Jamf Pro Reviews

• We have roughly over 4500 devices between MacBooks and iPads, all managed with Jamf Pro. 
• K12 1:1 with classroom carts in PK classrooms.

Jamf simplified our deployment during our hand out events in the fall. It specializes in Apple devices, which for us was a plus since we didn't have Chromebooks or other non-Apple devices we needed to manage.

The ability to deploy scripts to our managed MacBooks for various purposes has proven to be a very powerful tool that we are still learning how to leverage.

Sometimes the Jamf's cloud-hosted servers feel like they could be a little more powerful.  We've never run into an issue, but some of the things that have been said from other customers we have contact and a good working relationship with or during a couple of support calls with Jamf have just made it seem that the cloud instances can't quite hold up to requirements for larger deployments and more resources need to be allocated to each instance during setup.

We use Jamf Pro to manage our 1:1 iPad and MacBook programs. We have over 3,000 devices and just two people to manage them.

We could not handle the volume of devices as an Apple school without Jamf Pro managing our fleet. It is easy to use, has great support and the best community of people working together that I have found. 

• Self-service on the Mac and iOS is a life saver. 
• It allows us to put software out there for users to install when they need it along printers for the whole campus — saves us hours of work.

There are some layout things that could be done to make it easier. For instance, allow us to go to a smart group and see what policies have been assigned to the group, then be able to assign and unassign them right there instead of going into each individual policy.

We offer software to users via self-service and push applications out for major security releases when needed. We also use it to block software from running.

Aside from software distribution we also use it for management of security settings and monitoring of systems for security compliance.

Without Jamf we wouldn't be able to manage the systems at all. I have looked at many other solutions over the years. I have been a Mac admin, and Jamf provides the only complete solution for managing Macs at large and small scale.

Currently, only a small team manages over 500 Macs with plans for growth over the next two years. In the past, I have managed over 2000 devices with only two administrators. This wouldn't be possible without Jamf Pro.

Self-service is invaluable to our organization; it provides users with the ability to install the software and run scripts that typically require administrator intervention.  

Extension attributes are key for compliance monitoring and overall client health statistics. The ability to get any information from machines via a script is so useful.

Smart groups are important for all of the above and much more; it's so easy to scope items to systems if you know how to create the groups. All of the above are probably the most powerful and useful features of Jamf Pro.

• Patch management is lacking greatly; more options are needed in order for us to consider using it at all.
• An overhaul of how configuration profiles are needed, there are too many issues associated with the current mechanism. 
• I would also say that configuration profile payloads need updating to remove old ones and add new ones.
• I would love to see any update on Jamf admin; it's very much in need.

Managing a large fleet of Apple devices, both Mac and iOS. We monitor our Apple inventory to make sure everything is running smooth.

I work with a school. Deploying apps and settings are a big part of the job. Jamf Pro allows me to do that without touching a device. 

DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!!

There are some small but clunky UI elements — things like bulk editing of certain information and settings.

We use Jamf Pro to manage our fleet of Macs and iPads. With Jamf, we can now do so much more. Reporting to our management team is critical. We can gather information quickly, and this allows us to make smart decisions.

We used to need more resources to manage our devices. With Jamf Pro, we can now do more with less. It's the ideal situation.

Imaging and management of our devices are invaluable as we used to have a more manual solution. Rather than depending on others, we can keep things simple which allows us to work smarter.

Patch management is an area that still needs focus and attention. We find a problem with this because as others have reported, other solutions can do more with patch management. But as with any solution, there are other ways around it, and we have our existing solution to work around any shortcomings there might be.

I use this product to manage Apple devices in the enterprise. From profile configurations to security compliance.

Jamf changed our lives completely from configuration, compliance and management. We needed something like a complete Mac shop to help us manage devices all over the world. With Jamf Pro in the cloud, we are capable of managing these systems and devices with ease.

Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here.

Pricing needs to be better for smaller businesses who need cloud-based products over on-premise solutions. It’s even hard for some medium and even large businesses to grasp the exceptionally high cost of the service.

I use Jamf Pro to manage and secure Mac workstations in enterprise and production environments.

Jamf Pro allows us to fully leverage Apple and its native tools, as well as create custom solutions.

Proper MDM management for Apple devices is key. The ability to script makes it fit our needs.

I would like to see MFA integration added to the SSO feature, as well as having it expanded to accommodating multiple servers (meaning specifically that SSO, Jamf Pro runs in a cluster just fine).

I think it's quite stable overall, we have seen some stability issues, but they usually trace back to configuration issues.

It scales well, into the tens or hundreds of thousands of devices.

Customer support is very friendly and responsive. As your environment gets more complex, an elevated support contract is available.

No.

The software itself is both complex and straightforward, meaning that you do have to understand what you're doing, but everything you need to get started is on the web interface.

Jamf offers a "jump start" to get things off the ground and give you brief basic training to get going. I spent two days at initial setup, and after that, I worked through it myself.

No comment.

I think it's on par with other enterprise solutions. It really comes down to how seriously your organization wants to take Mac management.

Evaluated AirWatch, but it did not have the capabilities of Jamf Pro.

We consider Jamf Pro to be "best of breed" for enterprise Mac management.

• Managing Mac enterprise fleet
• Maintaining installed software and security compliance within our organization.

Easier administration and customization for the organizational fleet. Jamf makes it far easier to report on fleet status as well as the ability to manage half my fleet being remote employees.

• Jamf API and reporting
• Jamf integration for other applications as well as automation is fantastic. Highly recommended.

Patch management: Software patching has fallen by the wayside for newer versions of Jamf as most users are implementing open source alternatives for keeping installed software patched.