Webex Reviews

Webex is used for video communication and video calls.

I am satisfied with the performance of Webex.

The user interface is fine for me. It is user-friendly.

I don't have an issue with the security.

I think it's very inconvenient to have to enter my email address all the time just to be a visitor.

I didn't log in because I just attended a meeting that my manager scheduled for me and I had to retype my email address, and I believe that I should be able to click a button as a visitor. I shouldn't have to enter my email address again and again.

It should be easier to join a meeting.

I started using Webex after I joined my company, and my company also uses Webex. I have been using it for one month.

I am not aware of the number of users in the company.

Previously, I worked with Google Meets and Zoom.

The issue is that I have no idea which company it is from when I use it.

I was not involved in the installation. It was pre-installed in the company.

For me, there is no licensing fee.

I would recommend this solution to others, but I'm not sure what its specific advantage is, but I use it smoothly.

I would rate Webex a six out of ten.

I use it for virtual meetings.

It is useful for me for having meetings with others and working well remotely.

It is very powerful and stable.

When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased.

I have been using this solution for about three years.

Its stability is good.

It is 99% scalable. All employees in our company are using this solution.

I don't have any experience with their support.

It is easy.

I can set it up myself.

I would rate it a nine out of 10. It is perfect for communicating.

We are using Webex for meetings.

The most valuable feature of Webex is ease to use.

The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved. 

When you mute or unmute someone in Webex it causes a tone or a sound that can be distracting. For example, in Microsoft Teams when someone is muted or unmuted it is silent. When we have a meeting with 100 people the noises are too much. Webex needs to reduce the number of noises activated by using the solution.

I have been using Webex for approximately two years.

We have approximately 100 people in m organization using this solution.

I have not contacted the support from Webex.

I have previously used Microsoft Teams and Zoom. 

Microsoft Teams and Zoom are better than Webex, I have not seen anything special features in Webex.

The setup of Webex is simple.

I have seen Webex improve over the past year. My most recent meeting using Webex was good. Before Webex was the worst meeting platform I used. Every time I went into a meeting, I hang up there for approximately 10 minutes sometimes till I was inside the meeting. Zoom or Microsoft Teams did not have this issue, I was quickly inside the meeting.

We mostly use Microsoft Teams in my organization. 

I rate Webex a seven out of ten.

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.

We primarily use the solution for virtual meetings. 

You can use the solution for free.

It's a great solution if you need to connect for a virtual meeting. 

The product is very easy to use. It's user-friendly. The overall simplicity of the solution is great.

Its audio is pretty good.

The solution scales well.

In terms of stability, the solution is reliable. 

The initial setup is very straightforward and the deployment is fast.

The video requirement is kind of high. It requires a more stable network. There should be something done to compress the video - to compress the video size, not the quality while still maintaining good quality. Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively.

The solution is very stable. It's reliable. the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale well. If a company needs to expand it, it can do so.

We have about 30 people that use the solution. 

We do plans to increase the usage in the future. As we increase the number of staff, we will increase the number of licenses we buy.

We haven't had any issues with technical support. We are satisfied with them overall. 

We use Zoom and Microsoft Teams alongside Cisco Webex.

Mostly, we use Microsoft Teams, which we actually pay a licensing fee for. We tend to use WebEx if a meeting was set up under it and in those cases, we can use it for free. 

We have found the initial setup to be very simple, very straightforward. The deployment is quick and only takes about 15 minutes or so. It's an easy process. It's not difficult. 

You only need one person to handle deployment or maintenance tasks. 

I'm able to handle the setup myself. I did not need any outside help from any integrators or consultants. 

We didn't pay for this license. We just use it to connect to specific meetings. It's just a free version that we leverage.

It's a good product I'd rate it to others. 

I would rate the solution at an eight out of ten. 

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

What we like about Webex is that it's easy to use, and it's easy to set meetings and connect to meetings on this solution.

