SAP Business One Reviews

The most valuable feature of SAP Business One is the dashboards.

The extension of dashboards into mobiles is something which SAP Business One has to improve on.

It's very difficult to talk about improvements in an ERP because every ERP has a focus. For example, if you pick Oracle, it goes well with finance. There is a lot deeper you can get in. However, SAP Business One has made everything more balanced among all the different functionalities of a medium-level company. Starting from CRM, the service module, project management, inventory, and distribution management it has a perfect blend of features. Whereas if you only asked about the functionality, there are hundreds of functionality you can add. There is no end to it.

I have been using SAP Business One for approximately six years.

SAP Business One is stable, it is fantastic.

I have found SAP Business One to be highly scalable.

The service support is fabulous. There are a lot of knowledge bases available, white papers, and technical articles. Everything is available. Additionally, there is training available, SAP is providing a fantastic knowledge base.

I'm working only on two products, SAP Business One and SAP Signavio Process Manager. SAP Signavio Process Manager was a recent acquisition of SAP.

The initial setup is straightforward. However, it is important to know about the business process.

This solution can work with a very small company, but the price may not be the right, it may not be the right fit for them. We can't help with this because we have to really understand the market, the target audience, and we have to position the product accordingly. The price is not a very big concern because if the customer is finding value or the dealer, distributor, or implementation partner can show real value in the solution, then the price will not be a question at all.

People have to really look at the product they are wanting to use. Today with a lot of automation and additional features people jump on the bandwagon and have features they do not need. There is digital transformation, business transformation, digitization, these are many buzz words out there on the market. 

My advice to the clients is to look back to your drawing board to understand your business processes. Once you document them properly, then you can find which transaction can be automated. You then need to look at the right tool that will be the right fit. I would not suggest selecting the prescription model, whether it is Oracle, Microsoft, or SAP they are all good. Everything is good as long as it meets your requirements. No one other than you can define what exactly are your requirements. This is what exactly I'm helping the customers with.

I go into the customer's business or location. I set up the whole expectations as well as the requirements and business processes model using one of the tools, such as Visual Paradigm or Signavio. Then the customer will be able to understand which will be the right fit, whether it's Microsoft, SAP Business One, Oracle, NetSuite. I'm not a prescriptive model person, I'm a consultative selling person. My advice to the people who are looking for an ERP is to please don't look at ERP as a magic wand. It is not going to solve your problems unless you are clear about what your problems are. Automating a wrong process is not going to give you any sort of productivity increase. Automating a wrong process is going to give you more unwanted information.

I rate SAP Business One a nine out of ten.

We are using SAP Business One as an ERP for the company, mainly for the financial but also for logistics. We are an association and we don't have billing so most of the things that we are using it for are in the accounting and financial. We have some products to use on the logistics side.

The SAP Business One is simple and it provides us the control we need. Our company is not a huge company so when we were looking for the system we are looking for something that was not so expensive but could provide all the financial features and control for the company. I think for small and mid-sized companies, it's very nice. Also, we were not looking for something that's on premises. It was very important for us that it be on the cloud.

SAP Business One is cheaper than most of the systems. We are not looking for all the infrastructure, but it should provide features where we can have all the financial, control, and logistics covered.

Every time that we want to integrate with another system that we have, there are not so many APIs that are available. All our systems are on the cloud, so the APIs that are available should be easier to integrate with other systems. Another issue is that the reports are not so good looking. It's not a good looking report. But for us it's not an important thing now. The integration issue is more important because we have some systems that sometimes we need to integrate and we need to adjust some things in the APIs.

Overall, the integration and the reports can be better.

We have been using SAP Business One for two years, since 2020.

It is stable.

I can't tell you about scalability because we are not demanding so much from the system. But the system has a great deal of information, and I'm not concerned about if we need to use the system with a lot of information.

We have around 10 people that are using SAP Business One, mainly for financial tax reasons, but much more on the contract side for controlling the contracts for our supply. I think most of these 10 people are not for maintenance but to input data.

