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Assistant consultant at Vvolve management consultants
Real User
Stable solution and offers ability to slice and dice data for focused analysis
Pros and Cons
  • "The setup is straightforward."
  • "I would like to see more integration options."

What is our primary use case?

I  use it for Microsoft Excel, which helps with data analysis. It integrates Power BI, allowing us to perform various slicing and dicing of data.

Mostly, I have only used Microsoft 365 Business for emails and PowerPoints as of now.

How has it helped my organization?

The solution includes most of the things we need. We can use it to integrate other source systems as well, like Power BI.

What is most valuable?

It's helpful to even use it to build queries, like Microsoft queries. We can write SQL queries by joining two tables present in Excel itself. So, it's like having two tables in separate sheets, and we can build a query using a common column as a join condition. We can see the key dataset with common columns using the join condition. 

Moreover, we can also perform outer joins, making Microsoft 365 Business ideal for data analysis as well.

What needs improvement?

In future releases, I would like to see more integration options. 

Buyer's Guide
Microsoft 365 Business
August 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,341 professionals have used our research since 2012.

For how long have I used the solution?

I've been using it for the past around one year. We currently use the latest version.

What do I think about the scalability of the solution?

It is a scalable solution. There are over 10,000 end-users in our organization. It is extensively used in our organization. We do have plans to increase the usage.

For example, I primarily use Excel in Microsoft 365 Business. So, we have options like Excel options; we have add-ins. So under the data tab, we have a data streamer, and we also have Microsoft Power Query for Excel. So using these, we can include the data-related menu bar in Excel software.

How was the initial setup?

The setup is straightforward. We have Excel, and we can use it as it is. It might need an add-in to be included.

We need maintenance primarily for data analysis. We use it to analyze the data, especially when we have a large dataset that we want to segregate and analyze specifically for a particular functionality. In such cases, we can use Excel for slicing and dicing the data. It allows us to focus on a specific chunk of data to make informed decisions.

What about the implementation team?

The deployment was done by our in-house team. It's a direct tool like Microsoft Excel, but there is an add-in that can be used to integrate with other source systems. It may extend the functionality.

We don't have a separate deployment process. Excel is a file that we have as part of Microsoft Office. It's a direct use, but we might need to include an add-in to display or the data-related menu in the Excel menu bar.

What's my experience with pricing, setup cost, and licensing?

There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products, including Excel and other supportive products.

What other advice do I have?

I would suggest you to start using Excel as a basic step because Excel has its own formulas and functions. They can begin with lookups in Excel and then subsequently move ahead with building queries. 

If a person has only Excel to work with, they can start with that. But they would need to have Microsoft 365 Business to proceed further with other features.

Based on the Excel work that I have done using Excel, which is a part of Microsoft 365. So, for Excel, I would rate it eight out of ten.

Therefore, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior M365 Engineer at a computer software company with 51-200 employees
Real User
Helps to keep track of the devices and users over the internet
Pros and Cons
  • "I am impressed with the MDM feature."
  • "The solution has a lot of areas to be improved. The tool needs to improve its background synchronization of data between the platforms. It can facilitate better decision-making and analysis of data. The tool should also make improvements to responsive mechanisms which can eliminate any bottlenecks."

What is our primary use case?

We use the product as it was selected by our client for their environment. You can implement organizational compliance policies and make your devices secure. Companies can keep track of devices and users over the internet itself. The product is cloud-based. Therefore, you do not need a dedicated IT system and hardware.

What is most valuable?

I am impressed with the MDM feature.

What needs improvement?

The solution has a lot of areas to be improved. The tool needs to improve its background synchronization of data between the platforms. It can facilitate better decision-making and analysis of data. The tool should also make improvements to responsive mechanisms which can eliminate any bottlenecks.

For how long have I used the solution?

I have been working with the solution for four to five years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

If you use the user portal, then you need to have some credits. On the other hand, if you have a license, then support is free. The support responds on time.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution’s deployment takes two to three months to complete.

What was our ROI?

We have seen ROI with the tool’s use. The solution removes the burden of decision-making of compliance policy management.

What's my experience with pricing, setup cost, and licensing?

The tool’s licensing and pricing are interconnected. There are different levels of licensing.

What other advice do I have?

I would rate the solution an eight out of ten. The solution does not require any maintenance from our end since it is deployed over the cloud. Before choosing this solution, you need to get the gist of it. If you do so, then it will not take long for you to onboard.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft 365 Business
August 2025
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,341 professionals have used our research since 2012.
Technology Security Specialist at a financial services firm with 5,001-10,000 employees
Real User
Easy to use, implementation straightforward, and scalable
Pros and Cons
  • "Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily."

