The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team.
Marketing Campaign Manager at a tech vendor with 501-1,000 employees
We can easily share information with our vendors, clients, and partners.
Pros and Cons
- "The features that I find most valuable are the ability to sync across devices, easily access/share files and organize them among myself and my team."
- "I find it a little hard to organize my Dropbox folders on my mobile device."
What is most valuable?
How has it helped my organization?
This product has enabled my team to collaborate more efficiently on projects.
We have had to review lots of large files for events and other large-scale projects; Dropbox has provided an easy way to do this across dispersed teams.
It has also provided an easy way to share information with our vendors, clients, and partners.
What needs improvement?
At times, the sync feature can take a while if a lot of files are updating. I also find it a little hard to organize my Dropbox folders on my mobile device.
For how long have I used the solution?
I’ve been using Dropbox for over five years
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What do I think about the stability of the solution?
Usually, there are no stability issues, i.e., other than the occasional delays in terms of syncing.
What do I think about the scalability of the solution?
I’ve only seen Dropbox scale across small to mid-sized businesses. I am not sure how well it works at the enterprise level.
How are customer service and support?
I have never needed technical support. The tool is incredibly intuitive and easy to master on your own.
It is also easy to find help in their online self-service center.
Which solution did I use previously and why did I switch?
I do not remember life before Dropbox.
How was the initial setup?
The setup was very easy! At my old job, we migrated to Dropbox for business purposes and it was incredibly easy to set up.
What's my experience with pricing, setup cost, and licensing?
Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable. The amount of storage given at each level has always been plentiful.
What other advice do I have?
It is very easy to implement and scale across SMBs. I would recommend getting your files organized and taking the time to upload them.
If you have a lot of large files to load, you should give yourself ample time.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
CEO at a computer software company with 51-200 employees
Dealing with permissions are an issue. The ability to share files across the world with business partners is valuable.
Valuable Features:
The ability to share files across the world with business partners, family and friends is the most valuable feature. I learned of Dropbox from a friend after an adventure zip lining. Ever since I had used it for personal collaboration and file sharing and pictures that we wouldn't want to post on Facebook.
Room for Improvement:
Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share.
Finding and sharing links to files and libraries are often a pain to find and manage.
Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but later when needing to send me an email, they couldn't find it. Dropbox would not give them my email address, the one they had to submit in the first place to add me to the list.
Shared folders from other people don't count against your total size.
Personal address book so when we add someone, they're information is saved so we can lat a later time email them or add the person to another share.
Larger storage allocations as two GB is eaten up quite fast with sharing of pictures, video and files.
Lower price range. The cost for gain is just not lined up with other business offerings.
A much easier to navigate web interface. Sharing a file should be as easy as sharing a YouTube video. Finding that link is not always so simple.
Deployment Issues:
I've had no issues with deployment.
Stability Issues:
I've had no issues with stability.
Scalability Issues:
I've had no issues with scalability, except the limited total storage space.
Other Solutions Considered:
A year or two back, we were upgrading a Customer Relations Management (CRM) database system. The database is heavily used among 8,000+ employees and was severely lagging in response times. This means longer times on phones with clients and a lower satisfaction rating with both employee and client.
So we upgraded the main database to a massive IBM K series Power running AIX. But now the SAN was the bottleneck. The 10TB Tier 1 SAN we were using just wasn't fast enough. So the database was split into archive and 4 year data. But the mix of spinning disk and SSD was just not giving us the cutting edge we needed to provide our staff with blazing fast performance and a higher degree of customer satisfaction with shorter phone time.
So we went back and threw the budget away and went with a 100% SSD solution. The storage team had never done anything like this so we had to work with them on acquisition and building. Then we ran 12 Fibre cables from the back of the IBM system to the SAN switch and to the SAN. We made it so it was exclusive to this system to remove any potential bottlenecks.
