SAP Business One Reviews

We have different customers in multiple industries, such as pharmaceutical manufacturing testing. They use the solution for their entire operation for many functions, such as marketing, purchases, production, and finances. The solution has 16 different implementation verticles.

This solution can be deployed on the cloud or on-premise. The solution can be used with many cloud vendors, such as Alibaba, Microsoft Azure, and Amazon AWS.

The most valuable features of SAP Business One are user-friendliness, ease of use, visibility, and flexibility. Customizing the solution is simple.

The production scheduling, manufacturing, and planning could improve in SAP Business One. Additionally, the projection management module could improve. These functionalities are important in the construction industry we are working in at the moment.

I have been using SAP Business One for approximately 15 years.

The solution is highly stable.

I rate the stability of SAP Business One a nine out of ten.

We have approximately 200 customers using this solution. Our customers have users using this solution ranging from five to a hundred.

The solution is scalable.

I rate the scalability of SAP Business One a seven out of ten.

Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the vendor about.

I rate the support of SAP Business One an eight out of ten.

Positive

The initial setup of SAP Business One is simple.

Once we have signed a contract with the customer for SAP Business One, we mobilize the team and follow the SAP ESET methodology. The team begins by collecting requirements through multiple sessions. Two documents are then prepared, one technical and one functional, followed by the compute configuration step. Once the configuration is complete, training is provided. We then prepare the checklist, followed by the reports, before finally activating the system. This process follows a five-phase approach, known as the five-phase methodology.

The time it takes to implement the solution large caries on the environment, such as size. In some complex environments, the process can take six months.

I rate the initial setup of SAP Business One an eight out of ten.

The price of SAP Business One is high for smaller businesses to afford. The currency plays a large part in the fluctuation of the solution's price when we convert the USD to our local currency. $1,400 is for a limited license and $3,700 is for a professional license.

The prices of the licenses are different depending on the model you choose, such as a limited-use license. 

I rate the price of SAP Business One a seven out of ten.

I would recommend this solution to others, it has good features, many modules, and is user-friendly.

I rate SAP Business One an eight out of ten.

We use it as a software suite encompassing various modules such as sales, inventory, and purchase, and it serves a small to medium-sized enterprise with fewer than five hundred employees. We are currently looking to upgrade to SAP Business One for SAP HANA for enhanced processing and productivity.

It is well-established and caters to our user base efficiently.

There are a couple of significant challenges we're currently facing. First, our production team can't make use of the production planning features, as they require a Professional license and we only have access to the Logistics license, which is limiting our capabilities. The majority of the reports we generate are intended for managerial purposes. While most reports are straightforward to comprehend, there are a few exceptions that can be quite complex. It would be beneficial to have access to real-time data from our machines. This is crucial for monitoring all activities within our manufacturing processes, from software operations to the machinery used.

I have been working with for four years.

Our current setup isn't as stable as we would like it to be and this instability largely stems from the extensive implementation and customization work we've undertaken. The system lacks user-friendliness, and we encounter difficulties when transitioning from one vendor to another, particularly with report conversions. We often find ourselves reliant on the existing vendor for assistance in resolving these issues. I would rate it six out of ten.

I would rate its scalability capabilities eight out of ten.

The technical support we receive from the vendor has its limitations and is primarily oriented towards on-demand assistance rather than being part of a direct payment structure. When we require technical support, it's often during critical operations, especially when dealing with tools like Crystal Reports, and we often find ourselves providing a significant portion of our technical support internally, which isn't always ideal, especially given the complexity of SAP Business One.

I use Ramco Systems On Demand ERP system. Five years ago, I was working with MongoDB, which integrated with an ERP system that was Windows-based.

The initial implementation was a collaborative effort, but as time passed, our team, including individuals like me, has become increasingly self-reliant in terms of generating reports and handling technical aspects.

Overall, I would rate it seven out of ten.

The most valuable feature of the solution is the fact that the product is designed for small and medium enterprises. One can see particularly everything ranging from procurement to financial processes using the product.

The web client is an area with shortcomings, which SAP is presently working on, and needs to improve.

I have been using SAP Business One on AWS for eight years since we started with it in 2015. I use the solution's latest version. My company has a partnership with Amazon.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

In my company, there are around 30 users of the solution.

My company caters to around 170 clients, mostly small and medium enterprises, scattered all over the Philippines, with each client having 50 users.

I rate the technical support a ten out of ten.

Positive

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup a ten since it is an easy process.

The solution is deployed on a public cloud by AWS.

The deployment process can take a long time, considering the end part of the implementation process required for the tool. For a simple setup using AWS, one to two days are needed, but a standard implementation would take four to six months.

