SAP Business One Reviews

We are using SAP Business One as an ERP for the company, mainly for the financial but also for logistics. We are an association and we don't have billing so most of the things that we are using it for are in the accounting and financial. We have some products to use on the logistics side.

The SAP Business One is simple and it provides us the control we need. Our company is not a huge company so when we were looking for the system we are looking for something that was not so expensive but could provide all the financial features and control for the company. I think for small and mid-sized companies, it's very nice. Also, we were not looking for something that's on premises. It was very important for us that it be on the cloud.

SAP Business One is cheaper than most of the systems. We are not looking for all the infrastructure, but it should provide features where we can have all the financial, control, and logistics covered.

Every time that we want to integrate with another system that we have, there are not so many APIs that are available. All our systems are on the cloud, so the APIs that are available should be easier to integrate with other systems. Another issue is that the reports are not so good looking. It's not a good looking report. But for us it's not an important thing now. The integration issue is more important because we have some systems that sometimes we need to integrate and we need to adjust some things in the APIs.

Overall, the integration and the reports can be better.

We have been using SAP Business One for two years, since 2020.

It is stable.

I can't tell you about scalability because we are not demanding so much from the system. But the system has a great deal of information, and I'm not concerned about if we need to use the system with a lot of information.

We have around 10 people that are using SAP Business One, mainly for financial tax reasons, but much more on the contract side for controlling the contracts for our supply. I think most of these 10 people are not for maintenance but to input data.

As we have everything on the cloud we are not customizing anything, we are not demanding anything on maintenance or changing stuff. For example, we are making an integration with a travel system so we bought hours to adjust APIs and then implement it.

We don't have plans to expand more because our company was built for one purpose. And probably when we finish the project, we need to close the company so we are not investing so much in the systems.

Technical support is good, but we are not having problems. You know much more about the support when you have serious problems. We never had a serious problem that the system stopped working, or something like that. Everything is working. Support for me is good. But we are not demanding so much from support.

We had some difficulties on the logistics piece. When we implemented it, we did some customizing for what we needed and it took time for the consulting company to do it and we had some difficulties at that time because we were supposed to go live when the pandemic started. So, to not wait a long time, we chose some important stuff for us to go live and it demanded a little bit more time to adjust the customization. This is not so easy when you have something a little different than the standard.

Initial setup is medium. We took around three months to go live with the financial part. Then, they took almost one year to deploy the other logistics parts.

If I'm not wrong, we are paying around $4,000 monthly for everything - licensing and cloud.

We compared it with Microsoft. Three companies that we checked were SAP, Microsoft, and there are other local companies that we have here in Brazil.

The pricing for each was very close. It was not very different from Microsoft to SAP Business One at that time.

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.

We are using SAP Business One for finance, purchase, sales, and inventory management.

I have been happy with the intern purchases, and finance, such as banking.

SAP Business One could improve asset management, inventory management, banking system, and production. Additionally, SAP Business One did not deduct TDS, withholding tax on payments. 

There have been some compliance effectiveness issues here in India. For example, in asset management, and business partner management.

In the next version of SAP Business One, they should add seemly integration and advanced functionality compliance.

I have been using SAP Business One for approximately six years.

 SAP Business One has been stable.

I would rate the scalability of SAP Business One a six out of ten. The stability could improve.

I cannot rely on the complete functionality if I implement SAP Business One in my company. For example, if I implement Business One CRM and I cannot rely on it. It is the same with campaign management. It has some functions, but it's not 100% functional, which I can use for my company. We cannot only use this solution in my company because it lacks some functionality.

When you use the technical support you have to route through your implementation partner. Our implementation partner sometimes tells us that our issue or inquiry is not supported in the standard product functionality. He always rejects it. My experience with SAP technical team, it's not good.

The setup of SAP Business One is easy.

The price of SAP Business One is reasonable.

I would recommend this solution to others.

