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Eshvanth Singh G - PeerSpot reviewer
Practice Director at a tech services company with 201-500 employees
Real User
Top 10
Apr 24, 2024
Possesses the ability to offer all the features or modules required for SMBs
Pros and Cons
  • "With the tool, there is no shutdown or breakdown time my company experiences."
  • "The tool's cost is an area of concern where improvements are required."

What is our primary use case?

My company's customers are from the retail domain, and they capture all their transactions using SAP Business One. My company deals with around four to five customers who are using SAP Business One on AWS.

What is most valuable?

The solution's most valuable features revolve around its small size and its ability to have all the features or modules required for SMBs. My company predominantly uses all of the features offered by the product.

What needs improvement?

The tool's cost is an area of concern where improvements are required. Though the tool's cost is reasonable, it could be made a bit cheaper so that more people can utilize its services, especially by SMEs, where the price of the tool may seem a bit high.

For how long have I used the solution?

I have been using SAP Business One on AWS for four years. My company has a partnership with SAP. Our company's customers use AWS.

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SAP Business One
May 2026
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What do I think about the scalability of the solution?

My company deals with retail and trading customers.

One of my company's customers has 50 users of the product, and the DB size is 300 GB.

How are customer service and support?

During the initial stages of using the product, my company had to open a few ports, which caused us to contact the tool's partner's help desk.

How was the initial setup?

As my company started to use SAP Business One on AWS, Amazon's partner helped us to configure a few things.

Whenever there is a need for installation, my company reaches out to AWS' partner, especially since our systems will be in HA mode. My company did not find any issues in the aforementioned area. Only when my company wants to upgrade or downgrade does it reach out to AWS' partner, which happens one or two times.

What's my experience with pricing, setup cost, and licensing?

The tool's cost is reasonable.

What other advice do I have?

Speaking about how SAP Business One on AWS has improved our company's efficiency of the business processes, I would say that the tool's main demand is for the infrastructure. With the tool, there is no shutdown or breakdown time my company experiences. The tool's advantage for our company revolves around the fact that whenever we want to increase the infrastructure, we can easily increase it so that the business doesn't stop. That aforementioned area can be regarded as a major advantage in AWS.

The tool's features that have the largest impact on business operations stem from the fact that it is used by sales personnel since it offers modules like sales, purchase, inventory, and finance, which are predominantly used. Service and fixed asset modules in SAP Business One are not used much, but the other modules are used extensively.

The cloud infrastructure of AWS has impacted the performance or reliability of SAP Business One since, in the past, my company used the tool's on-premises version, which we were unable to increase the demand of, including the time revolving around the financial year. The aforementioned area consists of details as to why my company moved the tool to AWS, where we got a lot of advantage as you can add more resources whenever required.

I rate the integration capabilities of the product an eight out of ten. My company did not face any challenges with the integration part of the product, especially since we had Qlik Sense for reporting, which is hosted in Qlik Cloud. My company also uses a lot of downstream applications. In general, my company didn't find much challenge with SAP Business One's integration process.

The one big challenge my company faced with the product occurred during the festival season in our country when we were specifically using the tool's on-premises version, and our systems got choked. When our company had a one-day or two-day sale, it was not booked in our system. With the use of AWS, all the transactions were captured properly. There were some difficulties since our company's systems were down during the two-day sale.

AWS' partner maintains the tool.

I recommend others who are planning to buy the solution choose the right partner before purchasing the tool. The product is stable, while the area of implementation is something that can be done properly by the right partner.

I can recommend the product to others who want to use it.

I rate the overall tool a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Reinhard Kabugi - PeerSpot reviewer
New Business Sales at a tech consulting company with 51-200 employees
Real User
Apr 2, 2024
Offers simplicity and integration capabilities, especially regarding its user interface.
Pros and Cons
  • "It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One"
  • "Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial."

What is our primary use case?

It's used for process automation across various business departments. For instance, in manufacturing, it manages tasks such as raw materials and sales orders.

How has it helped my organization?

We primarily use it for finance and invoicing. So, it has streamlined our operations.

The reporting is sufficient for our needs, assisting significantly in decision-making.

What is most valuable?

I like its simplicity and integration capabilities, especially regarding its user interface.

I like its ease of use. Moreover, it is easy to integrate it with other solutions due to available APIs, though challenges may arise if the third-party system lacks them.

It's user-friendly and comes with specific manuals. So, it is easy to learn to use SAP Business One

What needs improvement?

In its licensing model and the offering of a pure SaaS solution, which would interest many customers today.

Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial.

In future releases, I'd enhance its capabilities to handle point-of-sale transactions, which is currently not available.

For how long have I used the solution?

I have been using it for three years now.

What do I think about the stability of the solution?

It's a stable product, on the market for more than 20 years, continually evolving and supported with upgrades.

What do I think about the scalability of the solution?

In my region, there are around 450 customers.

How was the initial setup?

The installation isn't difficult but requires about three to four months on average as it's not plug-and-play.

What's my experience with pricing, setup cost, and licensing?

