SAP Business One Reviews

We have clients who have Business One.

I like that it's stable.

The installation process could be easier. They should have better tools to improve the effectiveness of the installation.

We have been working with SAP Business One since 1998.

SAP Business One is stable. 

It's scalable. 

The initial setup is straightforward. It took several days to set up and deploy this solution. The company has about 20 technical people to maintain this solution.

I did it myself. 

I would recommend this solution to new users.

On a scale from one to ten, I would give SAP Business One an eight.

It is quite simple, and it is suitable for medium and small businesses.

Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs.

It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve.

I have been using this solution for two years.

It is stable. There are some limitations, but they are there because we are using quite an old version. We are using version 9.2, which is no longer supported by the SAP. When we have to find any issue or any bug, it is not easy to find a way to resolve it. This is not really a product issue.

We get support from a local service provider. They also did the implementation of this solution. We have a good relationship with them for the enhancements on the software in the offices.

Its initial setup is simple. It was not done by me, but I know that it is not so complicated to set up.

We have a consultant firm that helps us with the setup.

Its licensing model is good. There is a one-off payment for the software license, and after that, you only need to pay the annual maintenance fee. Compared to other cloud-based systems, this cost model is quite reasonable for SMEs.

I would recommend this solution depending on the nature and the size of the business. For SMEs with a simple business model, SAP Business One is good enough to meet their needs, but for big enterprises, SAP ECC would be more suitable.

I would rate SAP Business One a seven out of ten.

Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs.

In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization.

There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed.

I have been using this solution for ten years.

It is stable.

Our clients are medium-sized companies.

SAP's technical support is good.

Its price is reasonable. People are able to spend that much.

I would advise doing no customization. This is the best way. There is no point in doing customizations and making ERP unstable.

I would rate SAP Business One a nine out of ten.

The product is mainly used for digitalizing and automating finance and distribution and production as well as project planning, among other tasks. These processes are not really automated. Nowadays, customers are already using some database application ERP. They are most migrate from there to SAP, however, there are certain customers who are not using any database management system ERP. 

The features around finance and financial accounting are very good.

There are those customers who also do manufacturing, and they find the cost controlling feature of ACP to be very relevant.

The production planning and maintenance models are very helpful.

The pricing of the solution is pretty good.

The product seems to be quite stable.

It would be ideal if the reporting and dashboards were improved upon. There are some analytics that could be more robust and the business intelligence portion is lacking. There are some aspects that are lacking, meaning that clients need to go to third-party services in order to get viable results.

The product does have some scalability limitations, depending on how you need to scale.

We don't really use the solution ourselves. We are basically the implementation partner of SAP. We do not use SAP VIP products.

The stability has been very good overall. Our clients don't have any complaints. It doesn't crash or freeze. It's reliable and doesn't seem to have any bugs or glitches.

We typically deal with small to medium-sized organizations.

While the solution is scalable in terms of business expansion, it doesn't come out of the box. It's very specific to a company and its requirements. Therefore, you can't just add to it as the offering is rather bespoke. However, if a company grows in size and has the same requirements, it should be fine.

While I don't really deal with technical support myself, we have a Business One team that looks after it, and they have been in touch with SAP. The support is mainly for all of the customers and we normally provide the support necessary ourselves. The support is quite limited, however, we can handle most client queries ourselves and don't need too much assistance.

The initial setup is largely straightforward. That's my understanding. I do not do it personally, however, there is a team on-site that does it and they don't seem to have too many problems. 

There are two parts to the setup. One is technical, and the other is functional. To set up the technical components of Business One is very easy. It is usually done in a few hours.  The functional aspect normally isn't that difficult, as compared to SAP S/4HANA, however, it takes at least three days to one week to set up the data. 

The full deployment can take somewhere around three to four months.

We handle the maintenance for our customers.

I don't handle the implementation myself, however, we have an in-house team that manages the process.

The solution is less expensive than other solutions on the market. It's reasonably priced.

There are four main costs. That includes setup, maintenance, and support, for example. Costs vary according to if the setup is handled by the company or by a partner.

I am aware of other solutions, such as Microsoft Dynamics. They are more of a two-tier ERP and have cloud functionality.

We're an SAP partner. We have a business relationship with the company.

We don't use the latest version of the solution. We tend to use the latest minus one. 

While we have implemented it on the cloud, we largely deal with on-premise deployments.

Customers considering the solution should really figure out their requirements ahead of time. If they're planning to implement an ERP for a short period of time and make sure they get an ROI, Business One is a preferred option. It's important to understand the core business and the functionalities required. Understanding the business practices to be covered will help you communicate your needs and assess the correct requirements.

Overall, I would rate this solution at an eight out of ten. It's been a largely positive experience.

We use this product as an ERP solution.

The efficiency of this product has meant that we can improve our processes by approximately 20%, which is really good.

This is the most efficient ERP that is in the market right now.

In the next release, I would like to see the inclusion of cloud features.

I have been working with SAP Business One for approximately five years.

This is a stable product and we are very satisfied with it.

Eight people in the organization are using this product.

The technical support is excellent. 

Our deployment took approximately five months to complete.

We had assistance from an integrator for the deployment.

I would rate this solution a ten out of ten.

We are partners with SAP and I am an SAP FICO and s4 Hana consultant. 

This solution is less complicated than other similar solutions like ERP. 

The solution lacks ability to integrate with other tools. 

I've worked with this solution for two and a half years. 

The solution is stable. 

The solution is scalable. 

The initial setup is straightforward. 

The cost of licensing this solution is very fair. 

I would rate this solution a seven out of 10. 

We are a service provider and we use SAP Business One for most of our clients.

The basic modules that we use are for financials, inventory, account receivables, accounts payable, and human resources.

The vendor has a very good roadmap for the product.

We would like to see more options in terms of the product module. It requires more details for production because it is very basic.

There are only a few standard reports available and if you want more then they either have to be downloaded or built. Having more standard reports available would be an improvement.

I have been using SAP Business One for between 10 and 15 years.

Over the past ten years, we have found SAP Business One to be a very solid product.

This is a scalable solution and we currently have between 80 and 90 users.

In cases where we face problems, we directly connect with our partners. There is a service portal and product support is very good.

We did not use another similar product before this one.

The initial setup is straightforward and it takes a couple of days to deploy.

Our in-house team is in charge of implementation, deployment, and maintenance. Two staff are required for deployment.

We are currently working towards implementing the cloud-based, AWS, or Azure model.

Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

I would rate this solution a nine out of ten.

• Finance and basic logistic functions
• It's useful for users and it's simple to work with
• This product does what is needed, not more, but not less

New functions on project management and resource planning.

Production area and Bill of Materials: effective date and Subcontracting process.

Eight years.

In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

No.

Good

Good.

Yes, home-grown solutions.

It was quite straightforward with just a little misunderstanding.

Murano from Sage, and Deister Software (Spain - a local solution).

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.