Microsoft 365 Business Reviews

We use the product to collaborate for client meetings via video calls using Teams. We can also use it for storage and share documents with other colleagues.

The product's most valuable features are quick integration and video calls.

The platform's pricing needs improvement.

We have been using Microsoft 365 Business for ten years.

It is a stable platform.

The technical support team responds to the queries.

I use Google Docs sometimes.

The initial setup process is straightforward. It takes a few minutes to complete once connected to the internet.

The product can be implemented with the help of an in-house team.

The product's pricing could be better. 

I recommend Microsoft 365 Business and rate it an eight out of ten.

We use Microsoft 365 Business for email and desktop management. We also use Office Suite products like Word, Excel, and PowerPoint to manage documents. 

I don't like the tool's administration which consists of crappy operations. 

I have been using the solution for three to four years. 

Microsoft 365 Business is stable. 

The product is scalable and my company has 300 users for the tool. 

We escalated a few issues and did not get a response from Microsoft's support. The support is too complex and takes a lot of time. It is not quick. 

The product is expensive and the licensing costs are yearly. 

I would rate Microsoft 365 Business a seven out of ten. I will recommend the tool for corporate email and document management. 

We use the product as it was selected by our client for their environment. You can implement organizational compliance policies and make your devices secure. Companies can keep track of devices and users over the internet itself. The product is cloud-based. Therefore, you do not need a dedicated IT system and hardware.

I am impressed with the MDM feature.

The solution has a lot of areas to be improved. The tool needs to improve its background synchronization of data between the platforms. It can facilitate better decision-making and analysis of data. The tool should also make improvements to responsive mechanisms which can eliminate any bottlenecks.

I have been working with the solution for four to five years.

The solution is stable.

If you use the user portal, then you need to have some credits. On the other hand, if you have a license, then support is free. The support responds on time.

Neutral

The solution’s deployment takes two to three months to complete.

We have seen ROI with the tool’s use. The solution removes the burden of decision-making of compliance policy management.

The tool’s licensing and pricing are interconnected. There are different levels of licensing.

I would rate the solution an eight out of ten. The solution does not require any maintenance from our end since it is deployed over the cloud. Before choosing this solution, you need to get the gist of it. If you do so, then it will not take long for you to onboard.

We use a lot of the applications that come with Microsoft 365 Business, such as Sharepoint, Teams, and Outlook.

Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily.

I have been using Microsoft 365 Business for approximately six years.

I would recommend this solution to others and we plan to continue using it in the future.

I have found Microsoft 365 Business to be stable.

Microsoft 365 Business is scalable.

We have approximately 6,000 using the solution in my organization.

The technical support is very responsive and they have different levels of support. However, the response time depends on the license that has been purchased.

When I joined this organization they had already installed Microsoft 365 Business, but the project took approximately six months. I have now onboarded the solution across the organization. Microsoft 365 Business is on the cloud making the installation straightforward. The deployment does not take a long time, you have to take time to migrate all of the users which was done in a phased approach. It took about six months to migrate everyone.

We have a team of five administrators that do the maintenance of the solution.

The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon.

I rate Microsoft 365 Business an eight out of ten.

Everyone in our organization uses Office, including PowerPoint, SharePoint, Teams and Outlook.

The solution is nice and straightforward. They are in the process of expanding everything to the mobile to allow for integration between it. 

The acrylic solution could be improved. There is an error in the languages which creates a very big problem. In Hebrew one writes from right to left, not the converse. Customers receive emails in which the English word appears at the beginning instead of the end. This makes reading challenging. There is still an issue with the Greek language. 

We have been using Microsoft 365 Business since the beginning. 

The solution is very stable.

Thes solution is scalable. 

The technical support, being Microsoft, is good. Usually, there are no problems with the solution, as it is used by everybody, from secretaries to professionals. 

As the solution is cloud-based, the installation is straightforward. 

The licensing costs are not expensive. The prices are okay. Nowadays, Office 365 is available and I see companies working with this. It can also be rented monthly or bought on-premises. 

The payment terms can vary. One who rents Office 365 will accrue a monthly cost. One who rents the on-premises version of Office from Microsoft, as opposed to its cloud-based counterpart, will have the option of paying for it annually or purchasing a single license with support. 

Microsoft offers many features. When one buys a Microsoft license, he pays for everything inclusively, including Windows, Office, databases, BI and other Microsoft solutions. Everything is visible. One does not pay for the individual components but for the solution itself. 

Everybody uses Office. I am not aware of a single customer who does not. I think this rule applies to everyone in Israel uniformly. 

The number of people using the solution matches the size of the population in the country. 