Around 8 to 10 people in my company are involved in the product's deployment phase.

The price of the product may vary depending on the number of licenses of SAP Business One you purchase. On average, the licensing costs can be around 50,000 USD. Pricing of the product has certain variables, including the number of licenses and the implementation costs. The costs of the solution will vary depending on the number of licenses or the number of users needing the solution. Though I cannot tell you the exact amount right away, SAP provides users to make a choice on the type of license they want since there are two types of licenses, namely professional licenses and limited licenses.

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing around seven or eight.

For small and medium enterprises, SAP Business One is an ERP solution they need to consider since it allows them to do integrations with other systems, which can be useful in sectors like retail, manufacturing, or hospitality. One can use the solution for cost-related decisions. SAP Business One can function as an on-premises tool and doesn't need a cloud. Depending on a person's requirements, the tool can be deployed on cloud or on-premises.

I rate the overall solution a ten out of ten.

SAP Business One has modules for different departments like administration, finance, banking, procurement, sales, inventory, production, and services. Each department can directly use SAP Business One, and the financial impact is immediately posted to the finance module. Everything is integrated, and reports are updated with a single click.

Firstly, the top-level view and easy navigation to individual transaction levels. It is beautifully done in SAP Business One. Secondly, each and every module is well-integrated and well-connected. And thirdly, the beautiful reconciliation available in SAP is not easily available in other ERPs.

The warehouse management system requires further improvement. Right now, there is no built-in application for using barcodes or QR codes by the warehouse or operational teams. Customers often rely on third-party add-ons for such features.

There should be a mobile-based handheld application, especially for the warehouse team or the operational team, to use barcode-based or QR-based scanning.

In additional features, it would be great if the mobile application supported barcode and QR code usage. If this feature is available, it would be very useful.

I've been using it for around 11 years. I currently use V10. 

I would rate the stability of this solution as nine out of ten.

The scalability of this solution is limited; it is not easy to extend. Therefore, I would rate the scalability of SAP Business One around seven out of ten. We have almost 300 users in our organization using this solution.

Moreover, we are already planning to increase it.

I would rate my experience with the initial setup around seven to ten for the setup, one being difficult and ten being easy. We prefer cloud deployment.

We outsourced it. Usually, one person is sufficient, but we had two people for the deployment.

The deployment process took one week for SAP Business One.

The pricing is more on the expensive side, so I would rate it ten. It is very expensive.

We were using Dynamic SSL.

I would definitely recommend SAP Business One as it is a very stable and reliable solution compared to other ERPs. It is one of the best ERP options for small to medium enterprises.

Overall, I would rate SAP Business One nine out of ten.

The solution is mainly used by customers in the manufacturing industry, particularly in areas where there is no need for extensive maintenance and quality control modules. Maintenance and quality control modules are not a part of the core SAP Business One. In short, we serve those businesses that are involved in core manufacturing and have a supply chain but don't need quality control and maintenance. The modules that come with SAP Business One are typically used for procurement, sales, or finance, and we, as implementers, are involved in the implementation phase.

The graphical view of connections between different transactions is a valuable feature of the solution.

In SAP Business One, customization can be made easier. Even though UDF is available in the solution, form creation and all such related activities should be made easier.

In the solution's future releases, I would like to see quality control and plant maintenance modules.

My company is a service provider and acts as implementers for SAP, including SAP Business One. So, we implement SAP ERP, and we have been involved in the implementation work for SAP since 2014. As time progresses, new modules or versions get introduced in the solution, and we take up the implementation process for them.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. Around 100 users in my organization use the solution.

I rate the technical support a seven out of ten.

Neutral

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup process a seven.

I rate it a seven because they recently came up with the browser access, while many other solutions were already on the browser access for a long time.

Some clients prefer the solution to be deployed on the cloud, while some prefer it to be deployed on-premises. Also, the deployment process takes place in less than a day.

I rate the solution's pricing a six or seven out of ten since it is expensive.

I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it. Overall, I rate the solution an eight out of ten.

We are using SAP Business One for all finance modules, production, and logistics.

The most valuable feature of SAP Business One is the ability to manage your entire business with one software package.

The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA.

I have been using SAP Business One for approximately eight years.

I have not had issues with the stability of SAP Business One.

SAP Business One is useful for small and medium-sized companies.

We have approximately 65 people using the solution in my organization.

I rate the scalability of SAP Business One an eight out of ten.

The support from SAP is good and there is useful online documentation if we have issues.

We are a growing business and we might switch solutions because this solution is best suited for small to medium-sized companies. 

I rate the support from SAP Business One a nine out of ten.