I rate SAP Business One an eight out of ten.

We recently acquired the license, so we are using the latest version.

We use SAP Business one as a basic solution for purposes of finance. We have done integration with property management, the system and HR.

We use another system and integrate with the solution. The property, real estate management, is an additional requirement for our business.

The solution is user-friendly in comparison with Oracle.

When it comes to HR B1, there should be a standard solution for SAP itself. This issue is why we contemplated going with a different solution.

In respect of HR, we are talking about something basic. Systems should have all the functionality required for SAP functioning and this should be part of the standard module. The localization should be addressed. As we are in the Middle East, they should be familiar with our needs. We found this to be lacking.

While the setup and masters is fine, we occasionally find the templates to be confusing. I cannot say that the problem lies with SAP, but with how things are approached by them from the mandate side. So far so good. They study us and provide us with the details we need concerning how to set up the master.

Much staff is needed for deployment and maintenance. More manpower is required in a more proper manner.

Something which would be helpful to management and, from our vantage point as a user, would be to see a simple reporting tool.

An issue could arise for one who is not technically capable and capable of independently creating and developing certain reports, accompanied by many graphs, as seen with a dashboard framework.

At present, I don't feel we have the tools at our disposal which are available to the user himself, or the access for their creation.

We have been using SAP Business One for more than a year.

As we have yet to make full use of the solution's functionality, I am not in a positioin to comment on its stability.

The solution addresses most of our needs.

We plan to use it extensively.

Something which would be helpful to management and, from our vantage point as a user, would be to see a simple reporting tool.

An issue could arise for one who is not technically capable and can independently create and develop certain reports, accompanied by many graphs, as seen with a dashboard framework.

At present, I don't feel we have the tools at our disposal which are available to the user himself, or the access for their creation.

We are currently using JD Edwards Oracle and are in the process of trying to shift from that to SAP.

While the setup and masters is fine, we occasionally find the templates to be confusing. I cannot say that the problem lies with SAP, but with how things are approached by them from the mandate side. So far so good. They study us and provide us with the details we need concerning how to set up the master.

We made use of integrators or consultants for the deployment, but preparations were made based on the requirements of the SAP.

Much staff is needed for deployment and maintenance. More manpower is required in a more proper manner.

Getting a returnt on our investment is our goal. We are expecting, at present, to see operational efficiency, something which cannot be qualified.

We recently acquired the license, so we are using the latest version.

I do not have the information in my possession concerning the licensing costs.

The solution is user-friendly in comparison with Oracle.

We are both users and integrators of the solution.

While the solution is not meant for such a number, we currently have 11 users who are making use of it. For the moment, we are in a trial phase with a company that is running tests. Based on these findings, we will consider moving into multiple companies.

The solution is straightforward and I don't see any issues in this regard.

I would advise others to do thorough testing before implementing the solution.

I rate SAP Business One as a six out of ten.

Our clients are mostly in the manufacturing and services industry. The companies in the manufacturing industry are in many areas, such as Consumer Packaged Goods, engineering, and project construction. We are using all the solutions core modules, sale, purchase, inventory, and manufacturing.

The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality.

I have been using this solution for approximately four years.

I have found the solution to be stable.

The scalability is good.

We have been satisfied with the technical support.

We have done the installation of this solution many times and it has become straightforwward.

We are on a perpetual license for SAP Business One and the price it should be less expensive when comparing it to other solutions.

I would recommend this solution to others. However, there are other solutions with features that could be a better fit for your use cases.

I rate SAP Business One a seven out of ten.

Sales CRM and Financials are most valuable.

It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.

It should have SCM and the payroll process for workers.

I have been using this solution since 2018.

SAP's technical support is average. They are not too good but also not too bad.

We were working with legacy Oracle Customize.

Its initial setup is easy. It is not too complex.

Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.

The solution is pretty straightforward to set up and gets easier over time.

Technical support has been quite good.

We've found the stability to be very good.

