Bizagi Reviews

Our primary use case is for in-house login systems like the help desk, change management, and programming.

The approval process is simple. 

In terms of what needs improvement, the performance issue can be speeded up. 

I have been using Bizagi for four years. 

In terms of the stability, sometimes it runs too slowly. 

We have around 100 users in my company. 

I have contacted their technical support. We have paid for the license. 

Bizagi is a good solution. I would rate it a six out of ten. I don't fully use it. It has slow performance. I only use 60% of its power. If it wasn't so slow I would rate it a nine or eight.

What I like best about Bizagi is that you can download the modeling software free of charge and start right away.

The most valuable feature is the simulation.

The speed of this solution needs to be improved.

Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it. The APQC Institute specifies the PCF, which has requirements for quality assurance and there are many processes that are categorized by it. If the software had a feature to manage all of these processes in a hierarchical structure then it would be a very good feature. It is not something that is available in any modeler.

I have been using Bizagi for about one month.

I have not experienced any bugs or errors, so I think that it is stable.

I have only used Bizagi on one computer, so I have not tested scalability. From what I can tell, I think that it is good.

I have not had a need to contact technical support.

I have worked with Visual Paradigm, Visio, and Camunda Modeler.

The initial setup is not complex. It is simple to deploy and only takes a couple of minutes.

I downloaded and installed the modeler on my own.

The Bizagi modeler can be downloaded free of charge.

I downloaded the latest modeler but I do not have access to the engine.

Overall, I like this product and it would be great if it had more features to handle all of my processes and BPM diagrams.

I would rate this solution a seven out of ten.

We are a consulting company and this is one of the solutions that we use for our clients.

There are three projects that we have used Bizagi for, so far. The first is a subsidy manager from the public sector, where there are certain processes that have to be followed.

The second is a commercial company that has a lot of people working outside of the organization. They needed to provide them with the ability to input data and proceed with a certain process.

The third case is an operational risk management system that was designed to detect risky events.

This solution is easy to use and it is a good tool for process modeling.

Bizagi provides instructions that are very good and help you to get started.

This solution would be expensive for a company that has a lot of users.

I would like to see more in terms of analytics and better reporting.

The inclusion of a process mining capability would improve this product.

We have been working with Bizagi for less than one year.

Once the issues with integration were solved, our clients have not found any problems with respect to stability.

This solution will work for certain purposes. I don't believe that it is capable of supporting an enterprise-level organization. Rather, I think that it is ideal for medium-sized companies.

We have been in contact with technical support once or twice, although most of the time we have found solutions to our problems on the internet.

We are satisfied with the technical support.

I was not the person who implemented the software but as I remember, we didn't have any problems. We have had issues with integration but we have overcome them.

In general, we are satisfied with Bizagi. However, I think that companies who need something more architectural in nature should consider other systems.

I would rate this solution an eight out of ten.

The design of the studio is the solution's most valuable feature. It's really, really easy to use. The orchestration, and keeping all of your metrics outside, is very helpful. 

The API is pretty straightforward. 

The solution runs fine.

The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself. 

It's not a question of the interface being user-friendly and it's not the question of a specific design that makes it easy for people to use. Rather, we've got to have a design for the robot to use.

I've been using the solution for 30 years.

There aren't any problems with technical support that I'm aware of. I don't deal with the technical support side of things, however. I haven't heard of anyone on my technical team complaining about the support. I would assume that means it's decent. That said, I'm not the person that reaches out to them, so I don't have any experience to speak of.

I'm not involved with financials so I wouldn't know how to answer any questions about pricing or licensing.

Our clients are Bizagi customers. We simply work with Bizagi for the robots, but it's all via our clients. We don't have a direct relationship with the company.

I'm not sure which version of the solution our client's organization is currently using.

I'd rate the solution eight out of ten. My main complaint is that there isn't an RPA interface. If they implemented one, I'd probably rate them higher.

I'd advise others to really try out the product before implementing it. It won't be quite the same as setting everything up and running. However, you need to understand what your pricing will be, according to usage. You also need to know what you would want to enable. If you don't, you might run into problems down the line. Users considering the solution should understand what their enterprises do. They also should be clear on what they want the solution to do and should try it out to see if it fits in with that. 

I use Bizagi for modeling my own processes as well as teaching others business process modeling. I teach business process modeling at workshops. I teach my students how they can use this solution to model their processes.

I find Bizagi so user-friendly. I also think that its modeling abilities are great and it's easy to teach them to new users.

I think that they could improve their update process.

Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN.

Sometimes it requests me to update Bizagi and it takes some time working on it. It can be a challenge to update it when I don't have internet access.

I think the solution is scalable, but I haven't needed to scale.

I have not contacted technical support, but I saw Bizagi's website and I think that they would be great.

I previously worked with Microsoft Visio, but I think that Bizagi outperforms it. I am also trying to learn how to work with ProcessMaker.

I think the main competitive advantage of Bizagi is its user-friendly environment that allows you to drag and drop BPMN elements on its surface. Its simulation abilities are also great, but I think that they can be improved because some elements of BPMN and are not supported in the current version. I recently heard that Bizagi added performance evaluation or assessment and I know I'm not working with it yet.

It's easy to set up. I think it took less than an hour to deploy. I don't remember exactly, but I think that it was less than one hour.

I proposed Bizagi to my team because I'm a business process management consultant. My entire team, which is more than ten people, all installed and set up Bizagi on their computers.

As a process management consultant for different organizations, some of them have more users. Currently, we are working with an organization of over 100 people and we recommended Bizagi to them.

I think that its price is reasonable.

I would absolutely recommend Bizagi for many people. I would rate it as eight out of ten.