As we have everything on the cloud we are not customizing anything, we are not demanding anything on maintenance or changing stuff. For example, we are making an integration with a travel system so we bought hours to adjust APIs and then implement it.

We don't have plans to expand more because our company was built for one purpose. And probably when we finish the project, we need to close the company so we are not investing so much in the systems.

Technical support is good, but we are not having problems. You know much more about the support when you have serious problems. We never had a serious problem that the system stopped working, or something like that. Everything is working. Support for me is good. But we are not demanding so much from support.

We had some difficulties on the logistics piece. When we implemented it, we did some customizing for what we needed and it took time for the consulting company to do it and we had some difficulties at that time because we were supposed to go live when the pandemic started. So, to not wait a long time, we chose some important stuff for us to go live and it demanded a little bit more time to adjust the customization. This is not so easy when you have something a little different than the standard.

Initial setup is medium. We took around three months to go live with the financial part. Then, they took almost one year to deploy the other logistics parts.

If I'm not wrong, we are paying around $4,000 monthly for everything - licensing and cloud.

We compared it with Microsoft. Three companies that we checked were SAP, Microsoft, and there are other local companies that we have here in Brazil.

The pricing for each was very close. It was not very different from Microsoft to SAP Business One at that time.

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.

We are using SAP Business One for finance, purchase, sales, and inventory management.

I have been happy with the intern purchases, and finance, such as banking.

SAP Business One could improve asset management, inventory management, banking system, and production. Additionally, SAP Business One did not deduct TDS, withholding tax on payments. 

There have been some compliance effectiveness issues here in India. For example, in asset management, and business partner management.

In the next version of SAP Business One, they should add seemly integration and advanced functionality compliance.

I have been using SAP Business One for approximately six years.

 SAP Business One has been stable.

I would rate the scalability of SAP Business One a six out of ten. The stability could improve.

I cannot rely on the complete functionality if I implement SAP Business One in my company. For example, if I implement Business One CRM and I cannot rely on it. It is the same with campaign management. It has some functions, but it's not 100% functional, which I can use for my company. We cannot only use this solution in my company because it lacks some functionality.

When you use the technical support you have to route through your implementation partner. Our implementation partner sometimes tells us that our issue or inquiry is not supported in the standard product functionality. He always rejects it. My experience with SAP technical team, it's not good.

The setup of SAP Business One is easy.

The price of SAP Business One is reasonable.

I would recommend this solution to others.

I rate SAP Business One an eight out of ten.

We recently acquired the license, so we are using the latest version.

We use SAP Business one as a basic solution for purposes of finance. We have done integration with property management, the system and HR.

We use another system and integrate with the solution. The property, real estate management, is an additional requirement for our business.

The solution is user-friendly in comparison with Oracle.

When it comes to HR B1, there should be a standard solution for SAP itself. This issue is why we contemplated going with a different solution.

In respect of HR, we are talking about something basic. Systems should have all the functionality required for SAP functioning and this should be part of the standard module. The localization should be addressed. As we are in the Middle East, they should be familiar with our needs. We found this to be lacking.

While the setup and masters is fine, we occasionally find the templates to be confusing. I cannot say that the problem lies with SAP, but with how things are approached by them from the mandate side. So far so good. They study us and provide us with the details we need concerning how to set up the master.

Much staff is needed for deployment and maintenance. More manpower is required in a more proper manner.

Something which would be helpful to management and, from our vantage point as a user, would be to see a simple reporting tool.

An issue could arise for one who is not technically capable and capable of independently creating and developing certain reports, accompanied by many graphs, as seen with a dashboard framework.

At present, I don't feel we have the tools at our disposal which are available to the user himself, or the access for their creation.

We have been using SAP Business One for more than a year.

As we have yet to make full use of the solution's functionality, I am not in a positioin to comment on its stability.

The solution addresses most of our needs.

We plan to use it extensively.

Something which would be helpful to management and, from our vantage point as a user, would be to see a simple reporting tool.

An issue could arise for one who is not technically capable and can independently create and develop certain reports, accompanied by many graphs, as seen with a dashboard framework.

At present, I don't feel we have the tools at our disposal which are available to the user himself, or the access for their creation.