Positive

The initial setup of SAP Business One is easy. The implementation process did not take long. We have two servers, one for testing and the other for production. We have GIT services for deploying SAP Business One.

We used approximately use two people for the deployment of the solution.

The ROI is good for SAP Business One. We have received cost and time savings. We require fewer resources by using the solution.

The price of SAP Business One is expensive and there is only a standard license.

The vendor maintains the server we use for SAP Business One.

I rate SAP Business One an eight out of ten.

My company's customers are from the retail domain, and they capture all their transactions using SAP Business One. My company deals with around four to five customers who are using SAP Business One on AWS.

The solution's most valuable features revolve around its small size and its ability to have all the features or modules required for SMBs. My company predominantly uses all of the features offered by the product.

The tool's cost is an area of concern where improvements are required. Though the tool's cost is reasonable, it could be made a bit cheaper so that more people can utilize its services, especially by SMEs, where the price of the tool may seem a bit high.

I have been using SAP Business One on AWS for four years. My company has a partnership with SAP. Our company's customers use AWS.

My company deals with retail and trading customers.

One of my company's customers has 50 users of the product, and the DB size is 300 GB.

During the initial stages of using the product, my company had to open a few ports, which caused us to contact the tool's partner's help desk.

As my company started to use SAP Business One on AWS, Amazon's partner helped us to configure a few things.

Whenever there is a need for installation, my company reaches out to AWS' partner, especially since our systems will be in HA mode. My company did not find any issues in the aforementioned area. Only when my company wants to upgrade or downgrade does it reach out to AWS' partner, which happens one or two times.

The tool's cost is reasonable.

Speaking about how SAP Business One on AWS has improved our company's efficiency of the business processes, I would say that the tool's main demand is for the infrastructure. With the tool, there is no shutdown or breakdown time my company experiences. The tool's advantage for our company revolves around the fact that whenever we want to increase the infrastructure, we can easily increase it so that the business doesn't stop. That aforementioned area can be regarded as a major advantage in AWS.

The tool's features that have the largest impact on business operations stem from the fact that it is used by sales personnel since it offers modules like sales, purchase, inventory, and finance, which are predominantly used. Service and fixed asset modules in SAP Business One are not used much, but the other modules are used extensively.

The cloud infrastructure of AWS has impacted the performance or reliability of SAP Business One since, in the past, my company used the tool's on-premises version, which we were unable to increase the demand of, including the time revolving around the financial year. The aforementioned area consists of details as to why my company moved the tool to AWS, where we got a lot of advantage as you can add more resources whenever required.

I rate the integration capabilities of the product an eight out of ten. My company did not face any challenges with the integration part of the product, especially since we had Qlik Sense for reporting, which is hosted in Qlik Cloud. My company also uses a lot of downstream applications. In general, my company didn't find much challenge with SAP Business One's integration process.

The one big challenge my company faced with the product occurred during the festival season in our country when we were specifically using the tool's on-premises version, and our systems got choked. When our company had a one-day or two-day sale, it was not booked in our system. With the use of AWS, all the transactions were captured properly. There were some difficulties since our company's systems were down during the two-day sale.

AWS' partner maintains the tool.

I recommend others who are planning to buy the solution choose the right partner before purchasing the tool. The product is stable, while the area of implementation is something that can be done properly by the right partner.

I can recommend the product to others who want to use it.

I rate the overall tool a nine out of ten.

It's used for process automation across various business departments. For instance, in manufacturing, it manages tasks such as raw materials and sales orders.

We primarily use it for finance and invoicing. So, it has streamlined our operations.

The reporting is sufficient for our needs, assisting significantly in decision-making.

I like its simplicity and integration capabilities, especially regarding its user interface.

I like its ease of use. Moreover, it is easy to integrate it with other solutions due to available APIs, though challenges may arise if the third-party system lacks them.

It's user-friendly and comes with specific manuals. So, it is easy to learn to use SAP Business One

In its licensing model and the offering of a pure SaaS solution, which would interest many customers today.

Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial.

In future releases, I'd enhance its capabilities to handle point-of-sale transactions, which is currently not available.

I have been using it for three years now.

It's a stable product, on the market for more than 20 years, continually evolving and supported with upgrades.

In my region, there are around 450 customers.

The installation isn't difficult but requires about three to four months on average as it's not plug-and-play.

It's not cheap but offers good value, particularly for medium-sized enterprises. We suggest a minimum budget of around 30,000 dollars.

My recommendation depends on your current setup. If you're starting from scratch, SAP Business One is highly recommended. If you already have an established system, it would be considered an upgrade.

Overall, I would rate the solution an eight out of ten. In terms of usability and industry fit, I find that a lot of customers are able to get at least 80% of their business needs addressed by the solution.