SAP Business One Reviews

My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

The solution has all the basic features that are required for us.

There are improvements needed. However, they provide improvements over time.

I have been using SAP Business One for approximately 13 years.

The stability of SAP Business One is good.

SAP Business One is scalable. The customization features can be scaled up based on your needs.

We have been in touch with the support but most of the problems we handle ourselves.

I rate the technical support a five out of five.

The initial setup is straightforward, it is easy to do.

SAP Business One is a cost-effective solution.

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

SAP Business One is for startup companies, who are growing and they want to come in from previously using QuickBooks or something similar. This is the best choice for them.

SAP Business One has good reports and is simple to customize and use.

The solution could improve by adding HR and payroll, and consolidation should be included by default.

I have been using SAP Business One for approximately seven years.

SAP Business One is stable.

The scalability of SAP Business One is very good. You can scale up to whatever you like.

My advice is if you are a startup company and looking to have a good ERP, then SAP Business One is a good solution.

I rate SAP Business One an eight out of ten.

• Finance and basic logistic functions
• It's useful for users and it's simple to work with
• This product does what is needed, not more, but not less

New functions on project management and resource planning.

Production area and Bill of Materials: effective date and Subcontracting process.

Eight years.

In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

No.

Good

Good.

Yes, home-grown solutions.

It was quite straightforward with just a little misunderstanding.

Murano from Sage, and Deister Software (Spain - a local solution).

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

Add-ons that can be implemented are most valuable.

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

We have been selling SAP Business One for the last five years.

It is very stable.

It is scalable. You can add any number of users. 

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

It is straightforward. Its implementation takes about two months. 

For its implementation, from the client-side, we need about three people. One finance manager should be there.

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

The product is mainly used for digitalizing and automating finance and distribution and production as well as project planning, among other tasks. These processes are not really automated. Nowadays, customers are already using some database application ERP. They are most migrate from there to SAP, however, there are certain customers who are not using any database management system ERP. 

The features around finance and financial accounting are very good.

There are those customers who also do manufacturing, and they find the cost controlling feature of ACP to be very relevant.

The production planning and maintenance models are very helpful.

The pricing of the solution is pretty good.

The product seems to be quite stable.

It would be ideal if the reporting and dashboards were improved upon. There are some analytics that could be more robust and the business intelligence portion is lacking. There are some aspects that are lacking, meaning that clients need to go to third-party services in order to get viable results.

The product does have some scalability limitations, depending on how you need to scale.

We don't really use the solution ourselves. We are basically the implementation partner of SAP. We do not use SAP VIP products.

The stability has been very good overall. Our clients don't have any complaints. It doesn't crash or freeze. It's reliable and doesn't seem to have any bugs or glitches.

We typically deal with small to medium-sized organizations.

While the solution is scalable in terms of business expansion, it doesn't come out of the box. It's very specific to a company and its requirements. Therefore, you can't just add to it as the offering is rather bespoke. However, if a company grows in size and has the same requirements, it should be fine.

While I don't really deal with technical support myself, we have a Business One team that looks after it, and they have been in touch with SAP. The support is mainly for all of the customers and we normally provide the support necessary ourselves. The support is quite limited, however, we can handle most client queries ourselves and don't need too much assistance.

The initial setup is largely straightforward. That's my understanding. I do not do it personally, however, there is a team on-site that does it and they don't seem to have too many problems. 

There are two parts to the setup. One is technical, and the other is functional. To set up the technical components of Business One is very easy. It is usually done in a few hours.  The functional aspect normally isn't that difficult, as compared to SAP S/4HANA, however, it takes at least three days to one week to set up the data. 

The full deployment can take somewhere around three to four months.

We handle the maintenance for our customers.

I don't handle the implementation myself, however, we have an in-house team that manages the process.

The solution is less expensive than other solutions on the market. It's reasonably priced.

There are four main costs. That includes setup, maintenance, and support, for example. Costs vary according to if the setup is handled by the company or by a partner.

I am aware of other solutions, such as Microsoft Dynamics. They are more of a two-tier ERP and have cloud functionality.

We're an SAP partner. We have a business relationship with the company.

We don't use the latest version of the solution. We tend to use the latest minus one. 

While we have implemented it on the cloud, we largely deal with on-premise deployments.

Customers considering the solution should really figure out their requirements ahead of time. If they're planning to implement an ERP for a short period of time and make sure they get an ROI, Business One is a preferred option. It's important to understand the core business and the functionalities required. Understanding the business practices to be covered will help you communicate your needs and assess the correct requirements.

Overall, I would rate this solution at an eight out of ten. It's been a largely positive experience.