    What is our primary use case?

    We use a lot of the applications that come with Microsoft 365 Business, such as Sharepoint, Teams, and Outlook.

    What is most valuable?

    Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily.

    For how long have I used the solution?

    I have been using Microsoft 365 Business for approximately six years.

    What do I think about the stability of the solution?

    I would recommend this solution to others and we plan to continue using it in the future.

    I have found Microsoft 365 Business to be stable.

    What do I think about the scalability of the solution?

    Microsoft 365 Business is scalable.

    We have approximately 6,000 using the solution in my organization.

    How are customer service and support?

    The technical support is very responsive and they have different levels of support. However, the response time depends on the license that has been purchased.

    How was the initial setup?

    When I joined this organization they had already installed Microsoft 365 Business, but the project took approximately six months. I have now onboarded the solution across the organization. Microsoft 365 Business is on the cloud making the installation straightforward. The deployment does not take a long time, you have to take time to migrate all of the users which was done in a phased approach. It took about six months to migrate everyone.

    What about the implementation team?

    We have a team of five administrators that do the maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon.

    What other advice do I have?

    I rate Microsoft 365 Business an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior System & Security Administrator at a retailer with 51-200 employees
    Real User
    Easy to use, good user interface, and helpful support
    Pros and Cons
    • "Microsoft 365 Business applications are very used to use and have a good interface."

      What is our primary use case?

      We use Microsoft 365 Business for documentation, Teams, OneDrive, and Exchange Online.

      What is most valuable?

      Microsoft 365 Business applications are very used to use and have a good interface.

      For how long have I used the solution?

      I have been using Microsoft 365 Business for approximately five years.

      What do I think about the scalability of the solution?

      The solution is scalable.

      We have approximately 100 users using the solution.

      How are customer service and support?

      We have a contract with Microsoft for support, we can open a support ticket and they will contact us within two hours by phone or email. The time frame for a resolution can depend on the issue we are facing. They have been very helpful.

      How was the initial setup?

      Microsoft 365 Business is easy to implement. It takes approximately one hour to complete.

      What about the implementation team?

      For the deployment and maintenance of the solution, we have a team of three or four technicians and one manager.

      What's my experience with pricing, setup cost, and licensing?

      The price of the solution could be reduced, it is expensive. We recommend customers purchase annual subscriptions because they receive a discount of two free months.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Microsoft 365 Business a nine out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      reviewer931254 - PeerSpot reviewer
      Partner IT Transformation Consulting, Principal Analyst, Cabot Partners at a outsourcing company with 1-10 employees
      Real User
      Consistent design with good cloud services but it can be difficult to get support when needed
      Pros and Cons
      • "I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
      • "Most Microsoft applications are not the most user-friendly."

      What is our primary use case?

      I primarily use the solution for the Microsoft Office Suite and Outlook.

      What is most valuable?

      I used to use 365 when I was at IBM, and, at later stages in my career, at other companies. I used to have my own license at home. Now, I have my own consulting firm. Recently, I got a laptop. I felt that transferring all the information from one laptop to the other was a painful experience. I got 365, as it is in the cloud, and due to that, I can just download my user information and I'm ready to go. 

      The solution is stable. 

      I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate.

      While I like the fact that Microsoft is constantly updating its services, I also like the fact that Excel is pretty much the same since I started using it on Day One. 

      What needs improvement?

      Coming from larger companies, if you had 365 questions for Microsoft, it was hard to get a hold of them. The one way I could get answers was by talking to a friend, or one who has used 365 as well. Microsoft has no time for the little guy. I can Google to look for answers, however, you run the risk of getting answers that are baseless. It would be easier to use if you could get better help if you need it. 

      Most Microsoft applications are not the most user-friendly.

      For how long have I used the solution?

      I've used the product for a while. I've always used Microsoft for the most part.

      What do I think about the stability of the solution?

      The stability has been fine for the most part.

      How are customer service and support?

      As an individual user, getting a hold of technical support can be difficult. Once, I actually found a number and I waited for an hour and a half. The guy who helped me, I can't thank him enough. He went beyond. I was extremely happy about the assistance. That said, typically, it's hard to get help.

      Which solution did I use previously and why did I switch?

      I've used G Suite before as well. However, I'm a Microsoft guy. I'm 65, so I've used Microsoft all my life. G Suite is extremely good, however, as I see it, I'm not comfortable with it. I see the younger people getting faster with it. 