We aren't overly satisfied with the solution. We are moving away from it.

The solution needs to be implemented properly, otherwise, a company will not be able to get the full benefit of the product.

They need to do more with, budget planning within the solution, in terms of financial budgeting. Right now, we can only input values at our sales target, however, we can't input numbers. The solution also needs to look at the monthly balance. There will need to have some type of maintenance in there. Yet, there is no model for maintenance. If you buy it you need to go and find another solution for your maintenance however, if they can do a maintenance solution within this solution that that would be a wonderful thing.

I've been using the solution for seven years or so. It's been a while. I've spent a lot of time on it.

The stability is very good. There are no bugs or glitches. It doesn't crash and freeze. It's very reliable in terms of performance.

Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving away. We're looking at SAP S/4 HANA since we already use other SAP products.

We currently have 101 users. In the future, we'll be looking at 130 to 150 users.

Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.

We are actually going to move over to S/4HANA. We looked at Oracle, however, we decided on SAP as we already had SAP products. I've worked with a lot of ERP and other products, including other SAP products.

The initial setup is not overly complex. It's pretty straightforward. However, at the outset, when we were fresh users, it seemed to be a bit complex. Over time, you get more and more comfortable with the process.

The price of the solution itself is not the issue, however, the cost of the licensing is strange. No other ERP that concurrent licensing. As I have what will be a hundred users at the time to use it, doesn't matter whether Samuel or George come on, SAP requires an individual attached to a license. That means even if a person is no longer a user, we have to untie the license so nobody can use that license. I need to fill it with a different person.

I am a customer and end-user of the product.

I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need to get a good implementer, however, as if it's not implemented well, you will have issues. 

I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our needs.

This is a complete production. We are manufacturers, especially in the manufacturing demand.

All of the production, finance, purchases, and different modules are being used in SAP Business One.

The most valuable feature of this solution is Financial Management.

The billing functionality and the integration of one department to other departments are areas that need improvement.

The price for AMC should be optional for those who do not use it.

There is no dependency, the integration between the other applications. For example, if I implement any third party, the integration will be a little bit complex.

The scalability of the data load and other aspects will also be complex. 

If you login to SAP S4HANA, it takes you a maximum of 20 seconds and with SAP Business One it will take a least one minute.

Bandwidth needs improvement.

I would like to see production integration included in the next release.

The organization has been using this solution for ten years and I joined approximately two years ago.

This solution is stable. It's perfect. We have not had any issues.

It's a scalable product.

We have contacted technical support and we are satisfied with them.

The initial setup is moderate. I can't say that it is straightforward but it is not complex, and it is not easy.

It's at a moderate level.

In terms of price, it's fair, but the problem is with AMC. We are not using any AMC support but we are still paying it.

I recommend this solution to others who are interested in using it.

I would rate SAP Business One a seven out of ten.

I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends on the customer's needs.   

The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well. The financial model is good, so the financial piece is a nice feature for our users in Turkey at least.  

The searching of documents is also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also, there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the business partners, or events. The clients appreciate this feature for simplifying document management.   

These two features are the ones that first came to my mind as being most mentioned by clients.  

This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a higher portion of the software is compatible with web browser.   

I have been using SAP Business One for five years now.  

I think that Business One is very stable.  

Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without any problems. So, I think it is good at scalability in increasing the number of users.  

Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small — like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that we service — are larger financially than the typical small and medium-sized enterprises.  

Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of support is dependent on the support team and employee you are working with.  

I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a local ERP (Enterprise Resource Planning) system.  

The initial setup is simple. It usually takes only a day or so.  

I think the price of Business One is reasonable considering the functionality.  

As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes because there is a huge price difference between the two products. Of course, there are big differences in functionality. The question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in making these decisions by providing clues about how the products differ and how they could fill the customer's needs.  

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have a very good understanding of the project from the customer side. All of these things together are very important.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly forms and UI templates.