We are currently using JD Edwards Oracle and are in the process of trying to shift from that to SAP.

While the setup and masters is fine, we occasionally find the templates to be confusing. I cannot say that the problem lies with SAP, but with how things are approached by them from the mandate side. So far so good. They study us and provide us with the details we need concerning how to set up the master.

We made use of integrators or consultants for the deployment, but preparations were made based on the requirements of the SAP.

Much staff is needed for deployment and maintenance. More manpower is required in a more proper manner.

Getting a returnt on our investment is our goal. We are expecting, at present, to see operational efficiency, something which cannot be qualified.

We recently acquired the license, so we are using the latest version.

I do not have the information in my possession concerning the licensing costs.

The solution is user-friendly in comparison with Oracle.

We are both users and integrators of the solution.

While the solution is not meant for such a number, we currently have 11 users who are making use of it. For the moment, we are in a trial phase with a company that is running tests. Based on these findings, we will consider moving into multiple companies.

The solution is straightforward and I don't see any issues in this regard.

I would advise others to do thorough testing before implementing the solution.

I rate SAP Business One as a six out of ten.

Our clients are mostly in the manufacturing and services industry. The companies in the manufacturing industry are in many areas, such as Consumer Packaged Goods, engineering, and project construction. We are using all the solutions core modules, sale, purchase, inventory, and manufacturing.

The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality.

I have been using this solution for approximately four years.

I have found the solution to be stable.

The scalability is good.

We have been satisfied with the technical support.

We have done the installation of this solution many times and it has become straightforwward.

We are on a perpetual license for SAP Business One and the price it should be less expensive when comparing it to other solutions.

I would recommend this solution to others. However, there are other solutions with features that could be a better fit for your use cases.

I rate SAP Business One a seven out of ten.

Sales CRM and Financials are most valuable.

It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.

It should have SCM and the payroll process for workers.

I have been using this solution since 2018.

SAP's technical support is average. They are not too good but also not too bad.

We were working with legacy Oracle Customize.

Its initial setup is easy. It is not too complex.

Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.

Our primary use case of the product is for creating sales orders, checking inventory, creating searches, things like that. We are resellers and implementers and I'm a senior consultant. 

I like this solution because it's fully integrated which means everything is connected. When we raise a sales order, everything is there so we don't need to go back to the purchase or finance departments to get what we need. They've made lots of improvements on the visuals and the usability in this latest version. The dashboards, interface and security are all amazing. 

This is a relatively expensive solution and the cost should be reduced, especially now that there are competitors coming into the market. I'd like to see some advanced HR model with payroll, because it's lacking in this area. 

I've been using this solution for five years. 

This is a stable solution. 

The solution is scalable up to 150 users which is fine for us because we're a relatively small company. Depending on the time of year, we have a maximum of 30 users. 

We haven't had direct contact with technical support but some of our clients use them.  We tend to provide the support for clients in our region. 

We're implementers, so the initial setup is easy for us.  

We have a permanent license with an annual maintenance contract. 

I would recommend this product but it's important to take your budget into account. 

I rate this solution a seven out of 10. 

We use it for finance, warehouse, and sales.

All parts for inventory control, project budget, accounting, and business information are valuable.

It is very friendly to obtain information. It is also very easy to make the changes that we need. We have a developer with us, and he can make the required changes or rules.

There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One.

I have been using this solution for two years. We implemented it in 2019.

It is stable. When you're using a public cloud, it can be a little slow, which depends on your cloud provider. In the beginning, it was very slow. We then switched to Amazon, and since then, we haven't had any problems.

I haven't used their technical support. We have a developer for any help.

Its implementation is really easy. The hardest part is to change the process flow of the company.

We evaluate every solution very closely before purchase. It gives us what we need, and we are using all the features that we need. We haven't had any problems.

It is very important to go for a contract that doesn't include paying your public cloud provider's company for development. It will give you the possibility to make your own changes without having to pay your public cloud vendor. You need to check the contracts to ensure that you can make changes without requesting the support of the public cloud vendor.

I would rate SAP Business One a nine out of ten.