Real User
Easy to use, scalable, and very reliable
Pros and Cons
  • "The solution is very clear and easy to use."
  • "The solution could be a bit less expensive."

What is our primary use case?

The solution is primarily used for storing my personal files. I store items such as photos, maybe some documents, and faxes from everywhere.

What is most valuable?

The solution is stable. the reliability has been great.

The product can scale well.

The solution is very clear and easy to use. 

What needs improvement?

The solution could be a bit less expensive. They should make the pricing more reasonable. 

For how long have I used the solution?

I've been using the solution for maybe two years at this point. It hasn't been too long just yet.

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Dropbox
May 2024
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What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance has been good.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can.

How are customer service and support?

I've never reached out to technical support in the past. I've never had issues and therefore there has never been a need. However, due to this, I can't speak to how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I also use Google Cloud. I use both of these solutions for various tasks. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. There are other options you could go to that wouldn't be as much.

We pay for the solution on a yearly basis. 

Which other solutions did I evaluate?

I've also evaluated Google Cloud and have compared the two solutions. 

What other advice do I have?

I'm a customer and an end-user. I mainly use the solution for my own personal documents and other digital items. 

I'd rate the solution at a seven out of ten. For the most part, we've been happy with its capabilities. 

I would recommend the solution to other companies and users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at Tata Consultancy
Real User
Top 5
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
May 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,976 professionals have used our research since 2012.
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."

    What is our primary use case?

    We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

    The final videos and productions that we use, all go into a Vimeo account that we have.

    What is most valuable?

    We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

    For how long have I used the solution?

    I have been using Dropbox for approximately three years.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

    How are customer service and support?

    We had some issues closing accounts with the administration support.

    Which solution did I use previously and why did I switch?

    We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

    How was the initial setup?

    The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

    We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

    What about the implementation team?

    We did the implementation ourselves.

    What was our ROI?

    The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

    What's my experience with pricing, setup cost, and licensing?

    One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

    They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

    We pay annually to use the solution and the price is approximately £600.

    What other advice do I have?

    We are using the five terabyte option of the solution.

    My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Neetu Majumdar - PeerSpot reviewer
    Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
    Real User
    Top 10
    Stable, scalable and easy to install
    Pros and Cons
    • "As the solution is cloud-based, installation is easy."
    • "The solution could be better integrated with other platforms."

    What is our primary use case?

    Dropbox can be useful for one's organization and personal usage.

    We employ it for personal use. 

    What needs improvement?

    The solution could be better integrated with other platforms. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    I have not had occasion to contact technical support. 

    How was the initial setup?

    As the solution is cloud-based, installation is easy. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

    Which other solutions did I evaluate?

    We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

    What other advice do I have?

    I would recommend the solution to others. 

    I rate Dropbox as an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Manager at Botswana Accountancy College
    Real User
    A stable, scalable, and secure solution for sharing and accessing documents
    Pros and Cons
    • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
    • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

    What is most valuable?

    I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

    I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

    It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

    What needs improvement?

    The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

    I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

    For how long have I used the solution?

    For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

    What do I think about the stability of the solution?

    It has been very stable from the time I started using it.

    What do I think about the scalability of the solution?

    It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

    In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

    We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

    How are customer service and technical support?

    I'm just using it to load the information and then access information, and I haven't faced many challenges.

    Which solution did I use previously and why did I switch?

    We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

    How was the initial setup?

    It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

    What's my experience with pricing, setup cost, and licensing?

    You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

    Which other solutions did I evaluate?

    I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

    What other advice do I have?

    I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sandra Strydom - PeerSpot reviewer
    Presales Consultant at iOCO Software Distribution (Pty) Ltd (Infor Gold Channel Partner)
    Real User
    Offers file versioning and never had any security issues, and it gives me notifications if anything unusual happens
    Pros and Cons
    • "For me, the biggest thing is version history. I can easily go back and view older versions."
    • "I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue."

    What is our primary use case?

