We only use Macs and iPhones/iPads. We don't use any PC stuff here.
Information Technology System Administrator at a non-profit with 51-200 employees
Great for pre-stage enrollments, is great for drop shipping without configurations, and is perfect for Mac
Pros and Cons
- "We like the pre-stage enrollments."
- "They need to alphabetize payloads."
What is our primary use case?
How has it helped my organization?
Makes me able to confidently send out Macs to my user base!
What is most valuable?
We like the pre-stage enrollments. It allows me to drop ship a Mac or mobile device to a user and not worry about any configuration.
What needs improvement?
They need to alphabetize payloads. Also, they need to add service management/managed login payloads for configuration profiles.
Having a tool to do software updates easily on macOS and iOS would be appreciated.
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Jamf Pro
August 2025

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For how long have I used the solution?
I've used the solution for five or more years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

TechOps Team Lead at Unbabel
Good for remote management with great remote wipe and lock functionality
Pros and Cons
- "The remote wipe and lock features are by far the best tools."
- "If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
What is our primary use case?
How has it helped my organization?
Jamf has allowed the company to have control and visibility over all the assets and it has helped us manage everything remotely and at a distance with a click.
What is most valuable?
The remote wipe and lock features are by far the best tools. They help protect our data whenever we offboard people from the company.
What needs improvement?
If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex. This makes the learning curve for users far more complicated. Other than that, it is all good.
For how long have I used the solution?
I've used it since I joined the company - two years. It was being used before. I'm super happy with it!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Download our free Jamf Pro Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2025
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