any delays
Pros and Cons
  • "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
  • "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."

What is our primary use case?

We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.

What is most valuable?

The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.

What needs improvement?

Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.

What do I think about the stability of the solution?

It is a stable solution. I have not run into any delays or lags. 

How was the initial setup?

It is extremely easy and straightforward to set up. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox
June 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Business process manager at a comms service provider with 10,001+ employees
Real User
Straightforward installation and helpful support
Pros and Cons
  • "I had a good experiment with the technical support from Dropbox."

    What is our primary use case?

    I use Dropbox for personal and business documents.

    For how long have I used the solution?

    I have been using Dropbox for a few years.

    How are customer service and support?

    I had a good experiment with the technical support from Dropbox.

    Which solution did I use previously and why did I switch?

    I have used other similar solutions in the past.

    How was the initial setup?

    The installation is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The subscription could be cheaper.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1717506 - PeerSpot reviewer
    Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
    Real User
    Stable and easy to install
    Pros and Cons
    • "A valuable feature is that it stores my files and photos. I'm satisfied with this product."
    • "Dropbox could be improved by reducing the storage price."

    What is our primary use case?

    My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version. 

    What is most valuable?

    A valuable feature is that it stores my files and photos. I'm satisfied with this product. 

    What needs improvement?

    Dropbox could be improved by reducing the storage price. 

    For how long have I used the solution?

    I have been using Dropbox for a couple of years. 

    What do I think about the stability of the solution?

    This solution is quite stable. 

    What do I think about the scalability of the solution?

    Dropbox is scalable. 

    Which solution did I use previously and why did I switch?

    I also use Google Drive and OneDrive. 

    How was the initial setup?

    The installation is very straightforward and quite easy. It took just a couple of minutes. 

    What about the implementation team?

    I implemented this solution myself. 

    What's my experience with pricing, setup cost, and licensing?

    I pay for a yearly license. 

    Which other solutions did I evaluate?

    I didn't evaluate other options before using Dropbox. 

    What other advice do I have?

    I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sales Director at CLoud3 Solutions Pte Ltd
    Real User
    Offers convenience, connects with all devices that you own, and is easy to set up
    Pros and Cons
    • "It offers convenience. It can connect with all devices that you own."
    • "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."

    What is our primary use case?

    The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

    What is most valuable?

    It offers convenience. It can connect with all devices that you own.

    What needs improvement?

    They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

    For how long have I used the solution?

    I have been using this solution for a few years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is scalable. We have around 30 users.

    How are customer service and support?

    I haven't contacted their technical support.

    Which solution did I use previously and why did I switch?

    I didn't use any other solution previously.

    How was the initial setup?

    Its initial setup is very straightforward.

    What's my experience with pricing, setup cost, and licensing?

    We pay for the license yearly.

    What other advice do I have?

    I would recommend this solution to others. I would rate Dropbox a nine out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Leon Drury - PeerSpot reviewer
    Director at Systems Services
    Reseller
    Top 20
    Scalable, easy to use, but expensive
    Pros and Cons
    • "The solution is easy to use."

      What is our primary use case?

      Dropbox is a cloud platform for storing data.

      What is most valuable?

      The solution is easy to use.

      For how long have I used the solution?

      I have been selling this solution for a few years.

      What do I think about the scalability of the solution?

      The solution is scalable.

      We have approximately 15 customers using this solution.

      Which solution did I use previously and why did I switch?

      We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.

      What's my experience with pricing, setup cost, and licensing?

      The solution is expensive.

      What other advice do I have?

      I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.

      I rate Dropbox a seven out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company has a business relationship with this vendor other than being a customer:
      PeerSpot user
      reviewer1644669 - PeerSpot reviewer
      PMO at a consultancy with 10,001+ employees
      Real User
      Accessible, easy to use, but standard storage could increase
      Pros and Cons
      • "The most valuable features I have found to be accessibility and ease of use."
      • "The solution could improve by being more secure and having more storage."

      What is our primary use case?

      I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

      What is most valuable?

      The most valuable features I have found to be accessibility and ease of use.

      What needs improvement?

      The solution could improve by being more secure and having more storage.

      For how long have I used the solution?

      I have been using Dropbox for approximately 10 years.

      What do I think about the stability of the solution?

      The solution is stable.

      What do I think about the scalability of the solution?

      Dropbox is scalable.

      What other advice do I have?

      There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

      I rate Dropbox a six out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer1401330 - PeerSpot reviewer
      Director of Client Strategies at a marketing services firm with 11-50 employees
      Real User
      Reliable, scales well, and the fees are subscription-based
      Pros and Cons
      • "Reliability is the most valuable feature."
      • "It could be more secure."

      What is our primary use case?

      I use Dropbox for sharing files.

      What is most valuable?

      Reliability is the most valuable feature.

      What needs improvement?

      It could be more secure.

      For how long have I used the solution?

      I have been using Dropbox for a few years, but I don't use it consistently.

      We are using the latest version.

      What do I think about the stability of the solution?

      I don't have any issues with the stability of Dropbox.

      What do I think about the scalability of the solution?

      Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.

      How are customer service and technical support?

      I have not contacted technical support.

      Which solution did I use previously and why did I switch?

      We are also using Google Drive.

      How was the initial setup?

      It's a cloud-based solution, so there is no installation required.

      What's my experience with pricing, setup cost, and licensing?

      We pay a monthly subscription fee.

      What other advice do I have?

      I would recommend this solution to others who are interested in using it.

      I would rate Dropbox an eight out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2025
      Buyer's Guide
      Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.