SAP Business One Reviews

The most valuable feature of the solution is the fact that the product is designed for small and medium enterprises. One can see particularly everything ranging from procurement to financial processes using the product.

The web client is an area with shortcomings, which SAP is presently working on, and needs to improve.

I have been using SAP Business One on AWS for eight years since we started with it in 2015. I use the solution's latest version. My company has a partnership with Amazon.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

In my company, there are around 30 users of the solution.

My company caters to around 170 clients, mostly small and medium enterprises, scattered all over the Philippines, with each client having 50 users.

I rate the technical support a ten out of ten.

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup a ten since it is an easy process.

The solution is deployed on a public cloud by AWS.

The deployment process can take a long time, considering the end part of the implementation process required for the tool. For a simple setup using AWS, one to two days are needed, but a standard implementation would take four to six months.

Around 8 to 10 people in my company are involved in the product's deployment phase.

The price of the product may vary depending on the number of licenses of SAP Business One you purchase. On average, the licensing costs can be around 50,000 USD. Pricing of the product has certain variables, including the number of licenses and the implementation costs. The costs of the solution will vary depending on the number of licenses or the number of users needing the solution. Though I cannot tell you the exact amount right away, SAP provides users to make a choice on the type of license they want since there are two types of licenses, namely professional licenses and limited licenses.

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing around seven or eight.

For small and medium enterprises, SAP Business One is an ERP solution they need to consider since it allows them to do integrations with other systems, which can be useful in sectors like retail, manufacturing, or hospitality. One can use the solution for cost-related decisions. SAP Business One can function as an on-premises tool and doesn't need a cloud. Depending on a person's requirements, the tool can be deployed on cloud or on-premises.

I rate the overall solution a ten out of ten.

SAP Business One has modules for different departments like administration, finance, banking, procurement, sales, inventory, production, and services. Each department can directly use SAP Business One, and the financial impact is immediately posted to the finance module. Everything is integrated, and reports are updated with a single click.

Firstly, the top-level view and easy navigation to individual transaction levels. It is beautifully done in SAP Business One. Secondly, each and every module is well-integrated and well-connected. And thirdly, the beautiful reconciliation available in SAP is not easily available in other ERPs.

The warehouse management system requires further improvement. Right now, there is no built-in application for using barcodes or QR codes by the warehouse or operational teams. Customers often rely on third-party add-ons for such features.

There should be a mobile-based handheld application, especially for the warehouse team or the operational team, to use barcode-based or QR-based scanning.

In additional features, it would be great if the mobile application supported barcode and QR code usage. If this feature is available, it would be very useful.

I've been using it for around 11 years. I currently use V10. 

I would rate the stability of this solution as nine out of ten.

The scalability of this solution is limited; it is not easy to extend. Therefore, I would rate the scalability of SAP Business One around seven out of ten. We have almost 300 users in our organization using this solution.

Moreover, we are already planning to increase it.

I would rate my experience with the initial setup around seven to ten for the setup, one being difficult and ten being easy. We prefer cloud deployment.

We outsourced it. Usually, one person is sufficient, but we had two people for the deployment.

The deployment process took one week for SAP Business One.

The pricing is more on the expensive side, so I would rate it ten. It is very expensive.

We were using Dynamic SSL.

I would definitely recommend SAP Business One as it is a very stable and reliable solution compared to other ERPs. It is one of the best ERP options for small to medium enterprises.

Overall, I would rate SAP Business One nine out of ten.

The solution offers a complete module encompassing finance, material management, sales, and CRM. Additionally, plugins are available, including those for taxation, particularly for GST.

In my work, I use this application extensively to manage our services. Since our company primarily deals with services, it helps in inventory tracking, maintenance, and service management. The application offers end-to-end visibility, allowing me to monitor various aspects such as vendor shipments, warehouse inventory, items in transit, and documentation related to taxation and transportation.

The solution offers a structured view and is useful for the top management. The top management finds it organized and structured. It is stable and gives you fewer headaches as an IT manager. 

While SAP has been a leader in the enterprise and SME segments, many competitors have emerged with new features, especially in analytic modules like Salesforce and Oracle. The rise of cloud tools from providers like Amazon, Google, and Azure, offering analytics and visual analytical tools, has contributed to this shift.It seems SAP Business One may not have focused as much on this aspect, prioritizing the basic functioning of the enterprise. As a result, the latest user experience, particularly in digital aspects of data consumption, may not be on par with what's available in the market.

I have been using the product for ten years. 

SAP Business One's stability is very high. 

The product's scalability is good. My company has less than 50 users who use it daily. 

The tool's response time is fairly low. The team has good technical ability. However, the product takes time for overall turnaround. 

Positive

We switched to the product because we sought more stability and wanted to meet specific government compliance requirements. The need for a trusted solution, particularly regarding audits, played a crucial role in our decision-making process.

