it_user111255 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Consultant
Intuitive, but has technical accuracy.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user111255 - PeerSpot reviewer
it_user111255Senior Consultant at a consultancy with 51-200 employees
Consultant

Very important and useful: BizAgi is not only about doccumentation, it is too about automation. BizAgi puts your diagrams alive!

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PeerSpot user
Consultant at a consultancy with 501-1,000 employees
Consultant
A BPM product that is aptly named: Business & Agility. Processes can also be deployed on mobile.

Bizagi is a pure player which provides a BPM suite that offers a variety of features based on three complementary platforms: the Process Modeler (free) for modeling, Bizagi Studio to build applications and BPM Server to deploy the portal users. Three versions are available and they are more or less efficient depending on the size of the company: Xpress for fewer than 50 users, and two other Enterprise versions for a greater number declined in .NET environment for one and JEE for the other. Bizagi also features a powerful runtime and a BAM module with an interesting graphical interface and a real-time diagrams generation.

The platform complies with BPMN and XPDL standards but also offers the possibility of publishing documentation in Word, PDF, HTML, Wiki, Visio, SharePoint, PNG, and JPG. It allows to invoke SOAP web or via REST services and can develop specific connectors SOA layer if needed (except for the Xpress version). ECM side, Bizagi supports CMIS 1.0 which implies inter-operability with others between Alfresco, FileNet and Documentum. Finally note is that a rigorous management of access rights is implemented and that the processes can be deployed on mobile.

Last but not least, for organizations the proposed prices are extremely attractive relative to the ROI found on projects.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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April 2024
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it_user99378 - PeerSpot reviewer
COO with 501-1,000 employees
Vendor
I would highly recommend Bizagi BPM based on its ease of use and comprehensiveness.

On a scale from 1-5 (1 being the worst and 5 the best), I would give Bizagi BPM a 5. We had used yEd Graph Editor previously and had found it difficult to use and not as sharp on the eye. Bizagi, on the other hand, is very easy to use, and the visual display of the process maps is fantastic. Furthermore, initial setup was easy (our in-house team was able to implement Bizagi), customer service is very good, and in regards to deployment, stability, and scalability, we didn’t encounter any problems at all.

The most valuable feature of Bizagi for our company is the Process Modeler itself, as we are currently documenting new business processes across our client services and lending departments. The ability to share the process models has contributed to our readiness to build a new investor registry and loans management system.

Bizagi’s online resources are very helpful, I’d suggest that they incorporate them into their modeler product.

In terms of costs – we’re using the free Bizagi Process Modeler, so we had no setup fees, no day-to-day costs, and no on-going costs. At this point, the ROI is difficult to measure since we’re using it as a visual display of our processes to assist the build of a larger system.

In short, I would highly recommend Bizagi BPM platform based on its ease of use, plus the fact the free version is exceptionally comprehensive.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user8163 - PeerSpot reviewer
Owner at a tech consulting company with 51-200 employees
Consultant
Great potential for automating processes easily

I like the modeler. I am now trying the suite because it has great potential for automating processes easily. There are a few kinks that I am working on resolution with Bizagi. I like the modeler. I am now trying the suite because it has great potential for automating processes easily. There are a few kinks that I am working on resolution with Bizagi.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
PopularVendor

How long have you been using modeler? Are there regular enhancements in it from the Vendor? Could you share your experience about it.

Senior Manager, ITSM at a hospitality company with 51-200 employees
Real User
Helps us with our login systems but the performance is slow
Pros and Cons
  • "The approval process is simple."
  • "In terms of what needs improvement, the costs can be lowered."

What is our primary use case?

Our primary use case is for in-house login systems like the help desk, change management, and programming.

What is most valuable?

The approval process is simple. 

What needs improvement?

In terms of what needs improvement, the performance issue can be speeded up. 

For how long have I used the solution?

I have been using Bizagi for four years. 

What do I think about the stability of the solution?

In terms of the stability, sometimes it runs too slowly. 

What do I think about the scalability of the solution?

We have around 100 users in my company. 

How are customer service and technical support?

I have contacted their technical support. We have paid for the license. 

What other advice do I have?

Bizagi is a good solution. I would rate it a six out of ten. I don't fully use it. It has slow performance. I only use 60% of its power. If it wasn't so slow I would rate it a nine or eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
I've evaluated AuraPortal and others but Bizagi provides great Agility, Flexibility, Mobility, Speed of Implementation

What is most valuable?

Agility, Flexibility, Mobility, Speed of Implementation

How has it helped my organization?

I am a BPM consultant, and I have found that Bizagi's platform enables me to please my clients expectations. I would like to emphasize that implementation times are really short and that the solutions are really robust and useful.

What needs improvement?

A more complex management of documents, such as advanced searches, indexing etc, without needing to integrate with ECM's (Enterprise Content Management Systems)

How are customer service and technical support?

Customer Service:

Very Good

Technical Support:

Very Good

Which solution did I use previously and why did I switch?

I decided to switch because the other solutions have a high learning level, and implementation times were also very high.

How was the initial setup?

It is very simple, the facility is its great advantage.

What about the implementation team?

I implement my solutions directly

Which other solutions did I evaluate?

Process Maker, BonitaSoft, AuraPortal, Activity

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mario Treviño Salazar - PeerSpot reviewer
Mario Treviño SalazarSolution Architect for New Products and Services at a comms service provider with 1,001-5,000 employees
Top 10LeaderboardReal User

Which solution/product do yo use if you want to include an attachment as part of the workflow?
Do you need to use another product for doing the integration with other systems? (Ex. SOAP / Rest web services, APIs)

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it_user124707 - PeerSpot reviewer
Senior Wholesale Technical Analyst at a comms service provider with 51-200 employees
Vendor
Bizagi is way more intuitive than BonitaSoft.

I’ve used Bizagi Modeler and Bizagi Studio for two years now. Prior to working with Bizagi, I trialed BonitaSoft, but it wasn’t as intuitive as Bizagi.

Bizagi’s most valuable features are the well-defined workflow functionality, the intuitive form design, and the simple interface. The product has improved the company’s productivity by allowing us to quickly and fully automate repetitive processes, making them more trackable.

As with any BPM platform, there is room for some enhancements, specifically to include more controls in the form design, simplify the manual deployment, offer more out-of-box connectors to other systems and improve stability.

I have to say that that the level of customer service and technical support at Bizagi is excellent and very responsive. In addition, the initial setup was very easy – we implemented the solution with our in-house team.

I would tell others considering switching to Bizagi that it is definitely a solution worth using. Just make sure that you’ve done extensive planning of the process structures – the database model as well as the form design, interface, and business rules, not just when using Bizagi but as a BPM best practice.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user102165 - PeerSpot reviewer
BPM Consultant at a consultancy with 51-200 employees
Consultant
A complete and very user-friendly tool. Flexible and easy to deploy.

I work for a company that provides software consulting services across many areas of business, such as CRM, SOA and BPM. I use Bizagi for BPM and consider it to be a complete and very user-friendly tool and have recommended its modeling and automation capabilities to customers in many sectors, including finance, energy, telecommunications and education. It is flexible, easy to deploy and allows users even without technical knowledge to build acceptance quickly.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners with several vendors
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Buyer's Guide
Download our free Bizagi Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Bizagi Report and get advice and tips from experienced pros sharing their opinions.