The directly attached SSD has performed amazingly since the switch and has bolstered employee productivity, report generation speeds and a slew of other tasks directly related to the CRM platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dropbox
June 2025

Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Technical Product Marketing Manager at SnapLogic
Dropbox has dramatically changed my productivity for the better
Valuable Features:
Dropbox has been incredibly reliable in real time from any device at any time I need files. I saved an incredible amount of productivity using Dropbox for both personal and professional pursuits. It does an automatic backup of files as you're working on them so I've never lost significant data.
Use of Solution:
1.5 years
Other Advice:
In one case, when my phone was stolen, I was able to locate it because the person who ended up with the phone was taking pictures that linked to my Camera Uploads.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager of Infrastructure at a tech company with 10,001+ employees
Dropbox is the easy to use tool by default available for almost all platforms, the only Cons is the unsecure code.
Valuable Features:
Easy to use - Flexible - Available for almost all platforms
Only recommended for End Users (Domestics)
Room for Improvement:
Unsecure - Poor app support
Other Advice:
Dropbox is the easy to use tool by default available for almost all platforms, the only Cons is the unsecure code. Many of my homeusers customers love this service. But they don´t realize about the secuty issues reported in the past.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I have a question for you, if you can help me. After dropping off some files in Dropbox, can I see a list of the files that I’ve dropped off? Thank you.
Student at a university with 501-1,000 employees
Better than other similar tools. I use it daily.
Valuable Features:
Easy to use.
Like the mobile app.
Sync is fast.
Secured.
Room for Improvement:
More free space needs to be provided.
Shared users should not be allowed to delete files.
Recovery system for deleted files.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Precise yet effective review by the author, agree with author on few points like shared users shouldn’t be allowed to delete the shared files. And yes the synchronization of the data between the shared devices is too quick and very intuitive. And one more feature to add is the, alert for modified files when the system is started and connected to the internet.
Marketing with 51-200 employees
Easy to set up, easy to use...
Valuable Features:
Easy to set up, easy to use
Room for Improvement:
Limited space on free plan, pay plan a little pricey
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It is true that there is a limited storage space on the free plan. However, there are various things an individual on a free plan can do in order to get extra space free of charge. For instance, every time a user refers a friend to use the cloud storage service, they receive more megabytes of storage space.
General Manager at a university with 501-1,000 employees
Easy to use but I'm cautious about security.
Valuable Features:
Very easy to use. Gain access from numerous devices. Very high availability.
Room for Improvement:
Not sure about security, I'm cautious. Do not store any sensitive data.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
There is something I find nagging about Dropbox; this might be an advantage to other users. Whenever I plug in an external media to my computer, this program instantly detects photos available and a message pops up asking If I would like to export them to my dropbox folder. I not need or use this feature, hence it is a bother to me.
Infrastructure Expert at a tech services company with 1,001-5,000 employees
I would be lost without Dropbox
Valuable Features:
- You can increase your storage amount with referrals (there is a way to cheat the system as well to expedite that process) to a maximum of I believe 18 or 25GB with
- Competitive pricing for enterprise solutions, which are 100, 200 and 500GB solutions.
- Team collaboration storage solutions with options starting at 1TB.
- 99.9% Uptime (I have never personally lost any files or not been able to access my data.
- Syncing between an unlimited number of computers and devices, including every mobile and tablet OS on the market and every desktop OS (Windows, OS X, and Linux) out there.
- Great community support which includes add-on features and stuff.
- They run fun little games each year so that you can increase your storage even more and have fun while doing it.
Room for Improvement:
- Starts you out at 2GB, which is paltry compared to most other offerings.
- There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business practice.
Other Advice:
I've been using Dropbox almost consistently since it's inception. I've tried and used (still use some) other services out there, and found the only others with comparable features are SkyDrive (they start you out at 7GB compared to 2GB (I still have my 25GB from being a beta tester!)) and Google Drive (which starts you out at 5GB). Dropbox trumps both of these with it's superior support and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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