      What's my experience with pricing, setup cost, and licensing?

      The cost of the solution is approximately $120 a year.

      What other advice do I have?

      I'm an end-user of the solution. We mostly work with IBM, which is a bigger part of our offering.

      While there's a way to use it on an enterprise level, I can only speak to individual usage. I personally like the fact that it's on the cloud and it's easy to access my documents from anywhere. 

      I'd rate the solution at a seven out of ten. For the most part, the solution has been great. 

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      CEO Iberia & Latam at a recruiting/HR firm with 10,001+ employees
      Real User
      Easy to install, but they require better data protection, and they have scalability issues
      Pros and Cons
      • "It is easy to use."
      • "Data protection needs to be improved."

      What is our primary use case?

      We use Microsoft 365 Business for Teams and SharePoint.

      What is most valuable?

      It is easy to use.

      What needs improvement?

      Data protection needs to be improved.

      Scalability is an area that needs to be improved.

      For how long have I used the solution?

      I have been using Microsoft 365 Business for a couple of years.

      We use Microsoft Teams on the cloud, and the rest of the solution is used on-premises.

      We are using the latest version.

      What do I think about the stability of the solution?

      I don't have any issues with the stability of Microsoft 365 Business.

      What do I think about the scalability of the solution?

      The scalability of Microsoft 365 Business needs improvement.

      We have 300 users in our organization.

      How are customer service and support?

      Personally, I have not contacted technical support, but my colleagues contact them often.

      How was the initial setup?

      The installation is easy.

      What other advice do I have?

      Personally, I don't like working in the cloud. The majority of this solution is used on-premises.

      I would recommend this solution to others who are interested in using it.

      I would rate Microsoft 365 Business a seven out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Octavian Enache - PeerSpot reviewer
      Information Security Officer at TBI Bank
      Real User
      An office solution that's easy to use, but the price could be better
      Pros and Cons
      • "I like that Microsoft 365 Business is very easy to use. It's a very good solution."
      • "The price could be better."

      What is our primary use case?

      We use Microsoft 365 Business for our business environment and not for personal use.

      What is most valuable?

      I like that Microsoft 365 Business is very easy to use. It's a very good solution.

      What needs improvement?

      The price could be better.

      For how long have I used the solution?

      My company has been using Microsoft 365 Business for at least a year. I have been using this solution for a month.

      What do I think about the stability of the solution?

      Microsoft 365 Business is a stable solution.

      How are customer service and support?

      Microsoft technical support is quite responsive, and they usually solve your It's a big thumbs up to the guys at Microsoft Support.

      Which solution did I use previously and why did I switch?

      I've used Office suite 2016 and 2019 before.

      What's my experience with pricing, setup cost, and licensing?

      Microsoft 365 Business could be cheaper. 

      What other advice do I have?

      I would recommend this solution to new users. 

      On a scale from one to ten, I would give Microsoft 365 Business a seven,

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Neetu Majumdar - PeerSpot reviewer
      Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
      Real User
      A stable and scalable solution which is easy to install and deploy
      Pros and Cons
      • "The solution is easy to expand to accomodate multiple users."
      • "The OneDrive part could be more user-friendly, because many people want to use it."

      What is our primary use case?

      We always use the latest version. 

      We use the solution for SharePoint, documents and email.

      What needs improvement?

      The OneDrive part could be more user-friendly, because many people want to use it. The sharing of the documents, such as files, should be addressed in respect of using a personal user. 

      For how long have I used the solution?

      We have been using Microsoft 365 Business for two years.

      What do I think about the stability of the solution?

      The solution is stable.

      What do I think about the scalability of the solution?

      The solution is easy to expand to accommodate multiple users. 

      How are customer service and technical support?

      We have an internal tech support team that helps us with issues that arise. 

      Which solution did I use previously and why did I switch?

      Our cloud solution was with Microsoft.

      How was the initial setup?

      The installation is convenient and they handled it for us from the office. 

      The installation and deployment are easy to undertake, as we already have a Microsoft package. This comes with Teams, Outlook, Excel and PowerPoint.

      What's my experience with pricing, setup cost, and licensing?

      The organization is responsible for the license. 

      What other advice do I have?

      I believe we have around 10,000 users.

      I would definitely recommend the solution to others. 

      I rate Microsoft 365 Business as a nine or nine-point-five out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
      Updated: August 2025
      Buyer's Guide
      Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.