It's not cheap but offers good value, particularly for medium-sized enterprises. We suggest a minimum budget of around 30,000 dollars.

What other advice do I have?

My recommendation depends on your current setup. If you're starting from scratch, SAP Business One is highly recommended. If you already have an established system, it would be considered an upgrade.

Overall, I would rate the solution an eight out of ten. In terms of usability and industry fit, I find that a lot of customers are able to get at least 80% of their business needs addressed by the solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/reseller
PeerSpot user
Buyer's Guide
SAP Business One
May 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,228 professionals have used our research since 2012.
Prabhakara Sastry - PeerSpot reviewer
Director at IKYAM
Real User
Nov 7, 2023
A comprehensive solution for business process optimization with flexibility

What is our primary use case?

I'm an implementation partner. I implement SAP Business One for many people. I’ve implemented around 200+ implementations to many companies across the globe for various use cases, including manufacturing, central, and distribution production services.

What is most valuable?

The solution is easy to use, consume, flexible, and adaptable to business processes. It simplifies business process optimization and enables companies to tailor the solution to their needs. Additionally, the consistency and scalability provided by SAP HANA have helped customers achieve successful use cases. In short, It is simple, scalable, and consistent in terms of usage.

What needs improvement?

Business One is simple to install, but with HANA, it becomes a resource-hungry system, requiring much maintenance. For small customers, this can be a showstopper. Medium-sized companies can afford the maintenance, but small businesses may struggle. Maintaining HANA for user licenses and scalability can be challenging, especially for consolidation and intercompany processes.

For how long have I used the solution?

I have been using SAP Business One on AWS for 17 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable, but it requires a few functionalities and scalability points.

100 people are using this solution.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

We use customer support every day. They let us know what to do and what not to do. The training is consistent.

How was the initial setup?

The initial setup is easy. Once HANA came into the picture, It became more manageable for scaling with security and scalability.


Deployment is pretty straightforward when it comes to SAP implementations. We follow a five-step method to understand the configuration requirements of the customers and the business process, and then we make a document called the Business Blueprint. The outcome is used to configure the system, which is a configuration development phase. We ensure we configure, develop, and deploy whatever this customer requires. When we get a sign-up from the customer, we move to training and data migration. When we launch this for users, and we support the users from that point of time till the time, the adaptability is very high.

What's my experience with pricing, setup cost, and licensing?

The solution has a pay-per-license model.

What other advice do I have?

SAP Business One can also be deployed in the cloud. We host it in a data center. The technical infrastructure is based on .NET and Azure technologies. It is an open platform for customization and integration.

We do standard implementations. We are satisfied with SAP Business One. Our system is fine, and we can do many things in the front end.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manisha Khanna - PeerSpot reviewer
Planning and Forecasting at Selec Controls Pvt. Ltd.
Real User
Aug 20, 2023
Provides customization features and has good technical support services
Pros and Cons
  • "The initial setup is manageable."
  • "There is some room for improvement with the scalability and the pricing of the product."

What is our primary use case?

We use the product to manage our inventory, finances, work order, and purchase order system.

What is most valuable?

Overall, it is a good product. It solves our purpose. It has customization features as well.

What needs improvement?

There is some room for improvement with the scalability and the pricing of the product.

For how long have I used the solution?

I have been using SAP Business One on AWS for 12 years.

What do I think about the stability of the solution?

I rate the stability of this product an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of the product a seven out of ten.

How are customer service and support?

We contacted the technical support team a couple of times. The experience was good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is manageable.

What's my experience with pricing, setup cost, and licensing?

The product is moderately priced. Initial costs are good, but maintenance is usually higher. They reduce the yearly license renewal cost by two to three percent.

What other advice do I have?

It is a good system. I would rate SAP Business One on AWS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group financial manager at Vusela Risk Services
Real User
May 26, 2023
A reliable and accurate solution that needs some improvement in its reporting capabilities
Pros and Cons
  • "It is very flexible...It is a stable solution."
  • "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."

What is our primary use case?

It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.


What is most valuable?

Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.

What needs improvement?

The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.


For how long have I used the solution?

I have been using SAP Business One on AWS for two years.


What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.


How are customer service and support?

The technical support team is good. Also, it depends on who is providing you with the support.

How was the initial setup?

The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.


What's my experience with pricing, setup cost, and licensing?

There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.


What other advice do I have?

One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.

I rate the overall solution a seven out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Information Technology at Biogenomics Limited
Real User
Apr 20, 2023
Useful modules, full featured, and reliable
Pros and Cons
  • "The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution."
  • "The price could improve for SAP Business One."

What is our primary use case?

SAP Business One is used for many business tasks, such as purchase requisition, PO creation, vendor management, and virtual management.

What is most valuable?

The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution.

What needs improvement?

The price could improve for SAP Business One.

For how long have I used the solution?

I have been using SAP Business One for approximately eight years.

What do I think about the stability of the solution?

I rate the stability of SAP Business One a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SAP Business One an eight out of ten

How are customer service and support?

We use support from a third-party company. We do not use the vendor's support.

Which solution did I use previously and why did I switch?

