KiSSFLOW vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KiSSFLOW
Ranking in Business Process Management (BPM)
10th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (11th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
34th
Average Rating
7.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 0.4%, down from 0.5% compared to the previous year. The mindshare of Newgen OmniFlow is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
Unique Categories:
Business Performance Management
0.3%
Rapid Application Development Software
0.6%
No other categories found
 

Featured Reviews

Gerald Chioke - PeerSpot reviewer
Jul 7, 2023
It streamlines getting requests approved, though it needs to consolidate functions to be more versatile
I use Kissflow to request approval for leave. I also use it to access some of the company privileges or to log issues, comments, or requests for information from the company. I request approval, then the manager approves it. Once approved, I get the notification that my request has been approved on…
CD
May 8, 2022
Enabled us to consolidate workflows and reduce time spent searching for transactions
We use this solution for managing the workflow of our development process. We have about 150 users. The solution is deployed on-prem We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about Kissflow is its user-friendliness."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is the performance."
"The support team responds fast."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"I like the forms which help us to get information."
"The user interface is very, very good."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
 

Cons

"There is a lag in the delay between API calls."
"KiSSFLOW needs to improve its integration."
"There is room for improvement in terms of stability."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"One area where I believe Kissflow can be improved is customization."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The development teams should be more agile and they need to have more team members."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"I would like to see more automated analytics built into the solution."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
 

Pricing and Cost Advice

"The license is very expensive."
"This is an affordable product and everything is included in the subscription."
"The product costs $15 per user per month."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"Your company must subscribe to the solution if you create a business account."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
16%
Real Estate/Law Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
What is your experience regarding pricing and costs for Newgen OmniFlow?
The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees.
What advice do you have for others considering Newgen OmniFlow?
I would rate this solution 8 out of 10. It's quite a configurable tool. It's customizable and you can make workflows for your business requirement. You can design it for your industry requirements.
 

Comparisons

 

Also Known As

No data available
OmniFlow
 

Learn More

Video not available
 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Rak Bank, Bank Dhofar
Find out what your peers are saying about KiSSFLOW vs. Newgen OmniFlow and other solutions. Updated: June 2024.
787,817 professionals have used our research since 2012.