There is significant room for improvement in setting up SAP Business One. The current process is fairly rudimentary. Deployment takes a couple of days to complete. 

Our SAP partner helped with the tool's deployment. 

SAP Business One is not cheap. 

I rate the solution a seven out of ten. 

We employ SAP Business One for our business operations, serving the purpose of an ERP system tailored for small and medium enterprises.

There are limitations of SAP Business One. It's a complex topic, and exploring options like SAP HANA is challenging at the moment. Understanding the limitations of ERP requires thorough research. I suggest conducting some preliminary investigations into ERP products before making a decision.

We chose SAP Business One as it caters to SMEs like ours, acknowledging and accepting its limitations. While a larger product exists, switching would entail budget considerations due to the ongoing implementations. Therefore, the current situation with SAP Business One is not a matter of concern.

I am using SAP Business One on AWS for 13 years.

I would rate it 9 out of 10. 

Our technical support comes from the implementation partner, who also directly contacts SAP on our behalf. We do not communicate directly with SAP.

Currently, our partner's performance is satisfactory; they are competent and reliable. It took almost six months.

SAP Business One was implemented by an intermediary, specifically an implementation partner. Therefore, a third party was involved in the implementation process.

I would rate it overall 9 out of 10.

SAP Business One is a tool that helps me manage my business online.

The valuable feature of SAP Business One is that it provides more visibility when a person uses it on AWS over an on-premises version.

There are certain areas of concern in SAP Business One, and I feel that to address them, I need to prepare a document. In SAP Business One, there are many things that we need to code for certain custom things in the product, which is very prevalent when it comes to the product's QM module. There is a need to make multiple changes in the code to make a few changes in any module of the product. The aforementioned aspects of the solution can be considered for improvement.

I have been using SAP Business One on AWS for six months. I am an end-user of the product.

Around six people use the product in my company.

The initial setup of the product seems to be good.

The solution is deployed on the cloud services offered by AWS.

Though I cannot specifically state whether SAP Business One on AWS is a cheap or expensive product, I can surely say that it is a manageable tool from a cost perspective.

My company chose SAP Business One on AWS after I went through the many available options in the market, like Microsoft Dynamics. During my evaluations, I found SAP Business One on AWS to be a more valuable product than Microsoft Dynamics.

I rate the overall product around an eight to eight and a half out of ten.

We use it as a software suite encompassing various modules such as sales, inventory, and purchase, and it serves a small to medium-sized enterprise with fewer than five hundred employees. We are currently looking to upgrade to SAP Business One for SAP HANA for enhanced processing and productivity.

It is well-established and caters to our user base efficiently.

There are a couple of significant challenges we're currently facing. First, our production team can't make use of the production planning features, as they require a Professional license and we only have access to the Logistics license, which is limiting our capabilities. The majority of the reports we generate are intended for managerial purposes. While most reports are straightforward to comprehend, there are a few exceptions that can be quite complex. It would be beneficial to have access to real-time data from our machines. This is crucial for monitoring all activities within our manufacturing processes, from software operations to the machinery used.

I have been working with for four years.

Our current setup isn't as stable as we would like it to be and this instability largely stems from the extensive implementation and customization work we've undertaken. The system lacks user-friendliness, and we encounter difficulties when transitioning from one vendor to another, particularly with report conversions. We often find ourselves reliant on the existing vendor for assistance in resolving these issues. I would rate it six out of ten.

I would rate its scalability capabilities eight out of ten.

The technical support we receive from the vendor has its limitations and is primarily oriented towards on-demand assistance rather than being part of a direct payment structure. When we require technical support, it's often during critical operations, especially when dealing with tools like Crystal Reports, and we often find ourselves providing a significant portion of our technical support internally, which isn't always ideal, especially given the complexity of SAP Business One.

I use Ramco Systems On Demand ERP system. Five years ago, I was working with MongoDB, which integrated with an ERP system that was Windows-based.

The initial implementation was a collaborative effort, but as time passed, our team, including individuals like me, has become increasingly self-reliant in terms of generating reports and handling technical aspects.

Overall, I would rate it seven out of ten.

The product makes it easier to overview the ERP system and manufacturing processes through different modules.

The product's UI could be better. The AI tools, programming languages, and dashboard customization should be easier.

I have been using SAP Business One on AWS for almost a year.

The product has good stability.

We have 100 SAP Business One on AWS users in our organization. The scalability depends on the number of user licenses. Adding new users is costly.

The initial setup is straightforward. However, it takes a lot of time to deploy.

We implemented the product in-house.

The product's license is expensive. It could be cheaper.

I have evaluated Oracle and Microsoft Dynamics 365.

I recommend SAP Business One on AWS to others and rate it a seven out of ten.

It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.

Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.

The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.

I have been using SAP Business One on AWS for two years.

It is a stable solution.

It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.

The technical support team is good. Also, it depends on who is providing you with the support.

The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.

There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.

One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.

I rate the overall solution a seven out of ten.