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Dileep Maurya - PeerSpot reviewer
Engineering manager at IDFC Bank
Real User
Top 5
Easy to use, reliable, and scalable
Pros and Cons
  • "Many people can use the Dropbox service and edit the data, it is simple to use."
  • "The free storage amount should be increased."

What is our primary use case?

Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

What is most valuable?

Many people can use the Dropbox service and edit the data, it is simple to use.

What needs improvement?

The free storage amount should be increased.

For how long have I used the solution?

I have been using Dropbox for approximately four years.

Buyer's Guide
Dropbox
June 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 using this solution in my organization.

Which solution did I use previously and why did I switch?

Before we use Dropbox we use our internal storage.

What's my experience with pricing, setup cost, and licensing?

The solution is paid for annually.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anton Krivonosov - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Top 5
Easy to use, quite stable, and quick to install
Pros and Cons
  • "Its usability is valuable. It is easy to use."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."

What is our primary use case?

I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.

I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.

What is most valuable?

Its usability is valuable. It is easy to use.

What needs improvement?

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is quite stable. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. Scalability also depends on your subscription plan. 

I don't have any plans to increase its usage at the moment because I have some extra storage.

How are customer service and technical support?

I have not interacted with their technical support.

How was the initial setup?

You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.

What about the implementation team?

I can install it myself.

What's my experience with pricing, setup cost, and licensing?

It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.

Which other solutions did I evaluate?

I didn't evaluate other products.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dropbox
June 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Founder/Director at Thoughtschools
Real User
Top 5Leaderboard
Provides good stability, but the data recovery feature for the free version needs improvement
Pros and Cons
  • "The product's most valuable feature is storage."
  • "They should archive the data."

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer933312 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows for easy retrieval
Pros and Cons
  • "I can use the cloud version for storage and easy retrieval."
  • "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."

What is our primary use case?

I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis. 

What is most valuable?

The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval. 

What needs improvement?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space. 

For how long have I used the solution?

While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time. 

What do I think about the scalability of the solution?

I am not in a position to comment on the scalability. 

I have no intention of increasing my usage. I am happy with what I am using right now. 

How are customer service and support?

I have not contacted Dropbox or Android technical support. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

What other advice do I have?

I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it. 

I do not work on the actual software, but am just an end user. 

I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs. 

I rate Dropbox as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1191660 - PeerSpot reviewer
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."

    What is our primary use case?

    We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

    The final videos and productions that we use, all go into a Vimeo account that we have.

    What is most valuable?

    We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

    For how long have I used the solution?

    I have been using Dropbox for approximately three years.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

    How are customer service and support?

    We had some issues closing accounts with the administration support.

    Which solution did I use previously and why did I switch?

    We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

    How was the initial setup?

    The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

    We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

    What about the implementation team?

    We did the implementation ourselves.

    What was our ROI?

    The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

    What's my experience with pricing, setup cost, and licensing?

    One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

    They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

    We pay annually to use the solution and the price is approximately £600.

    What other advice do I have?

    We are using the five terabyte option of the solution.

    My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer968298 - PeerSpot reviewer
    Senior Account Manager at a manufacturing company with 10,001+ employees
    Real User
    Reliable and meets basic needs, but the interface could have bigger buttons
    Pros and Cons
    • "Dropbox is reliable, and I've never reached the storage limits."
    • "The interface could have bigger buttons."

    What is most valuable?

    Dropbox is reliable, and I've never reached the storage limits.

    What needs improvement?

    The interface could have bigger buttons.

    For how long have I used the solution?

    I've been using Dropbox for the last couple of years.

    What do I think about the stability of the solution?

    Dropbox is stable enough to use. It's fine.

    How was the initial setup?

    Dropbox is a cloud storage solution, so there's not a whole lot to set up.

    What other advice do I have?

    I rate Dropbox seven out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Enterprise Architect at CCandC Solutions
    Real User
    User-friendly, good performance, and has plenty of storage space
    Pros and Cons
    • "The security is very good."
    • "If someone manages a large amount of data, they will need more storage, which they must purchase."

    What is our primary use case?

    We use Dropbox to store our documents.

    What is most valuable?

    The performance is good.

    It is easy to use, very user-friendly.

    They provide a generous amount of space.

    Google Docs and Dropbox provide the same level of satisfaction as Pepsi and Coca-Cola.

    The security is very good.

    What needs improvement?

    It is adequate for my needs, as well as those of the average person.

    When you consider a private cloud for improved security, there will be fees, and the process will become more complicated.

    If someone manages a large amount of data, they will need more storage, which they must purchase.

    For how long have I used the solution?

    I have been using Dropbox for two years.

    What do I think about the stability of the solution?

    Dropbox is reliable.

    What do I think about the scalability of the solution?

    It belongs to me, and I use it. If I want to share a document with someone, I give them access and then remove the rights after a set period of time.

    Which solution did I use previously and why did I switch?

    I have also used Google Docs.

    If you implement Google Docs, the Google directory is very intuitive.

    I received assistance from Google. They are always available and quick to respond.

    I would rate them a ten out of ten.

    How was the initial setup?

    There is no installation because this is a cloud-based solution.

    What about the implementation team?

    You can easily implement it yourself.

    What's my experience with pricing, setup cost, and licensing?

    The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive.

    I don't pay any licensing fees.

    What other advice do I have?

    I would recommend this solution to those who are not worried about their document being on a public cloud. It can be used by anyone; it is quite secure.

    My scale is very small. I don't have many security requirements. I am at ease with the documents that I have saved.

    This solution does its job well.

    I would rate Dropbox a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Octavian Enache - PeerSpot reviewer
    Information Security Officer at TBI Bank
    Real User
    Has a simple interface and is straightforward
    Pros and Cons
    • "Dropbox has a simple interface, and it's pretty straightforward."
    • "It could be more secure."

    What is our primary use case?

    I use it for anything from backups to storing information.

    What is most valuable?

    I like that Dropbox has a simple interface and that it's pretty straightforward.

    What needs improvement?

    It could be more secure.

    For how long have I used the solution?

    I've been using Dropbox for more than five years.

    What other advice do I have?

    I would recommend Dropbox and rate it at eight on a scale from one to ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.