I don't believe that use of Microsoft 365 Business over some other solution is really optional. This said, those using Apple or Mac have the option of going with OpenOffice, but 99 percent of the Israeli market goes with Microsoft and Windows, in which Office comes bundled in it. Perhaps in the United States this is different, as they have a much greater propensity to use Mac.

I rate Microsoft 365 Business as a ten out of ten. everyone uses it and there is really no alternative available. While the market makes available other choices, they cannot compete with Microsoft. There is the OpenOffice option, which I believe is employed with Mac and Apple. 

I primarily use the solution for the Microsoft Office Suite and Outlook.

I used to use 365 when I was at IBM, and, at later stages in my career, at other companies. I used to have my own license at home. Now, I have my own consulting firm. Recently, I got a laptop. I felt that transferring all the information from one laptop to the other was a painful experience. I got 365, as it is in the cloud, and due to that, I can just download my user information and I'm ready to go. 

The solution is stable. 

I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate.

While I like the fact that Microsoft is constantly updating its services, I also like the fact that Excel is pretty much the same since I started using it on Day One. 

Coming from larger companies, if you had 365 questions for Microsoft, it was hard to get a hold of them. The one way I could get answers was by talking to a friend, or one who has used 365 as well. Microsoft has no time for the little guy. I can Google to look for answers, however, you run the risk of getting answers that are baseless. It would be easier to use if you could get better help if you need it. 

Most Microsoft applications are not the most user-friendly.

I've used the product for a while. I've always used Microsoft for the most part.

The stability has been fine for the most part.

As an individual user, getting a hold of technical support can be difficult. Once, I actually found a number and I waited for an hour and a half. The guy who helped me, I can't thank him enough. He went beyond. I was extremely happy about the assistance. That said, typically, it's hard to get help.

I've used G Suite before as well. However, I'm a Microsoft guy. I'm 65, so I've used Microsoft all my life. G Suite is extremely good, however, as I see it, I'm not comfortable with it. I see the younger people getting faster with it. 

The cost of the solution is approximately $120 a year.

I'm an end-user of the solution. We mostly work with IBM, which is a bigger part of our offering.

While there's a way to use it on an enterprise level, I can only speak to individual usage. I personally like the fact that it's on the cloud and it's easy to access my documents from anywhere. 

I'd rate the solution at a seven out of ten. For the most part, the solution has been great. 

We primarily use 365 for financial functions, like invoices, PODs, purchase orders, and customer contracts. 

At this stage, we're getting the most value out of Exchange, Teams, OneDrive, and some portions of SharePoint. Another nice thing is that Microsoft has infrastructure within our borders. From a GDPR point of view, our data needs to reside within South Africa's borders, and they've got data centers here. That helps because our government has stringent regulations that say the data we can't store data in the cloud outside of our borders.

365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system. As it is, 365 is extremely open for integration, but it could be more seamless. Also, from an administrative point of view, it's a bit scattered. A more centralized user environment would be better.

We only started rolling 365 Business out in May last year from the local exchange and migrating everything to it. Due to the pandemic, it just made sense. So, I think most other companies did the same thing. In the beginning, my company was primarily interested in the email aspects of 365, but I showed them the potential of SharePoint as well. I gave them a demonstration, and now they're more using OneDrive than SharePoint itself.

We have no complaints about 365's stability. 

365 Business is easy to scale based on my experience. But it also depends on which portion—which modules— you want to scale. Adding normal users on Exchange is fairly straightforward. But when it comes to databases, scaling up can become quite complex.

I would say that Microsoft's support is fairly good. I would rate it about six out 10.

The initial setup of 365 is relatively straightforward. However, because we have about 120 employees, total deployment takes two or three days, including migrating historical email data. But, we were able to handle it all ourselves. And from a maintenance point of view, it's reasonably stable. It's just typical user issues, like password resets. We don't have any problems with space or anything at this stage. 

The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems. Obviously, that excludes Exchange and all of that. But if you compare it to other similar products—which you can't really compare it to—I think it's very competitive.

I rate 365 Business seven out of 10. I would definitely recommend it. It's easy to use from a user's point of view. It's easy to set up and add users.

We use Microsoft 365 Business for Teams and SharePoint.

It is easy to use.

Data protection needs to be improved.

Scalability is an area that needs to be improved.

I have been using Microsoft 365 Business for a couple of years.

We use Microsoft Teams on the cloud, and the rest of the solution is used on-premises.

We are using the latest version.

I don't have any issues with the stability of Microsoft 365 Business.

The scalability of Microsoft 365 Business needs improvement.

We have 300 users in our organization.

Personally, I have not contacted technical support, but my colleagues contact them often.

The installation is easy.

Personally, I don't like working in the cloud. The majority of this solution is used on-premises.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.