I used SAP S4HANA prior to SAP Business One. SAP Business One uses Microsoft Windows as the operating system while SAP S4HANA uses Linux.

How was the initial setup?

The initial setup of SAP Business One is not complex. The implementation can take approximately two weeks to complete.

I rate the initial setup of SAP Business One an eight out of ten.

What about the implementation team?

We used a third party for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

I rate the price of SAP Business One a seven out of ten.

What other advice do I have?

I recommend this solution to others.

I rate SAP Business One a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1540719 - PeerSpot reviewer
Delivery Head, Emergys India at a computer software company with 501-1,000 employees
Real User
Apr 20, 2023
High availability, helpful support, and increased operation transparency
Pros and Cons
  • "The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world."
  • "The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing."

What is our primary use case?

SAP Business One is an Enterprise Resource Planning (ERP) software that enables businesses to oversee various domains, including financial management, inventory control, equipment tracking, supply chain management, and sales operations.

The solution can be deployed on-premise and on the cloud. There is no limitation on what cloud provider can be used.

What is most valuable?

The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world.

What needs improvement?

The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing.

For how long have I used the solution?

I have been using SAP Business One for approximately 14 years.

What do I think about the stability of the solution?

SAP Business One is a reliable solution.

I rate the stability of SAP Business One a nine out of ten.

What do I think about the scalability of the solution?

The solution can be used for multinational and small-sized companies.

We have customers with 10 to 300 people using the solution.

The solution can scale well.

I rate the scalability of SAP Business One a nine out of ten.

How are customer service and support?

The support from SAP Business One is helpful.

I rate the support of SAP Business One a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used a similar solution to SAP Business One.

How was the initial setup?

The installation process requires time to complete and it is complex. It is an enterprise-grade solution. The solution could take approximately two to three months to implement.

What about the implementation team?

There is an expert needed to implement the solution. We do the implementation of the solution for our customers.

What was our ROI?

Based on our past collaborations with other clients, we've found that they benefit from increased transparency in their supply chain, order management, payment collections, and financial operations. This is precisely why the solutions are highly favored across diverse use cases.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. 

The licensing cost of the solution depends on the geography, but SAP provides discounts. There are implementation cost 

What other advice do I have?

Two consultants are sufficient for the maintenance of this solution.

I would recommend this solution to others.

I rate SAP Business One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sohail Ali - PeerSpot reviewer
Assistant Vice President at Abacus Consulting
Real User
Apr 6, 2023
It's one of the best solutions for automotive use cases
Pros and Cons
  • "The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
  • "Business One's production module has room for improvement."

What is our primary use case?

We are a consultancy with more than 500 customers worldwide in Pakistan, the UK, the United States, and the Middle East. Our customers are in various industries, including pharmaceuticals and manufacturing. 

What is most valuable?

The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases.  

What needs improvement?

Business One's production module has room for improvement. 

For how long have I used the solution?

We have used SAP Business One for 17 years.

What do I think about the stability of the solution?

I rate SAP Business One eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate SAP Business One 10 out of 10 for scalability. 

How are customer service and support?

I've contacted SAP support many times, and they've been very helpful. 

How was the initial setup?

The complexity of the deployment and the time needed depends on the project's scope. You can complete the deployment in two weeks to a month if you are doing a standard implementation without much customization. We handle the implementation for the customer, and we have teams in various cities who specialize in different industries. 

What other advice do I have?

I rate SAP Business One eight out of 10. I recommend it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Ayurvet Limited
Real User
Mar 15, 2023
Good ERP software for overall company management
Pros and Cons
  • "SAP Business One consolidates various functions, including production, sales, inventory, and purchase management."
  • "There are issues with inventory management and quality management."

How has it helped my organization?

Our organization has been using SAP Business One as an ERP software for overall company management, which includes production, sales, inventory management, and purchase management.

What needs improvement?

We have continued to use SAP Business ONE due to its add-ons and customization options, but there are still some areas that could use improvement. Otherwise, there are issues with inventory management and quality management, as well as the software not providing detailed information for production.

We managed to continue using SAP Business One with the help of add-ons.

For how long have I used the solution?

I have been using SAP Business One for the past eleven years. The current version we are using is 9.2.

What do I think about the scalability of the solution?

The solution is scalable. I would rate it a seven out of ten.

How are customer service and support?

I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality management, production operations, and store inventory management. We faced some constraints but managed to overcome them by using add-ons.

How would you rate customer service and support?

Neutral

How was the initial setup?

We deployed the solution on the premises, on our own servers. The whole process took almost a year.

What's my experience with pricing, setup cost, and licensing?

I would rate the cost of licensing SAP Business One a six out of ten, with one being low-priced and ten being very expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Candy Nanalig - PeerSpot reviewer
Executive Assistant at Nestlé
Real User
Mar 14, 2023
Good for end-to-end functionality
Pros and Cons
  • "I had been using it for the end-to-end functionality."
  • "There is room for improvement in stability."

What is our primary use case?

I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I had been working with SAP for ten years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. There is room for improvement in stability.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.