This platform has a lot of performance problems and challenges, particularly with the connection. Connecting is as easy as clicking on a link, but if you connect with so many people, Webex doesn't perform well. It doesn't run smoothly. It requires stable internet connection.

I've been using Webex since the beginning of the COVID pandemic, so almost two years now.

Webex is not as stable, especially when compared to Microsoft Teams. Webex can have a lot of glitches, and does not run as smoothly as Teams.

Webex is a scalable solution.

The installation of Webex was straightforward. It's a web-based solution, so you just have to log in to the Webex site, then you connect. You can do the installation yourself, without the need for a technical team.

I installed the tool myself. There was no need for a technical team.

I'm on a yearly subscription of Webex.

We evaluated Microsoft Teams.

Webex is on a cloud deployment model.

We don't have many users of this tool in our company. We have less than 10 users of it, and we don't intend to increase the number of users, because we are using Microsoft Teams more. We only use Webex when we want to integrate with our Cisco telephone solution from the boardroom.

I was able to log a case with a Cisco tech before, and he was responsive, e.g. within 24 hours for my Cisco devices, but not necessarily for Webex.

I'm giving Webex a score of seven out of ten.

We primarily use Webex to connect for meeting purposes.

Its features are easy to navigate, easy to share, and easy to conduct meetings.

We are comfortable using it. 

Webex is easy to use.

Integration with other systems, as well as customization, may be beneficial within the context of the specific work set.

I would like to see more integration, with respect to some more unified communication activities.

In my professional experience, I have been using Webex for almost eight or nine years.

I currently work with the most recent update.

Overall, my impression of the stability is good.

Webex is a scalable product.

In our company, we have more than one hundred users.

Webex is used on a daily basis rather than on a regular basis.

We have not contacted technical support. We have not had any issues.

I am working in research and consulting sales. The majority of the products I use are from Microsoft, such as Excel.

We do use Skype, as well as VMware for virtual connections.

The main difference in using Skype is that it's all integrated with all of your Microsoft Teams and Microsoft applications. That's a significant distinction. I believe Webex is also integrated to some extent, but I believe Skype is more easily integrated with Teams.

The initial setup is straightforward. It is not a complex process.

The setup does not take a lot of time and the installation is less.

It doesn't require a lot of maintenance, I believe, that everything is, already accompanying it.

We finished the deployment in-house; everything was done within the company.

I am not aware of the pricing details.

I would recommend this solution to others who are thinking about using it because the navigation and setup are simple.

I would rate Webex an eight out of ten.

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

I find Webex to be a good solution. You can share your screen, you can grant control to other meeting participants, you can record, etc. It's okay to use because it does not cause lag, and the video runs smoothly. I'm happy using Webex.

I don't have any complaints about Webex. I'm also using Microsoft Teams and they are the same, but there's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.

I've been using Webex for three years. We're using it in the company I work for.

Webex is stable here in Thailand. I have not experienced a frozen screen or interruption when I'm having my meeting on Webex.

The scalability of Webex is okay. The biggest meeting I had was with 50 participants, but sometimes, we need to place some of the participants on mute.

There is no issue with Webex technical support, but there's a support issue in the reseller side. From my company's reseller to our customers, there are many Webex cases, but technical support is okay in terms of troubleshooting open cases.

We pay a yearly license for Webex.

I evaluated Microsoft Teams.

In my company, we use Webex and Microsoft Teams.

There are between 5,000 to 10,000 users of Webex in the company. I'm one of the end users of this solution. 10 people make up the technical team that handles the deployment and maintenance of Webex in my company.

On a scale of zero to ten, with ten being the highest, and zero being the worst, I'm giving this solution a score of nine, and I'm recommending it to others who want to start using it, because Webex is okay in my experience.

I'd say that in zero to ten, I'm recommend in the eight or nine. I think it's okay in my experience, yes.

I'm rating Webex a nine out of ten.