Jamf Pro Reviews

Managing a large fleet of Apple devices, both Mac and iOS. We monitor our Apple inventory to make sure everything is running smooth.

I work with a school. Deploying apps and settings are a big part of the job. Jamf Pro allows me to do that without touching a device. 

DEP imaging and settings deployment. This is almost instant from when you click the save button. It’s so good!!

There are some small but clunky UI elements — things like bulk editing of certain information and settings.

Easy management of Apple devices such as patch management, internal self-service portal & many more.                                                                                                

Using Jamf Pro makes us complaint-free & keeps our devices up to date.

The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk.

It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted.                                                      

I have been using Jamf Pro for more than two years.

We evaluated other products but for apple devices, Jamf provides complete end-user and IT experiences.

We evaluated AirWatch & Cisco Meraki.

• Managing macOS devices for our organisation
• Delivering a seamless experience for users and ensuring their device is up to date, in compliance, etc.

Compliance, control of devices and mostly the self-service experience for end users. 

Fewer tickets for IT due to the self-service/self-help.

• Self-service, because there's no need for IT Support (scripts/software, etc.) 
• Zero-touch enrollment for delivering an awesome (it's my MacBook) experience. 

• More reporting functionalities on mail/export basis with a schedule.
• A remote tooling functionality for Windows devices (Jamf Remote).

I use this product to manage Apple devices in the enterprise. From profile configurations to security compliance.

Jamf changed our lives completely from configuration, compliance and management. We needed something like a complete Mac shop to help us manage devices all over the world. With Jamf Pro in the cloud, we are capable of managing these systems and devices with ease.

Zero-touch deployment is a wonderful feature. Being able to assign systems directly from the manufacturer to new employees has been amazing. Plus with a complete self-service portal, our users have the flexibility to install software they need when they need it. Not to mention a number of environmental nuisances that are one-click fixes here.

Pricing needs to be better for smaller businesses who need cloud-based products over on-premise solutions. It’s even hard for some medium and even large businesses to grasp the exceptionally high cost of the service.

We use this solution for device management across a large school.

MDM solutions. We have over two hundred staff and fifteen-hundred students. Jamf Pro allows us to manage all devices across the school remotely and push out any policies, software updates, and applications as needed. We can do all this from the comfort of the IT office, allowing us to focus more on the education around technology, rather than keeping the technology running itself.

Jamf Pro has improved the way IT supports education. It isn't just about device support anymore, we understand the power technology holds in the classroom. We are now able to collaborate with teachers to help them get the most out of their lessons. They have a goal, we have the knowledge to help them accomplish this.

Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have. It also allows us to make sure each device is set up with the correct software for learning to flourish.

An in-house chat room would be a great way to communicate with your team when you aren't physically present with them. Also, the ability to add notes on devices, so that a history can be shown as to why a user has done certain things, such as their troubleshooting process or just general thoughts.

We use Jamf Pro to manage all of our one-thousand-plus Apple devices.

We use Jamf for setting up re-stage enrolments and deploy them with the help of DEP and distribute device configurations and other software/applications for iMacs, Macbooks, and iPads. Its something we use every day.

The use of Jamf Pro has massively streamlined our process of working with Apple devices. Before Jamf, we would individually set up and install software on student and staff computers. This was a huge undertaking and has been made so much easier with the help of Jamf, being able to set this up for deployment beforehand.

The features that have been the most life-saving for us are pre-stage enrollments and self-service. The ability to set a generic suite of installations for all devices without ever having to touch the computer is amazing. This matched with self-service allows end-users to custom configure the machine to their needs. 

I can think of only two ways that Jamf could be improved for us at the moment. Primarily by adding the ability to schedule policies for devices. The ability to ask a device to run a policy regularly would be a real advantage.

The other thing would be the ability to brand the Jamf admin portal to match the rest of the organization.

Our primary use case is managing Mac systems in a large environment.

This tool has allowed me to leverage my ability to scale up.

The most valuable features are the Jamf agent and the API. You can do a lot with these tools.

There are known issues with the mobile configs that need to be fixed.

It's a stable and solid solution.

In terms of scalability, this is a very flexible product. You can easily up and downscale.

This solution has great support.

Before using this solution I had not thought about central management.

This initial setup is a bit complex.

We completed the implementation in-house.

I do not have an ROI, but it saves a lot of time.

The setup cost is in the training, which is the most important step of your journey.

We did evaluate other options, but this is the best tool there is.