Our primary need and use for this solution is in designing sales, order handling and support processes for BPM.

Bizagi has improved our ability to provide services. We are developing some BPM (Business Process Management) solutions on top of the Camunda Engine. I am currently configuring features that we need to develop in order to add other functionality that people need in order to be attracted to our platform. After we finish the platform we plan to add other business customers that we already have. We want to launch our developed product and provide it as a service.

My favorite part about Bizagi is that I think it has nice UI. It is a comfortable environment for users.

As I worked with the desktop version of the Bizagi modeler, I was not so comfortable. I prefer the web version because it's more mobile. So for my preferences, I wanted to add a BPMN notations extension. I couldn't do that with Bizagi. I wanted to add some notations for orders, invoices and allow adding some configuration to those notations. That is our vision for our platform. As it is a feature that we will definitely be adding to our platform that we are developing, I would rather see it in the product rather than creating it as a workaround.

As a developer, I would like to see some features and functionality that would allow us to add-in features to a marketplace or community. For example, BPM'Online has a marketplace. You can go get add-ons and plugins to process reports and buy or download functionality and put it on the BPM'Online and do business sharing of any profit with products for sale. In the market, 80% goes to the developer and 20% goes to BPM'Online. It is a model that grows the community and functionality.

So I would also recommend having a marketplace similar to BPM'Online to be able to buy or build third-party functionality and community.

It was not necessary to use the company's technical support while deploying or during use.

We used several solutions over a short period of time for evaluations.

The initial setup for the desktop version was fairly straightforward.

I did the installation by myself without help from any third-party assistance.

I used the trial version and I'm searching for the pricing. We'd be happy to carry the product because it does what we need and are already developing for it.

We considered several solutions before choosing. I explored products to gain experience with BPM platforms using products like BPM'Online, Camunda, Activiti, Microsoft CRM, and Salesforce for testing. I searched for similar solutions and tested all of them. The two that seemed most interesting for what we planned were Caramunda and Bizagi.

Bizagi is an enterprise application out of the box. Camunda is a platform that is better used to build some other applications on top of it. That is its real strength. Camunda has some basic features. Its UI is good and it has a plugin system. You can just buy some plugins for use and double up some plugins on top of it. The basic functionality is there and ready to use. The functionality in Camunda is very basic. You get a basic task list, basic modeler, and basic reports. It does not have a lot of extra features but it is simple to use and easy to learn. Bizagi has a learning curve. It has more features and more native functionality, but the learning curve is much longer than Camunda.

On a scale from one to ten, with one being the worst and ten being the best, I would rate this as an eight. I think it is a good product but I am not so much of an expert having used it for only a short time. There may be features it is missing that I don't even know if I want or need, and yet that other products and solutions may already have those features.

We used the hybrid deployment model. Our primary use case of this solution was to document the processes and then be able to simulate the changes. 

I like all of the features. I like that you can simulate the processes and add the time standard. It has a good modeling interface, although there are some improvements that we may implement. The e-learning was useful, helpful, and saved us time. It gets people up to speed very quickly and because it has interesting standards it was easy to adopt and ensure conformity. 

The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us.

In the next release, it would be nice that once you modeled the process it would be easier if it had a Word document that spoke about the procedures and controls. It should also have annotation for risk control. I am not able to extrapolate procedures from the process.

Besides for the performance issue, it is stable. 

It is scalable. 

We haven't needed to contact their technical support. 

We previously used Microsoft Vizio. The switch was an obvious choice for us. In Vizio, you can't simulate and you have to train the staff to understand whereas Bizagi is easier. It's also easier to navigate and to use and requires minimal resources. 

The initial setup was straightforward. The entire deployment took a day,it didn't take long. We require around five people for the deployment and maintenance. There's an internal team but they don't have to be full-time. It wasn't a bid decision to buy into this deployment. Because of the way the e-learning is set up, it was easy to deploy. 

We were able to do the setup by ourselves. 

I would advise someone considering this solution to try it first. It's cost-effective to run. It's a great solution. I would recommend it. 

I would rate it a nine out of ten. 

We use this solution for various mid-market clients in the Manufacturing and Services domains. In particular:

• Enterprise Process Architecture: From Value Chain Model to detailed BPMN.
• Process orchestration: Integrate processes with various technology components to drive the digitization of processes involving both humans and technology.

We have been modeling the business from value chain model to detailed BPMN 2.0 in some departments. 

• Bizagi Studio: Good for process orchestration (simple or complex) or Business automation with SIMPLE business rules. 
• Bizagi Portal: The GUI is so-so, but the process monitoring and BAM (Business Activity Monitoring) are there, already built.

The most valuable feature for us is the Bizagi Modeler. It provides for easy to use modeling, respecting FULLY the BPMN 2.0 standard. Objects are fully reused (import/integration) with Bizagi Studio.

The free online Help and E-Learning is very strong. It is very complete and well done!!

This solution is very easy to use and is very stable. 

Overall, this is a very good tool to drive the global Process Architecture of a company.

Some of the weaknesses of this solution are:

• In the Bizagi Studio, the scripting and debugging tool is VERY weak.
• It is difficult to drive ROI on types of processes involving complex business rules.
• In our Best practices, we are now virtualizing almost all of the tables instead of using Bizagi MS-SQL Master files. This is because it is impossible to get control over Bizagi Master or Parameter tables.
• All of the complex components are done using outside technologies (.NET or other) that are integrated into the BPM using service tasks (Rest/Soap).
• There is lots of instability with V 11.1. We are suspecting configuration management problems on the Bizagi side.

This is a very stable solution, and we have had no bugs in the past four years.