    I generally use it when I want to share work stuff quickly with somebody else because OneDrive can be a pain in the ass.

    I kind of just use it as it is without any integrations. 

    How has it helped my organization?

    We use it for projects with multiple consultants. It's an easier way to gather all the information in a single place. That way, nobody has to ask for documentation. If something goes missing, it's at least all stored in Dropbox.

    What is most valuable?

    For me, the biggest thing is version history. I can easily go back and view older versions.

    It's easy to use. Once it's installed on your laptop, you don't even have to think about it.

    I like the file versioning. It's helpful if something goes missing or gets changed.

    The security features of Dropbox seem pretty good. I've never had any security issues, and it gives me notifications if anything unusual happens.

    What needs improvement?

    Sometimes, the startup can be a bit slow, which is slightly irritating, but otherwise, I don't really struggle with it at all.

    So, the performance could be faster. 

    What do I think about the stability of the solution?

    I've had no issues. It's always there and works perfectly fine. I use it daily.

    The stability is pretty good. I would rate it a ten out of ten. I've never had an issue with it.

    What do I think about the scalability of the solution?

    It's definitely scalable, especially if you're willing to pay. I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue. The pricing can be a bit frustrating once I need to upgrade.

    There are around 20 end users using it. 

    Which solution did I use previously and why did I switch?

    I use Dropbox and Google Drive. 

    I use Dropbox more frequently for personal use. The company is trying to get us to move to OneDrive.

    For me, when I started, the standard was Dropbox, so we went straight with that.

    How was the initial setup?

    The initial setup is pretty easy - just click next, next, next. It takes less than five minutes.

    What about the implementation team?

    No technical team is needed. I can do it. It just a quick install.

    What's my experience with pricing, setup cost, and licensing?

    We use a yearly license. It's not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap. It's not terrible, but it's also not the best compared to Google Drive, which is a lot cheaper.

    There are no extra costs in addition to the standard licensing fees.

    Which other solutions did I evaluate?

    We use OneDrive. With OneDrive, we can work simultaneously on the same document, which can be quite useful. That's the main OneDrive functionality that I actually like.

    What other advice do I have?

    It's a pretty good product. I'd rate it about a nine out of ten overall. The only real issue is the pricing.

    It's easy to use, works well for sharing, and isn't complicated at all. So, it's quite simple.

    For me, personally, it's good value because I pay for it myself. I have all my documents stored conveniently, and I can use them across devices. It doesn't have to be my specific company device–I can use it on my personal devices as well. That's what makes it convenient.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Dileep Maurya - PeerSpot reviewer
    Engineering manager at IDFC Bank
    Real User
    Top 10
    Easy to use, reliable, and scalable
    Pros and Cons
    • "Many people can use the Dropbox service and edit the data, it is simple to use."
    • "The free storage amount should be increased."

    What is our primary use case?

    Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

    What is most valuable?

    Many people can use the Dropbox service and edit the data, it is simple to use.

    What needs improvement?

    The free storage amount should be increased.

    For how long have I used the solution?

    I have been using Dropbox for approximately four years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 using this solution in my organization.

    Which solution did I use previously and why did I switch?

    Before we use Dropbox we use our internal storage.

    What's my experience with pricing, setup cost, and licensing?

    The solution is paid for annually.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Account Manager at a manufacturing company with 10,001+ employees
    Real User
    Reliable and meets basic needs, but the interface could have bigger buttons
    Pros and Cons
    • "Dropbox is reliable, and I've never reached the storage limits."
    • "The interface could have bigger buttons."

    What is most valuable?

    Dropbox is reliable, and I've never reached the storage limits.

    What needs improvement?

    The interface could have bigger buttons.

    For how long have I used the solution?

    I've been using Dropbox for the last couple of years.

    What do I think about the stability of the solution?

    Dropbox is stable enough to use. It's fine.

    How was the initial setup?

    Dropbox is a cloud storage solution, so there's not a whole lot to set up.

    What other advice do I have?

    I rate Dropbox seven out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.